New York hotellit Lower East Side

Plussat: Multiple bars and meeting rooms. Excellent wait staff. Inventive menu, fair pricing.

Plussat: Loved the location, style, and ambiance. Highly recommend this hotel.

Miinukset: Initially when I checked in, the front desk girl wasn’t very nice. Thereafter, everyone else was nice.

Plussat: Loved the vibe, position and great double room for family of 4. Perfect setup. Cool bar downstairs, would be great for a friends get together also. Would definitely stay again.

Miinukset: Loved everything about it

Plussat: I've never written an online review before - this hotel exceeded alll expectations based on what I saw and read on their website. It's a beautiful site, right in the middle of everything on the lower east side, and the staff are truly outstanding.

Miinukset: Nope.

Plussat: The location is great.

Miinukset: The room is too small. There is no stretchable shower head, and that makes the shower not so easy for ladies.

Plussat: Amazing hotel on a fantastic street. The staff was friendly and helpful. The decor was perfect.

Plussat: Great location LES, good value for money.

Miinukset: Room was very very small

Plussat: Position - bar area

Miinukset: Poor lighting in rooms for reading

Plussat: Ystävällinen henkilökunta, ihana huone pienellä parvekkeella, upea kylpyhuone kylpytakkeineen, viihtyisät aulabaari- ja terassitilat, kaupunkinäkymä kuntosalilta ja kiva aurinkoterassi

Plussat: Quiet room, nice mattress, great bedding, excellent staff and a perfect location for exploring the city. What more could you ask for?

Plussat: The location is definitely great. It has almost everything you need for daily life (supermarkets, pharmacy, etc) within half a mile.

Miinukset: The room is tiny. Doesn't have ice bucket. Minibar is also tiny and only has liquor. No complimentary bottled water provided. Soundproof sucks. I might have an over expectation for the food as well. The staff is super nice though.

Plussat: Beautiful hotel, friendly staff. The terrace on floor 7 is beautiful. Rooftop is stunning. Will be back!

Miinukset: Rooms were smaller than expected.

Plussat: Huoneemme (booking.com.ssa king suite) oli todella tilava kolmelle hengelle, puhdas ja viihtyisä. Säilytystilaa oli hyvin, ja taso/ hylly jolle mahtui useampikin matkalaukku. Tosi hyvät sängyt, myös varavuode vastasi tasoltaan varsinaisia sänkyjä. Säädettävä huonekohtainen ilmastointi/lämmitys. Keittonurkkaus oli toimiva ja hyvinvarustettu. Astianpesukone oli kylläkin rikki, josta saimme kompensaationa 10 dollarin alennuksen per päivä. Kylppärissä kylpytuotteita, kasvopaperia ja jopa meikinpoistoliinoja hotellin puolesta. Hinta-laatusuhde varmasti kohdillaan tässä superkalliissa kaupungissa.

Miinukset: Sijainti. Lower East Side on hieman syrjässä tärkeimmistä nähtävyyksistä ja ostospaikoista ja taustaltaan vanhaa työläiskaupunginosaa, eli et todellakaan ole missään luksuslähiössä. Toisaalta hotellin välittömässä läheisyydessä oli useita kelvollisia ruokapaikkoja ja lähes suoraan kadun toisella puolella hyvä ja edullinen deli. Huoneemme oli kadun puolella toisessa kerroksessa. Katumelu useimmiten hiljeni yöksi, mutta varhain aamulla tai aamuyön puolella jäteautot pitivät parina yönä meteliä. Aamupala yksipuolinen, "vegaaninen", ei juustoja, ei leikkeleitä eikä mitään lämmintä. Kylppärissä suihku oli kiinteästi katossa, suihkussa käyminen oli hankalaa jos ei halunnut kastella hiuksia. Bideesuihkua tai bideeallasta ei ollut - hieman hankalaa eurooppalaiselle. Seinäänasennettu hiustenkuivaaja oli rikki samoin irtonainen kuivaaja, ja saimme tilalle toimivan vasta erillisen pyynnön jälkeen. Tuli vaikutelma että huone oli vain siivottu meitä varten mutta jätetty varmistamatta laitteiden toiminta.

Plussat: Sijainti mahtava, hyvien palveluiden ja yhteyksien päässä. Omat toiveeni toteutettiin pyynnöstä nopeasti ja viestintä toimi.

Plussat: It was very comfortable. Breakfast was good. Rooms were comfortable and well equipped The yoga did seem popular. However we never tried it. The property was very relaxing throughout

Miinukset: If your going sight seeing in the New York City. It’s just too far out. From most main attractions Upon breakfast. Pending if your time coincided with a class. We heard chanting which amused my daughter.

Plussat: the apartment was spacious plenty of linens and toiletries only down side no disposable cutlery at breakfast wanted to take breakfast to go but couldnt.

Plussat: Kitchen. Patio. Nice front desk staff.

Miinukset: The linen situation is awkward. After 5 days I requested clean sheets. They wouldn't let me change the bed myself. When the cleaner changed the bed, she also rearranged my stuff (my toothbrush, my shoes, the kettle, my luggage, etc.). I suppose my things were in the wrong place, but I did not want the cleaner to put them into the correct place. I just wanted clean sheets! Don't touch my stuff! Let me change my own bed. (Later when I tried to exchange a dirty towel for a clean one, the cleaner wouldn't do it because the towel wasn't authorized. I tried to phone the front desk for towel authorization, but no one picked up the phone. Authorization effectively denied.) Strange and awkward system.

Plussat: It’s a piece of zen in the middle of the hustle and bustle of Manhattan- amazing deal and huge room! Wonderful communications with the staff as well. Already looking into booking again for next NY trip this year.

Plussat: The staff was friendly, accommodating my late arrival, helped me to my room(quiet and surprisingly peaceful for East Village NYC). The manager also offered recommendations for a healthy meal locally. The early complimentary yoga class was a bonus with expert teacher. The neighborhood is eclectic with lots of restaurants and venues within blocks in a safe and unique gem neighborhood away from the hustle and bustle of the touristy areas. Definitely coming back on my stays in NYC. Breakfast included huge fresh blueberries and raspberries and eco-friendly with no styrofoam or wasted plastic utensils. Thank you sanctuary for conscientious, economical, comfortable, healthy home-away-from-home feel.

Miinukset: I do not drink caffeine and surprisingly I could not find decaf coffee in the neighborhood. A deli offered me Sanka. The hotel had plenty of teas, many decaf but I love my coffee. I'll have to search around.

Plussat: Everything about this place. Very “yogi” friendly. So welcoming. Gorgeous design. Cozy room. Fantastic amenities.

Miinukset: Nothing!

Plussat: The photos online are not of anything I saw other than the restaurant. They had a great photographer who made the place look so much better than it is. Yes the beds are Tempur-Pedic but they are rock hard. The vinyl flooring is curling up. The furniture is worn and I wouldn’t sit on the sofa. There was an issue of a fancy yellow diamond missing from my ring after it was sent down to the laundry. The night management was unhelpful and refused to call the police which was requested three times. They refused to let us go the the laundry and look for the missing stone. Hotel management took my call once and stated their insurance company would contact my insurance company. He refused to talk to me numerous times after my initial conversation.

Miinukset: The photos are of the top floor with great views. If you do not book these rooms specifically and pay high rates you get to look into depressing other buildings. I paid more for a view and the view was of large rooftops which were noisy. The showers have clear glass on the upper half so you are exposed while showering. The place is depressing.

Plussat: Views are amazing. Deep soak tub is a wonderful addition, along with the candles provided. Staff were very friendly.

Miinukset: The room smelled like it had been smoked in. It should have gotten a deeper cleaning of the curtains to remove the smell, which transferred to all of my luggage. Earlier check-in times in line with other nyc hotels would have been better.

Plussat: the bathroom was high quality.

Miinukset: The hot water didn't work very well. It was either way too hot or way too cold. The engineer tried to fix but told us that he couldn't fix it.

Plussat: View from the room was excellent! Room was always clean, really enjoyed a shower room.

Miinukset: No coffee machine in the room, would be nice to have a coffee in the morning. I think the room was a bit pricey, I understand that all rooms with panoramic view are not cheap, but still. Also we paid with a card in their restaurant but got charged via room anyway without any notice. Restaurant was good but expensive.

Plussat: The rooms, the staff and the location can't be beat

Miinukset: Nothing

Plussat: Great location, reasonable price.

Miinukset: Everything is starting to look a bit tired and needs sprucing up. The lights in the rooms are extremely low and can barely be brightened. The entire room had ceramic tiles which made for a freezing cold floor in the evenings. Heating was extremely loud and heated the room 10 degrees above the thermostat setting.

Plussat: Sijainti oli todella hyvä. Lyhyt kävelymatka Little Italyyn ja Chinatowniin, metroasema kulman takana. Vaikka katu oli vilkas päivällä, öisin oli rauhallista. Paikan ovimiehet olivat ystävällisiä, avuliaita ja kohteliaita. Huone ja kylpyhuone olivat tilavia. Kylpytakit olivat ihanan pehmeät.

Miinukset: Huoneessa ei ollut kuvauksen mukaista kokolattiamattoa vaan lattia oli kiveltä tuntuvaa materiaalia ja se oli jääkylmä. Tossut olisivat olleet tarpeen, mutta niitä ei huoneessa ollut. Mainonnassa voisi käyttää kuvia myös alempien kerroksien huoneista, jotta asiakas saisi totuudenmukaisen kuvan. Hotellia mainostetaan loistohotellina, mutta vastasi mielestäni S-ryhmän perustason hotellia Suomessa, esim. vastaanottopalvelut pelaavat täällä paremmin.

Plussat: Location to Soho lower east side

Miinukset: No coffee maker in room or complimentary coffee offered in the lobby in the mornings.

Plussat: Interesting location

Plussat: smell in lobby and location

Miinukset: just that the door knob to the bathoom was broken

Plussat: Staff person in cafe Medi was the best! She treated us like family!

Miinukset: Narrow corridors, but that can't be helped.

Plussat: Basic king room was $395 which would have been out of our price range. We payed $243 through on of the online sites (Hipmunk, kayak, booking.com, etc.). Stylish and comfy. Roomy for NYC.

Miinukset: We were unable to get a 2nd night at a reduced rate (it was a Saturday) so we moved to another hotel in the financial district that was even better - though not in as exciting a neighborhood.

Plussat: Overall, it was a good experience. The staff was very friendly and the hotel was clean. The location was great!

Miinukset: When we arrived, we were given a room with 1 bed, even though we had reserved 2 beds. They had overbooked the 2-bed rooms for that night and we had to squeeze a wheeled bed into a tiny room. The next day they did move us to a 2-bed room.

Plussat: Staff very kind and great position close to the underground

Miinukset: The room was small and the heating was a bit noisy during the night

Miinukset: I booked a double bed room and when I arrived they said because I booked through a third party site It was only if available, I find this unacceptable. We then had to spend an hour trying to find a hotel in NY that would have a double during Christmas, obviously impossible. The front desk person finally said he might be able to give us one the following night so we had to spend the first night 3 people in a king size bed. Not ideal and makes me not want to use booking.com as a "third party" and have this happen again.

Plussat: The staff were really friendly, great location, nice room

Miinukset: Expensive rates

Plussat: Super clean -excellent staff- comfortable- close to the subway

Miinukset: Nothing

Plussat: Staff were all friendly. Very clean. Excellent location, very near all transport & easy to walk everywhere.

Miinukset: Would’ve liked a fridge & kettle in the room. These were available downstairs in the lobby.

Plussat: The hotel was clean and affordable relative to everything else in Manhattan. The rooms are air conditioned and contain a private bathroom.

Miinukset: At night the area felt a little unsafe, especially at the corner of Clinton and Delancey. The cafeteria is currently closed for remodeling and the continental breakfast is available at $13 per person.

Plussat: It was well located for our needs.

Miinukset: The Retro Bar and Grill was closed for renovations. The continental breakfast offered in a conference room was sparse. I opted for a voucher at a diner four blocks away.

Plussat: The location

Miinukset: There was no hot water in the hotel during my stay, which was extended to a second night. I wasn’t able to take a shower.

Plussat: Nice hotel even better staff.

Miinukset: Not that many restaurants to my liking in immediate walking distance.

Plussat: The lady at check in. The service man who came to fix the TV was wonderful - friendly and helpful.

Miinukset: TV did not work. Reported it to the desk in the morning and he never did anything about it. Had to ask again upon return in the evening. Expensive for such a tiny room - the size of a cupboard. Perhaps that's New York

Plussat: Hotel meets all basic needs, clean and staff is accommodating

Miinukset: It is situated in a very busy street so a lot of noise (sirens ppl yelling) which was bad even by NYC standards

Miinukset: Overnight parking was $85!! I self parked at same garage for $60!

Plussat: Great location and cool Disign but everything else average....

Miinukset: If you are traveling with a partner or maybe business then this might appeal to you but if you are traveling with children then don’t brother.... from seeing people vomit outside the hotel to noise and not much customer service this is not the hotel for family’s .....:

Plussat: Loved the room. Liked the location. Loved the shower and bathroom. Liked the minibar. Loved the bonsai tree. Liked the size. Loved the furniture. Bed was the most comfortable.

Miinukset: Didn't like that they didn't have a room for me the next day so I had to leave and stay at a different hotel.

Plussat: For the price, I wasn't expecting to hear house music bumping thru my ceiling till 4am Thursday-Saturday and until 12am on Sunday, but other than that it was ok.

Miinukset: The all night house music coming from my ceiling.!

Plussat: Friendly staff. Clean rooms. Comfortable beds.

Miinukset: Overpriced items in mini bar. Bathtub would have been nice for kids.

Plussat: The suite made for a perfect size room by NYC standards. Great view with windows that open, beautiful linens, and an amazing shower. There is a club in the hotel but the staff courteously put us in a corner room where the noise was not at all an issue.

Miinukset: I felt the bed was too hard. The hotel has a restaurant where you can pick up food, I would prefer if it were room service.

Plussat: Squishy-clean room was my favourite, awesome view and stylish interior a great addition.

Miinukset: Useless daily $10 minibar usage. Minibar fridge was warm (off) the whole time, all items tiny but overpriced eg. $9 for a pop or a bite-sized snack. Guests in neighbouring rooms very much audible well after midnight despite the requirement to sign you will refrain from loud activities. No HBO or good movie channels.

Miinukset: Room was too small and it was noisy with a packed bar every night.

Plussat: The view from our window was beautiful. The access to NYC from the hotel was fantastic.

Plussat: The junior suite is a fantastic value!

Plussat: Location is great for those not looking for the Midtown tourist experience.

Miinukset: The water pressure in the showers weren’t the best, and took forever to get hot water to the higher floor room.

Plussat: The hotel has a modern, slightly industrial feel with cement ceilings and exposed beams, which I liked. The bathroom is similar to recently updated Hyatts but the living/sleeping space is much more trendy. I liked the floor to ceiling windows and the light fixtures. Our king suite has a great little sitting area, too. The most important thing was that the location cannot be beat. We didn't take a taxi once! There are lots of great bars, restaurants and clubs in the area but the subway stop nearby makes everything easy.

Miinukset: The walls don't seem very well insulated. We were woken up at 3:30am by our rowdy neighbors opening and shutting their door and talking.