New York hotellit lähellä Damrosch Park

Plussat: The hotel staff including the restaurant were amazing! The decor warm and inviting and you couldn't have a better location.

Plussat: The decor, the green aspect, the products, the staff

Miinukset: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.

Plussat: The hotel design is very nice Rooms are clean Lighting is good Location is good 1st line staff is very helpful and fiendly

Miinukset: Managment and rules are confusingly bad They required 600$ deposit and after speaking to them 40 minutes they agreed with 150$ Form that amount they took destination fee about 118$ which they told me just during check out They don’t care about guest reviews ( manager told me to review as I want ) View from rooms is very bad, just after complimentary upgade we had a room with street view After leaving the hotel they tried to charge my card

Plussat: Great breakfast, very comfortable and the Great Room with bar was wonderful.

Plussat: Great location, staff and rooms, fantastic breakfast in the restaurant!

Plussat: Both the staff and the general atmosphere of the hotel.

Miinukset: Lack of a comfortable chair in our room. The only chair was a low backed, hard desk chair.

Plussat: Location, Staff, Decor and Cleanliness was excellent

Miinukset: The HVAC system was located outside my window and loud!!!

Plussat: Hotel was extremely user friendly! Wish I had more time to explore more of the hotel!

Miinukset: Surprisingly small entrance+reception area.

Plussat: Great

Miinukset: Nothing

Plussat: The decor is very peaceful and welcome in a hectic city like New York. Friendly and helpful staff.

Miinukset: Washroom at the restaurant was dirty.

Plussat: Good location, New furniture, good wi fi

Miinukset: Breakfast not included

Plussat: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Miinukset: N/A - we enjoyed everything!

Plussat: Room was very nice and large. Gorgeous for this price point.

Miinukset: Too far from transit. Very noisy, with a huge construction site across the street and thin windows. Tons of extra fees, including $25 charge for "complimentary" wifi (that's literally what she said - I explained it's not complimentary if it costs $25)

Plussat: Good Value, good food, close to Javits Center

Plussat: The bath tube

Miinukset: I love everything!

Plussat: Loved the friendly staff-everyone was cheerful, helpful & wonderful!

Miinukset: Zip

Plussat: the views from every window in the room- including the bathroom! beautiful. Spacious room and bathroom. Cool vibe.

Plussat: The room was better then expected

Miinukset: I Didn’t like that i got charged $200 for something i did not break. I didn’t even know that a glad from a table was broken. Now my account is short $200.

Plussat: Very clean, great view, comfortable bedding, nice layout

Miinukset: N/a

Plussat: Nothing! the experience was literally the opposite of what I wanted as an essential volunteer at Mount Sinai at Roosevelt hospital exhausted with the weekend to relax!

Miinukset: They put me, one person looking for a good nights rest and a relaxing bath, on a floor with party foreigners and people screaming all night about who had the pot! It smelled like a skunk and I heard doors banging all night! Also I requested a room with a bathtub and was told that they didn’t have anymore. Which was a lie and I found out the hotel was almost empty.

Plussat: Stylish, super clean and spacious rooms (especially for NYC) w/ good amenities. Comfortable bed. Great shower and bath products. Excellent daily maid service. Gourmet restaurant on premise that also does room service.

Miinukset: Walls are not sound proof on all sides and I had a bachelorette party next to me one night, which kept me up late. No free water. Mini bar is awesome, but REALLY overpriced. No free Internet - daily price above standard. hotel rates.

Plussat: The concept

Miinukset: The cleaning...went to take a bath and there was a pearl ear ring in the tub. If you can clean things doing covid- there is no way that you are in the worst hit city in the US and say your disinfecting when cleaning is not going so well

Plussat: The property is modern and clean. My room was great with huge bathtub as well as shower with rainfall shower head and jets along the walls. Floor to ceiling windows and separate a/c units for the bedroom and living room area.

Miinukset: Upon check in, we were told they didn’t have any high floor rooms available so we had a great room on the 7th floor that faced the water but was obstructed by a Verizon parking lot. Not too big of a deal but disappointing. The overnight front desk girl called as soon as we checked in to tell us the ice machine was on the floor above. When my boyfriend went up there to get ice he was asked “what are you doing up here” and “you shouldn’t be on this floor” even though we were literally just instructed to go there. I don’t know if there was someone famous staying up there or what but it was very odd how upset he was that we were one floor up above ours. Checkout wasn’t until 11am but I had 3 housekeepers try to clean my room before 9am. One of them actually entered the room while I was still sleeping in my underwear lol but she was sweet and apologetic about it. We encountered an incredibly rude & combative staff member on the second shift of Friday that just killed the whole vibe and actually caused us to cut our stay short and go to another hotel. I asked for a plastic knife and was told “we were in the middle of a pandemic” and the knife that they sent up previously “was from the employee stash.” Speaking of a pandemic, he was also the ONLY staff member that wasn’t wearing a mask. Like, ok dude. He could’ve simply told me they ran out without the attitude and left it at that. I ignored it. I initially booked for one night and ended up extending twice, once for a day stay and again for a second night. When I went to extend from the day stay to the second night, I was told “if it was me that was booking your day stay I would’ve charged you the regular rate because what you were charged is unacceptable.” I basically told him to take it up with his coworker, as he is the one that offered the deal and I was innocent in the situation. He then said he was “just letting me know”....like okay?

Plussat: NOTHING. After the pleasant experience I had here in their Hudson Suite back in October I decided to rebook and stay here again. But this time I was treated so poorly I had to check out days early because I couldn't bare the service I was receiving here.

Miinukset: Almost everything. First I checked into the room to find the mini fridge unplugged and a pizza box from I am assuming the previous guest with crust in it on top of the fridge. After my first night there I approached the front desk with an issue with the shower which Mustaf (I believe his name was) at the desk proceeded to tell me "I have an issue with your room actually." Said in such a condescending, disrespectful manner. During Covid they randomly started doing a one guest policy. In which I booked a room which allowed me up to three guests. Through the course of the night I had TWO guests come visit me. Mustaf then tries to tell me in an extremely confrontational way that the night manager said I had guests in and out of my room and he had a severe issue with this. I informed him that these allegations were not true and if he wanted to attack me he should have the receipts and check the cameras. He began getting loud with me as I continued to inform him I did not have guests in and out of my room and told him to check the cameras. After threatening to kick me out of the hotel I went back to my room and immediately packed my bags because I was not going to stay in a hotel that had made me so uncomfortable as a paying returning guest. Finally about fifteen minutes later he cals my room to apologize because he then checked the cameras and realized it wasn't my room with all the guests. Still feeling so uncomfortable I was not staying there any longer and will never book this hotel again. Even when I was checking out early with all my bags the doorman, who I would assume should help hold the door for me, literally walked away as I was trying to slug my luggage out of the hotel. If I could I would give this hotel ZERO stars after the amount of unwarranted disrespect I received here and never recommend this facility to anybody. Not even offering to reimburse me for the two nights I did stay there prior. Never again.

Plussat: Staff was very nice, especially for being in NYC.

Plussat: Proximity to Times Square's attractions and shops

Miinukset: They charged my credit card for a bottle of wine that was never purchased. They should do a better job of tightening up the controls for the mini bar. My husband and I just opened the door and was charged for a bottle we never removed. Crazy.

Plussat: I had an issue with the room which I was told would be addressed while we were out. It did not get addressed until after 3 requests and speaking to a manager. However the manager dealt with the problem fairly, timely and with great professionalism. He was wonderful!

Plussat: The hotel was fantastic, clean, high quality decor, superb staff and in the perfect location for tourists.

Miinukset: When we booked in we got given a twin room rather than a queen which we had booked so for 4 nights me and my wife had to sleep separately, I did complain, however I accepted the room due to being severely jet lagged and the room 3 hours late then what we were originally told it would be, only to be told it would then be an additional hour. But we have all been there, UK traveller, awake for almost 23 hours, and when your tired your tired, waiting around is no good. Personally I think we should of been moved or had the room prepared for us quicker. so value for money in this sense was not worth it. But the room was nice.

Plussat: Very nice hotel

Miinukset: Heater was not working

Plussat: Bed is comfortable. Location is great.

Miinukset: There is nothing I can tell after this stay. It was perfect.

Miinukset: The hotel extra fees are accommodated with a $10 bottle of Fiji small water. That’s definitely not good I didn’t even get it. I told the young man at the front desk I didn’t take anything from the mini bar or snack bar but was still charged. Really not happy about it.

Plussat: The young lady who checked us in was very pleasant & helpful. The room was nice & clean but small. The hotel was very busy , which is a good sign of a good business. The place was clean & centrally located and the bed was comfy.

Miinukset: However, the Breakfast buffet was less than desirable. How we not been given a $30 credit from our rewards points, we would have dined outside. But even eating at the hotel, the food was poor in quality & the wait staff not that great. Then come to find out you add in a gratuity automatically. I can see doing that for a large table, but it was just two of us & we would not have been that generous.

Plussat: Greato daze Comfort. Nice personnel.

Plussat: Close to the city centre

Miinukset: The room is small given the price tag

Plussat: Everything! This Hotel is by far the best hotel I have ever stayed in! It was beautifully kept, had amazing food, and the staff was amazing and made you feel at home!! The location was perfect! We will back very soon!!!

Miinukset: The cost of the parking. 320 for 4 nights.

Plussat: This boutique luxury hotel was exactly what we needed FOR a quick getaway WEEKEND in NYC. The staff was professional but kind AND the common areas in THIS hotel are lovely.

Plussat: Convenience of dinner and breakfast.

Plussat: I flew in very early in the morning, and they let me check in at that time. I got an upgraded room at no additional cost. The concierge was very friendly and helpful. My room had a terrace and an amazingly comfy bed. It'I was very very happy with my stay.

Miinukset: Additional Resort Fee!

Plussat: Location

Miinukset: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make

Plussat: location is the main reason I chose this hotel

Plussat: good staff and good location, good meal.. but wifi condition was not so good inthe room.

Plussat: Happy hour

Miinukset: Deposit they took so much

Plussat: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.

Plussat: This hotel is very conveniently located in the central park area and the staff is super helpful.

Miinukset: Lack of amenities, terrace area closes too soon.

Plussat: Not gonna lie but the aroma in the lobby was amazing. To walk in from a hot day of site seeing and then you are met with a wonderful comforting scent was a pleasure.

Miinukset: Rooms are small but this is New York What can you really expect.

Miinukset: Hotel maintenance is poor ; service is not up the standard