Halvat lennot Washington

Miinukset: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"

Plussat: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Miinukset: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Plussat: "Everything was awesome!"
Miinukset: "Nothing really."

Plussat: "Perfect was everything"
Miinukset: "Prices was high"

Plussat: "Sam."
Miinukset: "Same.."

Plussat: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"

Plussat: "All was really good"
Miinukset: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Plussat: "Food and entertainment were particularly excellent. Seats were comfortable. No complaints once on board."
Miinukset: "The flight was delayed without any real indication as to why it was being delayed."

Miinukset: "Flight delayed more then an hour without anyone knowing anything about it."

Plussat: "Food was very good and the flight attendants very friendly."

Plussat: "Nothing"

Plussat: "Everything from boarding to disembarking was good."
Miinukset: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "As always Turkish Airlines has exceptional service"

Plussat: "Service and team"
Miinukset: "Plane was very warm and should be moderately air conditioned"

Plussat: "Free meal and drinkd"
Miinukset: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Plussat: "I,d all the service and the food the drink"
Miinukset: "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Miinukset: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"

Plussat: "There was almost nobody on the flight. In flight entertainment was awesome too."
Miinukset: "Nothing"

Miinukset: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."

Miinukset: "Mi sa furat din bagajj !!!!!!!!"

Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"

Plussat: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Plussat: "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."

Plussat: "Great comfort and speedy service of beverage and breakfast"
Miinukset: "They didn't pick up the dishes fast"

Plussat: "Boarding and crew"
Miinukset: "Food. The veg options were very bad."

Plussat: "service was excellent!"
Miinukset: "food wasn't enough or good"

Plussat: "I liked the connection in Instanbul, we didn't have to walk a lot and we didn't have to go through passport check, the connection was short. The flight to tlv was short and comfortable"
Miinukset: "I bought new suitcase and it arrived to tlv broken"

Miinukset: "Seats"

Plussat: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Miinukset: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."

Plussat: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Miinukset: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."

Plussat: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Plussat: "Food and service were excellent. And great staff!"

Miinukset: "The veg food is quiet bland"

Plussat: "Avoiding my to go Israel Delta monopoly is fading"
Miinukset: "Nothing"

Plussat: "Nothing important"
Miinukset: "Nothing extra ordinary"

Plussat: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Miinukset: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."

Plussat: "Crew"
Miinukset: "Old air planes, bad airport instantly, not attractive food."

Plussat: "The service and the meals, even in economy class."
Miinukset: "Nothing."

Plussat: "Staff on plane were friendly and respectful"
Miinukset: "Landing was rough , boarding gate is isolated from amenities"

Plussat: "Everything."

Plussat: "Service was excellent."
Miinukset: "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."

Plussat: "Good Food, Comfortable Seats & Good Entertainment Options"
Miinukset: "N/A"

Plussat: "N/A"
Miinukset: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."

Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Plussat: "What can I say, didn't much like anything"
Miinukset: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."

Plussat: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Miinukset: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Miinukset: "Nothing that I can think of at the moment"

Miinukset: "The mask mandate needs to be voluntary ADA violation"

Miinukset: "It was actually quite good, Delta is by far the airline to use compared with the other airlines."

Plussat: "Timeliness"
Miinukset: "Seating"

Miinukset: "Space on airplanes"

Miinukset: "The cabin temperature was very hot"

Plussat: "Good"

Miinukset: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Miinukset: "Food"

Miinukset: "Food is always bad."

Plussat: "New plane with good features. I was very comfortable."

Plussat: "the plane was pretty empty"
Miinukset: "The times available were terrible!"

Miinukset: "Nothing"

Miinukset: "The wrap didn't taste too well."

Miinukset: "It made no sense to board an hour and a half before takeoff."

Miinukset: "Change the movies more ofti"

Plussat: "the food was really top notch and service was great and friendly"

Miinukset: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."

Plussat: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Plussat: "Quick boarding process"
Miinukset: "Wifi stopped working halfway"

Miinukset: "Great"

Miinukset: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."

Plussat: "Everything was fine. Delta did a great job."
Miinukset: "The kid screaming in my ear for 3 hours"

Plussat: "Total Experience of Flying on this Airline ."
Miinukset: "No Comment."

Miinukset: "Cramped seating for premium Econ"

Plussat: "It’s was super smooth! Fast service and great customer service."
Miinukset: "The intercom was a little messed up."

Plussat: "It was short and fast."

Plussat: "We boarded quickly, in zones. Staff were professional and courteous."
Miinukset: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Plussat: "Loved how close the gates were"
Miinukset: "Nothing"

Plussat: "Great movie selection"

Plussat: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Miinukset: "Nothing."

Plussat: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Miinukset: "Almost everything besides the staff on the plane"

Plussat: "Kara was really nice to us."
Miinukset: "Noisy plane."

Miinukset: "The plane bathroom was old and junky"

Plussat: "Movies"
Miinukset: "Lack of legroom in economy"

Miinukset: "Food was bad."

Miinukset: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Miinukset: "Nothing"

Plussat: "None of it!! Poor selection"
Miinukset: "All of it. Again poor selection"

Plussat: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"

Miinukset: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Miinukset: "There was a kid screaming on both flights and t was not a good time"

Plussat: "Nice and attentive staff, smooth on and off."

Plussat: "Boarding was easy"
Miinukset: "Arrived 15 mins late and then taxied for another 5-10 mins."

Miinukset: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Plussat: "I always have a great experience on Delta! Thank you"

Miinukset: "Snacks if possible"

Miinukset: "horrible boarding management in SJC."

Plussat: "Bags arrived on the belt quickly"
Miinukset: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Plussat: "Very informative staff"
Miinukset: "Was late"

Miinukset: "Unable to travel due to Corona restrictions, company would not refund ticket."

Miinukset: "Excellent! Got us home on time and with great service! Thank you"

Miinukset: "Server was mean"

Plussat: "Lufthansa long haul flights has a really cool air flight status system."
Miinukset: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Miinukset: "-"

Plussat: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Miinukset: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."

Plussat: "I like the cree"
Miinukset: "Nothing"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,"
Miinukset: "Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,"

Plussat: "The crew was fantastic!"
Miinukset: "Movie selection was very limited"

Plussat: "Their airport service is outstanding. We were traveling with a mobility challenged person and they were so helpful in getting us through check in, out to our gate, and through boarding."
Miinukset: "The service and staff on the plane are top notch, and the meals and drinks were very satisfying. The entertainment center on each seat had enough choices to pass the time. I rate Lufthansa a very good choice for trips to Europe, and will use them on my future trips."

Miinukset: "Boarding was ridiculously unorganized and stressful."

Plussat: "I'll probably never fly Basic Economy again....it's worth the extra money."

Miinukset: "See first comment."

Plussat: "everything was good other than the entertainment package"
Miinukset: "not verymany movies to select"

Plussat: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"

Plussat: "Nothing!"

Plussat: "So much more comfortable to sit and sleep on such a long flight. Worth every penny!"

Plussat: "The good organization and the friendly atmosphere."
Miinukset: "The bad movies."

Miinukset: "They left my suitcase in Frankfurt with our car keys."

Plussat: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Miinukset: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"

Plussat: "The food and service is always good. In flight entertainment and nice planes!"
Miinukset: "To board- it's just a long queue - any way to shorten line so we don't have to stand for so long?"

Miinukset: "Seat was too small and really uncomfortable"

Miinukset: "My video player had substantially less options than the rest of my aisle. The food was below average."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Staff on board was cordial und Wunderbar"
Miinukset: "Handle on wife's Travel Scoot was slightly bent but it still works."

Plussat: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Miinukset: "Food wasn't as good as last year. Not bad, just not as good."

Miinukset: "Food was pretty bad"

Plussat: "my favorite airline"

Plussat: "non stop to Frankfurt very timely scheduleing was able to find reasonably priced flight to meet my travel needs."
Miinukset: "I felt the food was worse not good or tasteless. choices were as bad as previous flight in the fall. I have to bring snacks to make it bearable."

Plussat: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Miinukset: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."

Plussat: "Entertainment, flight crew was courteous and helpful, lots of snacks, water, and free wine!"
Miinukset: "One of our pieces of luggage did not make it back with us. The good thing is that the Lufthansa staff was helpful, the automated emails kept me informed, and the bag was delivered to me as soon as possible. Seems to me it was as good as it gets when a piece of luggage gets lost."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Plussat: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Miinukset: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."

Plussat: "Lufthansa rocks!"

Plussat: "Entertainment and crew was excellent"
Miinukset: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."

Plussat: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Miinukset: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."

Plussat: "The crew was awesome. Friendly, efficient and professional. I upgraded my seat for more legroom and it was simply amazing."
Miinukset: "Nothing to report :)"

Plussat: "Captain was personable and made the flight more enjoyable"
Miinukset: "Length, which could not be helped"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "The price, the service, the food."
Miinukset: "The sardine can."

Plussat: "Fast and efficient boarding. Cheerful and helpful crew. Clean cabin. Everything was 100%."
Miinukset: "Nothing. I was a happy camper from beginning to end."

Plussat: "Very friendly and accommodating crew, efficient service, okay food options and good quantity for a lengthy flight. Very happy that a vegetarian option isn't a battle anymore! The entertainment options were very nice, the time passed quickly with the many movie options."
Miinukset: "No real complaints, maybe the cabin air was a little stuffy, but it's too be expected on a flight of 11.5 hrs. Crew offered water and juice throughout the flight which helped."

Plussat: "Crew was great... food was wonderful. The lie-flat seat made my day."
Miinukset: "Nothing."

Plussat: "Comfortable and clean. Staff was kind and helpful."
Miinukset: "The food wasn't good. The pasta was soggy and the bread was hard and stale."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "You fed us a lot, which was appreciated. The food was pretty good, especially for airline food. And you were generous with the alcohol:-)"
Miinukset: "My seat mate was very difficult. I'd appreciate more movie selection, like newer US films."

Miinukset: "Didn't take it"

Plussat: "Punctual"
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Plussat: "The bread was fresh and food better than other times"
Miinukset: "Crew is always aggressive and unfriendly"

Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plussat: "crew was great, seats were comfortable"
Miinukset: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Plussat: "The crew was wonderful. We were in business class which was modest but comfortable."
Miinukset: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Crew was wonderful and welcoming!"

Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Plussat: "Left on time. No turbulence."

Miinukset: "Baggage check in was stressful"

Miinukset: "Not to be late ,and not to loose my luggege"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plussat: "The crew was very gentile."
Miinukset: "No enterteinment on the plane."

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plussat: "Everything"

Plussat: "Very quiet"
Miinukset: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Plussat: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Miinukset: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Plussat: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"

Plussat: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Miinukset: "No offer of snack with no egg in it."

Plussat: "Nothing"
Miinukset: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plussat: "The friendliness and courtesy of the staff."
Miinukset: "One piece of my luggage was left behind in Paris."

Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "The airbus 380 was great and the staff very nice"
Miinukset: "Too mych bad smells after a few hours"

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Plussat: "None"
Miinukset: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Boarding and punctuality."
Miinukset: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Plussat: "The hostesses were very kind and nice"

Miinukset: "My baggage was broken"

Plussat: "On time departure and arrival"

Plussat: "Airplane staff were good"

Plussat: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Miinukset: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Plussat: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Plussat: "Crew"
Miinukset: "No entertainment or usb plugsto charge."

Plussat: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Miinukset: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Plussat: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Miinukset: "Left a little late for no apparent reason."

Miinukset: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Miinukset: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Plussat: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Plussat: "Nothing"
Miinukset: "they change my flight from air France to Jordanian . They all sucks And I lost again one of my bags"

Plussat: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Miinukset: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"

Plussat: "The seat was very uncomfortable. I think it’s time for them to be reupholstered or something."
Miinukset: "Some food - peanuts or crackers and cheese - just something for those who didn’t know nothing would be served."

Plussat: "THIS AIRLINE IS RIDICULOUS. CANCELLED ON US AS SOON AS WE LANDED IN FRAMCE. DIDNT ENJOY IUR VACAY BECAUSE OF IT."

Miinukset: "Two flights at the same time to same locations through unlabeled gates (up some stairs and through two doors before checking boarding passes) confused about 30 people. this was not optimal. Putting the boarding pass check earlier would remove the confusion."

Plussat: "You have to put up with a lot but it’s a cheap way to get to Europe."
Miinukset: "As has happened to us before our extra leg roo. Seats (that we paid extra money for) disappeared when we checked in and we’re replaced with separate seats in the back of the plane. Boarding is long and very disorganized. It took over an hour to get our bags."

Plussat: "No wait time"
Miinukset: "More space"

Plussat: "a surprise after not taking that airline for over 54 years, very happy with plane, seating, and bought food. excellent connections to US from Iceland and little layover time."
Miinukset: "It would be nice to have a small hot meal on the longer flights."

Plussat: "Always nice to travel with this airline and I will be in the air with them again"

Miinukset: "Icelandair attitude suck and is the reason I will not even visit Iceland now."

Miinukset: "Huge lines for everything,got delayed by 1 hour....."

Miinukset: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"

Plussat: "Inexpensive ticket. Boarded and left right on time. Small, crappy plane (757=200). It was so old, there were still ashtrays in the back of the cabin!"
Miinukset: "The D gate area for check-in is a zoo, and we saw more than one couple looking for the correct gate. We were charged a bag fee of $77. IF one goes on line 36 hours before you can get if for $55. We were unaware that the bag wasn't included (our bad, of course), but when we pointed out that on Iceland Air check in there was NO place that asked for bags?? They said it was our fault for not "reading the fine print". We can only check in 24 hours in advance, so WHO would think to "manage trip"...36 hours in advance?? Especially in rural Iceland which is where we were 36 hours ahead of time. We would have gladly paid the discounted rate for the bag, but no on was willing to help us with that, so we got soaked for $77 and were told to take our concerns to Iceland air customer service."

Plussat: "Just enough room to be comfortable and the seats reclined enough so you could sleep. But I watched three good movies instead."
Miinukset: "I would have looked led a free cookie."

Plussat: "Price was good"
Miinukset: "Made me pay for checked bag"

Plussat: "It was on time."
Miinukset: "Incredibly expensive checked-in baggage fee, $108."

Miinukset: "Refreshment cam 3 hours after departure Wait lines everywhere because the plane was not ready when they opened the gate"

Miinukset: "They made check in very difficult and expensive. Wouldn't even allow us to touch bag after weighing in a couple pounds overweight. Said it was on belt so we could no longer have access."

Plussat: "Not much to like on this leg of my flight"
Miinukset: "Was over an hour late to board and depart. Missed connection in Seattle, was then given printed paperwork for new flight which would not get us through security and then had to go back to main desk, almost missing connecting flight for the 2nd time. Little to no communication as to why we were delayed. Very little help from flight crew as to what our options were since connection was missed etc."

Plussat: "The entertainment selection was good (movies) and the staff was friendly, however on the 8 hour flight, my headphone jack to watch movies did not work."
Miinukset: "The connector for my headphones did not work on the 8 hour flight, every other airline will provide, at a minimum, a complimentary snack where as on this flight you needed to pay for everything, seat assignments were changed (booked with a group of 6 and we were all sitting with each other when we booked it but when we got to the gate everyone was scattered. In fact, I heard a man say he was on his honeymoon and that they changed his wife's seat so they were unable to sit together."

Miinukset: "No free meal or alcohol. Small seats."

Plussat: "The wanderlust salad is fantastic!"

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Miinukset: "we were delayed 7 hours due to technical hour. 3 of these hours were spent on the tarmac."

Plussat: "great service, no complaints whatsoever."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "Everything good,"
Miinukset: "No English on the notice"

Plussat: "smooth check in, boarding"
Miinukset: "Some complimentary snacks would be appreciated."

Plussat: "arrived in good time"
Miinukset: "gate change at last minute, long wait for bus to aircraft."

Plussat: "Going to Copenhagen via Iceland felt like going there through the back door. I liked it. Rather go that way than through a London connection. The Iceland airport was very busy, had trouble finding the correct gate for departure to Copenhagen. I wasn't expecting to depart the plane on arrival in Iceland and be put on a bus to be taken to the airport complex. Was also put on a bus from the airport to the plane for departure to Copenhagen. I would in the future fly with Iceland air again. I was treated well by the airline personnel, and I was happy to give that country my business. Shirley"

Miinukset: "Very short layover, getting on plane was hectic."

Miinukset: "Reykjavik airport seriously under sized for peak times. No waiting areas of any size. Overcrowded restaurants, limited and overpriced stores."

Plussat: "Riding in economy, the only good thing about Icelandair is the crew, beverage selection, and an okay entertainment system."
Miinukset: "Paid wifi is slow for work use (ex: bad for VPN) but ok for personal use. There is no free meal service compared to other carriers. The seat space does feel a bit cramped, but not the worst."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Ain't like them at all"

Plussat: "NA"
Miinukset: "NA"

Plussat: "All of the employees are highly professional and very kind. IcelandAir is my new favorite company for flying!"
Miinukset: "Everything was great!"

Miinukset: "No room for our carry on, because other passengers were allowed to bring on over-sized bags and multiples. No order to boarding, just first come first served. 2 out of 3 USB ports in our row were broken."

Plussat: "In flight entertainment was good"
Miinukset: "A warm meal would be nice."

Plussat: "Friendly and professional staff; efficient boarding"
Miinukset: "No meals served even though it's a cross-Atlantic flight. I paid 10 euros for some wine and cheese. Did not like the inability to select our seats in advance."

Miinukset: "Cramped"

Plussat: "They were on time."
Miinukset: "I had booked seats early and they had changed them so that my husband and I were not sitting together."

Plussat: "For economy section seats were relatively comfortable and had decent leg room. Also kids meals were free and prices for food drinks reasonable"
Miinukset: "Boarding and transfers were a little chaotic"

Miinukset: "!"

Plussat: "- We arrived safely. - Crew was cordial, polite and professional. - Company allows delaying flight delay up to a week free of charge, to enable tourism in Iceland (we did not take advantage this time)."
Miinukset: "- Reykjavik airport boarding is a mess (as always). No waiting area with seating near gates. People are standing in hallways like cattle. - Plane was louder than usual, even though we were seated near front, 2 rows behind first class. - insufficient legroom for taller people. - company charges extra for exit row seats. - no complimentary food, except for children under 12, for a transatlantic flight. - some trash (plastic bottles) left under seats from previous flight. - human waste smell from septic tank in cabin toward end of flight."

Plussat: "cheap airfare"
Miinukset: "slowwww boarding"

Plussat: "the flight attendants were awesome"
Miinukset: "Would have loved a more reclining seat for such a long trip."

Plussat: "Window seat, clear sky, only a few bumps. Loved looking down as we crossed over Greenland."

Plussat: "The flight left on time. I appreciate that."
Miinukset: "Boarding was atrocious. There was a small boarding area and there were 5 flights boarding - 1 at 6:50 and the other 4 at 7pm. So many people standing in line in such a small space. It was very uncomfortable. staggering times would be so much more helpful for that small area. Also, on an 8 hour flight, you should provide some free food. Crew is not overly helpful or happy."

Plussat: "Love iceland air for seat comfort and entertainment options, despite late boarding we still arrived on time."
Miinukset: "There was no communication in Reykjavik to our boarding area, they boarded 20 minutes late with no communication or update on the intercom. Then they just opened boarding with no communication, very strange. IcelandAir still operates in the dark ages with seating assignments, I was unable to select seats for my flight ahead of time because tickets were purchased through another ticket vendor other than the airline itself. I also don't like how all food has to be purchased even though it is a 7+ hour flight."

Plussat: "Attentive stewardesses! Lots to buy."

Plussat: "Alcohol"