New York hotellit East Village

Plussat: The outdoor spaces for dining are the best I've been to in NYC. You really feel like you're in Europe sitting at their sidewalk cafe and Narcissa for dinner on a nice night is heavenly.

Miinukset: I had to leave.

Plussat: Loved the decor & bathroom location great

Miinukset: Pauls have been given some information regarding dining & other facilities

Plussat: staff and location

Miinukset: that I need to pay for fast internet connection! that approach is so outdated. the coffee bar is as well without proper food, pastries in the morning way to expensive....

Plussat: Clean modern rooms

Plussat: The staff was amazing and very helpful. The food in the cafe was delicious..and the bed..omg.. really was like a cloud.

Plussat: Great location. Nice clean rooms with good views. The hotel bar was nice.

Plussat: WE didnt have the breakfast. It would have made our stay nicer

Plussat: Location! Location! Location! Hotel is bees knees also!!!

Miinukset: Heck no!

Plussat: Great location, found a good price and well worth the stay.

Miinukset: Rooms a bit cramped but they were fine for short stay

Plussat: Friendly , approachable and knowledgeable staff that go above and beyond to make your stay comfortable and care free. Rooms are small but comfortable and modern, bathrooms are lovely and location is perfect (short walks to village & soho, and short trips uptown!) was so impressed by their customer service and kindness, will definitely be back soon!!

Plussat: Comfortable bed. Great location.

Miinukset: No clock. No plugs for charging phones near both sides of bed. No real lobby, but very loud music at front desk area. Couldn’t figure out desk lamp. Room very small. Bad view.

Plussat: Lempihotellini New Yorkissa. Ystävällinen henkilökunta, huippusijainti ja ihanat huoneet!

Miinukset: Hotellissa ei ole HBO:ta.

Plussat: The staff in the Bean cafe which provides the included breakfast were really nice.

Miinukset: The noise from the street was almost impossible to deal with. Room 6 overlooks 1st Ave and the window glazing is so woeful that it's like actually staying on the street. The noise from an enormous skip being dragged across the bitumen of the street at 5am by a truck right under my window will not soon fade, I thought a bomb had gone off. The sound of drunk teenagers and screaming people ... yes it's NYC but the windows were simply shocking and allowed all noise to enter even when wearing good earplugs. Internally, the noise of the cleaners and the slamming doors on hinges makes it impossible to rest during the day if you've come off a long flight or are sleeping in on holiday. The staff were unpleasant and charged my credit card in a way that was not agreed and resulted in overdrawn bank fees which they promised to refund and haven't. They also hid my luggage thinking I would depart without paying, which is an insult as they had my card on file and I am a grown woman who had promised to return from the museum I was at to pay in person before my flight. Nevertheless, the woman charged my card in multiple separate charges in my absence and has caused multiple bank fees and a general feeling of being treated like a criminal after staying 11 nights. She was sullen and sits right at the entrance to the hotel so you have to walk right past her to come or go. The shower is tiny and the curtain doesn't fully close meaning water goes everywhere.

Plussat: The location

Miinukset: The room size was very small. Enough for two people though.

Plussat: Outstanding spot for visiting from East Village vantage. Close to parks, bars/eating, subway (Union Sq). Great to have microwave, refrigerator and kitchenette in room including a dishwasher. all for a great price.

Miinukset: Street level noise did not bother me but it might for some ( room comes with earplug :-) ). Soap dish broken in shower and 1 bug seen in room.

Plussat: location

Miinukset: If you are a single female traveling, do not stay here. There is ZERO concern for safety or security.

Plussat: The Bean Downstairs provides breakfast for staff. The coffee and food is not that great and one of the staff were very rude each day of the 7 days we stayed there. They are not prop doing a good service for the hotel.

Miinukset: Location, staff and ambience.

Plussat: Rooms were aesthetically very cool. I liked having a kitchenette, with pots and pans and such included. Bed was comfortable. Location was great.

Miinukset: Room smelled a little off in a wet way, but I am not sure what the smell was, exactly. I was confused about how check-out works, but that might have just been my fault. Wish there had been luggage storage available.

Plussat: staff was helpful with early check-in

Miinukset: shower pressure

Plussat: The location was convenient and the hotel staff was amazing!

Miinukset: The level of cleanliness was below my expectations. There were some dirty tissues on the floor and the shower didn't have a shelf for soap or shampoo.

Plussat: Location was great. There's a ton of great bars and restaurants. There's a park one block over and a nearby subway station.

Miinukset: Check in at 3 is pretty late.

Plussat: The hotel was disgusting, I had bugs in our room. It was dirty, extremely noisy and the hotel staff that checked us in were extremely rude. I sent an email to the hotel and they did not even respond back to me which I find completely unprofessional.

Miinukset: The staff was rude, the hotel room was not clean and had bugs. I sent pictures to the hotel email and they have yet to respond to me. The room was extremely noisy. The whole experience was awful and I would never stay there again.

Plussat: Convenient and hip. Good location and helpful service/staff.

Miinukset: Bathroom shower wasn't the cleanest and didn't have any shelves or place to put soap..... also hair dryer didn't work.

Plussat: Location and convenient access to key areas