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Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: very nice crew

Miinukset: my baggage was lost

Miinukset: Flight got cancelled

Miinukset: KLM crew exceed our expectations

Plussat: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Miinukset: Room temperature control should be better.

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Plussat: Nothing your flight was cancelled I will put a claim to refund

Miinukset: Nothing your flight was cancelled I will put a claim to refund

Plussat: Seats were comfortable but space was narrow

Miinukset: Please give space between front and back seats

Plussat: Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight

Plussat: Crew was superbly amazing which made flight enjoyable.

Miinukset: Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks

Plussat: Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)

Miinukset: Flight got delayed 30 minutes

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Miinukset: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Plussat: Great plane and staff

Miinukset: Delayed

Plussat: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Miinukset: Boarding could be a little bit more organized

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: Not much went well, sorry

Miinukset: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Plussat: Reliable airline.

Miinukset: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: Flight got delayed 30 minutes

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Plussat: Comfortable seat, great crew.

Miinukset: Flight delayed, no USB port and no entertainment

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Miinukset: Flight got delayed 30 minutes

Plussat: The crew was super nice

Miinukset: Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time.

Plussat: Luxury, comfort and hospitality

Miinukset: none

Plussat: was the seat super comfort

Miinukset: if the have variety of food provided will be better

Plussat: The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch

Miinukset: Nothing really.

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Miinukset: I congratulate the KLM crew!

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: Crew was helpful and food was very good

Miinukset: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Miinukset: Flight got delayed 30 minutes

Plussat: Newer plane, crew was amazing, seats were adjustable

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: Great plane and staff

Miinukset: Delayed

Plussat: Food and service

Miinukset: Working wifi would be good. Better A/C. More comfortable seats

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Very friendly crew and on time with no problems.

Plussat: The aircraft

Miinukset: No overbooking next time!

Plussat: the crew was amazing

Plussat: Great crew!!!

Miinukset: Nothing

Plussat: I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me

Miinukset: I wish you can do something for me Because the tickets is really expensive

Plussat: Friendly crew and easy boarding

Miinukset: None

Plussat: Great plane and staff

Miinukset: Delayed

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Miinukset: Don’t be late

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: Crew was helpful and food was very good

Miinukset: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Plussat: Excellent crew, good food & movie selection.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Miinukset: Travelled business class and was ace experience

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: Very professional

Miinukset: Lost luggage

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Miinukset: Flight got delayed 30 minutes

Miinukset: KLM crew exceed our expectations

Miinukset: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: Flight got delayed 30 minutes

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Newer plane, crew was amazing, seats were adjustable

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.