San Francisco hotellit lähellä SFJAZZ Center

Plussat: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.

Miinukset: The neighborhood is not my favorite but it’s very convenient

Plussat: The location of the hotel is good for getting around

Miinukset: The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other... The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.

Plussat: very friendly, helpful staff. Great Union Square location

Miinukset: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.

Plussat: Beautiful location

Miinukset: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.

Plussat: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.

Miinukset: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.

Plussat: location

Miinukset: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.

Plussat: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby

Miinukset: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.

Plussat: Staff themselves professional and very helpful. Great location.

Miinukset: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.

Plussat: Very clean and walking distance to a lot.

Plussat: Location is perfect, with easy access to public transport, taxi/Uber/Lyft. Cleanliness. The best gym I've ever seen in a hotel. New and functional equipment.

Miinukset: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.

Plussat: Location, friendly staff

Miinukset: Thin walls, cold pool

Plussat: I was very happy with the hotel, location in the city, the service & the staff.

Miinukset: I couldn't stay longer.

Plussat: Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks.

Miinukset: A little worn, coffeemaker inroom,

Plussat: Bed and quietness

Miinukset: Location not the best, but it is San Francisco...

Plussat: nice rooms

Miinukset: the urban fee is a ripoff

Plussat: Rooms were small but clean. Hotel was well kept for its age.

Miinukset: Location is in a difficult side of town. Hidden costs such as a $22.00 tax. We made them take it off. $59.00 for parking we were not told about the cost. Then our account was charged other amounts we had no idea what they were.

Plussat: The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.

Plussat: Quiet with access to the theater district, Union Square and fine dining

Miinukset: Bathroom a little small

Plussat: This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties.

Miinukset: Sadly, maintenance has waned since the hotel was sold to an investment company.

Plussat: I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!

Miinukset:

Plussat: Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful

Miinukset: Room - small, low on facilities eg no kettle for tea making; noisy pipes; hotel 'resort charge' of 20+ per day for wifi and coffee station in lobby is bit cheeky for tech capital of the world with over 100+ starbucks in city

Plussat: Everyone was very cordial and that is exceedingly important to me.

Miinukset: The lukewarm/cold complimentary coffee served the days I was at the hotel.

Plussat: Staff were friendly. Lobby was nice. Close to union square. I quite liked te location.

Miinukset: Room wasn't that clean, dust balls and items under the beds. Beds very soft as mattresses were old. Bathrooms looked very tired and were cramped. Wallpaper scuffed up badly. Needed remodel. Also there are a lot of homeless in this area, I got woken up every morning in the early hours with neurotic screaming and shouting from people sleeping outside.

Plussat: I really liked the architecture and our bellhop/concierge (they play double duty) was really nice.

Miinukset: The rooms are small, which I expected from an old building. The mattresses are awful (truly, truly awful), which I din't expect and the price is high for low amenities and low quality. Also, the valet parking is $60/day. When we checked out, they asked how our stay was and I told them the mattresses were really uncomfortable and they just sort of ignored that. They probably hear it all the time. I won't stay there again.

Miinukset: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off. We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such

Plussat: Clean, decent amenities. Staff was friendly

Miinukset: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.

Plussat: The room was clean and modern and quiet

Miinukset: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.

Plussat: The hotel was clean and upgraded.

Miinukset: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.

Plussat: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker

Miinukset: I booked a double room but was given a single.

Plussat: Location

Miinukset: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.

Miinukset: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all

Plussat: Location

Miinukset: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old

Plussat: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.

Miinukset: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.

Plussat: Clean luxurious room

Miinukset: Lobby gets a bit busy as it has bar area open for all to use Room was not checked and had a few teething issues, but quickly resolved

Miinukset: Parking very very very expensive

Plussat: Very affordable price (except parking ). The hotel is within walking distance of all kinds of great places: restaurants, bars, Union Square, Japan Town, etc. The bed are big and comfy!

Miinukset: The ice machine was kind of hidden on the third floor. Kind of weird. Also, no fridge or microwave in the room.

Plussat: Front desk person was very helpfull.

Miinukset: Carpet with stains and smelly.

Plussat: Nothing

Miinukset: Everything. Especially the manager.

Plussat: Leaving the next morning

Miinukset: It was outdated, old, and dirty. The comforter looked like it hadn't been washed in years. There was a banana peel with a gnat flying around it left in the trash can that never got cleaned out before we checked it. I slept fully clothed. I could very easily see this hotel and the room have a rodent/bug problem. I would NEVER stay here again, even if I was being paid to.

Miinukset: The hotel has a funny smell. I didn't like it.

Miinukset: Bird poop on my car even though it's covered parking. Noise from garbage container cleaning at 10 pm and 7 am right below my room. Getting from parking to lobby is just sketchy.

Plussat: This place was rated 3 stars. We went into it knowing that. It met our expectations. Great location, clean, good price. Staff were excellent. The bed was surprisingly comfortable.

Miinukset: Nothing. Was exactly what we expected.

Plussat: The bed was exceedingly cozy, and the room was spacious. I don't know if all rooms are that spacious, or just the handicapped-accessible ones. The free breakfast was decent.

Miinukset: There was a strange smell I couldn't really identify, which first reminded me of a grandparent's home. When I returned to my family, I was told I smelled like a bandaid, and that was similar to the room's smell. Not unpleasant, just disconcerting.

Miinukset: The only thing I did not like is that the hotel os smoke free. The need to offer a place for guests to smoke outside

Plussat: The Opal is an older building with beautiful architecture and charm. To get into the lobby you have to be a guest, using your room key to unlock the front doors. I was so much more relaxed within the hotel with this added security. It is in an excellent location to good food and sight seeing and if driving, is easy to get to from 101 and they also have a private, gated parking garage! We will definitely stay at the Opal San Francisco in the future!

Miinukset: Would recommend curved shower rods to give a little extra room. Because of being an older building the electrical outlets are minimal and had to do some rotation of electrical devices.

Plussat: The staff was very friendly. The rooms were nice and clean. The continental breakfast was very good. And in a good location if you want to see the city.

Plussat: Price Staff Room

Miinukset: Location is not bat but could be better

Plussat: given the rate, good and comfortable amenitiea

Miinukset: scary to walk around at night

Plussat: Nice roof top lounge, rooms are nice always clean friendly staff

Miinukset: Ellis street has lots of people on sidewalks doing drug deals sleeping in streets and using drugs but it's a reality check and you need to be aware.

Plussat: We booked this hotel for the Haloween weekend. Despite being in the Tenderloin this was a really great hotel and we had a great stay. We didn't have any problems with the homeless people we had read about in previous reviews. It looked like there was a security guard in front of the hotel maybe making sure people weren't loitering. It was really easy getting an uber to get to where we were going.

Miinukset: It was hot. Like really hot in the room. I know that air conditioners are not very common in san francisco but... maybe they could have left the balcony door open or something. It made getting our haloween costumes on kind of miserable. There were a couple fans to use but they didnt really help that much. Also, our toilet didn't really seem to work correctly.

Plussat: The Staff was so kind, patient and helpful. They are what made my stay special. They are familiar with the area and local activities. We arrived super early and the staff held our bags, until we were able to check in, so we could start our sightseeing. The hotel was clean and we'll maintained. Great security and always felt safe (traveling as a mother and two teenage girls). Loved the shuttle service which was easily scheduled and on time. Room was comfortable and upgraded, which is hard to find in San Fran. WiFi was fast and no loss of connection. Highly rated and approved by teenagers. Housekeeping was great, efficient and cleaned room daily. Bottomline, I will stay again when I head back in September with my husband.

Miinukset: I'll say location as a con because it is the "elephant in the room" on reviews. You can't change location so there's only so much to say. The Thing is, it's not that bad. My daughters and I walked to public trans during the day and used hotel shuttle when we returned at night. No problems at all throughout stay. Area is what you expect from any major downtown area. There were homeless in front of the $400 per night hotels too so why pay more. Only "issue" I had was at the restaurant where you have your continental breakfast. They changed the breakfast options in January, which aren't reflected on the menu. No eggs, no potatoes and replacement of items are scarce. You can turn in breakfast voucher (reportedly worth $18.75) plus pay $8.75 and get the breakfast you were promised. That's seems like the voucher isn't worth anything because the breakfast is only worth $8.75. Eitherway, the oatmeal got me going in the morning.

Plussat: The desk and restaurant staff were very friendly.

Miinukset: I did not like finding out parking was extra, way extra. I paid almost 100 dollars to park Friday around noon until Sunday around 10am. With one out and return on Saturday afternoon. Seeing other hotels in the area with signs saying Free parking for guest and fee parking for public. Made me wish I'd stayed at one of them instead. Location is bad with crack and marriuana being smoked out in the open on the street surrounding.

Miinukset: They charged me $300 on a bogus charge saying we had extra people I our room. When I called and asked them about it, they refused to look into it and made me go through my credit card company instead. They didn't even notify me of the charges.I saw them on my credit card statement the following month. DO NOT STAY HERE!!!!

Plussat: The hotel is nicely equipped and laid out. The room was nice, and I'd give the bed about a 5/10 in comfort. The staff was incredibly nice, saying hello to us every time we walked in, and goodbye every time we left. The included breakfast was fantastic, and that was a definite plus.

Miinukset: They didn't have HGTV - that's a must when traveling! The location was pretty rough. I read about other travelers complaining that the location was bad, but I figured they were exaggerating. Ellis Street is pretty rough - lots of homeless people urinating and defecating on the sidewalks, but if you just skip Ellis and walk down another street to your destination, you'll be fine. There were a LOT of sirens going by the hotel each night, but I think that might have more to do with SF in general than just the Tenderloin District. Some of the loud noises at night might have been gunshots, but they also might have been dumpsters slamming. Some people say they wouldn't walk around at night, but it's actually not that bad. The homeless shelters open some time in the evening, so the later you're walking around, the less likely you are to actually encounter anyone.

Plussat: Hotel itself looks nice, close to points of interest.

Miinukset: The area surrounding the hotel was extremely rough and unsafe.

Plussat: The hotel was very clean, room and bathroom are large, bed comfortable, and the staff was very helpful. The top 8th floor lounge was nice and relaxing. Overall for the area this was the best hotel. Shuttle service to local visitors sites as well.

Plussat: Free shuttles a few times a day. Staff was super helpful showing us best values for travel, food. Honestly can't say enough good things about the staff

Miinukset: Rough area known as the tenderloin. I didn't mind and there were younger women on the sidewalk at night but area may be off putting for some

Miinukset: No Air Condiioning

Plussat: Clean room, good staff, wifi

Miinukset: Bad area of town, had an issue with water pressure in our room, breakfast is strange and not good