Halvat lennot Etiopiaan

Miinukset: "Poorly organised meal service"

Miinukset: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Plussat: "No problems"

Plussat: "Amazing crew!"

Plussat: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"

Plussat: "Good selection on inflight entertainment"
Miinukset: "Lack of food choices."

Miinukset: "Bole airport in Addis no place to sit and wait befor you check in"

Plussat: "Yes.seat was just ok but not quiet comfortable"
Miinukset: "I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then"

Plussat: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Miinukset: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."

Plussat: "Excellent service and on time performance."

Miinukset: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Plussat: "The general attitude of the crew was good"
Miinukset: "There should be improvement in the food"

Plussat: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Miinukset: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."

Miinukset: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."

Plussat: "Everything was great."
Miinukset: "Nothing"

Plussat: "Ethiopian Airlines it great."
Miinukset: "Nothing"

Plussat: "Leg space, TV screen and entertainment and the decline of the seat."
Miinukset: "The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet."

Miinukset: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Plussat: "The aircraft was clean and the food served was cool"
Miinukset: "The turbulent"

Miinukset: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"

Plussat: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Plussat: "Seats are delapidated and food is ok!"
Miinukset: "Crew were very good"

Plussat: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Miinukset: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"

Miinukset: "Boarded plane, then sat for over an hour before departure due to paperwork processing of plane mechanical check. However, we still arrived close to the time we expected."

Plussat: "Auto-adjusting windows"
Miinukset: "Understaffed. The plane looked and felt old. Food was sub-par."

Plussat: "gud space"
Miinukset: "Should be aware of the destination in terms of offering meals. very pathetic."

Miinukset: "Did not provide special meal although I called ahead to request it."

Miinukset: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."

Miinukset: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"

Plussat: "Crew was amazing"

Plussat: "Everything Kosher food was excellent"
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Everything was bad, very upset !"

Plussat: "Great prices, and helpful staff"
Miinukset: "The food was mediocre, almost poor."

Plussat: "The take was very smooth."
Miinukset: "The seats did not recline & I had a back problem"

Miinukset: "Same as above"

Miinukset: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."

Plussat: "Service & Staff"
Miinukset: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Plussat: "The flight attendants were lovely."
Miinukset: "The movie selected for the flight was not my preferred genre. Maybe a family film would be better."

Plussat: "Ok"

Plussat: "Seats were comfortable & some of the cabin crew were courteous"
Miinukset: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"

Plussat: "The service, the comfort, the team was brilliant."

Miinukset: "The food is terrible."

Plussat: "Long flight but comfortable. Pleasant crews"

Plussat: "The crew were courteous"
Miinukset: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."

Plussat: "No delays The food on board was good. The drinks were fine My luggage was safe"
Miinukset: "The basement waiting area at the Addis Ababa airport was very cold and the toilets were dirty and smelly as well The crew were unfriendly and unreasonable the time of alighting"

Miinukset: "Ethiopian Airlines was very difficult trying to contact and reschedule our flight. Will never book with them again."

Miinukset: "Food and entertainment is very poor."

Plussat: "TIME KEEPING"
Miinukset: "FOOD"

Plussat: "The remembered to pick up our kosher meals this time. The crew is very kind."
Miinukset: "Even though the plane is quite new, the seats are beginning to look dirty."