San Francisco hotellit lähellä Yerba Buena Center for the Arts

Miinukset: The valet location is different than the street address causing much time wasted trying to find where to enter.

Plussat: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Miinukset: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Plussat: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Miinukset: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Plussat: The festive ambiance was perfect...

Miinukset: n/a

Plussat: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Plussat: Proffecional staff ! Very confortable bed. The restaurant is geat, the food is amazing!

Plussat: location

Miinukset: front desk guy was disrespectful breakfast was not good

Plussat:  

Miinukset:  

Plussat: Pied piper bar is always fun, great vibe and great food and drinks. Breakfast buffet was really good, amazing selection and very attentive and friendly servers.

Plussat: High standard of accommodation and the main courtyard, wonderful Christmas decorations.

Miinukset: The air temperature in the pool and exercise area was far too low to be comfortable. The beautiful pool was a big reason we chose this hotel and we only used it once during a 7 night stay because it was uncomfortably cold.

Plussat: Location, service

Plussat: Clean and well maintained rooms and public areas. Friendly staff.

Miinukset: The food in the Garden Court restaurant was not up to the quality of the hotel.

Plussat: the staff was super friendly and accommodating!

Plussat: The downstairs lobby was great, the elevators were fast and efficient

Miinukset: The rooms were a little outdated

Plussat: Room size

Miinukset: Pillows

Plussat: The mattress was big, comfortable and it isolated movement extremely well.

Miinukset: For a five-star hotel, the room was not as big as I expected and the bathroom was particularly small. The room wasn't as quiet as I expected either, as other rooms' bathrooms made loud clunking sounds that emanated through my room.

Plussat: The room was spacious. The bed was very comfortable. The whole unit was clean, and relatively updated (the bathroom in particular). The entire space was very welcoming and comfortable. The check-in and check-out process was also very efficient. Staff was super friendly. I would totally stay here again.

Plussat: I was allergic to the laundry detergent. Didn't sleep at all. Staff compensated me with free breakfast which was nice.

Plussat: Iconic San Francisco hotel and a must visit.

Miinukset: Too many vagrants/homeless on the streets surrounding hotel, making it difficult/uncomfortable to walk the neighborhood.

Plussat: Nothing

Miinukset: Staff customer service overall treatment

Plussat: I liked the facilities and the staff was friendly.

Plussat: Great view of the city, beautiful hotel with lots of history.

Miinukset: There was an old carpet smell. It was crazy busy and a bit overwhelming checking in. The bathroom was a bit of a let down and the room itself was just ok. Parking is expensive.

Plussat: The room was huge, clean, beautiful.

Miinukset: I would have liked some instruction on how to use the hotel Wifi

Plussat: Aamiainen oli erinomainen samoin sijainti.

Miinukset: Labour Dayn vuoksi kuntosali meni kiinni iltapäivällä. Pitkän lentomatkan jälkeen olisi ollut erittäin toivottavaa päästä kuntosalille. Huoneet takapihalle, maisemia ei nähnyt ollenkaan, siksi hinta-laatusuhde huono.

Plussat: Great location. Luxurious. Historical.

Plussat: grand old hotel, with wonderfully decorated lobby. nice large rooms.

Miinukset: rooms are a a bit Spartan. room was not ready or fully cleaned on arrival. long waits for valet parking. prices are very high

Plussat: This is probably the best hotel I've ever stayed at. Ever since I was a kid, my parents would always drive by the Fairmont and tell us what a fancy hotel it was. On this visit, my wife and I stayed over for my 48th birthday. What a beautiful place.

Miinukset: Yes, I did not like the fact that it is at the top of the hill at California and Mason. If you're anywhere near Union Square and on foot, you have to walk up a severely steep hill.

Plussat: The hotel restaurant could not clear tables from previous guests and you could only be served the buffet. The other restaurant was closed.

Plussat: Best Christmas decorations of any SF hotel. Outstanding service, quiet room, great gym and location.

Plussat: Our view from the 18th floor was fabulous overlooking Alcatraz and the Golden Gate Bridge. Staff were all really friendly.

Plussat: I liked the tub, but was disappointed that there were no bath salts or bubble bath. There was only 1 men’s robe.

Miinukset: PleAse see above...more counter space in bathroom. Fees for WiFi.

Plussat: Beautiful place, very upscale. The aircon system in the room was great, room service food and service was good but overpriced. Almost everything was good or excellent (except what I wrote about in what I didn't like).

Miinukset: My reservation was lost. I was lucky to get a room. I only was able to because I kept a copy of the confirmation email. The mini-bar charged me because I looked at the label of a bottle by removing it from the mini-bar. The hot water in the shower suddenly went tepid after 5 minutes - every single time! - and I had to crank it up to full to get back to a comfortable temperature. Everything was hideously expensive and taxed to death (and sales tax on the tax! But that's probably just CA, not the hotel). There was no complimentary wifi and they wanted I think $15 a day for wifi access. The TV-based access to the billing and related systems was extremely slow and cumbersome. I'm surprised they didn't charge for the air I breathed (but give it time, I'm sure they will start someday).

Plussat: Centrally located and excellent service

Miinukset: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Plussat: Location and cleanliness

Miinukset: The Jr suite has a lot of wasted space. These rooms are expensive but we pay the extra costs with the idea of getting more usable space. The rooms could have been better designed. The entry hallway is long and wide but not part of the space guests utilaze

Plussat: Great Value and Service !

Plussat: directly across the street from Union Square, so it’s perfectly walkable

Miinukset: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Plussat: The location

Plussat: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Miinukset: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Plussat: Location

Miinukset: Pillow had no support.

Plussat: Location

Miinukset: 11 checkout too early

Plussat: I didn’t want to be in the tower.

Plussat: Its very very central, really in the middle of everything. The staff was also nice. Big rooms comfortable beds:))

Plussat: Lovely upscale bar now gone—that’s why I booked.

Miinukset: see above

Plussat: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!