Halvat lennot Madagaskarille

Plussat: "The food, air crew respectful and dedicated to duty"
Miinukset: "Everything was perfectly ok"

Miinukset: "Water to drink during flight."

Plussat: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
Miinukset: "The security in Cairo was really a joke."

Miinukset: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Plussat: "The landing was smooth and so was the whole flight! Loved it"
Miinukset: "Food. I ended up throwing up shortly after eating"

Plussat: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"

Plussat: "Punctuality in Punctuality"
Miinukset: "Everything's is ok"

Miinukset: "Addis Ababa is chaos and not clean."

Plussat: "flight was on time"
Miinukset: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Miinukset: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"

Plussat: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Miinukset: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Plussat: "The staff"
Miinukset: "We were delayed for extremely long"

Plussat: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Miinukset: "More entertainment options, the movies and TV shows offered are not varied or very good."

Plussat: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Miinukset: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"

Plussat: "luggage take time to receive , over 1 h"
Miinukset: "luggage tale long time to receive"

Plussat: "Conexion"
Miinukset: "Delayed"

Miinukset: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."

Plussat: "The plane was spacious"
Miinukset: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Miinukset: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"

Plussat: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Miinukset: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"

Plussat: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."

Plussat: "Excellent food, very friendly and helpful crew e"
Miinukset: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"

Plussat: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Miinukset: "Nothing really"

Miinukset: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Miinukset: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."

Plussat: "nothing"
Miinukset: "untrained staff, pathetic food very conjusted spacewise."

Plussat: "Awesome crew"
Miinukset: "No electrical plugs"

Plussat: "Crew was amazing"

Plussat: "the air craft was very good and the comfort is good no complain..."
Miinukset: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."

Miinukset: "flight got delayed"

Plussat: "all"
Miinukset: "none"

Plussat: "Prior seating options, friendly air hostess, and vegan meal options."
Miinukset: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"

Plussat: "evry thing"
Miinukset: "no thing"

Plussat: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Miinukset: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"

Miinukset: "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."

Plussat: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."

Plussat: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Miinukset: "They are very unprofessional and unhelpful and I'll never book them again."

Miinukset: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Plussat: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Miinukset: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."

Miinukset: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."

Plussat: "I do like the cheerfulness of the flight crew. They are very attentive."
Miinukset: "The water is doled out in small cups. Not enough!"

Plussat: "The Ethiopian Air flight crew are outstanding at their work."
Miinukset: "Not enough water. The water is doled out in small cups."

Plussat: "friendly staff"
Miinukset: "Poor entertainment system"

Miinukset: "Same as above"

Plussat: "Very kind and attentive staff."

Plussat: "Service & Staff"
Miinukset: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Plussat: "Flight attendants excellent. Flights both on time."
Miinukset: "Film selection could have been better"

Plussat: "They flight was on time."
Miinukset: "The food is poor. They should change the menu and improve on the quality of food. The personal entertainment system was not working. Such a long flight need to have good entertainment for passengers."