San Francisco hotellit SoMa

Plussat: Eggs

Miinukset: Nothing

Plussat: Rooms are great n service super

Miinukset: Nothing

Plussat: Faultless

Miinukset: Nothing

Plussat: The bed, linens, staff, atmosphere was perfect

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Wife's birthday. The staff treated her like royalty as she is.

Miinukset: Nothing.

Plussat: The location was awsome

Plussat: Room...cleanliness

Miinukset: Location ...so complicated

Plussat: Excellent service. Very friendly staff. Always wanting to help / assist. Very comfy beds and fantastic bathroom

Plussat: Great location, superb rooms, nice restaurant, fantastic service!

Miinukset: Nothing at all

Plussat: Nothing being rude and racist

Miinukset: They were recess

Plussat:  

Miinukset:  

Plussat: The staff are very friendly, and great customer Service.

Miinukset: The rooms are very consumed, you could hear rooms near you or above you pretty easily.

Plussat: The staff was exceptional Best hotel we have ever stayed at

Plussat: Great staff and concierge service!

Miinukset: Did not inform us about an ongoing strike (51st day of the strike when we arrived), so we had no chance to make an educated decision whether we wanted to stay at the hotel or change to the Ritz Carlton. It resulted in very limited service on all levels, the restaurant being closed, bad breakfast buffet, missing St. Regis staff and a very very noisy experience in the bar area due to the protests outside. We received a discount after asking, but I would rather have been informed and changed my hotel.

Miinukset: Only disappointed I wasn’t communicated with about the strike. It was loud.

Plussat: Outstanding service.

Miinukset: No WiFi

Plussat: Great room, very comfortable, well-equipped fitness centre and great location with easy access to public transport.

Miinukset: Front desk card reader couldn't read any of my credit cards on check-in.

Plussat: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.

Plussat: Good location. Nice and big renovated room.

Miinukset: Due to renovation of the room on of the light switches and bed socket didn’t work. Also the sink taps didn’t work properly.

Plussat: Pillows

Miinukset: I couldn’t get a morning cocktail, no coffee maker, white wine was crap, eggs Benedict was really poor, refrigerator didn’t work, no toothbrush or razor, and the on demand was misleading. Bed was cozy and I’m happy to of spent time with my babe but there was some serious problems with the amenities

Plussat: nice

Miinukset: all of it.

Plussat: From check in to check out everything was smooth and fast. Always love a Starwood property. Also, the hotel wasn’t full so an upgrade was in order. Nice quiet room.

Plussat: Rooms are comfortable and immaculate. Excellent service from check in to housekeeping and room service.

Plussat: I loved the comfy bed and clean bathrooms

Plussat: Cool and fun and great with teenagers

Plussat: The location and it was sreps from union sequre

Miinukset: I was over charged for the hold amount of money and they apologized for the this

Plussat: Great size room for SF and the central location is really good and you can get on the BART quickly to anywhere you'd want to go.

Plussat: Great facilities, great clean rooms, great location. Staff was friendly and helpful, non-pretentious. Definitely my go-to hotel for future visits. Take the free electric bikes out! Hang in the game rooms!

Miinukset: Everything worked out perfect, great staff.

Plussat: Staff went out of their way with any request or question. Cavalier Restaurant lovely and lobby activity great fun to watch. Room large.

Miinukset: Comfortable soft chair in room for reading. Desk chair too stiff to be used except when working at desk.

Plussat: The employees are so friendly. Decorating is beautiful.

Miinukset: The mattress was so dirty . It makes us to feel uncomfortable over the bed.

Plussat: Nice location

Miinukset: A little bit lousy.

Plussat: Everything was great. We had some problem with our room and Jonathan immediately offered us a solution. Every member of the staff we’ve met was truly caring about our stay.

Plussat: Location - pretty central to everything, and if not we could always take an uber. Modern interior Game room was fun and utilized Staff was very friendly and helpful

Miinukset: N/A

Plussat: All!!! Amazing design, great location, the most friendly staff, very clean Wow

Miinukset: Nothing

Plussat: Location wise this place is great. Easy to hop onto public transport. Lots of nice places to eat around here. Staff were really lovely.

Miinukset: The view from our room wasn’t great but didn’t pay for that!!

Plussat: Great location. Sophisticated decor.

Miinukset: Parking fee is a bit high and restaurant closes too early.

Plussat: The location was perfect for seeing the sights of San Francisco. The continental breakfast was a nice extra and the coffee was excellent. There is atrader Joe’s right next door which made it super convenient to pick up a few items to have in the room each day.

Miinukset: Our room was directly over the restaurant and outdoor patio which could get loud in the evening

Miinukset: I did not like BOOKING entertaining EXTRA fees from the hotel. You advertise a price REAL BIG but you permit the hotel to add in small letters on the multiple pages of the reservation confirmation that the customers will be charged amenity fees of $29.00 / day for such things that have are FREE in 99% of hotels such as internet , coffee ( that you have to pick up 4 floors down ) and a ONE TIME $ 10.00 REBATE on food and beverage.........WOOOO HOOOO..... What a deal . Eh BOOKING are you that desperate to support this hotel confusing policies. It was a REAL turn off . Bottom line , your BIG PRICING should be kept simple and NO small lines nobody reads. I am on holidays not a legal assistant or layer reading a contract !

Plussat: It was wonderful, new, clean and the location is perfect!

Miinukset: It is quite expensive.

Plussat: I liked the coffee in the morning and the location was excellent

Miinukset: They charged an additional charge and $60 per night per vehicle to park... would have been nice to know in advance

Plussat: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!

Miinukset: No negative comments really.

Plussat: We had an amazing stay here. The hotel is centrally located and we easily walked to China Town and Pier 39. The staff were incredibly friendly and the decor is updated and modern. To account for the resort fee they give a $10 credit for food or the mini bar. The rooms are spacious and include a safe, robes, and great hair/skin products in the shower. We’ll definitely stay here again.

Miinukset: It was all great!

Plussat: Good location in downtown San Fran, close to union square and shopping and restaurants. Bathroom amenities were good and it was nice to have a fridge in the room.

Miinukset: Room was a little small for two travelers with luggage. Bathroom door was heavy and hard to open and close. Pillows were lumpy. All small things that didn’t overly affect our stay but thought I would make note of.

Plussat: Very clean and well located to places to visit restaurants and shops

Miinukset: Nothing

Plussat: .

Miinukset: I was charged twice and still I don´t have a feedback from the hotel

Plussat: Very nice blend of historic and newly renovated.

Miinukset: No problems at all

Plussat: Great, comfy bed. Room was clean and comfortable. Very quiet!! Staff was wonderful and very accommodating.

Miinukset: The amenities fee - didn't use because we out and about. Still had to pay fee.

Plussat: Excellent location; free coffee and tea services in the morning; comfortable bed and towels.

Plussat: We enjoyed the proximity to the cable car line, the trolley line and Union Square.

Plussat: Very good service and location.

Plussat: Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests.

Miinukset: No in-room coffee and small gym where the TVs didn't all work.

Plussat: comfortable, friendly environment with staff and other guests

Miinukset: Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!

Plussat: The location was very good in the heart of the Union Square and everything was walkable from it.

Miinukset: It was a little overpriced for what it offered.

Plussat: Very good hotel nice staying I will go agian and I will recommend for my friends

Miinukset: No thing worth

Plussat: Excellent, awarded restaurant. Great location.

Miinukset: Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.

Plussat: Though expensive, everything was top notch.

Plussat: Extremely helpful staff.

Plussat: Bed was comfortable.

Miinukset: Only one elevator working. Long waits. This necessitated a move for us to lower floor. Item left in first room never located.

Plussat: Location convenience and friendly staff

Miinukset: Room was not just “city small” but tiny There was trash left behind Power outlets by nightstand didn’t work so had to use outlets across the room foe overnight devices Shower configuration was silly and highlighted fact that room was tight. Many rooms in city centers design for the fact they are small and make it work - this room wasn’t design for its tiny size.

Plussat: Staff was very friendly and helpful. Room was small but comfortable and clean. Breakfast was quite nice.

Miinukset: The neighborhood is a bit sketchy (and we're Bay Area locals) to walk around - but that's downtown SF these days.

Plussat: great breakfast, fabulous staff, all round excellent.

Miinukset: my first room did not have a blackout blind so i could see into the room next to me. This was resolved as soon as i pointed it out to the staff and was given a different room.

Plussat: It was fine. A lot of people sort of packed in at one time but then again, it was a free meal so to be expected.

Miinukset: a bit overwhelming

Plussat: The location and room was very nice

Miinukset: N/A

Plussat: Everything

Miinukset: The WiFi could’ve been better but other than that it was a very nice clean hotel.

Plussat: Comfortable beds Pleasant staff Free internet Location

Miinukset: Small rooms Went to have breakfast at 9am out of oatmeal and fruit. Hotel was booked so expect a large amount of people eating

Plussat: The hotel staff were professional, helpful and polite and our room was very clean. It was conveniently located for bars and restaurants and within walking distance from the main shopping areas.

Miinukset: San Francisco was quite populated with vagrants.

Plussat: Breakfast was helpful. Staff was kind.

Miinukset: They lost a medical item I had checked with the desk on day 1 before we could get into our room. The staff searched for half an hour before I left and could not locate it

Plussat: Amabilidad del personal

Miinukset: Limpieza de la habitación. Tenía olor a humo de cigarrillo.

Plussat: Breakfast was good

Miinukset: The location of this hotel the extra security deposit i wasn't aware til i checked. The staff was nice the policy is horrible. I will