New York hotellit lähellä American Folk Art Museum

Plussat: Location

Miinukset: Not sleep friendly, can’t make it dark enough during day time

Plussat: The classic New York iconically landmark building!! Fantastic service! Danielle and the manager Teak at front desk were exceptional in their service to straighten up booking.com reservations which was done only hour before our arrival. Exceptional decor in suite room! It’s an expensive somewhat but most definitely gives you your moneys worth and makes you WOW for sure! Highly recommended!! By the way, you will not really feel “Home Alone!!” :)

Miinukset: Nothing so far..

Miinukset: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Plussat: The location is close to all attractive areas, the room was clean and comfortable.

Miinukset: The noise outside in the morning.

Plussat: Felt very comfortable. The room was lovely and quiet. Staff very helpful. Everything was as Fairmont would be expected.

Plussat: Excellent service

Miinukset: No

Plussat: Liked the accommodations and Concierge staff

Miinukset: Some of your staff gave us misinformation at times about dining options. Also we were part of the city blackout and some of your staff were very Unaccommodating while others did there best to be helpful and were very accommodating. Need to have everyone on the same page providing patrons with similar messaging and options during those challenging times. You actually had plenty of lighting and an elevator operating, that was more than others. Staff needed to not panic some did and some did not.

Plussat: The best of everything! Impeccable service and the bathroom...you just have to see it for yourself! Marble and gold with a huge soaking tub. Love this place!

Miinukset: Be ready to spend some money.

Miinukset: Some of the front desk staff seemed shell-shocked. There is no real lobby to this historic hotel which is odd.

Plussat: Nothing it’s the plaza

Plussat: The location. The station is below the hotel.

Miinukset: A house keeper was bad. No smile. She changed sheets and towels. But didn’t change glasses and other stuff. Sofa we’re making bed to other space but they weren’t moved back to the place where they should be. The my tip $5 wasn’t good enough for her. I don’t know how much is good because I’m from the country where we don’t have such a custom. A bell man wasn’t happy. The same reason. He showed unhappiness from body gesture and nearly did click his tongue! Other stuff,especially concierges are excellent!

Plussat: The bathroom was very nice and the bed was very comfy. Breakfast in the room was excellent.

Miinukset: There doesn’t seem to be a lounge to sit in, just the bars.

Plussat: shower was great staff friendly and helpful

Miinukset: room very small unlucky to be here during black out so hard to get real feel of hotel. although not their fault should have offered something for inconvenience.

Plussat: Beautiful decor and very friendly staff

Miinukset: 30 US for a glass of wine- that was a bit of a shock...

Miinukset: they didn't have a clock in the room

Plussat: I Loved the staff. A shout out to Spencer and Michael. The staff were attentive, polite and dressed well. The atmosphere was chill and relaxed. You coudn't find a better location. It was close to the subway and the staff bent over backwards to carry your luggage and ensure that you were happy.

Miinukset: Elevators were a little slow.

Miinukset: 1- they weren’t explain their facilities very well during the check in !! 2 - they were stingy when I requested some objects to my room 3 - they took 59$ when I checked out for nothing and without any explanation !!!!

Plussat: The staff was very friendly, the location was very convenient and there was a Hotel car Tesla car available to drop us off anywhere close by which was great!

Miinukset: Door to door between rooms was abit too close could hear opening and closing of doors next door every time someone is going in or out!

Plussat: Loved the vibe!!!

Plussat: Concept is great.

Plussat: Great breakfast, very comfortable and the Great Room with bar was wonderful.

Miinukset: Not enough space to store the clothings in the room

Plussat: Location was perfect for getting around the city. Close to train station, Central Park and great dining.

Miinukset: Nothing could have been better.

Plussat: Hotel was extremely user friendly! Wish I had more time to explore more of the hotel!

Miinukset: Surprisingly small entrance+reception area.

Plussat: The size of the room was excellent. The bathrooms were well appointed with both shower and tub. The staff was excellent with lots of great pointers. We ordered a small fridge for our room and a coffee maker. We enjoyed the bar/restaurant and entertained family members one night.

Miinukset: We had a 10 plus experience.

Plussat: Great breakfast Clean room and comfortable bed

Miinukset: Should give complimentary bottle water in room daily

Plussat: We got a suite with view to Central Park which was fantastic, there were 3 windows and 2 of them were directly towards the Central Park in all its extension. I liked the room, very big for NY and very comfortable. The staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet and beautiful.

Miinukset: The bathtube was a bit old and brown water came out from at the first use... my expectation was very high so I was a bit shocked as my partner is English and love bathtubes, and she was a bit surprised too -but the rest was so nice that she didn't bothered, just let the water run and filled it again. The breakfast was not very good considering the price. Very standard; better if you chose somewhere else for the breakfast.

Plussat: Location and Staff are excellent

Miinukset: It was dirty, old and for sure not worth a 5 star hitek should be 4 or less

Plussat: The checking in process was really amazing with Yammi. The location is great and the staff were good

Miinukset: A swimming pool and an in-house full spa

Plussat: Location was beautiful

Miinukset: There was a “destination” charge that I did not understand

Plussat: Very professional staff and clean facility. Location was great!

Miinukset: Nothing it was great!

Miinukset: Twice written off the cost of living, not even tried to comment on the reasons. refund had to do through the bank

Plussat: Clean comfortable

Miinukset: At your service staff were very rude and never do the requests

Plussat: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.

Miinukset: Our car got a dent from the parking garage

Plussat: Nothing to like only location is great

Miinukset: Arrived 13.00 to hotel and acces to room at 18.00 with many fights with reception , very rude staffs and trainees

Plussat: The location is near the Central Park, but this is the only good part I feel during my stay.

Miinukset: The service... is much lower than its ranked. I reserved an Executive Suites one month before I arrived, and clearly indicate 3 person in total. However, when I arrived at 6:00pm that day, The guy in reception ask for my ID and credit card directly with no patient, when I give them to him, he then immediately disappeared for serval minutes (with my ID and credit card!), when I asked him where have you been, he replied: make a copy of my ID and that's the rule. He did it without my permits! And both my ID and credit card information have been already delivered to Manhattan Club prior to my arrival, because the room payment was made one month ago. When I ask him showing me such rule in written, he can NOT answer. Be careful your personal information if staying in this Hotel! And the 2nd thing make me unhappy is that the facility in room is NOT for 3 person but for 2 only, there is NO bed for 3rd one until I asked at night, towels are for 2 only during my family's 3 days staying in this hotel. I reserved and prepaid 100% for 3 person Room one month ago! And the 3rd thing make me unhappy is that $300 check-in deposits still not yet refund to me as of today without any explanation and they even didn't give me Hotel invoice when I checked out. My family stayed in 3 Hotels during this summer vacation, this is the worst! The other 2 Hotels, they didn't disappeared with my ID and credit card at reception; They've get the room ready for 3 person when I arrived; They've already refund the check-in deposit as of today and gave me Hotel invoice when I check out. The Manhattan Club did NOT, it is the worst hotel I stayed during this summer vacation.

Plussat: Very clean. Nice staff.

Miinukset: Room was dated. Elevators were super slow.

Plussat: Good room, great location!

Miinukset: The airco is very noisy. Carpet on the floor is a bit dirty.

Plussat: Location location location

Miinukset: Our windows were covered by scaffolding outside . There was no room service .

Plussat: My favorite aspect of this hotel was the location. Just south of Central Park and north of Times Square, you were always nearby! A metro station was only a couple blocks away as well. Also, the hotel employee was an awesome front desk receptionist!

Miinukset: The only thing I didn't like about this hotel was that the rooms were outdated. That's definitely not a deal breaker but could be something you might consider depending on the other surrounding hotels and affordability.

Plussat: Fabulous location, kind and helpful staff. Rooms were spacious and clean, and breakfast was delicious. The staff obviously truly cares and takes pride in doing a good job; it doesn’t seem just the surface well-manneredness you get in other places.

Miinukset: Everything was just great.

Plussat: Very good location

Miinukset: Room smelled very musty

Plussat: The location and the suites were amazing! It was an incredible value!

Miinukset: Better technology perhaps. Better views.

Plussat: location in Manhattan & friendly staff spacious bathroom

Miinukset: grab & go breakfast. we had to go upstairs, grab MAX 3 pieces + 1 drink (per person), they wrapped it in paper napkins and then we had to eat our breakfast in our room. not allowed to have more nor to have our breakfast in the breakfast room not even when no one else there. Worst breakfast (and for sure the system) I ever had in a hotel of this price level

Miinukset: the front desk. - Will not allow any guest to check in before precisely 4PM even though rooms were ready.

Plussat: Took my daughter and 2 grandchildren to NYC for their 1st time. Our accommodations were wonderful (1-bedroom suite) with plenty of room , great location, walk to Central Park, Rockefeller Center, and even Times Square! Found some great restaurants nearby, and very safe area! Would definitely go back and hopefully with my husband on my nest visit!!

Plussat: Just 3 blocks away from the central park, very convenient to take a run in the park. It’s also located at the broadway area, nice to see a show! And the room is enough for 3 people family.

Miinukset: The lifts were too slow, and the breakfast could be better if there were more choices up on the 26th floor.

Plussat: Very attentive staff, comfortable room, very clean good bed, good location.

Plussat: The location and the bar

Miinukset: There is nothing going on at the "Rooftop" patio.

Plussat: The ambience and location was excellent !

Miinukset: AC was very noisy.

Miinukset: It was freezing in room and washroom. I turned up heat and still the cold air from the window and washroom were cold Something wrong with that room . I never had that problem before.

Miinukset: Charged me well over the price booking.com promised me

Plussat: Room was so clean and comfortable, Staff were fantastic to deal with and the location is superb, so close to the subway.

Plussat: Great location. Lovely neighborhood, lots of wonderful restaurants and bakeries. Close to subway...easy to get to theater but out of the fray.

Plussat: Great Location.

Miinukset: Windows should be more secure for Toddlers.

Miinukset: The sink did not drain properly

Plussat: Hyvät sängyt, joissa sai mainiot unet kiireisen shoppailu- ja nähtävyyspäivän päätteeksi.

Miinukset: Päivittäin vuoteet sijattiin ja roskat vietiin pois huoneista, mutta lattiaa ei pyyhitty.

Plussat: The staff and the beds

Miinukset: The associated restaurant next door is rubbish

Plussat: The staff was very friendly and the location was perfect for us. They were decorating for Christmas when we were checking out, and it looked beautiful. Loved the Starbucks coffee bar in the lobby.

Plussat: Valet parking, the friendliness of the staff, having Star Bucks coffee in the lobby - the lounge area in the lobby where 11 of us had take-in dinner - good place for the 3 children to have space to relax.

Miinukset: The children thought the glass doors to the bathrooms were funny - they could see the shadows of the person in the bathroom!

Plussat: comfortable, cosy rooms and friendly staff. Nice neighbourhood with a laid-back feel.

Miinukset: The only problem was that the wifi is slow, unreliable and expensive.

Plussat: The bathroom/shower and large flat screen TV. Internet facilities ample and very useful.

Miinukset: Hotel reception area not particularly well lit. Milk not readily available to make a drink in the room despite what appeared to be a top of the range coffee machine.

Plussat: The location is convenient and access to shops and restaurants in the proximity makes it an easy stay. The staff is friendly and assists in a professional manner when approached.

Miinukset: The rooms are OK, but seem to be a little overloaded for a 2 bed configuration, which makes moving around difficult. The bathroom is OK, yet looks a bit sterile with a stainless steel sink. Good for a short stay, a bit uncomfortable for a longer stay.

Plussat: Hotelli hyvällä paikalla ja rauhallisella alueella. Henkillökunta kohteliasta ja mukavaa.

Miinukset: Huone oli kohtuullisen pieni. Huone oli yhdistettävissä toiseen huoneeseen ja tästä johtuen äänet naapurihuoneesta kuuluivat ärsyttävän hyvin. (tämä vain osassa huoneita)

Plussat: Sijainti sekä kattoterassi.

Miinukset: Huone ei todellekaan vaikuttanut miltään superior huoneelta,oli sen verran pieni,lisäksi huone erittäin pimeä eikä mitään mainoksessa mainittuja lehtiä tullut huoneeseen.

Plussat: Location is great on upper west side. close to subway. Rooms very attractive and modern.

Miinukset: I reserved a limo to Newark Airport when leaving. The Bell Captain arranged the ride. Fare was quaoted at $78 although the far was $62 on arrival. I agreed to pay. On arrival at the airport the driver could not accept credit. I don't think he was from a legitimate company. I refused - he took off - very stage. When arranging through hotels, this should not happen!

Plussat: Excellent - will definitely stay there again in the future.

Plussat: The location and the rooms was great, and the staff were all so friendly and helpful.

Miinukset: No

Plussat: Very Clean and very comfortable bed, nice room, good bathroom.

Miinukset: It could do with some kind of bar/restaurant

Plussat: Comfort of bed and good linen

Miinukset: Price,price,price coupled with lack of facilities and currently noise problems because of building work next door which appears to be there for some time in the future