New York hotellit lähellä Theatre District

Plussat: Location is very good. Easy walking distance to most everything.

Miinukset: No

Plussat: Nice room. Was given a quiet one as requested. Nice staff.

Miinukset: One of the two elevators to go from the street to the lobby was under renovation, so it made it a little slow to get to the lobby. But a temporary issue. No biggie.

Plussat: Overall it was good. Very clean. One of the elevators to the lobby was down. So there was only one working. That also broke and they used staff elevator to take us to lobby and that area had so much smell. They did fix it later that day but both elevators should be working at first place.

Miinukset: The parking was very expensive. There should be a microwave in the room.

Plussat: Location

Miinukset: We arrived 30 minutes early and they made us wait til 3 to check in.

Plussat: My Stay Was Exceptional & Staff Was Very Accommodating !!!!

Miinukset: N/A

Plussat: comfortable and clean

Miinukset: was unaware of the incidentals requirement until check in

Plussat: View from room and location. Every was close.

Plussat: The beds were comfortable

Miinukset: Staff were rude, lift was broken, the room was in a bad condition (for handle broke off in our hands(, had to pay for wifi without any notice prior.

Plussat: The doorman was brilliant!

Plussat: Cleanliness, location, and value

Miinukset: A little pricey

Plussat: The front desk lady providing information on what to do in the city.

Miinukset: No

Plussat: The location was walking distance to, Times Square, Grand Central Station, subways, Central Park etc... The hotel was very clean and the staff were very professional.

Plussat: Location. Gym was good.

Miinukset: Meals a little pricey. I

Plussat: Awesome hotel! The staff was very friendly and helpful. Very cool interior design. Excellent location.

Miinukset: I think the hallways should have had a little better lighting. They were very dark.

Plussat: Great vibe at the hotel, staff was great and everyone went above and beyond to help with anything I needed.

Miinukset: How fast time went.

Plussat: Location and the staff was amazing!

Plussat: proximity to my convention very nice room excellent, professional staff

Miinukset: room had a moldy, "wet towel" smell even though i was high up (20th floor) i could hear a lot of noise from outside

Plussat: Close proximity to the program I attended at the Crowne Plaza

Miinukset: AC was insufficient and the thermostat was centrally controlled despite having a thermostat in the room-which made our stay uncomfortable.

Plussat: Location. View

Miinukset: Windows not cleaned for weeks if no months. Not clean. Used. Needs maintanance. Definitely in urfent need for a good renovation

Plussat: location good. did not have breakfast.

Miinukset: The quality and finish of our room was awful. This was brought up to the front desk who credited us $75.00. They then told us the repairs (to the shower - as it was hanging off the wall) would be repaired that day. The repair was never done. On leaving the hotel we asked your staff to get us a yellow cab to JFK. When we got downstairs your staff tried to get us to pay $100 (as opposed to the JFK yellow cab rate of $52) and tried to get us to take a large black car. we said we preferred a yellow cab and they all started arguing with us. These were your staff with W branded clothing. The Driver eventually said he would match the yellow cab rate. When we got in he refused to take us via the toll and said we may only just make it in time. We had only travelled 300 yards. We asked to get out. He locked the doors and refused us exit until he saw that we were getting really upset. We saw your staff taking a payment from the driver. It was painfully obvious that your staff are taking gross advantage of your clients. It was very clear that corruption was taking place and the drivers are paying your staff for allowing them to inflate costs to W hotel clients. We called the hotel straight away - the lady on the end of the phone was neither shocked or sounded like she was going to do anything about it.

Plussat: Gotta love the French!

Plussat: Location, the staff!

Miinukset: The lack of privacy with the bathroom in the room, not a fan of frosted glass walls and sliding doors

Plussat: Perfect location, a great bar, beautiful atmosphere

Plussat: Sijainti oli erinomainen 100 m:n päässä Central Parkista. Kylpyhuone oli uudistettu ja siisti. Henkilökunta oli ystävällinen.

Miinukset: Standard King huone oli vaatimaton ja erittäin pieni kahdelle henkilölle. Ikkunoista avatui rakennustelineiden välistä "maisema" vastapäiseen tiiliseinään. Emme onnistuneet vaihtamaan huonetta, koska hotelli oli loppuunmyyty vierailumme (7 vrk) ajan.

Miinukset: No service, no breakfast before 7h30 am

Plussat: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!

Miinukset: nothing negative.

Plussat: No room service or breakfast and to noisy

Miinukset: Location

Plussat: Perfect location with easy access to the subway and Central Park. Time Square is a walkable distance yet the hotel is far enough away to not be as noisy and hectic.

Miinukset: The lighting in the room was a bit dim for working. The window was almost completely blocked by metal scaffolding so we never opened our blinds.

Plussat: Location was good; connected to Wayfarer which has great bartending staff; comfortable bed; good housekeeping service

Miinukset: Was not 5 stars in property, amenities or service. Room was very small for price (even in NYC) with crazy loud air conditioner; check in service was very transactional - no warmth or welcoming but this did improve at check out with much friendlier staff and great doorman/bellman.

Plussat: Comfortable beds, clean bathroom

Miinukset: Staff not friendly/unhelpful, tv didn't work, lights didn't work, loud air-conditioning, lock on bathroom broken, had to keep ringing for 4 towels (4guests) only gave 3 each day. Staff let housekeeping door slam each time they exit which was located right next to our door, so constantly woken early in morning. Room smaller than expected. Automated lighting system didn't work. Windows covered in scaffolding

Plussat: The property and Location are wonderful. Love that part

Miinukset: They removed perks and details like room service and in room snacks and never published it on their website. They made me wait for an hour even though the check in time is at 3 pm and I arrived at 7pm

Plussat: service and location very good staff!

Miinukset: The room was on the small side.The bed was just ok!

Plussat: Great stay in New York

Miinukset: Price a little high.

Plussat: Breakfast was good, however the place is small and there are many people. The room is small but nice, the bed very comfortable. The location is excellent!

Miinukset: The service staff is reduced, for the number of passengers staying at the hotel. The cafeteria service is uncomfortable, you have to go up to the second floor to be given a card to drink a coffee. The cocktail service that is given at sunset must also carry a card that is delivered to you in the lobby and are extremely strict with the schedule. There is no bottled water in the rooms. These are services that are available in hotels of the category they hold.

Plussat: the location is really good- all subway lines are close by. The staff is nice and helpful

Miinukset: You will miss the hotel if you blink. It really is a hole in the wall. Plus, the bathrooms are really tiny and the price you pay is the same as any other 5 star hotel. Also, the breakfast spread is a joke- skip it and go out instead.

Miinukset: I did not like that there was no coffee maker in the room. That is key for me. They do offer cards to go downstairs to get free coffees from the cafe attached to the hotel, but I like to have coffee first thing. Plus, the room was small for a family of 4.

Plussat: The cleanliness of the hotel and my room; the area where the hotel is located; the staff is very nice; the parking is convenient.

Miinukset: The fact that my room was too cold for our liking. The heating in the room is not turned on until the temperature drops to a certain degree Celsius.

Plussat: The room was very clean, the air conditioning wasn't too loud, the blackout curtains worked well, and I loved the rainfall shower head. We enjoyed the free wine and cheese in the evening and our free coffee as well.

Miinukset: I was expecting more from their breakfast. When I booked the hotel it said breakfast included when it should have said continental breakfast”. I've had way better continentals at way cheaper hotels. It was a huge disappointment.

Plussat: Overall, a nice property. Excellent AC as I was in NYC during a heatwave. Well appointed rooms, love that the TV is IN the mirror (haven't seen that high of quality picture IN a mirror before). Obviously you are in the middle of Manhattan so it was super busy and crowded, but the room was quite.

Miinukset: The hotel bar closes way to early considering it was 10:30pm on a Saturday night and they wouldn't serve me. Elevators as super slow and busy considering there are so many guests you might be waiting for five minutes each time you leave or go up. The bathroom shower faucet was broken and the sheets smelled like vinegar (sort of weird). Long line to check out too.

Plussat: The location,

Miinukset: We had to change the room in the middle of the night cause the first room we had was located next to the motor of the elevator and it was making far too much noise, a very bad situation when all you want is to rest after your 8 hours flight...

Plussat: very close to times square and central park (7-10 min walk)

Plussat: The bed was amazing. The room that we were given was also a nice size because of where it was positioned.

Miinukset: It was extremely noisy at night. There was no complimentary water in the room. There was a roach in the bar when I was having a drink with a friend that came to visit me.

Miinukset: The shower. Water cold and a bit too small for a rain shower

Plussat: Visiting for my boyfriends 30th, I let the hotel know beforehand and they brought up a bottle of prosseco, balloons and a birthday card which was such a lovely touch and greatly appreciated! Very central location, despite being next to Times Square we didn’t have any problems with noise in the evening. Beds very comfortable, super modern room and loved that the mirror turns into a TV! Breakfast being included, the wine and cheese hour, and free coffees per day are great extras that we used most days! Staff very friendly throughout our stay.

Miinukset: Breakfast would be better with a hot eggs or any kind of hot option, but it was still great to have breakfast included in the price.

Plussat: The suite was good sized for New York with some fun modern touches.

Miinukset: They make you pay money to store bags. There is no valet for this hotel level. They sucker you into using the garage across the street that then swindles you out of money for both rate and a bribe. I'm sure the doormen get a piece too.