Halvat lennot Malawiin

Plussat: "Crew was good"
Miinukset: "Arrived one hour late."

Plussat: "Crew were very good. Comfortable flight."
Miinukset: "Choice of movies could be much better."

Miinukset: "Poorly organised meal service"

Plussat: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Miinukset: "Better selection of videos"

Miinukset: "Not having to wait 3 days for my luggage"

Plussat: "Excellent crews"

Plussat: "The seats were very comfortable and generally this flight is comfy"
Miinukset: "The queue during boarding is very long, they need to add counters"

Plussat: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Miinukset: "The cabin was looking a little tired."

Plussat: "WONDERFUL FLIGHTV"
Miinukset: "NONE"

Plussat: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Miinukset: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Miinukset: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."

Plussat: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Miinukset: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Plussat: "Not much, actually."
Miinukset: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Plussat: "But no in flight entertainment on the Addis to Tel Aviv leg"

Miinukset: "The delay was too much"

Miinukset: "There was no entertainment. Breakfast was standard"

Plussat: "The flight was bigger. So didn't feel so cramped up"
Miinukset: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Miinukset: "Nothing"

Miinukset: "Nothing. Very smooth"

Plussat: "Excellent airline overall Great seats for sleeping"
Miinukset: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Plussat: "the flight"
Miinukset: "extra charge , unable to book meal"

Miinukset: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."

Plussat: "Service"

Plussat: "The boarding was superb."
Miinukset: "The food is ma ma!"

Miinukset: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Plussat: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Miinukset: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Plussat: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Miinukset: "No complaints, well done to the Ndjamena team."

Plussat: "Everything was to my satisfaction."

Miinukset: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."

Plussat: "Not stopping in Blantyre"
Miinukset: "No comment"

Miinukset: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Plussat: "Nice crew"
Miinukset: "Aircraft and business seat just medium Food quite as fast-food service"

Plussat: "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Miinukset: "Nothing"

Miinukset: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."

Miinukset: "Old plane. Not comfortable for a relatively long flight"

Plussat: "Free entertainment! Wish they worked with gogo to purchase WiFi though. Bathrooms are roomier than other airplanes! I’m glad the crew gave me the sandwich even though I was sleeping."
Miinukset: "One of the toilet covers wouldn’t stay up so you had to hold it while going. Paper towels would be nicer than tissue paper. Wasn’t able to use my boarding pass from my phone, waste of paper. Ginger ale would be a nice drink. Didn’t find a list of their drinks in magazine, that would make it easier. Whenever I needed to use the restroom they locked us out a lot whether for head count or re fueling."

Plussat: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Plussat: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Miinukset: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."

Plussat: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Miinukset: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Plussat: "Price"
Miinukset: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

Miinukset: "The plane from Entebbe to Addis Ababa was very old with tight seating."

Plussat: "crew"
Miinukset: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Plussat: "The price"
Miinukset: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Plussat: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Miinukset: "Well there was no entertainment in the flight. That is it"

Plussat: "ET's on board crew is excellent. The food is great."
Miinukset: "Delay.....again."

Plussat: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Miinukset: "Everything."

Plussat: "Modern aircraft, good fleet in general"
Miinukset: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Plussat: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Miinukset: "Great service. Plane took off a few minutes late but nothing major."

Plussat: "Plane size, entertainment options and food were all great."
Miinukset: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Plussat: "Flight was smooth and ontime"

Plussat: "Seat was comfortable, had an emergency exit seat."

Plussat: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Miinukset: "More food variety as some items ran out as they got to the back of the plane"

Plussat: "Great plane Food ok Entertainment system good"
Miinukset: "Snacks in between meals (9 hr flight no snacks in between meals) Poor choice of films"

Miinukset: "Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic"

Plussat: "The seat was comfortable ONLY because I am Platinum member ( and I was able to choose emergency exit seat ) otherwise it wouldn’t have been so comfortable"
Miinukset: "Food"

Plussat: "Toilets were clean right up until landing"
Miinukset: "When breakfast was served, there was only the option of poached eggs. We asked if there was an alternative and Philip said No. Shortly after starting our cold poached eggs Philip brought the people across the aisle to us a sausage alternative?! All the flight attendants looked unhappy until getting off the plane. Entertainment was very basic and not really up to date."

Plussat: "The crew amazing"
Miinukset: "I was traveling with a child and an infant. Would have been given a priority. We were in the queue waiting."

Plussat: "Glad to receive small snacks for short flight Headphones were issued from from second flights, but not from Zanzibar"
Miinukset: "Check air on on plane as it was so lights that air doesn’t hit the face so it was very warm flight"

Plussat: "Really good aircraft ( Brazilian made Embrare )"
Miinukset: "Breakfast ! But it was “04:20 hrs ! So fair do’s !"

Plussat: "By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal."
Miinukset: "Perhaps advertise more to Europeans as this airline is up there with the best of them."

Miinukset: "Delayed by 4 hours, no explanation!"

Miinukset: "Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed"

Plussat: "Yes"
Miinukset: "Every thing was fine"

Plussat: "The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected."
Miinukset: "The flight for on Nairobi, had no entertainment, nowhere to charge cellphones."

Plussat: "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Miinukset: "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"

Plussat: "Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny."

Plussat: "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Miinukset: "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"

Plussat: "They made my journey exciting"
Miinukset: "The delay leaving Nairobi was long and they offered us on breakfast"

Miinukset: "I find your company canceled my ticket from Kenya to Cairo for all my 7 tickets"

Miinukset: "I enjoyed the flight and the host were so friendly and kind."

Miinukset: "Good flight"

Miinukset: "Should add more updated content in their inflight entertainment"

Miinukset: "The worst airline I’ve ever flown with! We missed our connection from Nairobi because they set off early and didn’t wait for us. The staff in all airports we rude (one swore at me!) they charged us obsense amounts for luggage we were under weight with all in all an awful experience. NEVER fly kenyan"

Plussat: "I didnt like anything for this trip - From Kinshasa to Nairobi via Lubumbashi not interesting just tired and borring"
Miinukset: "First the direct flight from Kinshasa to Nairbi"

Miinukset: "Seat didn't recline and I didn't know that at time of choosing a seat."

Miinukset: "Did not arrive for it"

Miinukset: "Better food choice and little more attentive crew."

Plussat: "The timely departure and arrival."
Miinukset: "The aircraft deployed is old no entertainment facility...you cannot charge your phone."

Miinukset: "Too many onboard announcements"

Plussat: "The crew on the final leg was really nice and helpful"
Miinukset: "From Entebbe to Nairobi I was cold during the flight. I wish I had been offered a blanket."

Plussat: "Kenya Airways changed their flight schedule 48 before our departure. The change meant an extra night before departure and an 11 hour layover in Nairobi before our connecting flight. The KA booking agent provided us with accommodation for the delay and the long layover. We appreciated that."
Miinukset: "We lost 24 hours in our travel. It was reasonable of the airline to provide accommodation during the delay but the night in Nairobi was at a very dismal hotel where the food quality was terrible."

Plussat: "New plane"
Miinukset: "Food too dry"

Plussat: "I liked their service and more so, there orange juice"
Miinukset: "Since this was a short flight , I don’t have much comment."

Plussat: "Friendly staff."
Miinukset: "No complaints."

Plussat: "Airline and service"
Miinukset: "Asked for a window or aisle seat and wasnt given"

Plussat: "Everything went well as scheduled"

Miinukset: "Food, get Kenyan grown nots, cashews and macadamia nuts"

Plussat: "Service was good and flight was smooth"

Plussat: "The plane is nice with wonderful amenities. The flight was on time even though departure was 1 hour late. The price is great."
Miinukset: "The staff did not care. They caused many of the delays, exasperated many customers, and slept during the flight instead of tending to the needs of passengers. If you're prepared to take care of yourself, the price and speed may be too hard to pass."

Plussat: "Nothing"
Miinukset: "3 hours late outbound. return flight cancelled. made us wait at the aiport for 12 hours. worst flight of my life."

Plussat: "NA"
Miinukset: "NA"

Plussat: "Na"
Miinukset: "Na"

Plussat: "All good"

Plussat: "professional KLM flights"
Miinukset: "headphone audio quality not as good as had hoped"

Plussat: "The whole trip was awesome....comfortable and plenty on movies on board"

Plussat: "On board movie selection is good, however could be a bit larger."

Plussat: "On board movie selection is good, however could be a bit larger."

Plussat: "On board movie selection is good, however could be a bit larger."
Miinukset: "Security services in Harare were awful, almost missed the flight because they were looking for a screw driver in my bag, which happened to be my ink pen... No apologies, nor help."

Plussat: "On time, good food, very polite and welcoming crew. Seats very comfortable."
Miinukset: "Nothing"