Asetetaanko oletusvaluutaksi pysyvästi vai vain tälle vierailulle?
Hiukan vanhan maineensa varassa oleva hotelli. Ei aivan rahansa arvoinen.
palvelu on erinomaista. miljöö on arvokas ja kuitenkin viihtyisä.
keskeinen sijainti Kylpyhuoneen varustelu: lämmintä vettä sai odotella turhaankin. Ilmastointi piti huoneen viileänä myös viileällä säällä.
yleistilat upeat huone 1741 pieni,tv huono.
Hotellissa on loistava hintaan kuuluva kuntosali ja siellä ihana höyrysaunallinen suihkuosasto. Henkilökunta on erittäin ystävällistä ja avuliasta. Towers huoneisiin kuuluva aamiaishuone on todella pieni ja ruuhkainen. Saimmekin muutamana aamuna voucherin ison hotellin puolelle, jossa on runsaanpi aamiainen ja hyvin tilaa.
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
The Chatwal fires on all cylinders. Every need is attended to. Expensive, but worthwhile. The bathroom was amazing, but using the shower at full pressure actually caused a bit of a flood. The climate and lighting control is handled by a single touch-screen unit, but its operation is a little complicated. Light-switches shouldn't be confusing.
Sijainti, siisteys. Parisänky olisi voinut olla kaksi erillistä sänkyä.
Hotelli oli hyvällä paikalla ja helposti liikuttavalla paikalla. Henkilökunta auttoi kohtalaisen hyvin kun pyysi apua. Moni työntekijä ei puhunut kunnolla englantia. Myös sänkyjen koko muihin Yhdysvaltojen hotelleihin verrattuna oli pienet. Euroopassa 120cm sänky on normaali parisänky joissain paikoissa mutta yhdysvalloissa en ole koskaan ennen törmännyt 120cm parisänkyyn.
sijainti erinomainen. Hotellin ilmastointi ei toiminut ajoittain. Huoneissa oli todella kuuma ajoittain,
Decor, location, cleanliness $16.00 for wifi
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
location room wasnt clean properly by housekeeping
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Large rooms, excellent location
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Very clean rooms, updated rooms, great service, great location.
The location was great. So close to Time Square and in the middle of 2 great Irish Pubs. Only that we could not stay longer.
Location was great A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.
Overall staff was friendly.....BUT Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!
Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.
Very Clean, Very Modern. Loved it!
Location, rooms, restaurant, and 54th Floor Lounge were very nice Everything... we will be back.
The view of the city and comfortable bed
Location Overall atmosphere less than satisfactory
Hyvä sijainti, ei kuluneisuutta, ystävällinen ja avulias palvelu, palvelussa pientä sähläystä; huone ei ollut täysin valmis kun saavuimme, pyysimme erillistä peittoa jo varausvaiheessa, jota ei kuitenkaan oltu tuotu, pyynnöstä se tuotiin, seuraavan päivänä se vietiin pois ja sitä seuraavana päivänä se oli jätetty ilman lakanoita. Ymmärrys ystävän/kaverin kanssa matkustavien tarpeista puuttui. Hotelli oli kesken, rakennustöiden viimeistely puuttui osittain, kuvat nettisivuillanne (booking.com) antavat ymmärtää, että hotelli on valmis, huone oli valmis, aulatilat ja sisäänkäynti keskeneräiset
Location, friendly staff, room comfort. While the room initially seems small, it soon becomes much larger because it is so compact and carefully thought out. I marvelled at the eye pleasing decor and efficient design. It has the feel of a small European hotel. There's no wasted space in the room or in the lobby. The check in /out front desk measures 3 x 5 feet at most. Amazing! I liked everything about the place.
Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.
Location My reservation was cancelled. The staff did not pass me the messages that were left at the reception. renovation with constant noise. Very small rooms, even for ny. Was charged for full day because of late check out
The bed was horrible...not enough blankets either.
LOVED the purified water on our floor. Also, the Guest Closet on our floor was nice. Had extra coffee and an iron. Loved the look and the value.
the location is very good. 1) i have told the hotel that i would be paying for my stay on cash, and was told that i should do so upon check-out; yet the hotel proceeded to debit my credit card before the check-out time; 2) the car park is too blocks away. If one has luggages, the car-park is too far. 3) we arrive at the hotel earlier than 3 pm cos my flight arrived at 11 am. Despite there being vacant rooms, the hotel refused to assign us the room. Upon our return at 3.30 pm, we had to wait 45 minutes for the room allocation.
For a solo, environmentally-conscious traveler, it was fun to experience what it's like to live in 250sqft of room. Everything in the room was well-designed to fit all the conveniences of modern life into perfectly organized, perfectly sized furnitures and fixtures. The tiling, furniture, and appliances all felt modern and fresh. My only 2 negative experiences during my stay were the thin walls and not-so-comfortable mattress. In all fairness, I sleep on a premium mattress at home, so the bar was quite high. But mattress aside, I wish there was more sound-proofing on the walls - particularly exterior walls and windows. The NYC night-time jack-hammers kept me up until 3am. Even my White Noise app on my phone couldn't drown it out. If you stay here, bring earplugs
loved the location, close proximity to the subway, free cold filtered water & water bottles, & the staff was great! This was a great hotel.
The staff were very informative,friendly,and accommodating. The location was amazing!
We loved the location. Bed was a little hard for my husband, but I was comfortable
Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.
Location and price
Huone oli erittäin viihtyisä ja kaunis. Koko hotelli oli todella upean näköinen, sisustukseen panostettu. Huoneessa oli iso kylpyhuone, todella mukava sänky, tv.. Hotellin ravintolassa kävimme vain aamiaisella, mutta se oli erittäin hyvä ja myöskin todella luksusta. Sijainti aivan loistava, Times Squarelle n. 5 min kävelymatka. Tilausaamiainen, jonka tarjoilu kesti jonkin aikaa. Muuten ei haitannut mutta lähtöaamuna, jolloin oli kiire, olisimme toivoneet ripeämpää palvelua. Lisäksi saimme väärän aterian yhtenä aamuna, mutta se ei varsinaisesti haitannut (kävi hyvä tuuri). Ruoka ravintolassa oli erittäin hyvää ja ravintola itsessään erittäin viihtyisä, välillä tuntui vaan että tarjoilijan olisi pitänyt keskittyä hiukan enemmän.
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Nice staff Remodeling so no restaurant or bar, small lobby
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
You charge me 199 plus tax then $65 for dont know what for?then you put me on the 2nd floor facing a generator when my wife told them we were friend and family dor the hotel said their nothing they can do.was tired just wanted to go to sleep nothing else.only to notice a charge of 65$ no explanation for it....
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
The room was very nice and clean. The location was excellent. The rooftop bar was really cool too. The staff was extremely friendly. I guess if I had to complain about anything it would just be the size of the room, it was very small. But I know that it is typical for many NYC hotels.
The staff at the front desk and the doormen are so helpful!!
fantastic service, great staff, good location smallish rooms, lack of closet space
Location is amazing. Dinner at Tender restaurant was very good. Staff was helpful and very nice. Room was facing street and was very noisy. Pictures of room looked spacious. In reality, room was basically a king sized bed! Bathroom was literally part of the room with no separation. Seemed a high price for a very small room.
Staff was wonderful, interior was beautiful, rooms where very comfortable, entire experience made for quite a romantic stay. Rooftop bar wasn't as great as I'd hoped. The design was trendy, but the clientele was decidedly not. Fortunately, the hotel is in a great area with plenty else to do nearby.
Great front desk, bellman and concierge staff. Nice breakfast. Room wasn't ready per check in time.
Great location and very nice staff in all departments. The rooms were a bit worn and the separation of the bathroom was only with a curtain.
Great location, 1/2 block from Times Square TKTS, and walking distance from Grand Central. Classy hotel, lobby and room furnishings, it was great for a long weekend for the two of us. After Kayak gave us an opportunity to request a superior view, we got a 9th floor room. In that room space around the bed was small, as was closet space also, and only one chair.
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
Hyvä sijainti NY:n ydinkeskustassa 5th ja 6 th Ave välissä. Ei ikkunanäkyvyyttä ulos.
siisti hyvä sijainti,oikein hyvä huone kylmä huone,valitimme ei korjattu valitimme uudellen 6 tunnin jälkeensitten tuli kaveri käymään katsomassa huone termostaattia,,ja saimme lämmintä,,vessa vuoti korjasivat
Joka ilta henkilökunta toimitti huoneeseen seuraavan päivän sääennusteen yhdessä keksitarjoilun kera. Aamuisin oven edessä odotti päivän New York Times. Pieniä mutta mieleenpainuvia eleitä!
Erinomainen palvelu ja kohtelias henkilökunta. Huoneet rauhallisia, vaikka hotelli on keskellä manhattania
Erinomainen sijainti manhattanilla ja ystävällinen henkilökunta. Siisti ja mukavasti sisustettu huone. Keskeinen sijainti tekee Manhattanilla lomailusta todella miellyttävää. Pikkuasioita, mutta hyllytilaa vaatteille ei ollut juuri lainkaan.