Asetetaanko oletusvaluutaksi pysyvästi vai vain tälle vierailulle?
The Chatwal fires on all cylinders. Every need is attended to. Expensive, but worthwhile. The bathroom was amazing, but using the shower at full pressure actually caused a bit of a flood. The climate and lighting control is handled by a single touch-screen unit, but its operation is a little complicated. Light-switches shouldn't be confusing.
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
Hotellissa on loistava hintaan kuuluva kuntosali ja siellä ihana höyrysaunallinen suihkuosasto. Henkilökunta on erittäin ystävällistä ja avuliasta. Towers huoneisiin kuuluva aamiaishuone on todella pieni ja ruuhkainen. Saimmekin muutamana aamuna voucherin ison hotellin puolelle, jossa on runsaanpi aamiainen ja hyvin tilaa.
sijainti erinomainen. Hotellin ilmastointi ei toiminut ajoittain. Huoneissa oli todella kuuma ajoittain,
Sijainti, siisteys. Parisänky olisi voinut olla kaksi erillistä sänkyä.
Hotelli oli hyvällä paikalla ja helposti liikuttavalla paikalla. Henkilökunta auttoi kohtalaisen hyvin kun pyysi apua. Moni työntekijä ei puhunut kunnolla englantia. Myös sänkyjen koko muihin Yhdysvaltojen hotelleihin verrattuna oli pienet. Euroopassa 120cm sänky on normaali parisänky joissain paikoissa mutta yhdysvalloissa en ole koskaan ennen törmännyt 120cm parisänkyyn.
Location, rooms, restaurant, and 54th Floor Lounge were very nice Everything... we will be back.
Location was great A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.
The view of the city and comfortable bed
Location Overall atmosphere less than satisfactory
Very Clean, Very Modern. Loved it!
Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.
Very clean rooms, updated rooms, great service, great location.
Overall staff was friendly.....BUT Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!
The location was great. So close to Time Square and in the middle of 2 great Irish Pubs. Only that we could not stay longer.
Large rooms, excellent location
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
location room wasnt clean properly by housekeeping
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot! No closet in the hotel room.
Decor, location, cleanliness $16.00 for wifi
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Hyvä sijainti, ei kuluneisuutta, ystävällinen ja avulias palvelu, palvelussa pientä sähläystä; huone ei ollut täysin valmis kun saavuimme, pyysimme erillistä peittoa jo varausvaiheessa, jota ei kuitenkaan oltu tuotu, pyynnöstä se tuotiin, seuraavan päivänä se vietiin pois ja sitä seuraavana päivänä se oli jätetty ilman lakanoita. Ymmärrys ystävän/kaverin kanssa matkustavien tarpeista puuttui. Hotelli oli kesken, rakennustöiden viimeistely puuttui osittain, kuvat nettisivuillanne (booking.com) antavat ymmärtää, että hotelli on valmis, huone oli valmis, aulatilat ja sisäänkäynti keskeneräiset
Huone oli erittäin viihtyisä ja kaunis. Koko hotelli oli todella upean näköinen, sisustukseen panostettu. Huoneessa oli iso kylpyhuone, todella mukava sänky, tv.. Hotellin ravintolassa kävimme vain aamiaisella, mutta se oli erittäin hyvä ja myöskin todella luksusta. Sijainti aivan loistava, Times Squarelle n. 5 min kävelymatka. Tilausaamiainen, jonka tarjoilu kesti jonkin aikaa. Muuten ei haitannut mutta lähtöaamuna, jolloin oli kiire, olisimme toivoneet ripeämpää palvelua. Lisäksi saimme väärän aterian yhtenä aamuna, mutta se ei varsinaisesti haitannut (kävi hyvä tuuri). Ruoka ravintolassa oli erittäin hyvää ja ravintola itsessään erittäin viihtyisä, välillä tuntui vaan että tarjoilijan olisi pitänyt keskittyä hiukan enemmän.
Joka ilta henkilökunta toimitti huoneeseen seuraavan päivän sääennusteen yhdessä keksitarjoilun kera. Aamuisin oven edessä odotti päivän New York Times. Pieniä mutta mieleenpainuvia eleitä!
Hyvä sijainti NY:n ydinkeskustassa 5th ja 6 th Ave välissä. Ei ikkunanäkyvyyttä ulos.
siisti hyvä sijainti,oikein hyvä huone kylmä huone,valitimme ei korjattu valitimme uudellen 6 tunnin jälkeensitten tuli kaveri käymään katsomassa huone termostaattia,,ja saimme lämmintä,,vessa vuoti korjasivat
Erinomainen sijainti manhattanilla ja ystävällinen henkilökunta. Siisti ja mukavasti sisustettu huone. Keskeinen sijainti tekee Manhattanilla lomailusta todella miellyttävää. Pikkuasioita, mutta hyllytilaa vaatteille ei ollut juuri lainkaan.
Erinomainen palvelu ja kohtelias henkilökunta. Huoneet rauhallisia, vaikka hotelli on keskellä manhattania
Viihtyisä huone, aivan mahtava ravintola. Söimme aamiaisen kahdeksana aamuna hotellilla ja ruoka sekä palvelu oli hintansa väärti. Illastimme myös ravintolassa ja voimme suositella lämpimästi kenelle tahansa hyvän ruuan ystävälle. Consierge palvelu oli myös asiantuntevaa ja hyvää. Ei. Kaikki toimi hienosti ja olimme erittäin tyytyväisiä. Palaamme tähän hotelliin jos vielä matkustamme New Yorkiin. Voimme suositella myös muille.
hotellin sijainnista hinta laatusuhde oikeaksi, hotellin taso ei vastaa siitä maksettavaa hintaa
LOVED the purified water on our floor. Also, the Guest Closet on our floor was nice. Had extra coffee and an iron. Loved the look and the value.
Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.
Location My reservation was cancelled. The staff did not pass me the messages that were left at the reception. renovation with constant noise. Very small rooms, even for ny. Was charged for full day because of late check out
loved the location, close proximity to the subway, free cold filtered water & water bottles, & the staff was great! This was a great hotel.
Location, friendly staff, room comfort. While the room initially seems small, it soon becomes much larger because it is so compact and carefully thought out. I marvelled at the eye pleasing decor and efficient design. It has the feel of a small European hotel. There's no wasted space in the room or in the lobby. The check in /out front desk measures 3 x 5 feet at most. Amazing! I liked everything about the place.
Location and price
the location is very good. 1) i have told the hotel that i would be paying for my stay on cash, and was told that i should do so upon check-out; yet the hotel proceeded to debit my credit card before the check-out time; 2) the car park is too blocks away. If one has luggages, the car-park is too far. 3) we arrive at the hotel earlier than 3 pm cos my flight arrived at 11 am. Despite there being vacant rooms, the hotel refused to assign us the room. Upon our return at 3.30 pm, we had to wait 45 minutes for the room allocation.
The bed was horrible...not enough blankets either.
The staff were very informative,friendly,and accommodating. The location was amazing!
We loved the location. Bed was a little hard for my husband, but I was comfortable
Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.
For a solo, environmentally-conscious traveler, it was fun to experience what it's like to live in 250sqft of room. Everything in the room was well-designed to fit all the conveniences of modern life into perfectly organized, perfectly sized furnitures and fixtures. The tiling, furniture, and appliances all felt modern and fresh. My only 2 negative experiences during my stay were the thin walls and not-so-comfortable mattress. In all fairness, I sleep on a premium mattress at home, so the bar was quite high. But mattress aside, I wish there was more sound-proofing on the walls - particularly exterior walls and windows. The NYC night-time jack-hammers kept me up until 3am. Even my White Noise app on my phone couldn't drown it out. If you stay here, bring earplugs
fantastic service, great staff, good location smallish rooms, lack of closet space
Great location, 1/2 block from Times Square TKTS, and walking distance from Grand Central. Classy hotel, lobby and room furnishings, it was great for a long weekend for the two of us. After Kayak gave us an opportunity to request a superior view, we got a 9th floor room. In that room space around the bed was small, as was closet space also, and only one chair.
The room was very nice and clean. The location was excellent. The rooftop bar was really cool too. The staff was extremely friendly. I guess if I had to complain about anything it would just be the size of the room, it was very small. But I know that it is typical for many NYC hotels.
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
The staff at the front desk and the doormen are so helpful!!
Location is amazing. Dinner at Tender restaurant was very good. Staff was helpful and very nice. Room was facing street and was very noisy. Pictures of room looked spacious. In reality, room was basically a king sized bed! Bathroom was literally part of the room with no separation. Seemed a high price for a very small room.
Great front desk, bellman and concierge staff. Nice breakfast. Room wasn't ready per check in time.
Great location and very nice staff in all departments. The rooms were a bit worn and the separation of the bathroom was only with a curtain.
Staff was wonderful, interior was beautiful, rooms where very comfortable, entire experience made for quite a romantic stay. Rooftop bar wasn't as great as I'd hoped. The design was trendy, but the clientele was decidedly not. Fortunately, the hotel is in a great area with plenty else to do nearby.
Extremely small rooms. Loud air conditioner. Needs work
Location was great Elevators were impossible. Had to wait upwards of 10-15 minutes for an elevator to reach the 10th floor, every single time we used them. Actually opted to take the stairs a few times to save time. Toilet in the room ran for almost 5 minutes after every flush. We were locked out of our room at 1130am, 30 minutes prior to checkout time. The "breakfast bar" in the hotel lobby had nothing but coffee and 2 bananas left at 10am, with no other options provided. We did not get a receipt at checkout, either, nor was one emailed to us. And lastly, we waited for almost 30 minutes for our car to be brought around at checkout because the driver was waiting for the doorman to call him to come around (which he did as soon as we came outside).
In general the staff was nice and accommodating. In particular the concierge named Aisha (spelling?) was extremely kind and helpful. The room was clean, and got the job done. I would stay here again as it was a great value and location. My 'Cosy Queen' was pretty small. If I had another person sharing the room, it would have definitely been too small. But for myself it was fine, but not for the clastrophobic!
It's located near major attractions and it's the room assigned to my family and myself is a good size room. That it did not include continental breakfast
Everything was pleasant except the amount of external noise you can hear in your room, both from inside the hotel halls and the street noise. The staff was very helpful and friendly. Excessive noise from external sources
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
I liked the location and for the most part the room was clean and the bed was nice. I didn't like how most of the hotel was not updated and the valet service took a while.
The location for the cost is imcomparable. I will definitely put this on the list next time. Front desk and bar staff were not service oriented. Bar prices are... well... it's NYC.
Checked in after a long flight from Australia at 11pm. Room was not made up and bathroom was disgusting. Went to receptionist who allocated us another room - same result. Demanded a refund, and went and checked in at the Westin. Very disappointed.
Historic property. They don't make them like this any more. Elevators were very slow and jam packed with people at peak hours. Also, there are lots of stairs in lobby making accessibility a challenge for disabled.
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner