San Francisco hotellit lähellä Yerba Buena Center for the Arts

Plussat: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.

Miinukset: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.

Plussat: Location and staff were excellent. Love the decor, nice traditional feel when every other hotel trying to be modern or contemporary.

Miinukset: The room location and view. The value would be better if the room were priced lower to reflect the room location.

Plussat: Grand, historic, luxurious

Miinukset: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.

Plussat: Hotel employees treat you like royalty. Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel! First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!

Miinukset: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.

Plussat: The room was huge, clean, beautiful.

Miinukset: I would have liked some instruction on how to use the hotel Wifi

Plussat: The staff, rooms, comfy not over the top stuffy

Miinukset: Expensive

Plussat: Location and setting

Miinukset: Service was awful - restaurant had several issues.

Plussat: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk

Plussat: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Miinukset: Nothing

Plussat: Comfortable beds. Great location. Nice staff. Beautiful decor.

Miinukset: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.

Plussat: grand old hotel, with wonderfully decorated lobby. nice large rooms.

Miinukset: rooms are a a bit Spartan. room was not ready or fully cleaned on arrival. long waits for valet parking. prices are very high

Plussat: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain. I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car. Stayed in the main building - Fairmont Queen room Clean and tidy Free WiFi BathTub Excellent staff Late checkout Food selection and room service Tonga room is a must see Location very central to anywhere you'd like to be in SFO

Miinukset: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar. I had to call for slippers

Plussat: The Fairmont sf is a beautiful hotel, full of kindness, care, luxury, and history. It has that special, European, feeling.

Miinukset: $8.00 for bottled water. :/

Plussat: From the moment we arrived and entered the stunning lobby the service from the staff was above excellent. The hotel was situated at the top of Nob Hill where all the cable car routes intersect so it was so easy to jump on and off the cable cars to get around.

Plussat: was great hotel, historic, beautiful, fantastic views, best Location in San Francisco

Miinukset: no coffee maker in rooms

Plussat: Service, room size, location

Miinukset: The rooms where too hot and couldn't control the temperature

Plussat: the fantastic view over the San Francisco Bay

Miinukset: I had to be moved rooms 3 times to get a room that suited

Plussat: The public areas are beautiful. The bathroom is fantastic, and the rooms are comfortable.

Miinukset: Maid missed picking up some trash now and then. Food options limited. The Laurel room bar has a tv, which really ruins the ambiance. I booked main hotel and got tower which lacks the style of the main building. I do not believe in charging an additional fee for WiFi at a luxury hotel.

Plussat: This hotel is "top drawer" all the way!

Plussat: hotel interior, location and very friendly staff

Plussat: Staff, cleanliness, bed, space, decor

Miinukset: Single windows. Double windows would be more appropriate if not to reduce energy use, but particularly to cut efficiently the outside noise.

Plussat: Location excellent for city hotel. Staff very helpful and room excellent.

Plussat: Most of it is the location and the good value

Miinukset: The service was not great very unpersonal

Plussat: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.

Miinukset: We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.

Plussat: The staff was great specially the greeters at the door and baggage handlers

Miinukset: Location location location

Plussat: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.

Miinukset: Nothing.

Plussat: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.

Miinukset: I have stayed at this hotel before and all rooms were pretty comfortable. Unfortunately, this last time I was traveling with another person and a baby, and the room was very small. It barely had any space to store clothes and had to keep moving the crib back and forth as there was really no room for it.

Plussat: Gym is decent and has a great view

Miinukset: Tv reception was poor. The bed was a a little stiffer than I'd like

Plussat: Excellent location and view, good on-site amenities.

Miinukset: Nothing!

Miinukset: We should get a discount for the noise inconvenience.

Plussat: The room was spacious and we had a wonderful view overlooking the San Francisco skyline. I also like the fitness center and the location is awesome close to great restaurants and shops

Miinukset: The bed was not very comfortable and difficulty sleeping. The mattress needed to be firmer. Waiting for the elevators can take a long time, perhaps because we were there during Christmas and there were a big number of families staying at the hotel plus it was hosting a group of collegiate football players for an upcoming big game.

Plussat: The staff were very professional .

Plussat: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.

Miinukset: The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.

Plussat: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.

Miinukset: Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.

Plussat: The room was fantastic and the staff was great.

Plussat: The staff was wonderful. My granddaughter was able to do her studies while I was in class. She was able to do this while looking out a window at the beautiful scenery thanks to the nice people we met while we ate breakfast. I thought the staff was great along with the great training I had for my business. I would like to stay there again.

Miinukset: It was hard to drive to because the roads were being worked on. It took us a little longer to arrive than I had planned.

Plussat: All the hotel staff was very friendly, courteous and accomodating.

Miinukset: The Wifi at the hotel was very spotty. It was in and out and made it difficult to use my laptop in the room.

Plussat: Convenient location. Beautiful view of San Francisco

Plussat: The views were gorgeous!

Miinukset: I wish it had a pool, or at least a hot tub, or steam room. I could hear through the walls...other guests etc. It was noisy.

Plussat: Clean, had an indoor pool. Staff was friendly enough.

Miinukset: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.

Plussat: Your average IC, nothing exceptional.

Miinukset: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.

Plussat: Loved it. Get the club room if you can.

Plussat: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.

Miinukset: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.

Plussat: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.

Miinukset: We liked everything.

Plussat: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.

Miinukset: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.

Plussat: Room and location

Miinukset: No free bottle water

Plussat: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.

Miinukset: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day

Miinukset: The room stunk! For $600 get some air freshener.

Plussat: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.

Miinukset: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.

Miinukset: Restaurant and food options are really limited for such a nice hotel

Plussat: Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort

Miinukset: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery

Plussat: The proxility to Union Square shopping.

Miinukset: The expensive parking, and the dinner menu was not versatile. We did not find anything appealing, and left.

Plussat: Modern hotel (fairly new), clean and professional staff.

Miinukset: Wirless internet access in-room is not included in the standard room rate

Plussat: staff were extremely helpful. location was perfect. good sized rooms.

Plussat: Large rooms, comfortable beds, spotless and modern bathrooms. Comfortable bar area.

Miinukset: Parking was very expensive. Some of the staff were lovely, but others almost ruined our stay through constant daily demands to see our passports and being unclear about the policies of the hotel. This was unfortunate, as the hotel itself was excellent.

Plussat: Comfortable, clean, modern

Miinukset: Requested a king bed but received 2 doubles; restaurant overpriced and limited menu, outrageous parking fees

Plussat: we liked the comfort of the room, the pool and gym. also the cocktails were excellent

Miinukset: no changing facilities at the pool

Plussat: Friendly and helpful staff, great location, ok price in winter, very clean, awesome showers, cormfortable beds with great pillows, fantastic views.

Miinukset: Beware rooms facing southwest! Even 23 floors up the sirens from the fire station down the street were loud enough to wake me up about once every hour all night, both Friday and Saturday nights. There are only 2-4 rooms per floor that this might effect, though.

Plussat: Location. Spa. I will not be returning to the hotel as a guest, but will certainly visit the spa again.

Miinukset: Hotel staff were not necessarily rude, but certainly not the most polite in the world. The biggest factor behind I shall not be staying at the Intercontinental San Francisco again, is because they charge a ridiculous $52 (add tax and service - comes to about $60) per night to keep your car on site. That's approximately 30% the cost of a deluxe 2 bed room.

Plussat: Room design elements; shower and bed we re excellent

Miinukset: Walls were not soundproof enough

Plussat: Our stay made my husband's 60th birthday complete. The bed, bathroom door (sliding glass) and view, view, view. I had the first full night's sleep in 10 months in this bed. Between the pillow top and extra feather bed layer it was firm and cozy and my husband didn't snore away in the night. We're buying the feather bed insert for our home.

Miinukset: The cost of the valet parking... $54.00 for one night.

Plussat: Comfortable and clean. Good location

Miinukset: No room service

Plussat: Comfortable room and on-sire dining. Catered lunches were good and portions large.

Miinukset: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.

Plussat: Location. Proximity to public transportation.

Miinukset: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)

Plussat: location

Miinukset: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.

Miinukset: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.

Plussat: Very close to things we were interested in. Quick check in and out. Nice views.

Miinukset: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.

Plussat: Location staff and cleanliness

Miinukset: No room service or mini bar

Miinukset: You had to pay for WiFi and the restaurant had a very limited menu.

Miinukset: Poor accommodations. Rude staff.

Plussat: Location was nice for exploring the city. Room was clean/comfortable.

Miinukset: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.

Plussat: Friendly staff informative quick book in process

Miinukset: Nothing

Plussat: Location was great. Room was quiet and comfortable

Miinukset: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time

Plussat: it was very nice hotel and loction is very good but the internet is expensive

Plussat: Location location location! And fell in love w the white tea scent everywhere!

Miinukset: No

Plussat: Staff was wonderful

Plussat: It was convenient for my purposes for the visit.

Miinukset: when I arrived it seemed to take an inordinate amount of time for me to check in.

Plussat: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.

Plussat: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.

Plussat: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.

Plussat: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!

Plussat: Location is great. Room is good.

Miinukset: One of the front desk staff and one of the managers are very unfriendly. They even wanted to charge me much more than I originally booked via booking.com... Moreover, they didn't help to contact booking.com but simply impolitely asked me to pay more by myself. I think there is also discrimination since my receipt from booking.com is in Chinese, and they didn't acknowledge my reservation...

Miinukset: I have been changing 3 times because the room was given was too small and clautrophobic, then i was transfer to a room beside the lift which i was not happy. The staff are not great, i end up arguing with the recptionist over booking. Final and most important thing, the sauna facility does not exist as advertised on the website

Plussat: Personal touch at check in was very much appreciated.

Plussat: Clean, fresh room. Amazing historic building and ideal location.

Miinukset: Older building so the rooms are not very spacious in the Landmark Building side.

Plussat: Location was easy and convenient to union square.

Miinukset: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.

Plussat: Great location, convenient

Miinukset: Housekeeping talks so loud, in the hallways and early. Opened door without knocking once!

Miinukset: No major restaurant. No gift shop or facility to buy personal items. King size beds should have night stands on both sides not on one only. Inadequate drawers Ask for repair of fridge not done. This is not St Francis I have stayed at in the past.

Plussat: directly across the street from Union Square, so it’s perfectly walkable

Miinukset: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Plussat: The location of the Hotel is ideal for any traveler who wants to be close to the public transportation and to be near the businesses in SF.

Miinukset: For the price one is paying to be there, I wish there was a breakfast option. You could "buy" breakfast but who want to pay $25 for scrambled eggs, when you can walk 2 blocks up the street to a very nice cafe and get the same thing for $12.

Plussat: Location was going to be great but didn’t actually get to stay.

Miinukset: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.

Plussat: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART. Would definitely stay here again.

Plussat: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!

Plussat: Location is nice

Miinukset: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.

Miinukset: Mobile key cards

Plussat: the checkin was excellant, The room was great. The vallet service was very accomadating.

Miinukset: called downstairs to get closet door fixed and the man who answered the phone was very rude.

Plussat: The breakfast buffet and the beds were excelent. The site location is great and the building has a great history

Miinukset: The service staff at the breakfast room was not good.

Plussat: The desk manager weas excellent

Miinukset: Strike is bad poor service at breakfast

Plussat: Location and view from room

Plussat: The feeling, atmosphere of the hotel.

Plussat: Its location was prime reason for choice

Miinukset: Drinks and food too expensive

Plussat: location!

Miinukset: slight decripitude

Plussat: Very convenient location.

Plussat: Excellent location.

Plussat: great location

Miinukset: rooms are too dated. needs major renovation. coffee bar in the middle of the lobby is too tacky for a luxury hotel if it is one.