New York hotellit lähellä Theatre District

Plussat: The decor, the green aspect, the products, the staff

Miinukset: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.

Plussat: Great breakfast, very comfortable and the Great Room with bar was wonderful.

Plussat: Great location, staff and rooms, fantastic breakfast in the restaurant!

Plussat: Sustainable approach and best designed rooms yet experienced in our travels.

Miinukset: Slightly aloof staff - but maybe that's a NY thing...

Plussat: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Miinukset: N/A - we enjoyed everything!

Plussat: Location

Miinukset: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Plussat: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.

Miinukset: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)

Plussat: View Restaurant staff was great! Nice suite with view of Broadway.

Miinukset: Construction noise in the morning.

Plussat: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Miinukset: Breakfast buffet way overpriced for the quality

Plussat: Location.

Plussat: Very close to theatre and nice restaurants.

Miinukset: Breakfast was good but a bit pricy

Plussat: People at front desk were nice

Miinukset: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Plussat: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Miinukset: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Miinukset: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator

Miinukset: The did not clean the room very well

Plussat: Great location and some great views.

Miinukset: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Plussat: Location

Miinukset: Response time of the staff and high cost to eat hotel restaurant...

Plussat: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!

Miinukset: nothing negative.

Plussat: Large clean rooms.

Plussat: Location

Miinukset: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Plussat: The location

Miinukset: The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall

Plussat: Large rooms AMAZING staff. Tons of outlets in room

Miinukset: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Plussat: Location it's excellent

Miinukset: Staff at restaurant was horrible. Un professional rude.

Plussat: Service, location, beds, rooms were right size, showers.

Plussat: A central location

Miinukset: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Plussat: The beds were super comfortable, the location was very convenient.

Miinukset: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.

Plussat: Very expensive

Miinukset: Water pressure in shower not good.

Plussat: Location, Location, Location!

Plussat: The location was good. The people we interacted with were nice.

Miinukset: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Plussat: The most unfriendly staff I have encountered at a hotel

Plussat: location

Miinukset: No coffee in the rooms. Hotel restaurants are rather mediocre. There are plenty of good restaurants nearby.

Plussat: Pro

Miinukset: Cons

Miinukset: Room service. Cold, stale food

Plussat: Location

Miinukset: Room size was small and price for small room was high. The room needed to be repainted. WiFi unreliable.

Plussat: The hotel was very clean and comfortable. Centrally located with a few block from everything. We enjoyed a very nice weekend away without our children. A great feature for only $5 was the luggage check. We checked out around noon but still had plans in the city. We were able to leave out bags conveniently.

Plussat: Perfect location

Miinukset: Bed was not good.

Plussat: We booked the wrong date for the hotel. After we went to hotel and was told by the first staff that the hotel was sold out. She did not check the computer. Then we sit down in the lobby and booked the same hotel in 2 minutes. We were assigned the room right next to the elevator and it was very noisy. The location is great.

Miinukset: The bed was terrible. very soft. when one person moves, other person will be rolling around. For the 4 stars hotel, I will only give 2 stars.

Plussat: Huge TV in the room..very comfortable bed. Sizeable room. Very convenient location.

Plussat: View

Miinukset: We did not appreciate someone's socks hidden under the chair pillow and an aged piece of brownie in the fridge. Or the change of the room selected during the checking to a one with a door to an adjacent room that provided a minimum sound insulation.

Plussat: Great location, staff, cleanliness. Had two double beds for an affordable price.

Miinukset: Towels were a bit scratchy, bathroom was small.

Plussat: Clean, spacious rooms that are tastefully decorated and comfortable.

Miinukset: Too difficult to get the internet. You have to join their club or jump through hoops daily.