Asetetaanko oletusvaluutaksi pysyvästi vai vain tälle vierailulle?
Hiukan vanhan maineensa varassa oleva hotelli. Ei aivan rahansa arvoinen.
palvelu on erinomaista. miljöö on arvokas ja kuitenkin viihtyisä.
keskeinen sijainti Kylpyhuoneen varustelu: lämmintä vettä sai odotella turhaankin. Ilmastointi piti huoneen viileänä myös viileällä säällä.
yleistilat upeat huone 1741 pieni,tv huono.
Hotellissa on loistava hintaan kuuluva kuntosali ja siellä ihana höyrysaunallinen suihkuosasto. Henkilökunta on erittäin ystävällistä ja avuliasta. Towers huoneisiin kuuluva aamiaishuone on todella pieni ja ruuhkainen. Saimmekin muutamana aamuna voucherin ison hotellin puolelle, jossa on runsaanpi aamiainen ja hyvin tilaa.
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
The Chatwal fires on all cylinders. Every need is attended to. Expensive, but worthwhile. The bathroom was amazing, but using the shower at full pressure actually caused a bit of a flood. The climate and lighting control is handled by a single touch-screen unit, but its operation is a little complicated. Light-switches shouldn't be confusing.
location room wasnt clean properly by housekeeping
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Large rooms, excellent location
Location, ambiance, service, view, gym, and food. Mail room services and the Bellman Station appeared to be during us a favor when we asked to have our bags stored after check-out. The rest of the staff in my experience were helpful and pleasant, especially Housekeeping and Room service!!
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
area elegance cost of room service! lack of dining areas for served breakfast/lunch
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Elevators painfully slow. Staff overwhelmed. Wait for elevator, wait for coffe, wait for front desk, wait for cab. Outdated room. Problem with keys working. Unexpected $16 a day charge. Will never stay here again.
Good location, nice lobby, Good complimentary toiletries Bathroom small, outdated, with no space to lay personal stuff. Floor seemed to be dirty. Carpet very dusty on the edges, corners and behind the bed. It looks like the housekeeper doesn't have a canister vacuum to reach those places. Bad smell coming from moldy air conditioner. Front desk didn't respond our calls, we ask for a coffee maker to the bell man but they never brought it. We called the bell man for somebody to bring us the kart but they never came. Overall staff is friendly but not efficient.
The Lobby was beautiful! Tiny room for the price and rather gloomy
We stay only for 1night and it was great, location is incredibleand the hotel staff was so nice and helpful with is. The only problem it was the charge for the wifi I never use, its too expensive. Everything else was so nice and perfect. I could said that if I go again to the city and decide to stay in a hotel probably The Roosevelt will be an option.... WIFI charge of $16.00 that I jever use....
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
Extremely small rooms. Loud air conditioner. Needs work
Loved the building, esp. the ceilings, the nostalgic feel and accommodating staff, Location is excellent too. Bathrooms are small and old. Elevators are very slow. Some repairs needed.
Gorgeous lobby and exterior. Fantastic location. Tiny room, lower grade bath & shower items...didn't feel like I'd get great customer service from the room experience.
Front desk staff.
Hotel needs a PIP!
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
Huone oli erittäin viihtyisä ja kaunis. Koko hotelli oli todella upean näköinen, sisustukseen panostettu. Huoneessa oli iso kylpyhuone, todella mukava sänky, tv.. Hotellin ravintolassa kävimme vain aamiaisella, mutta se oli erittäin hyvä ja myöskin todella luksusta. Sijainti aivan loistava, Times Squarelle n. 5 min kävelymatka. Tilausaamiainen, jonka tarjoilu kesti jonkin aikaa. Muuten ei haitannut mutta lähtöaamuna, jolloin oli kiire, olisimme toivoneet ripeämpää palvelua. Lisäksi saimme väärän aterian yhtenä aamuna, mutta se ei varsinaisesti haitannut (kävi hyvä tuuri). Ruoka ravintolassa oli erittäin hyvää ja ravintola itsessään erittäin viihtyisä, välillä tuntui vaan että tarjoilijan olisi pitänyt keskittyä hiukan enemmän.
Hyvä sijainti, ei kuluneisuutta, ystävällinen ja avulias palvelu, palvelussa pientä sähläystä; huone ei ollut täysin valmis kun saavuimme, pyysimme erillistä peittoa jo varausvaiheessa, jota ei kuitenkaan oltu tuotu, pyynnöstä se tuotiin, seuraavan päivänä se vietiin pois ja sitä seuraavana päivänä se oli jätetty ilman lakanoita. Ymmärrys ystävän/kaverin kanssa matkustavien tarpeista puuttui. Hotelli oli kesken, rakennustöiden viimeistely puuttui osittain, kuvat nettisivuillanne (booking.com) antavat ymmärtää, että hotelli on valmis, huone oli valmis, aulatilat ja sisäänkäynti keskeneräiset
For a solo, environmentally-conscious traveler, it was fun to experience what it's like to live in 250sqft of room. Everything in the room was well-designed to fit all the conveniences of modern life into perfectly organized, perfectly sized furnitures and fixtures. The tiling, furniture, and appliances all felt modern and fresh. My only 2 negative experiences during my stay were the thin walls and not-so-comfortable mattress. In all fairness, I sleep on a premium mattress at home, so the bar was quite high. But mattress aside, I wish there was more sound-proofing on the walls - particularly exterior walls and windows. The NYC night-time jack-hammers kept me up until 3am. Even my White Noise app on my phone couldn't drown it out. If you stay here, bring earplugs
Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.
The bed was horrible...not enough blankets either.
The location is really pretty spectacular, right across the street from the Rockefeller Center Christmas Tree. the room was comfortable, particularly the bed, and in room facilities - fridge, coffee maker - were convenient. The Hotel appears to be so new that many facilities were not working - washer /dryer, water fountains on each floor. The room had no basic utensils - fork, spoon, bottle opener etc- and this meant constantly calling room service for assistance. Laundry prices were exhorbitant and the w/d were unavailable.
Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.
Location and price
The staff were very informative,friendly,and accommodating. The location was amazing!
the location is very good. 1) i have told the hotel that i would be paying for my stay on cash, and was told that i should do so upon check-out; yet the hotel proceeded to debit my credit card before the check-out time; 2) the car park is too blocks away. If one has luggages, the car-park is too far. 3) we arrive at the hotel earlier than 3 pm cos my flight arrived at 11 am. Despite there being vacant rooms, the hotel refused to assign us the room. Upon our return at 3.30 pm, we had to wait 45 minutes for the room allocation.
We loved the location. Bed was a little hard for my husband, but I was comfortable
LOVED the purified water on our floor. Also, the Guest Closet on our floor was nice. Had extra coffee and an iron. Loved the look and the value.
Location My reservation was cancelled. The staff did not pass me the messages that were left at the reception. renovation with constant noise. Very small rooms, even for ny. Was charged for full day because of late check out
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
Viihtyisä huone, aivan mahtava ravintola. Söimme aamiaisen kahdeksana aamuna hotellilla ja ruoka sekä palvelu oli hintansa väärti. Illastimme myös ravintolassa ja voimme suositella lämpimästi kenelle tahansa hyvän ruuan ystävälle. Consierge palvelu oli myös asiantuntevaa ja hyvää. Ei. Kaikki toimi hienosti ja olimme erittäin tyytyväisiä. Palaamme tähän hotelliin jos vielä matkustamme New Yorkiin. Voimme suositella myös muille.
hotellin sijainnista hinta laatusuhde oikeaksi, hotellin taso ei vastaa siitä maksettavaa hintaa
Hyvä sijainti NY:n ydinkeskustassa 5th ja 6 th Ave välissä. Ei ikkunanäkyvyyttä ulos.
siisti hyvä sijainti,oikein hyvä huone kylmä huone,valitimme ei korjattu valitimme uudellen 6 tunnin jälkeensitten tuli kaveri käymään katsomassa huone termostaattia,,ja saimme lämmintä,,vessa vuoti korjasivat
Joka ilta henkilökunta toimitti huoneeseen seuraavan päivän sääennusteen yhdessä keksitarjoilun kera. Aamuisin oven edessä odotti päivän New York Times. Pieniä mutta mieleenpainuvia eleitä!
Erinomainen palvelu ja kohtelias henkilökunta. Huoneet rauhallisia, vaikka hotelli on keskellä manhattania
Erinomainen sijainti manhattanilla ja ystävällinen henkilökunta. Siisti ja mukavasti sisustettu huone. Keskeinen sijainti tekee Manhattanilla lomailusta todella miellyttävää. Pikkuasioita, mutta hyllytilaa vaatteille ei ollut juuri lainkaan.
Nice staff Remodeling so no restaurant or bar, small lobby
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.