New York hotellit lähellä Gramercy Park

Plussat: The room was great, biggest bathroom and shower I've ever seen in New York!

Miinukset: The noise from the street - they need to work on sound proofing.

Plussat: The hotel was beautiful. Super clean. And had the perfect location in the city.

Miinukset: The only issue we had was our shower didn’t drain. We had to take quick showers to prevent water from overflowing on to the floor.

Plussat: Location was great.

Miinukset: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Plussat: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!

Miinukset: Nope.

Plussat: Location is great, room and bathroom were super clean.

Miinukset: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.

Plussat: Location

Miinukset: The staff didnt explain about the facilities ofthe hotel, so had to figure out by myself.

Miinukset: Towels and everything in the bathroom did not live up to 5 star hotel standards.

Plussat: Clean, roomy bathroom, very helpful and friendly staff and good location

Plussat: The location

Miinukset: Due to the situation we had to leave early. Rooms were not being serviced/cleaned. No amenities open. Staff being laid off so atmosphere really bad. I really felt for the staff, but in light of the situation the hotel should not be open. We also had to Make up our own bed.

Plussat: I liked everything, especially the staff and location. I will certainly come back!

Plussat: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.

Miinukset: I didn’t like the fact that there is no complimentary coffee, tea or water in the room. The rooms aren’t cheap and such guest amenities make a big difference to guests. Furthermore, bathroom amenities such as Qtips were not being replenished by the housekeeping staff as part of the daily room cleaning.

Plussat: Loved the character, awesome room relative to most NYC hotels I have stayed in.

Plussat: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.

Miinukset: None.

Plussat: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room

Miinukset: expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room

Plussat: Service

Plussat: Friendly staff and comfort of the bed!

Miinukset: Tax additions to bill

Plussat: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.

Miinukset: Having to leave the hotel was a bummer

Plussat: I liked everything the hotel had to offer. The room was clean and tidy.

Miinukset: Kinda. There was a half drank bottle of soda in the mini fridge that didn't belong to us. No big deal but if you must make the room ready for the next guest its a good idea not to leave trash or traces from previous occupants.

Miinukset: Very very tiny room. No iron, no ironing board, no hand or face towels unless you ask for it.

Plussat: The design was neat and the staff were friendly

Miinukset: This is a microhotel and that was NOT clearly advertised when purchasing. I think it’s unreasonable to expect customers to know the average square footage of hotel rooms and to have any context of what “150 sq ft” means in this space.

Plussat: The king size room me and my partner stayed in was lovely with a nice city view! Really clean and decor was lovely as well.

Miinukset: I was told the fee was $75 but I was charged $100 and that it would take 7 days to receive the deposit back.

Plussat: The view

Miinukset: No

Plussat: You’re pretty much just paying for the view and a bed.

Miinukset: Front desk receptionist wasn’t really friendly...very rude. Got stuck in the elevator twice; no ice machine; had to keep returning to front desk for small cups of ice.

Plussat: It was nice and clean in the room, I loved the views and I really loved how the setup of the bed in the king room. The staff was amazing, kind and helpful. I even got a free choco croissant late at night when I was hungry and everything else was closed lol. The area is also nice to go for a walk, shopping center wasn’t too far, and I would definitely come back here again.

Miinukset: I do feel like they should do more of a deep clean. The windows had some ritual writing on it that I had to wipe and remove with Lysol & there was a lot of dust in some corners of the bed. The shower set up is really off, I believe they should change the shower set up to make things less difficult and messy. I do wish I had photos so you guys can u see stand more.

Plussat: Great location and the staff ran as smooth operation.

Miinukset: Yes all the doors of the room slam it startled me a few times.

Plussat: I really like the tv that was inside the headboard, and the glass shower .

Plussat: Cleanliness

Miinukset: I could hear the noise from outside the door.

Miinukset: The fact that they double charged my card.

Plussat: I liked the service and hotel overal. It was clean and comfortable the room however was smaller than expected.

Miinukset: The terrace and patio were open but no outside food or drink was allowed. I understand they are trying to make a profit but they don't sell food and you are paying for the property stay anyway what, what you eat and drink should in the terrace should be up to you. I was disappointed not to enjoy that part of my stay that I paid for. The hotel advertises parking however it is a separate fee and the parking is no connected to the hotel (it is a short walk) it actually is a 24 hr. Parking where you only get 5 dollars off for staying at the hotel. Thankfully my partner and I were prepared and we were only staying for a day but this should be clarified.

Plussat: Great location and pleasant staff.

Miinukset: Way over priced for room and extras!

Plussat: I like the fact it was close to Times Square . And very clean and has a nice view .

Miinukset: Improve bathroom Needs to be cleaned well . There were stains on the toilet and tub

Plussat: Quick check in. Great view.

Miinukset: No

Plussat: Amazing location

Plussat: Great stay and the staff was super helpful and professional given everything going on and even in the face of layoffs and reduced hours. I hope Hilton treats them right through all of this.

Plussat: It was right in times square,

Miinukset: No

Plussat: The location is PERFECT!!

Miinukset: It wasn't as nice as expected

Plussat: Aamiainen oli todella hyvä! Sijainti paras! Metro lähellä!

Plussat: Everything

Miinukset: None

Plussat: The location- right in Times Square! We were there to see Harry Potter and the Cursed Child & the theatre was right across the street.

Miinukset: The $30 activities fee... nobody ever told me what this included. We left our bags with Bell ServiceS... the person taking the bags initially was great. When we returned they were too busy socializing and made us wait- till I interrupted them

Plussat: Only good thing was the big rooms

Miinukset: Bathroom smelt cleaners talked bad about us hotel staff weren’t the friendliest they didn’t even have our booking sorted when we got there had to wait a half hour to get checked in.

Plussat: The staff is extremely attentive!

Miinukset: NONe

Plussat: Great location. large rooms for nyc, comfortable beds, nice view of empire state building and very good breakfast buffet. the staff was very friendly & helpful.

Miinukset: Front desk / check-in very unkind and useless employees

Plussat: the position is great

Miinukset: its old and dated. the bathrooms are tiny

Plussat: Super location !!!

Plussat: the view, the staff

Miinukset: No bellman to be found when I left, waited > 10 minutes and decided to keep my suitcase with me instead of leaving it at the hotel while running errands before departing to the airport.

Plussat: very central and comfortable

Miinukset: more tea bags in room please

Plussat: The Hilton Times Square is one of New York Cities nicest hotels. Location, Cleanliness, Style of the room, all were top notch. I would recommend this hotel to anyone wanting to get the full new york city experience. I will return.

Plussat: Centrally located making it very easy to walk wherever we wanted to go. I would definitely recommend it to anyone traveling to NYC.

Plussat: Everyone the Doorman, Belldesk, Reception, Housekeeping & Concierge were All very helpful. See you again when we come to ny!

Plussat: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Miinukset: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Plussat: Check in and out the staff were pleasant. Comfortable beds.

Miinukset: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.

Plussat: The staff was very helpful and very friendly!

Plussat: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.

Miinukset: Everything was perfect

Plussat: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Miinukset: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Plussat: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Miinukset: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Plussat: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Plussat: Friendly, helpful staff.

Miinukset: Bad view out of room 733.

Plussat: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).

Plussat: minibar was loaded with choices

Miinukset: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!

Plussat: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.

Miinukset: Better gym room.

Plussat: The location is great. The bathrooms are nice. Internet worked well.

Miinukset: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.

Plussat: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.

Miinukset: Old shower and bathroom

Plussat: Service

Plussat: Very convenient location. Excellent service. Clean and cozy room.

Plussat: Staff was amazingly attentive.

Miinukset: No ice on floor

Plussat: friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings

Plussat: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.

Miinukset: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."

Plussat: The staff could not do enough for us - they were very helpful.

Miinukset: Tea & coffee facilities in the room would have been nice.

Plussat: the location was fantastic

Plussat: Close proximity to the heart of Manhattan

Miinukset: Even the deluxe queen bedroom was a little on the small side. I do not envy anyone having a standard room. A bit pricey but then NY is.

Plussat: The facility, room amenities and courteousness of the staff is 5+ star.

Plussat: pleasant and efficient staff

Plussat: Location was good. Staff were friendly and helpful

Miinukset: Very tiny things - the touch senstive display of drinks for example. We all picked them up to look before we saw the leaflet!

Plussat: Erinomainen sijainti, rauhallinen hotelli, viihtyisä.

Plussat: Liked the ipod dock in the radio. Friendly staff.

Miinukset: No view

Plussat: Great Location, Friendly Staff, Personal Atmosphere, Cosy Well Appointed Rooms

Miinukset: That you are required to leave a deposit of $75 per day for "incidentals" in addition to paying the price of the room

Plussat: AAA_5 Star Staff at the Hotel-!!!!!!!!! This Hotel is in a great location / easy walk to any needed transportation/ places to EAT/ Shopping/ or Entertainment. Small room but Elegant space. + a "Great Shower".

Plussat: The size of the room and the cleanliness

Miinukset: The fact that I did not have any windows that I could see daylight out of and I would of liked a bath

Plussat: Having Marta as the lobby which is an excellent restaurant, bar and atmosphere is a huge advantage to the Redbury.

Miinukset: Nothing

Plussat: Very comfortable bed

Plussat: Location. Very clean. Amazing restaurant.

Miinukset: Room is small but that's to be expected in NYC.

Plussat: Very comfortable and well appointed room. Staff very friendly and accommodating.

Plussat: Erittäin kaunis ja siisti huone!

Miinukset: Hinta varatessa euroina ja huomattavasti korkeampi uloskirjautuessa dollareina vaikka valuuttakurssi lähes tasoissa.

Plussat: Location and price

Miinukset: Facility and cleanliness.

Plussat: Price for the location and the timing.

Miinukset: It was clear that this was an old hotel that they tried to make boutique but was low quality. My shower did not drain and the walls were marked up. Seemed run down.

Plussat: Marta pizzeria is excellent and located in lobby.

Plussat: Clean

Miinukset: No drinks or snacks in the room.

Plussat: Super comfortable bed, good location, convenient to subway. Very quiet room, couldn't hear people in hall, next door, or traffic. Nice little cafe downstairs.

Miinukset: Surprise additional $30/night charge "facility" fee, which they said was for general upkeep and gym that is for everyone's use. This sounds like the cost of doing business to me, and should be well-covered by room rate. No in-room coffee or tea.

Plussat: Viihtyisä, hyvin sisustettu ja laadukas hotelli erinomaisella sijainnilla. Erittäin hyvänoloinen ravintola ja drinkkibaari.

Miinukset: Syntymäpäiväaamiaista ei ollut mahdollista tilata huoneeseen.

Plussat: Location

Miinukset: Room was small and had stains on the wall

Miinukset: Poor lighting in the bathroom.

Plussat: Very friendly and courteous housekeeping staff. Execelent location.Clean towels and bedding great for a one night stop over.

Miinukset: This hotel has so much potential as the location is great.Unfortunately it is let down by the unfriendly staff at reception.The rooms are very small and very dark as the light in room was very poor.They lack the small essentiaI details you would be expecting in a standard room at that price for example there was no chair you had to be sitting on the bed.I was on the 7th floor which reeked of smoke my room also smelt of smoke even though I complained but I was told that I was on a non-smoking floor. Wouldn't recommend booking a standard room unless staying for one night.

Plussat: Very Very Clean.. I didn't expect that

Miinukset: The single room was like a cell. It was extremely tiny although clean and bed was comfortable. I got another room but queen room in a three stars hotels closer to 34th street with the same price!!

Plussat: Location was great. Got a very quiet room. Room was small, but bed was comfy, and room was very good value for New York.

Miinukset: They changed my room, which is a good thing because the first room was shocking - the bathroom is not one of the renovated ones (as per the pictures on the website). So it looked like some strange dormitory toilet with a tiny sink, broken mirror and a shower that is not separate from the toilet.

Plussat: Service was great, but location is perfect for city break with empire state building within 7 minutes walk and 5th avenue 2 blocks away.

Plussat: hyvä paikka, siisti ja monia hyviä ravintoloita ja subway lähellä

Plussat: sijainnista ja henkilökunnan hyvästä palveluasenteesta, hotellin ravintola oli myös viihtyisä, huoneen hintaan sisältyväksi ostettu aamiaisvaihtoehto (3 kpl) "amerikkalainen", mutta hyvä. sänky ja tyynyt hyvät, untuvapeitto hyvä, mutta ei pussilakanaa, hankala käytössä.

Miinukset: kadulta tuleva jatkuva meteli (hälytysajoneuvot, roska-autot, autojen tööttäily) oli todella kovaa ja jatkuvaa, ikkunoista veti reippaasti ja huoneen epämiellyttävää kokolattiamattoa ei oltu imuroitu vähään aikaan, eikä imuroitu meidänkään asumisen aikana. samat roskat pysyivät paikallaan. huone kannattaa pyytää "pihan" puolelta.

Plussat: Ystävällinen palvelu, siisti huone, hyvä sijainti.

Miinukset: Huone tosi pieni, hissiä vastapäätä, ovi huonosti eristetty. Huoneessa oli kuuma ja ilmastointilaite oli äänekäs.

Plussat: Sijainti oli hyvä ja huone siivottiin joka päivä, lämmintä vettäkin tuli.

Miinukset: Ihmettelin hiukan suihkujärjestelmää (varsinaista suihkuletkua ei ollut,vaan vesi tuli katosta, kuten yleensäkin sielläpäin) ja ilmastoinnin heikkoutta.

Plussat: Am excellent bathroom (roomy and easily controllable shower, lots of shelf space over sink, toiletries), ice available on the tenth floor, swift elevators, complementary daily newspaper at the front desk if one noticed it, very personable front desk and room cleaning staff.

Miinukset: The room was quite small (furnished with a plastic chair!), doubtless because of the installation at some point after the construction of the building of the excellent bathroom. Some buttons on the television remote control did not work, but this was not a great enough inconvenience for me to mention it to the management until my check-out.

Plussat: Friendly staff

Miinukset: My key didn't work properly with the lock, so I had to swipe it sometimes 20-30 times before I could open the door.

Plussat: The hotel looks fantastic when you first enter it. The reception area is contemporary design, very well done. The staff were extremely helpful and polite and would help in anyway possible.

Miinukset: The room was a lot smaller than we expected. The air conditioning was very poor in our room. We kept opening the door into the corridor to let some cool air into our room. There was no facility to make coffee.