New York hotellit lähellä Herald Square

Plussat: Very spacious. Great location for a concert at MSG.

Miinukset: A tad pricey.

Plussat: The service was amazing.

Plussat: Great staff. Friendly, fun.

Plussat: Great hotel. Friendly staff. Great location.

Miinukset: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.

Plussat: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.

Plussat: Nothing

Miinukset: Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it

Plussat: The restaurant was nice, good food

Miinukset: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!

Plussat: Nice modern rooms. Great location. Food carts one block away at Greely Sq.

Miinukset: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees. I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open. I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms. When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.

Plussat: The bed was so comfortable! The location was very central.

Miinukset: No business center and no pool.

Plussat: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view

Plussat: Large suite style rooms, beautiful interior design.

Plussat: Staff is amazing

Miinukset: The next door guest and their pot odor all night.

Plussat: Easy to deal with staff. Location.

Miinukset: Definitely could hear the neighbors ;)

Plussat: The staff were attentive and friendly.

Miinukset: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.

Plussat: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.

Miinukset: No. Nicest hotel I've been to in New York.

Plussat: Room was big with own kitchen. You can bring take out food and comfortable way eat thefood in the room. The bed was great. Nice plus was own balcony. Great place to finish the evening and start with breakfast on your balcony with quite nice view over NYC.

Plussat: Location location location

Miinukset: It was wonderful

Plussat: Everyone was incredibly friendly and helpful. The entry way was gorgeous and everything was spotless.

Miinukset: Ummm, if I really had to dig deep for complaints, I guess the toilet paper could have been thicker and the showerhead, while quite good, did spray off in different directions a little

Plussat: Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.

Plussat: Large room was clean and recent renovation Couple blocks from 34th st subway

Miinukset: Tiny bath but was clean and modern

Plussat: Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC.

Miinukset: Parking is a hassle and valet is 55$ a night.

Plussat: Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding

Plussat: Location

Miinukset: Staff was unable to inform us (when we checked-in) of movie being filmed on the hotel's street, and surrounding street. Numerous street closures. Was not informed by staff ahead of a additional $20 a night fee from the hotel.

Plussat: Most everything.

Miinukset: My only facilities detraction was the shower water temperature bounced around. The location is not in the middle of anything, but it is close to a lot.

Plussat: Very comfortable, great location, friendly and helpful staff.

Miinukset: Those iHome alarm clocks are pretty unreliable. Nothing against The Roger, but I do like to play music in my room and they rarely seem to work.

Plussat: Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway

Miinukset: Ultra small bathroom sink and counter, A/C didn't cool the room below 72 even with the thermostat turned down to 60. Bed also on a platform, and corner of the base jutted out far enough that I whacked my shins on it to the point of heavy bruises - totally my fault but just beware!!

Plussat: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.

Miinukset: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.

Miinukset: No robe in room, small TV. No room service menu apparent. Front desk never answers phone - NEVER. VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.

Plussat: Location, rooms are comfy , free internet

Miinukset: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.

Miinukset: Items of our luggage were stolen

Plussat: Nothing I liked.

Miinukset: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

Plussat: Excelente ubicacion

Plussat: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.

Miinukset: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.

Plussat: Clean rooms,

Miinukset: Small rooms

Plussat: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.

Miinukset: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.

Plussat: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .

Miinukset: We had to leave. We have recommended it to others and will be back.

Plussat: Nice hotel

Miinukset: Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Plussat: Nice interior

Miinukset: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.