San Francisco hotellit lähellä Civic Center Plaza

Plussat: Well appointed. Gracious, professional, efficient staff

Miinukset: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Plussat: Classy

Miinukset: Location

Plussat: Cleanliness and staff

Miinukset: No

Plussat: front desk concierge and cleaning staff were wonderful. Doormen were excellent. Stayed several times and will look forward to a return. Ate at Bobs Steaks and food and service were worth the cost

Miinukset: the price of a cup of tea to go from the bar was $9+ ...

Plussat: This was a higher-end hotel compared to my typical stay. Staff was great across the board and showed concern for my experience at the hotel.

Miinukset: I had no issues during this stay.

Plussat: Loved the location, the doormen and reception staff were lovely. Hotel was big and comfortable and felt very safe

Miinukset: The bar was a little cold at night but that’s a tiny gripe

Plussat: I didn't like anything...because I loved it! Seriously, the attention to detail was impeccable!!! Every member of the staff from the valet, bell boy, reception, was so fantastic, knowledgeable and friendly!

Miinukset: I loved everything!

Plussat: Quality room, quiet, great location

Plussat: Bed was perfect, Big and clean rooms.

Plussat: Beautiful marble decor in the lobby. A friendly staff. Compared to many SF hotels, the room and bathroom were spacious and the bed very comfortable

Plussat: Price and location

Miinukset: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Plussat: Great location for the Chinese New Year Parade! Wonderful room service.

Miinukset: Everything was great.

Plussat: The staff at the omni were fantastic! I honestly have nothing bad to say about it. Beautiful hotel, great staff, great location - What more could you want?

Plussat: Excellent location on California Street, hotel was clean, efficent with friendly staff.

Miinukset: Price of the drinks and the bar closed quite early.

Plussat: Staff friendliness - cleaniness

Miinukset: booking rate here and what was charged was different and took some time to reconcile

Plussat: The staff was great. Very cordial and accommodating in every way. My room was comfy and well appointed, complete with a new flat screen TV.

Miinukset: No Wi-Fi yet in the rooms, only the lobby. Had to connect via ethernet cable. Their literature says it's coming, though. Plus they charge about $10/day to connect unless you join their 'guest select' program (which I did) then the connection is free. However, free internet alone does not drive my hotel choice.

Plussat: I found the staff to be extraordinary... all went out of their way to be helpful, delightful, and personal. Not only is the hotel lovely - the staff - from the receiption desk, greeters, concierge, etc. to be outstanding. A wonderful hotel in every way.

Plussat: The hotel staffs provide an excellent service (very attentive) and the restaurant waiters are very friendly.

Miinukset: The bar closes early!

Plussat: Good location, Nice rooms, friendly staff.

Plussat: the service was excellent

Plussat: Great Hotel, good location, pleasant staff, enjoy.

Miinukset: The spa supposedly an area of relaxation and quietness (and the main reason why I spent --- dollars on a hotel room) was in fact a playground for a dozen of children splashing water from the pool to the hot tub

Plussat: I don’t know how to start but it was my first time that I visited San Francisco i loved the city so much and this hotel is close to everything shopping malls famous streets the room was superb the view was nice again I don’t know how to explain but thank god and god bless San Francisco :)

Plussat: Good view from room.

Plussat: Just a welcome comfortable property with an outstanding staff.

Plussat: Hotel was everything listed plus! Polite, friendly, helpfulnstaff. Enjoyed our stay. Will DEFINITELY stay here again!

Miinukset: No.

Plussat: Very nice hotel and location I great

Miinukset: Location

Plussat: Everything about my stay was perfect!

Miinukset: I loved everything

Plussat: Hotel was clean & staff was friendly

Miinukset: No housekeeping. Should of been told that before reserving. Parking upon arrival was very confusing.

Plussat: Nice and bright and clean.

Miinukset: The deluxe king room was a little smaller than I was expecting.

Plussat: The hotel is great

Miinukset: To many charger after you book 65 $ parking in hotel

Plussat: I accepted a $100 room upgrade charge, plus $75 valet parking fee. I was charged $312.56...

Miinukset: No bill was presented at checkout. No bill was emailed after check out. A fraudulent charge was incurred, and nobody is available at the hotel to review the charges.

Plussat: clean

Miinukset: They tried to upscale me everysteps. Early check in-$30. But room was not available for early check in. Only Kingsize beds are available for early check in -$30./night. worst, obligatory amenity fee of $45/night for 2 bottle water and internet. Usedcar

Plussat: The room on the 23rd floor that included breakfast.

Miinukset: Overall the staff could have been more customer friendly. The seating process for Thanksgiving dinner was very disorganized although we made reservations several days before. The Anzu staff had difficultly accommodating the number of diners. It was extremely noisy. Club Lounge should vary the appetizers instead of the same each night.

Plussat: Got a corner room in the tower so the view of S.F. was spectacular. Room was small but very comfortable.

Miinukset: Address of the hotel is misleading to those who drive as there is no entrance at the address. Finding the car entrance took seven block detour.

Plussat: Staff was immediately attentive to any need; bathroom was large, with a great shower and free-standing sink; room was quiet; view of S.F. was lovely.

Miinukset: Hotel initially lost Booking.com reservation but corrected this when I called to reserve confirmation three weeks ahead and faxed copy of booking.com confirmation. Initial problems with room (phone that didn't work, no blow dryer) very quickly corrected.

Plussat: We stayed in an Imperial Club Room which was like a suite and means I would expect the comfort and luxury we got for the price we paid. My reviews are totally based on this and obviously if you stayed in a normal room you will have a different experience. Extra things are included when you pay for an Imperial Club Room. We also requested a quiet room if possible so were high up and had no issues with noise (this was based on previous reviews where people had issues with noise).

Miinukset: The shower could have been a bit more powerful but was okay.

Plussat: Everyone was really helpful

Plussat: Convenient location, easy access to transport and shopping areas

Miinukset: I was unable to check in until 15.00 hrs. even though I informed the hotel that I arrived after a 10-hour trip to Japan

Plussat: I like the fact the beds are away from the busy hall.

Miinukset: the decor of the hotel; a little boring

Plussat: The location

Miinukset: No.

Plussat: Beautiful room

Miinukset: Concierge Club not well serviced during the evening drinks

Plussat: Great location, beautiful hotel, very comfortable and large rooms.

Plussat: Location.

Miinukset: Lack of decent eatery

Plussat: Location and views

Miinukset: High prices

Plussat: Pillows nice, loved that door opened for fresh air

Plussat: the room was a good size and they accommodated our request to a higher floor

Miinukset: Had bad guest next door to us who was up half the night with noise

Plussat: Excellent location and view, good on-site amenities.

Miinukset: Nothing!

Plussat: This is a great place to stay I love it. Thank you.

Plussat: The room was spacious and we had a wonderful view overlooking the San Francisco skyline. I also like the fitness center and the location is awesome close to great restaurants and shops

Miinukset: The bed was not very comfortable and difficulty sleeping. The mattress needed to be firmer. Waiting for the elevators can take a long time, perhaps because we were there during Christmas and there were a big number of families staying at the hotel plus it was hosting a group of collegiate football players for an upcoming big game.

Plussat: Newly refurbished rooms.

Miinukset: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.

Plussat: Location

Miinukset: Unfriendly staff, room not worth the price

Plussat: Location, friendly staff.

Miinukset: The TV in my room did not work, despite having it replaced.

Plussat: Location was perfect. Chose this hotel because they had an adjacent garage for a self parking option. Hotel parking rates in San Francisco are outrageous so it was nice to have this option.

Plussat: The room was fantastic and the staff was great.

Plussat: The staff was wonderful. My granddaughter was able to do her studies while I was in class. She was able to do this while looking out a window at the beautiful scenery thanks to the nice people we met while we ate breakfast. I thought the staff was great along with the great training I had for my business. I would like to stay there again.

Miinukset: It was hard to drive to because the roads were being worked on. It took us a little longer to arrive than I had planned.

Plussat: All the hotel staff was very friendly, courteous and accomodating.

Miinukset: The Wifi at the hotel was very spotty. It was in and out and made it difficult to use my laptop in the room.

Plussat: Convenient location. Beautiful view of San Francisco

Plussat: The views were gorgeous!

Miinukset: I wish it had a pool, or at least a hot tub, or steam room. I could hear through the walls...other guests etc. It was noisy.

Plussat: Honestly everything. It well exceeded our expectations. We booked last minute (about 2/3 days before), it was central to the city, the staff was very friendly and warm, the room was clean and had a good view, and the bed was comfy. You can't ask for much more. Also there is a really cool bar at the top of the hotel with great views of the city - unfortunately we didn't get to experience it though because of COVID-19 timing (which we totally understand and were okay with, just have to go back again later to check it out!).

Miinukset: The parking situation. It was 80$/night for valet (not sure if this is normal in San Francisco though?) and we chose to go with the nearest parking lot instead. Which was still 40$/night. I've never really heard of a hotel of this stature charging such fees for parking at the hotel, or not having parking options, but maybe that is what's expected in downtown San Francisco? Also, for those coming in that don't know much about the city like we didn't, there is a lot of people experiencing homelessness around the hotel and area altogether.

Plussat: Nothing horrible staff

Miinukset: List is endless

Plussat: The lobby was bright, spacious and contemporary. Our room was roomy, well laid out, spotless and very comfortable. The cleaning staff were all extremely accommodating and friendly, and kept the rooms well maintained and spotless. Close to everything.

Plussat: Blanca, housekeeping she was extremely nice.

Miinukset: Corrupted staff, other then the housekeeping keeping and a few other staff in the hotel. Bathroom Over flooded took them 9 hours to come and fix it.

Miinukset: Need more car park.

Plussat: The clerk at the front desk was very accommodating, we enjoyed this hotel and appreciated the staff!

Miinukset: No.

Plussat: Location and style

Miinukset: Bedroom was dirty with trash on floor and in bathroom

Plussat: Location

Miinukset: The bed was the noisiest bed I have ever slept in

Plussat: Clean

Plussat: Comfortable rooms, Convenient cafe, friendly staff and centric location.

Miinukset: Nothing

Plussat: Friendly staff. Great atmosphere.

Miinukset: Expensive parking.

Plussat: The view was amazing from the room

Miinukset: We are dealing with COVID-19 /and there was hair in the bathroom. And the tv did not work

Plussat: The fitness center is great

Miinukset: N/A

Miinukset: This is where our conference was held. Convenient.

Plussat: Clean room and lots of amenities.

Miinukset: The surrounding area outside of the hotel becomes a little sketchy in the evening. Just need to be aware and alert...

Plussat: Very comfortable bed and clean facilities.

Miinukset: Wish the room had a fridge. Be prepared to dodge a number of interesting SF characters in the area.

Plussat: The hotel itself was great. Nice large rooms and comfortable beds.

Miinukset: The area around the Hotel is overrun with homeless. The neighborhood is awful and felt unsafe.

Plussat: Parking was ridiculous $34 just because we parked by 11:34pm and not midnight it would’ve been $9

Miinukset: Breakfast wasn’t included and we had no access to the pool and gym yet paid regular pricing

Miinukset: The location is not good. Booked a room that included breakfast only to find out on arrival that they stopped serving breakfast three months prior to my arrival and booking due to COVID-19, which I understand but don't understand why they sold it online. Called to inform them that the ice machine on the 28th floor didn't work and they put up a sign that said to go below floor 23 to get ice. Really!

Plussat: The hotel was in a great location.

Miinukset: I didn't like the mini bar situation.

Plussat: Beautiful views from floor to ceiling windows and very friendly and professional staff.

Miinukset: Room wasn’t very clean on check-in. But I addressed it with front desk reception and the room was immediately recreated to satisfaction.

Plussat: Very Cosy room with a amazing soft comfortable bed and mini bar the view was fantastic. Security at the hotel made me feel safe.

Miinukset: Coronavirus which shut down the gym and pool.

Plussat: The room was very comfortable and clean.

Miinukset: The staff members were not helpful or friendly at all!

Plussat: Very accommodating the staff especially the Filipino staff in the welcome desk. He is very helpful and kind. The property itself is very excellent to stay, we enjoyed our stay there. One of the best hotel to stay in downtown San Francisco.

Plussat: Coffee was great and people were super friendly and helpful

Miinukset: The location wasn’t what I was expecting.

Plussat: The proxility to Union Square shopping.

Miinukset: The expensive parking, and the dinner menu was not versatile. We did not find anything appealing, and left.

Plussat: Modern hotel (fairly new), clean and professional staff.

Miinukset: Wirless internet access in-room is not included in the standard room rate

Plussat: staff were extremely helpful. location was perfect. good sized rooms.

Plussat: Large rooms, comfortable beds, spotless and modern bathrooms. Comfortable bar area.

Miinukset: Parking was very expensive. Some of the staff were lovely, but others almost ruined our stay through constant daily demands to see our passports and being unclear about the policies of the hotel. This was unfortunate, as the hotel itself was excellent.

Plussat: Comfortable, clean, modern

Miinukset: Requested a king bed but received 2 doubles; restaurant overpriced and limited menu, outrageous parking fees

Plussat: we liked the comfort of the room, the pool and gym. also the cocktails were excellent

Miinukset: no changing facilities at the pool

Plussat: Friendly and helpful staff, great location, ok price in winter, very clean, awesome showers, cormfortable beds with great pillows, fantastic views.

Miinukset: Beware rooms facing southwest! Even 23 floors up the sirens from the fire station down the street were loud enough to wake me up about once every hour all night, both Friday and Saturday nights. There are only 2-4 rooms per floor that this might effect, though.

Plussat: Location. Spa. I will not be returning to the hotel as a guest, but will certainly visit the spa again.

Miinukset: Hotel staff were not necessarily rude, but certainly not the most polite in the world. The biggest factor behind I shall not be staying at the Intercontinental San Francisco again, is because they charge a ridiculous $52 (add tax and service - comes to about $60) per night to keep your car on site. That's approximately 30% the cost of a deluxe 2 bed room.

Plussat: Room design elements; shower and bed we re excellent

Miinukset: Walls were not soundproof enough

Plussat: Our stay made my husband's 60th birthday complete. The bed, bathroom door (sliding glass) and view, view, view. I had the first full night's sleep in 10 months in this bed. Between the pillow top and extra feather bed layer it was firm and cozy and my husband didn't snore away in the night. We're buying the feather bed insert for our home.

Miinukset: The cost of the valet parking... $54.00 for one night.

Plussat: Loistava sijainti. Erinomainen aamupala. Erittäin hyvä asiakaspalvelu. Saimme vaihdettua huoneen nopeasti toiseen kun meille osoitetussa huoneessa ei ollut tyydyttävää sänkyjärjestelyä.

Plussat: We had a great stay! The staff were so friendly and our room was really nice and comfortable. A great place to stay in SF.

Plussat: Very close to things we were interested in. Quick check in and out. Nice views.

Miinukset: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.

Miinukset: Park Central would not refund my booking even though there is a global pandemic right now and it's even impossible to fly to San Francisco.

Plussat: Best Service Ever!

Miinukset: I guess the parking

Plussat: Nothing

Miinukset: No room service. They charged me $44.46 after checking out. Read the fine print( they will change a facilities fee which they dont even tell you on reservation.

Plussat: I like the bar area

Miinukset: When she got off the elevator the rugs were very dingy and dirty as well as a lot of the furniture was old and dusty and stained.

Plussat: The bed was very comfortable.

Miinukset: The bathroom fan was running the entire time and there was no way to turn it off. Also, the bathroom was really small. There was also no electricity for the nightstands, so no light and no clock.

Plussat: Aamupala oli loistava ja todellakin hintansa arvoinen. Tarjolla oli kaikkea tuoretta ja vaihtoehtoja moneen makuun :) Hotelli oli siisti ja sijainti hyvä !

Miinukset: Staff members were extremely unprofessional and inappropriately rude.

Plussat: Friendly staff informative quick book in process

Miinukset: Nothing

Plussat: Location was great. Room was quiet and comfortable

Miinukset: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time

Plussat: it was very nice hotel and loction is very good but the internet is expensive

Plussat: Location location location! And fell in love w the white tea scent everywhere!

Miinukset: No

Plussat: Staff was wonderful

Plussat: It was convenient for my purposes for the visit.

Miinukset: when I arrived it seemed to take an inordinate amount of time for me to check in.

Plussat: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.

Plussat: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.

Plussat: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.

Plussat: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!

Plussat: Location is great. Room is good.

Miinukset: One of the front desk staff and one of the managers are very unfriendly. They even wanted to charge me much more than I originally booked via booking.com... Moreover, they didn't help to contact booking.com but simply impolitely asked me to pay more by myself. I think there is also discrimination since my receipt from booking.com is in Chinese, and they didn't acknowledge my reservation...

Miinukset: I have been changing 3 times because the room was given was too small and clautrophobic, then i was transfer to a room beside the lift which i was not happy. The staff are not great, i end up arguing with the recptionist over booking. Final and most important thing, the sauna facility does not exist as advertised on the website