New York hotellit lähellä International Center of Photography

Plussat: the location is great because I love Bryant Park.

Miinukset: Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .

Plussat: It has a great feature during weekdays where their stylish bar has an open bar hour for hotel guests. Directly across Bryant Park and close to many boutique coffee shops and Fifth Avenue are all pluses.

Miinukset: Expedia got my name wrong on the reservation...which doesn't make sense as I typed it in correctly online so the check in was me trying to explain that I did have a reservation.

Plussat: I love this hotel.

Miinukset: The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.

Plussat: Great location. Rooms are decent size and clean.staff was friendly

Miinukset: Hallway is very dark at all times

Plussat: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.

Miinukset: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.

Plussat: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.

Miinukset: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!

Plussat: Clean spacious rooms, good service, not great wi-fi

Plussat: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!

Plussat: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Miinukset: Shower could do with more pressure

Plussat: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.

Plussat: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.

Miinukset: Avoid if you don't like fighting through crowds at Times Square.

Plussat: Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park

Miinukset: Can't complain about anything.

Plussat: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.

Plussat: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!

Plussat: Location

Miinukset: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Plussat: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.

Miinukset: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)

Plussat: View Restaurant staff was great! Nice suite with view of Broadway.

Miinukset: Construction noise in the morning.

Plussat: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Miinukset: Breakfast buffet way overpriced for the quality

Plussat: People at front desk were nice

Miinukset: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Plussat: Location was perfect . Check in and check out is very easy and staff was very friendly .

Miinukset: We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

Plussat: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Miinukset: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Plussat: The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Miinukset: Leaving!

Miinukset: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator

Miinukset: The did not clean the room very well

Plussat: Great location and some great views.

Miinukset: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Plussat: Location

Miinukset: Response time of the staff and high cost to eat hotel restaurant...

Plussat: Stuff very friendly

Plussat: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.

Miinukset: Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.

Plussat: Location. Room didn't have much of a view. Guess pay extra for that.

Miinukset: Only option is $26/day breakfast buffet, no complimentary breakfast even continental.

Plussat: Great location. Nice size room. Friendly staff

Miinukset: Had to take elevator up to lobby

Plussat: Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating.

Miinukset: No problems.

Plussat: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.

Miinukset: It did not have a pool.

Miinukset: They don't give you any options or choices for early check in.

Plussat: Hotel was very convenient to everything and very well kept. Room was great and had great view. Very spacious for NYC.

Miinukset: No complaints.

Plussat: Flexible with checkout, very helpful staff.

Miinukset: For the price, breakfast and internet should be included.

Plussat: Staff and room were very professional, Accommodating and welcoming.

Miinukset: Everything was fine

Plussat: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well

Plussat: Hotel was excellent - perfect location if you want to be in the middle of the action in NYC. Staff was courteous and extremely helpful. Room size was great, room was clean and comfortable. Excellent value!

Plussat: Great location and our view was fantastic.

Miinukset: No refrigerators

Plussat: The location was good.

Miinukset: I had reserved a room with a view, when I arrived I was told that there wasn’t one available. The staff said they would get one ready, it was after 6 pm. Ok, no biggie, my daughters and I would wonder around Times Square a bit. Had to take all our luggage back down to luggage hold. After dealing with that, I returned to the the lobby to use the restroom. When I asked a staff member where the restroom was, “are you a guest “ then where’s your key?” I explained, and was told I would have to go back to the front desk for a key. The line was 20 people long. ITS A BASIC HUMAN FUNCTION! Using the lobby restrooms should NEVER be that big of a hassle. We finally got a room at 8:30 pm.

Plussat: Clean. Modern. Comfortable.

Miinukset: Lack of parking

Plussat: The room and location was wonderful

Miinukset: Staff not so friendly.

Plussat: Loved the shower, bed and location.

Miinukset: Our room was not cleaned after our first night. The towels were not of equal quality and some had a very odd smell. No water in our room.

Plussat: View from the room was excellent. Staff was very attentive to my needs when necessary

Miinukset: Nothing

Plussat: Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.

Plussat: We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay.

Miinukset: The air conditioning filter was clogged.

Plussat: Location

Plussat: The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square.

Miinukset: but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.

Plussat: Great location, great size of room, has a fridge in the room. I

Plussat: Liked our room location (corner, 31st floor)

Miinukset: Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.