New York hotellit Lower East Side

Plussat: Rooms are clean but very small. A lot of noise coming from outside and inside of the hotel.

Miinukset: Rooms ate too small and too noisy. Noise comes from outside of the hotel - lots of bars in the neighborhood. Noise comes from inside of the hotel - you can here people yelling in bed in the next door room, lots of people partying late at night. The staff is very young and don’t know how to handle the issues that I mentioned above. No senior management present at the hotel to respond for serious questions inquiries.

Plussat: Room met my needs perfectly. Bed was very comfortable. Had more of an apartment vibe. Very quiet. The 10th floor deck is magnificent.

Miinukset: No coffee in room - but plenty steps away in the fantastic neighborhood.

Plussat: Lower east side is brilliant and less touristy. Hotel was modern, clean and the beds are so comfortable I didn’t want to get up!

Miinukset: Lighting in the room was quite low, a bit hard to see to pack. But very minor complaint!

Plussat: Staff was incredibly helpful. They delivered my 6 shipments to my room before I even got there and upgraded my room. They helped me get them down and into a car for an event. The facilities were extremely well kept and my room was so comfortable! Highly recommend

Miinukset: Nothing

Plussat: Sago Hotel offers great boutique style accommodation. Room was beautiful and minimalist and very clean. Staff were laid back and helpful but not pushy. Will stay again when I am next in NYC

Miinukset: Rooms are small so it was difficult to open and store a suitcase, especially with more than one person

Plussat: Staff were very nice. Property very clean and room although on 4th floor was quiet.

Miinukset: Room didn’t have enough light and when window shade was open I felt very exposed to outside world.

Plussat: Food at nativo Good facilities Air conditioning in room Limonades de coco

Miinukset: Apart from nativo the food was poor Food was not much better thang canteen quality Lots of flies in the fresh food section Nativo was shut on the last day Not allowed to be in the water during sunset Room cleaned late Standard room upgrade policy only available for smaller rooms meaning we could have paid less and got the same junior suite room.

Plussat: Everything! Will book with them again.

Miinukset: Lack of TV channels/programs.

Plussat: Cool place, room was modern and large, very attractive, helpful staff

Miinukset: Restaurant was closed half my stay, gym alliance was dumpy, no in room drinks or snacks, room had a kitchen so some cream and decent coffee selection would have been nice

Plussat: loveeee the location so much. its only take 7-10min by walk to SOHO. and subway station very close (takes 5-7min i think) and there so many coolest places to eat :-) the hotel so stylist one more, love the rooftop so much.. they have beautiful view, we could smoking without worried, great weather) we got upgrade room, the staff is so very bery nice (so informative, helpfull)

Miinukset: i dont have

Plussat: Clean, friendly and great location

Miinukset: The light on the bathroom lit up the whole room - a bit small for a couple with a toddler

Plussat: Staff friendly and very helpful. Rooms modern and clean. Lovely view on the roof terrace (nice space to eat breakfast). Very near to the subway stations ( F line which is one of the main routes to the main sights) and some great coffee shops

Miinukset: Not much storage space if you were staying for more than a few nights. Fine for a short stay ( we stayed for 4 nights)

Plussat: Rooms not so small as you would expect in NY and rooftop has an excellent view!

Miinukset: not really negative experiences

Plussat: Situation

Miinukset: Nothing

Plussat: Loved the roof top area. Staff were all amazing one of your biggest assets.

Miinukset: Beds were a little hard. Would be nice to have a mini fridge in the room.

Plussat: The terrace on the roof was great. You can eat and drink there and the view is great. The service was also very good. In the cellar there is a small buffet with popcorn, tea, coffee etc. which is freely available. We will come again.

Miinukset: Everything was great

Plussat: Everyone at The Ridge is very friendly and helpful. The hotel is quite good located, near metro, supermarket, bars and restaurants. The room was clean and everything went into accordance with our expectations.

Plussat: Semi residential area,good bars,loads of restaurants in LES,Little Italy and greenwich

Plussat: Mukava ja avulias henkilökunta. Hyvä sijainti.

Miinukset: Jokin laite piti puolen tunnin välein meteliä ympäri vuorokauden. Korvatulpat hoiti asia .

Plussat: The hotel was very clean. Located in a great area. Awesome staff. Highly recommend.

Miinukset: No

Plussat: Ei aamiaista, pieni huone, kallis

Miinukset: Kallis jne

Plussat: Amazing location near lots of trendy restaurants and shops, nice rooftop view, clean, good place to come back just to sleep after all day out walking! Free coffee, tea, cereal bars and crackers - very simple but nice that something was offered.

Miinukset: Glass wall to the bathroom was fairly transparent which is kind of awkward depending on who you are traveling with.

Plussat: need more options, ie fried eggs and meat.

Miinukset: Breakfast

Plussat: Erinomainen sijainti (lyhyt kävelymatka moneen paikkaan ja metroasemakin ihan kulman takana) ja mikä hintalaatu-suhde!

Miinukset: Ulkoa kuului jonkin verran liikenteen ääniä, mutta missäpä Manhattanin asunnossa (noin hyvällä sijainnilla) ei kuuluisi...

Plussat: Proximity to subways, interesting neighbourhood definitely worth exploring. The balcony was great.

Miinukset: No reading lamps beside the bed! Long distance to major sights.

Plussat: We did not have breakfast at the hotel because of our tours, however it's an extra charge of only $7-99 per person. The hotel is very modern and extremely clean. The staff are very friendly and helpful.

Miinukset: We booked a double room i.e. room with 2 double beds and it was the too small.

Plussat: Location is good. Rooms are clean. Staff was courteous n professional.

Miinukset: The 1st night we were given a room which had no windows at all. Are these rooms even allowed? How did they even get permit was such rooms. Even for someone who is not picky, I felt super suffocated & claustrophobic.

Plussat: Very clean rooms and great location. Would recommend.

Plussat: Excellent service. Great food in the nearby area. Hop on hop off bus 10 m from the entrence.

Miinukset: Nothing, great place!

Plussat: Helpful staff. Clean, quiet room and a comfortable bed.

Miinukset: Aircon was a bit hard to control.

Plussat: The hotel room was absolutely great. Unbelievably roomy for NYC. And very modern and clean with a nice classy bathroom too, and you felt like you had room to swing a cat unlike some other NYC hotels. And it had a roomy balcony (shared with the room next door but I never saw anyone, but each room has its own outside table and chairs The staff were unfailingly polite, helpful and friendly.

Miinukset: For a tourist of my age, the area wasn't as exciting or as busy as say Times Square but it was still 4 minutes walk to 2 subway stations so that was good. Younger visitors may experience the area differently as there did seem to be a lot of little bars and plenty of people around on the more main roads. I don't really have much time to explore the area but it seemed more residential than near Times Square but as I said, I didn't get a chance to explore much so I could be completely wrong about that..

Plussat: Facilities were very clean. Bedroom had very good linens and comfortable mattress. The finish of the bathroom is very classic and well maintened! The shower was very good too. The AC worked great. You get complimentary water bottles in the room and tap water in the lobby of the hotel. Location is pretty good for access to the train station. Would definitely go back.

Miinukset: We chose not to have breakfast there, because it was a little limited for our eating habits. Maybe scrambled eggs would help! But there you can find waffles, pastries, juice, banana, hard boiled eggs, coffee and tea.

Plussat: great small hotel

Plussat: Tosi siisti, mukava henkilökunta, hyvä sijainti. Lähellä metroa, paljon hyviä ravintoloita lähiympäristössä.

Plussat: Location, the room, the staff specially the lady on front desk who helped me trying to locates a person from who I found a bag on Brooklyn bridge. Unfortunately I forgot her name

Plussat: Love the feel and decor of hotel and location

Miinukset: Could only use pool 2/3 days due to parties at pool area

Plussat: The location and the rooftop bar

Miinukset: We asked for a late checkout and a rude lady told no. I have traveled all around the world and this never happened to me. did checkout her colleague was very surprised and she offered us to go back to te room but we refused because we had already packed.

Plussat: Great location in the thick of the lower east side action. Restaurants and metro really close. Friendly staff.

Miinukset: The basic rooms were much smaller than booking.com photos suggest. For a couple with luggage and shopping on the agenda, there was a real premium on space. We had to pay to upgrade to a bigger room. Otherwise it was a fun place to stay.

Plussat: Bed was nice with a great view,

Miinukset: Ac was too cold for me

Plussat: Breathtaking views. Great location, 2 steps from the subway. Very convenient Union Market nearby 2 mn walk, corner of Houston and Essex street

Plussat: Quite and nice view.

Miinukset: Receptionist didn't give any details about what's available in the hotel like gym, bar etc. No eye contacts at all. Told us to go to floor 15 when actually room number was 1024 floor 10. Sheets didn't get change in three days. Would never wanna stay here in future.

Plussat: You advertised breakfast included with my booking and that was not the case at all.

Miinukset: That you advertised breakfast included

Plussat: Overall it was excellent! Great location.

Miinukset: I found the gentlemen at the front desk downstairs lobby to be very rude and short with me. He was not nice at all! Everyone else on staff was great though. The rooms definitely don't block out a lot of sound (Manhattan is noisy) but I guess you get used to it.

Plussat: Location was great! lots of genuine bars and restaurant around.

Plussat: The neighborhood is fantastic! The bed was extremely comfortable. The views from the lobby and the roof were amazing. They allow dogs. There is an area to browse the internet or print things (like train tickets etc).

Miinukset: The mini fridge is filled with candy and drinks and has a sensor where you get charged every time you open it, even if you didn't take anything. We expected to have a fridge where we could store our dog's food or leftovers from dinner, and we were unable to open this fridge without being charged. I would expect something like this at a cheap motel (where the TV is bolted down and you put quarters in a machine to shake the bed), not an elegant hotel. That was quite tacky. One of the reasons I picked this hotel was for the pool on the roof. When we went up there, it was totally green like pickle water, and getting worse by the minute. No one seemed to be doing anything to fix it. Both the worker on the roof and lifeguard acknowledged that it wasn't normal, but again, didn't seem to care much. Other guests were grossed out and were complaining the water wasn't chlorinated. We were only there for 2 nights and I was disappointed that we couldn't enjoy the pool on the roof, which is honestly one of the main reasons I splurged on this place.

Plussat: Näköala

Plussat: It was located close to where my daughter was moving to.

Miinukset: Very small room. Very noisy at night and hard to sleep. When I checked in they had me in a room on the 8th floor except when I got to the room the air conditioner wasn’t working. The temperature in the room was 92 degrees. The person at the desk was not very helpful. The housekeeping manager said room 801 Was clean and ready but the person at the desk said it was for another guest who hadn’t even arrived yet. Instead I was moved to a room on the third floor right by the street. It was a very small room, I felt claustrophobic in the room.

Plussat: Nice folks working, best kept secret in NYC, great location. No issues!!

Miinukset: No issues!

Plussat: Great, helpful staff, and they upgraded us for free since we had enjoyed staying at a specific room last time that wasn't available this time around.

Plussat: Incredible views of 1 World Trade Center and the Empire State Building. Great location, embedded in the heart of popular club area. Cultural restaurants and clothing stores along Orchard St.

Miinukset: All good

Plussat: basic breakfast no service

Miinukset: the guy behind the breakfast counter watching loud videos

Plussat: Small room but clean, clean towels every day, very basic breakfast (mini bagels and croissants) but ok to start the day off. The location is perfect! I think in New York we all need to lower our standards and expectations, the prices are very high for what you get compared to many other top destinations, but I was happy with my choice.

Miinukset: The room is really tiny, it wasn't a problem for me (travelling by myself) but worth mentioning.

Plussat: Location was great.

Miinukset: The rooms could use a little update.

Plussat: I had such a lovely welcome when I arrived, made me feel at ease considering I was by myself in a big city I had never been to before. The view from my room was good I could see the Empire State Building. Great part of the skyline seen from my bed. Location was good, I did end up getting ubers everywhere but only because I wasn't confidente enough to take the subway. Comfortable bed. Plug sockets next to the bed. Towels changed daily. Decent selection of toiletries. Good size tv however signal started to fade in and out when I watched a couple of shows for an hour whilst getting ready to go out. Air con....thank goodness for it!! It worked a treat!! Oh there's a little convinience store across the road where you can buy drinks and snacks.

Miinukset: On the second morning I went down for breakfast which is served from 7am till 9am. I got there at 8.20am and there were only 5 little bagels left. There was a guy sat behind the food station but he didn't greet me or say anything about how I go about getting food. Plus it was a very small area. I just felt very uncomfortable and awkward so I quickly got back into the lift and went back up to my room. I didn't try breakfast again. Plus it should be till 10am I think....don't want to have to get up super early whilst on holiday. Shame as I was paying for breakfast as part of the deal. My key card didn't work 4 times. Being on the 10th floor to go up then find your key doesn't work then head back down to reception for it to be reactivated, a tad annoying. But oh well at least it was only 4 times and no all the time. Roof terrace advertised but closed as it is being refurbished-dissapointed as I was excited about that. Wifi didn't work often, ended up using my 4G every day. There were two technicians trying to fix it....I could here evetything they were saying. Interesting choice of words used....expletives included. However fortunately I found it comical and entertaining. Some others may have found it unprofessional and rude. I do feel for the money I paid it was pricey as I have stayed in hotels which offered great facilities for less. However I was a solo traveller so if I had of had a partner to split the near £900 cost with it would have been better.

Plussat: Cleanliness of the room and pleasant staff.

Miinukset: Smallness of some rooms.

Plussat: I’m sorry i’m In the middle of moving (apt) now, which is primary reason I stayed at Orchard. New Apt was supposed to be ready July 1st but ended up having to wait till August, feel free to contact me next week...

Plussat: We were upgraded and we had a slight view of the Brooklyn bridge!

Miinukset: The rooftop area was closed

Plussat: Great staff and location !

Miinukset: Shower I had was super low pressure :( And the blue led light around the room didn’t work !