Halvat lennot Georgia

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Plussat: "Nice attention and good food. Plane and seats are confortable"

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "Nothing"
Miinukset: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "KLM staff is great"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "yes"
Miinukset: "not really"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Plussat: "Everything OK"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice crew pilot food and beverage"
Miinukset: "No wifi"

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Miinukset: "Nothing special"

Plussat: "Good flight, very attentive crew."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "kLM staff was great."

Miinukset: "Flight was cancelled."

Plussat: "Entertainment"
Miinukset: "Food and one bathroom out of service makes an awful flight"

Plussat: "Great service"

Miinukset: "Please Endeavour to put the expiration date on the food served in the flight."

Plussat: "Very friendly crew"

Plussat: "Flight was on time and quick and comfortable"

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Very good flight, excellent service and good food."

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "Except for my negative comment, a good flight."
Miinukset: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "It was very comfortable"
Miinukset: "The crew was great"

Plussat: "Fine as delta flights go"

Plussat: "Good"
Miinukset: "Good"

Miinukset: "Seats are very uncomfortable in all planes"

Plussat: "Good airline, great service, boarding process, on time departure and arrival"
Miinukset: "No complaints"

Plussat: "legroom in business is good, food was ok. only one round of drinks was offered."
Miinukset: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Miinukset: "Legroom"

Plussat: "Only the on board crew lived up to Tap's normal standard"
Miinukset: "Boarding chaotic in Copenhagen. Food very poor this time"

Plussat: "The food served was really good (bacalhau), and the crew very friendly."
Miinukset: "The boarding in Lisbon was a total disaster: no control of lines, unprepared staff, very confusing and slow. The airplane was very uncomfortable: very small seats, almost no reclining of chairs, very warm inside. Horrible flight!"

Miinukset: "The headphone situation was confusing and no charging ports Fairly comfortable for an older plane"

Plussat: "Great crew. That’s about it."
Miinukset: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."

Plussat: "Not much"
Miinukset: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Plussat: "On time. Pleasant crew."
Miinukset: "Sandwich was a bit dry, no mayonnaise or other condiments."

Miinukset: "Everything was good"

Plussat: "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Smooth flight"
Miinukset: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"

Plussat: "Food was above average"
Miinukset: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Plussat: "The only good was that we were rebooked on another route the same day"
Miinukset: "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Plussat: "Quick... I was happy to be out of there"

Miinukset: "No vegan food options. Filthy toilet"

Miinukset: "Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking"

Plussat: "The crew & cleanliness in general . On time ."
Miinukset: "What I don’t like in all modern flights in economy( not enough leg room) . I’m 5feet 8 and can hardly fit . I’m Not overweight. I can’t imagine what taller people must feel like."

Plussat: "Everything smooth!"

Plussat: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."

Miinukset: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Plussat: "Very friendly personnel at gate."
Miinukset: "Arrogant crew. Hid in galley behind curtain for most of the flight. For several hours not even the offer of a cup of water! No possibility to charge electronics in economy class. Charge of $ 75.00 for first bag on an international flight?!? We're not talking about a budget airline, but THE airline of Portugal!"

Plussat: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Miinukset: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"

Plussat: "Crew and captain we're very kind and friendly"

Plussat: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Miinukset: "NA"

Miinukset: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."

Plussat: "nothing"
Miinukset: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Plussat: "Flight was on time and landed safely."
Miinukset: "Boarding was quite chaotic. Seats were very cramped."

Plussat: "Fast boarding. TAP crew was nice as always."
Miinukset: "Cabin was freezing cold, all 8 hours. There seems to be no balance for the cabin's temperature in these long flights. Make sure you have a jacket and a blanket."

Plussat: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."

Plussat: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Miinukset: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."

Plussat: "Price"
Miinukset: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."

Miinukset: "The lady changed my 11H seat for another seat (29B) when I claim that this is not fear , a man said to me that if I insist in this matter he will not let me in Or flight , for me this was an abuse"

Miinukset: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."

Plussat: "the short connection time to Lisbon great service on SWISS and TAP the fact that I was allowed 2 pieces of hand luggage. Not forgetting your great service to adjust my booking from economy to business class Thanks"

Plussat: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."

Miinukset: "Missed that flight because of previous delay"

Plussat: "Treat like a guest 2 great meals."
Miinukset: "Nothing"

Plussat: "TAP and the personnel from TAP were fantastic."
Miinukset: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Plussat: "Crew was pleasant"
Miinukset: "Uncomfortable seats. No high headrest for a quickie nap. Non organized boarding from bus to tarmac which left me having to put my personal belongings 22 rows BEHIND me!"

Plussat: "Loved the customer service. Very friendly and helpful staff."
Miinukset: "The plane was making the strangest noises!! Something with the landing gear perhaps? Very high pitched noise. Also, the boarding was horrendous. No warning of the fact that we would have such a long trek to the airplane and in the rain, no less. However, I was grateful that we ended up taking a larger plane to accommodate all of the luggage. But then the stewardess had to spray something in the air around the bins, I found that to be very strange."

Plussat: "Good planes! Entertainment is modern, food good, service great. Boarding fast, planeson time. Special thanks to TAP taking off from Boston on 12/29/16 with snow and even heavy snowing. I was lucky did hey stuck in Boston. The only weird part was that i was not able to pick seats without a fee even 24 hours prior flight."

Miinukset: "some chaos at boarding, with redundant passport control. Upon arrival, we were held for 45 min at JFK, as the gate wasn't ready and the crew had the engines running and fumes penetrated the cabin that made me almost sick. I guess that's not much of a TAP fault, but it was a bad finish of an otherwise uneventful flight..."

Miinukset: "NO Options for vegetarians. main curse and snacks were with meat. SANDWITCH WITH MEAT"

Plussat: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"

Plussat: "There really is nothing I can complain about. The staff was friendly, the seats were comfortable, the entertainment was good, even the food was wonderful. And all for a very reasonable price!"
Miinukset: "The boarding process was a little confusing, but it wasn't that bad."

Plussat: "It was nice to get a snack and the crew was nice."
Miinukset: "I don't like how they do boarding. There is no organization, There was a big group and then when they were calling my rows you had to get past many people ahead of you. The other problem is when we disembarked the plane, we took a bus and then were dropped off in an area that was very far from the baggage area. We walked and walked and there were no bathrooms, walked through all these high end shops and no bathroom available til you got to the baggage area."

Plussat: "fast efficient boarding.. quick flight..comfortable"

Plussat: "gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water"
Miinukset: "overall service"

Plussat: "Smooth and fast very clean and attentive crew"

Plussat: "The pods were great on 777"
Miinukset: "Couldn't plug in CPAP"

Plussat: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Plussat: "Not much. Crew was good but that is about it."
Miinukset: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."

Miinukset: "Too short period between 2 flights, barely have time to pass the border, almost miss the next flight. No inventory of food."

Plussat: "Getting off the plane!"
Miinukset: "They delayed the flight by almost 2 hours. Tried to make me check a carry on bag when the plane wasn't even at 50% capacity and one of the representatives was rude about it. Despite having a delayed flight and not many people on the plane, they still lost one of my bags. They also lied to me about taking care of my other friends who were coming from the same connecting flight as me but was hung up in customs. My friends were traveling with small children but were denied entry to the gate because they were a little behind. I could keep going but never again on Air Canada!!!! Never!!!"

Plussat: "I liked the care, the kindness, and the help"
Miinukset: "n/a"

Plussat: "Everything I will definately be back"

Plussat: "smooth flight"
Miinukset: "if the connecting flight from Vancouver to Toronto was not 5+ hrs, and then told one of my luggege was lost, from Vancouver, to go though Security/Immigration and had to wait was not good. It was found and I was able to get to the gate but only 20 min. left... because the flight was late arriving from Montreal. Phew! Two customers had been waiting for a baggage for 24 hrs, there, totally frustrated. Compared to their ssituation, mine was not so serious? Two men at counter were not sympathetic, no emotions showing. Until I paid attention to their problem, a woman showed up, tried to amend the situation. AirCanada's corporate image was damaged by those two men."

Plussat: "Nothing"
Miinukset: "They had nothing together. My first flight was delayed so I got in late and my connecting flight was rescheduled for 5 hours later. Their "free meal voucher" for rescheduling amounts to one slice of pizza and no drink. The airport then lost my checked bag and kept me waiting in one room for 4 of those hours to where I was still rushing to catch my next flight. Air Canada then forgot to assign a plane to my new second flight so I waited another 2 hours to board. Once boarded, the airline made us wait another hour while they loaded bags, then unloaded some of the wrong bags thy put on. They then tacked 25 minutes in the wrong direction and we went all the way back. I have never seen so many people rushing the customer service desks because they missed their connecting flights, throughout the entire time I was stuck in Toronto. Additionally, their "in flight movie system" doesn't work unless you rent one of their iPads. It prompts you to download Java Flash player even if you already have it instead of asking to run it. Then once you allow it, you get a 1-2 second animation then the movie breaks. There are similar errors with their music and tv show features, I tried all of these in my laptop and phone."

Plussat: "The crews were nice and the seats were comfortable"
Miinukset: "There were so much miscommunication. Coming from Hong Kong it was late for 3 hrs , then I need to pick up my luggages and went thru immigration. Missed the flight to Toronto, checked at the counter and was told did not need to pick up my luggage until I got to Atlanta. Well at Toronto, my luggages didn't go through. I had to pick them up and went thru immigration on the USA side again. Missed my flight again! It was so frustrating except all the employees were very nice and helpful."

Miinukset: "Boarding Zones 3-5 is always a mess"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Miinukset: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Plussat: "Service, entertainment and comfort were the best features about flying first class when we had actually bought a regular fare ticket!"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Are you joking I waiting my plane since almost 4 hours"

Plussat: "Friendly crew"
Miinukset: "Touch screens were broken"

Miinukset: "Flight delays"

Miinukset: "1시간이상 딜레이, 비행기를 타고서도 1시간쯤 있었던 것 같다. 그리고... 난 뒤에서 두번째 좌석에 앉았는데, 맨 뒷좌석에서 두 직원이 밥을 먹으며 얼마나 떠들어 대던지... 그리고 돌아다니면서도 주머니에 손을 넣은 채 거의 빼지 않고 말만 많은 젊은남자직원... 정말 건방져보였다. 착륙할 때 얼마나 급정거를 하던지 맨 뒤에 있었던 큰 물병이 떨어져서 맨 앞까지 굴러가더라. 다른 승객도 나와 눈이 마주친 후 무사히 착륙한 것을 축하한다고 쓴웃음을 지으며 농담을 했다. This is the Air Canada."

Plussat: "Excellent and diverse film selection. I broadened my horizons watching documentaries on hacking, gun running, and on an Afghan refugee teen in Iran, a film about a black American teen in Germany, and a French drama."
Miinukset: "Most of the time economy class is uncomfortable because of the lack of foot room. So this time, for the long flight from China, I chose an exit row precisely for the extra leg space. However, there is no footrest at all , which as you're surely aware, is terribly uncomfortable when sitting for long periods, let along trying to sleep. Furthermore, the exit row seats are not provided a substitute for missing the usual back-of-the-seat pocket with magazines ; that means no spot to place books/papers/trash for the entire flight. Finally, I am 5'2 and petite, and was seated between two fairly slim men, and yet we were still all squeezed side to side. I had no elbow rest. I actually rested my head on one man's shoulder, once he was asleep, and hope he didn't notice. While this is unfortunately typical of economy class, it is not decent."

Miinukset: "There were too many things to mention, but I must say the customer service is not a strong point neither is a customer first mindset. The airlines apparent made several changes between my trip and I was threaten with additional bag fees when my ticket was very clear for two carry-ons and to checked bags, which also confirmed when I confirmed my seat request. After I was required to check my bags, I realized my earbuds were in the bag and the flight attendant did not give me a pair and actually told me I could purchase a pair...REALLY!I just did a 15 hour flight from Dubai, you were delayed by 2 hours on my last connecting flight and you can't comp a pair of .25 cent earbuds."

Plussat: "Service and pricing presented a good value to cost ratio"
Miinukset: "The sound quality of the onboard entertainment is shameful espwcially for thisi day and age. The image quality wasn't great either."

Plussat: "The food and the crew."
Miinukset: "The choice of movies was not as many or as good as other airlines that fly between HKG and PDX, such as Delta and Cathay Pacific."

Plussat: "People working at the check-in counter in Sydney were friendly"
Miinukset: "Delayed departure and while I was rebooked for the possibly missed connections already in Sydney it was a premature decision as I would have made the connection in Vancouver. Food on a long flight is important - lousy meals and worst sandwich ever!"

Plussat: "Flawless flight and friendly staff and roomy seating on Air Canada flight"
Miinukset: "Did not have food options I wanted - ran out."

Plussat: "Everything came on time. Staff was professional during a difficult situation"
Miinukset: "Air Canada seems to lack organization or any coordinated effort through out the organization. They have a fully booked flight and instead of making people with hard case luggage check them they crowd them in on the same flight where there are delays trying to get peoples luggage to fit into the bins. Also through the 4 Air Canada flights flight attends were constantly running down the aisle and hitting customers shoulders and not apologizing. it was also disruptive when people were trying to sleep (these were the 3 flights going to hawaii through calgary and vancouver and then back through vancouver. Probably will not fly with Air Canada again till corporate starts considering clients."

Miinukset: "Flight left late"

Plussat: "Crew"
Miinukset: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."

Plussat: "The food was pretty good."
Miinukset: "Outdated plane with no built in entertainment for an 8 hour flight, and then they still charged $10 to rent a screen. Bathrooms were gross and there were tissues instead of paper towels. Overall very disappointing and uncomfortable flight."

Miinukset: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."

Plussat: "They have television screens"
Miinukset: "Boarding pathetic, crew not friendly, only paid alcoholic beverages, poor food, landing worst of all flights that I had."

Plussat: "The customer service desk at Lufthansa/Air Canada did help us set up additional flights for the next day."
Miinukset: "Since we missed our first flight to Toronto, we missed this flight to Atlanta."

Plussat: "That staff was nice and helpful, they only had food for purchase but it tasted great and wasn't too pricey!"
Miinukset: "The plane should have been retired a year ago. It was an old airbus. Seating was uncomfortable, the entertainment systems outdated, and the aisles were cramped. Thankfully it was a short flight."

Plussat: "none"
Miinukset: "bad service and didnot tell customer some critical information"

Miinukset: "Three hour delay. Getting into Atlanta at 2:00am"

Plussat: "People were helpful & friendly"
Miinukset: "Timing between flights was not enough to make connection. Had to take next available flight."

Plussat: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Miinukset: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."

Plussat: "I bought Business Class because the rate was very competitive. Seat was comfortable enough. Flight departed nearly an hour late, but arrived early at the destination, which helped."
Miinukset: "The flight attendants in first class honestly seemed overworked and had no time for anyone. A request for a mixed whiskey beverage brought a Diet Coke instead. The attendant didn't seem to care at all when the mistake was pointed out, nor did she fix it. Snacks and drinks were essentially flung at us with the care of throwing slop at farm animals. Which pretty much describes the quality of the meal."

Plussat: "It kept to schedule and didn't crash."
Miinukset: "Air Canada Rouge is a no-frills bare-bones subsidiary of Air Canada. BEWARE! Don't expect Air Canada levels of comfort or service."

Plussat: "Amazing legroom!"
Miinukset: "Poor selections of snacks and drinks"

Plussat: "This was the usual flight. Nothing exceptional. The flight crew were very nice."

Miinukset: "In a 4-5hour flight it would be nice to at least get a complimentary snack on the plane along with the beverage."

Miinukset: "Moving through security and customs in the Toronto airport was incredibly slow, with 4 or 5 checkpoints, all with lines. Staff were polite but there were not enough of them. We almost missed our connecting flight, and our bags apparently did miss it, because they have not yet arrived in Chicago (see previous comments). Air Canada should have seen the problem in terms of timing with the connecting flight and expedited better. Will try to avoid Air Canada in the future, especially if there are connections in Toronto."

Plussat: "NOTHING"
Miinukset: "EVERYTHING"

Miinukset: "Crew stopped severing prematurely. He said we were about to land and failed to serve my row and the one behind me. In the end we still had 30 minutes before we started the initial descent. When the person behind me spoke to him about it the steward was rude to him."

Plussat: "Leg room was sufficient"
Miinukset: "Touchscreen monitors were not the best."