New York hotellit lähellä Modernin taiteen museo MoMA

Plussat: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Miinukset: Bar prices are very expensive.

Miinukset: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Plussat: Put me in a handicap room. Not good.

Miinukset: Handicap room

Plussat: Convenient to everywhere I want to go. I love the courtyard for cocktails,

Miinukset: No restaurants and they didn’t have the usual refreshment tine

Plussat: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Plussat: Location, location, location. Best place to stay in town!

Plussat: We have cathedral view suite and it was worth the money spent. You can even feel the rhythm of the city. Rooms are spacious and clean. Beds are very comfortable. The location is perfect. Everything is so close - 5th Ave, Top of the Rock, Central Park and the Times Square. The service is on 5 star quality. In general the hotel is strongly recommended.

Miinukset: The restaurant is high-end but very expensive. When you're travelling with family it has no sense to go there as there are a lot of alternatives in the neighbourhood. IMO breakfast was very good (and quite sophisticated) but far too expensive especially when you consider surrounding restaurants which are more buffet-family-style oriented.

Plussat: Location and cleanliness

Miinukset: Relatively expensive and breakfast not included in the stay.

Plussat: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Miinukset: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.

Plussat: No breakfast, except for room service. Go for breakfast outdoors

Miinukset: Restaurant absent or closed

Plussat: Clean with nice amenities. Convenient location.

Miinukset: Front desk staff are not the best

Plussat: Everything!

Miinukset: Nothing. It was perfect!

Plussat: The suite offered the flexibility of accomodation and beds we needed for 3 girls travelling together. Rooms were spacious & beds were comfortable, The Location was right in the middle of all the attractions we wanted to visit & easy walking to Javits Centre for Comicon.

Miinukset: Bathroom was small for the size of the suite. The Noise from the road meant our sleep was disturbed every night. It’s a very noisy location.

Plussat: The location was excellent and the staff were very helpful.

Miinukset: There was no spa at the hotel but the website said there was a spa available.

Plussat: Excellent location! Less than a minute walk to Time Square. Spacious bright rooms. Spectacular view from the rooftop Bar 54. Would go back anytime.

Plussat: Great location, comfortable beds, nice shower, quiet (for middle of City location!).

Miinukset: The only issue I have is that there were no mugs in the room. We could request complimentary ‘tea pack’ which consisted of paper cups which seems such an unnecessary waste.

Plussat: Excellent location with friendly staff and comfy beds

Miinukset: Nothing all good

Miinukset: I wished I had made sure I had a view facing south rather than north, but that wasn't something I disliked.

Plussat: Beds were comfy - just a pity the pillows were not!! Very clean. Lovely big shower. Location was great and staff were lovely. We also got an upgrade to a higher up floor and a better view which was lovely.

Miinukset: Breakfast had lots of choice but for me choice of different flavoured yoghurts would have been ideal. Pillows were too thin and not comfortable

Plussat: The location is great as was my room

Miinukset: Took ages to settle a bill at the bar

Plussat: It was wonderful- but in my opinion over priced- but it was in an excellent location- so price made sense. Also they very kindly gave us a room upgrade and 100$ gift to use on hotel.... they just forgot to tell us about the gift ... sadly, but it was an excellent stay anyway

Miinukset: Na

Plussat: Erittäin hyvä sijainti. Siistit viihtyisät huoneet.

Miinukset: Yöllä melu kuului kadulta.

Plussat: The privacy

Miinukset: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.

Plussat: The location was extremely convenient

Miinukset: The beds were hard. The pink lighting by the elevators and heavy fragrance. No sheets on the beds Hard to regulate room temperature The rooftop bar staff were very rude and not accommodating.

Plussat: Room comfort, view on TSq: rooftop, breakfast

Miinukset: Lacking the tea/coffee facility; service on the rooftop; safety in the shower

Plussat: Great location. Friendly staff and very clean.

Plussat: The room is nice and cleaned, the view from the bar is amazing, and the location perfect. Easy to accès by subway, taxi or train. Perfect if you want to enjoy Theater or Central Park.

Miinukset: - the breakfast for $30 is very disappointing. The viennoiserie are sad, no label on all the cold cut so you don’t know what you eat, the hot chocolate is made with water. Also, we were 4 at the table, 3 included, 1 was not. We almost got attacked by the server, to know who will pay, how and when. - the bar is nice, drinks are good, but service is very slow. It is difficult to order, and it take more than 7 min to ba able to pay! - the concierge did order my parents private taxi, however he ordered for the wrong day ! Luckily we found someone very helpful downstairs to call the company and got a car 10min after. Maybe the concierge was more pre occupied to get his $15 cash commission from my parents than focusing on the day ! (This is the first time i hear cash commission, maybe it NYC) - Finally, the reception. Very nice at check-in, even for a lucky upgrade! Check out was thought. We gave our credit card for pre auth in case of incidental, however as mentioned during check in this card should not be used to pay consumption. Unfortunately they automatically proceed the payment on this card. (How come you don’t confirm before charging, this is a hospitality standard !). Later, I extended for 1 night, what a surprised, they again charged on my french card when i specifically said to the same receptionist agent I wanted to pay with a different card! Thank you for the commission that my bank will apply. I usually don’t do comments, I am working in hospitality industry since 10 years, but many things were unfortunate to see when you pay so much money.

Plussat: Terrace bar and location

Miinukset: Lack of “style” and amenities (no free water for example). Also, you can hear neighboring guests a bit more than expected.

Plussat: That everything from checking in to having cocktails in premise went smoothly.

Miinukset: Our bathroom toilet continued to run and was not flushing completely.

Miinukset: The holding deposit of $480 US was removed from our account and not returned on check out. I contact accounts who advised they would send me an email confirming they deposited the funds, but no email.

Plussat: I like they provide 2 beds in the room and very comfortable, good quality bed clothes, clean room and good house keeper. the gym is good has everything i need it. the restaurant has great views of times sq broadway st but went with 5 people to eat dinner service bad! my cesar salad with chicken no dressing NO parmesan CHEESE I MAkE IT BETTER , the service slow and will no eat there ever. THERE WAS SO FEW CUSTOMERS??!!I would come back to this Hotel

Miinukset: GOOD BEDS QUIET ROOM, clean room good tv great gym, value for money, but rooms are small!! good coffee very delicious, good help with luggage

Plussat: location and outside terrace overlooking NYC

Miinukset: no valet parking

Plussat: Clean, stylish room. Great location. Terrific views from room on 30th floor. Staff very friendly. Very comfortable mattress. Quiet. Nice bathroom. Location close to lots of great food in hell's kitchen. Three subway stops within a block and easy walk to central park.

Miinukset: Pillows, one too firm, other not enough. Rooftop patio was filled with smokers, couldn't stay out there for more a few minutes.

Plussat: The bed was amazing and the location was great.

Miinukset: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.

Plussat: This wasn't the first time we stayed in this hotel, The location is perfect.

Miinukset: We had double room with two double beds, beds weren't comfy. The TV remote wasn't work properly.

Plussat: Loved the rooftop bar.

Plussat: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.

Miinukset: I had to constantly ask for more towels, daily.

Plussat: They are not nice nor kind. Nor willing to help at all

Miinukset: They charged me for a night I booked by midtale. 5 mins later i wrote to them as they clearly could see my real reservation was for staying with them for almost a week but 3 months later. Wrote many times etc. No willing to help even tough we would have been using 4 rooms for a whole week later this year. This is not a great customer service.

Plussat: Location

Miinukset: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make

Plussat: Great Location, lovely staff, comfy room.

Miinukset: Having been given a price on booking I was not expecting to have to pay an extra $181 a day for my daughter and I to cover taxes and fees and included the $49 dollar person for breakfast etc. I understood my breakfast was included in my booking. Paying to have drinks and eats on the terrace is fine if the terrace is open and not under construction so no sipping your wine with city views as one would expect. I do feel there could have been a slight discount on the daily rate for that.

Plussat: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.

Miinukset: Due to the hotel is very close to the Time Square it is very noisy. Furthermore the rooftop bar was closed because of construction works.

Plussat: Happy hour

Miinukset: Deposit they took so much

Plussat: this is my second time staying here and i love it just as much as the first time! the happy hour and breakfast are amazing and the beds are very comfortable

Miinukset: nothing!

Plussat: Wonderful location!

Miinukset: Unfortunately under some minor construction and so the terrace balcony overlook was closed

Plussat: Location

Miinukset: Lack of basic amenities in room - like toothbrush, unresponsive staff, no light blocking curtains in room, insufficient light in room for reading and other activities, inexperienced staff at front desk

Miinukset: Staff service was poor/unresponsive/inadequate lighting in room/no amenities such as toothbrush, and very difficult to get one/shades cannot block out light, so hard to sleep/no restaurant except for breakfast - how can this be billed as a five-star hotel??? And all sorts of hidden charges built into the bill

Plussat: Good location

Miinukset: Breakfast same every day ( 7 days stay )

Miinukset: Hotel maintenance is poor ; service is not up the standard