New York hotellit lähellä Rubin Museum of Art

Plussat: The rooftop was amazing !

Miinukset: Was confused about the hotel facilities and how to gain access to the terrace - more info at checkin would be good

Plussat: Stayed for conference and anniversary. Asked 3 days ahead to have flowers delivered to room. Never happened. Asked day of and they would have concierge reach out to me. Never happened. Restaurant. Was outstanding. Top floor was a bunch of nobodies acting quite pretentious.

Plussat: Bed was comfortable. Room was small but adequate. Nice views

Miinukset: Night stands are sloped. Meaning drinks don't stay put. Tiny bathroom. Almost claustrophobic. Stingy with soap and lotion- replace if shen you clean and don't make me call for some. Also don't close roof for renovations without telling people in advance.

Plussat: Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.

Plussat: Large room was clean and recent renovation Couple blocks from 34th st subway

Miinukset: Tiny bath but was clean and modern

Plussat: Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC.

Miinukset: Parking is a hassle and valet is 55$ a night.

Plussat: Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding

Plussat: Location

Miinukset: Staff was unable to inform us (when we checked-in) of movie being filmed on the hotel's street, and surrounding street. Numerous street closures. Was not informed by staff ahead of a additional $20 a night fee from the hotel.

Plussat: Most everything.

Miinukset: My only facilities detraction was the shower water temperature bounced around. The location is not in the middle of anything, but it is close to a lot.

Plussat: Very comfortable, great location, friendly and helpful staff.

Miinukset: Those iHome alarm clocks are pretty unreliable. Nothing against The Roger, but I do like to play music in my room and they rarely seem to work.

Plussat: Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway

Miinukset: Ultra small bathroom sink and counter, A/C didn't cool the room below 72 even with the thermostat turned down to 60. Bed also on a platform, and corner of the base jutted out far enough that I whacked my shins on it to the point of heavy bruises - totally my fault but just beware!!

Plussat: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.

Miinukset: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.

Miinukset: No robe in room, small TV. No room service menu apparent. Front desk never answers phone - NEVER. VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.

Plussat: Location, rooms are comfy , free internet

Miinukset: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.

Miinukset: Items of our luggage were stolen

Plussat: Nothing I liked.

Miinukset: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

Plussat: Excelente ubicacion

Plussat: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.

Miinukset: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.

Plussat: Clean rooms,

Miinukset: Small rooms

Plussat: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.

Miinukset: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.

Plussat: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .

Miinukset: We had to leave. We have recommended it to others and will be back.

Plussat: Nice hotel

Miinukset: Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Plussat: Nice interior

Miinukset: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.

Plussat: Friendly, helpful staff.

Miinukset: Bad view out of room 733.

Plussat: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).

Plussat: minibar was loaded with choices

Miinukset: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!

Plussat: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.

Miinukset: Better gym room.

Plussat: The location is great. The bathrooms are nice. Internet worked well.

Miinukset: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.

Plussat: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.

Miinukset: Old shower and bathroom

Plussat: Service

Plussat: Very convenient location. Excellent service. Clean and cozy room.

Plussat: Staff was amazingly attentive.

Miinukset: No ice on floor

Plussat: friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings

Plussat: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.

Miinukset: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."