New York hotellit lähellä The Majestic Theater

Plussat: Location.

Miinukset: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.

Plussat: All; Great location, big and clean room, nice hospitality, wifi

Plussat: Location was close to everything. Comfortable room to come back to after exploring.

Miinukset: NA

Plussat: Room was nice and clean. Comfy bed and pillows.

Miinukset: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.

Plussat: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Miinukset: Shower could do with more pressure

Plussat: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Miinukset: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Plussat: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Miinukset: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Plussat: Location

Miinukset: Room

Plussat: The friendly atmosphere

Miinukset: The run down carpet in hall ways

Plussat: I liked the concierge service especially Eric . He was so helpful and friendly . Excellent staff . I am so impressed.

Miinukset: When we checked in ... there were a few spots of housekeeping that wasn’t met . We pointed it out and it was immediately taken care of .

Plussat: I liked the bathroom and the workout facility.

Miinukset: Our floor 10 was in very poor condition. The carpet was ripped, dirty and had stretched areas that you trip over. The main hallways smelled of overwhelming cheap perfume that gave me a bit of a headache. I mentioned the smell to the front desk and they said they receive compliments on the smell so maybe it’s just me, but smelled like the perfume section of a department store. There’s no coffee or tea available in the room, just an expensive mini bar. We had a drink in the lounge and the drinks were an atrocious price, like they were an exclusive club (but not). It kinda felt like this hotel was a nice hotel 20 years ago but now is in disrepair. However, the bed was comfortable enough and the room was quiet so I did sleep well. You’re not suppose to hang out in your hotel in New York anyway right?

Plussat: The rooms are spacious and beautiful with comfortable beds and pillows!! The best part of our room was the peace and quiet on Times Square. The subway is steps away. Need tickets, need anything just ask one of the 2 concierge or 3 check in angels. We had the best 3 days in NYC ever and had home to come back to each night!!! You want it all, stay at the Knick!!!

Miinukset: Busy lifts at night.

Plussat: good location

Miinukset: none

Plussat: We stayed for 3 nights in this hotel. We loved everything about it! We had a bunker bed and we were really surprised that both bed had an TV. You also don’t need a adapter because you can charge it with your usb cable. The room wasn’t that big but VERY comfortable and clean. The location was perfect too. We’re 100% coming back!!

Plussat: Sijainti, siisteys

Miinukset: Säilytystilaa olisi saanut olla enemmän

Plussat: Staff was really kind and helpful

Miinukset: Buffet breakfast would be nice, even if it is only cold meals

Plussat: Everything was perfect

Plussat: Hip, clean, unique

Plussat: The location is fantastic. Right off of Times Square...and walking distance to the theater district. The room was immaculately clean and extremely comfortable. Although it is was on the small side, it had everything I needed for a comfortable overnight in NYC. The staff couldn’t be more helpful and courteous. I will definitely be staying at the Pod Hotel again.

Plussat: Location in theater district. Lots of options for powering up computer, phone, etc. Clean, light, and comfortable.

Miinukset: Rooms are small, but are efficient, attractive, and work.

Plussat: The location

Miinukset: The room size very small

Plussat: Location was fantastic, staff very friendly and helpful!

Miinukset: It was still pretty tiny

Plussat: I used to have a quick breakfast at Starbucks that is very close to the hotel.

Miinukset: The wood corners of the bed is sharp and easier to be hurt

Plussat: Location was excellent, close to subway and walking distance to most attractions.

Miinukset: The room was too cold, couldn’t get enough warm.

Plussat: Location

Miinukset: The elevators broke down and it was a mess getting up and down!! Staff was very helpful and nice!!!

Plussat: Spacious and very central

Miinukset: Better cleaning in the bathroom

Plussat: Nice room. Was given a quiet one as requested. Nice staff.

Miinukset: One of the two elevators to go from the street to the lobby was under renovation, so it made it a little slow to get to the lobby. But a temporary issue. No biggie.

Plussat: View from room was amazing :) Second time staying here and would stay again!! Rooms very spacious, clean and comfortable.

Miinukset: Bar very expensive.

Plussat: Location

Miinukset: We arrived 30 minutes early and they made us wait til 3 to check in.

Plussat: comfortable and clean

Miinukset: was unaware of the incidentals requirement until check in

Plussat: the location and the clean rooms, staff was great

Miinukset: Check-in took an hour of standing in line. Each day of our stay our keys reset and when we couldn't open our door, had to go back down to the lobby and stand in a 10+ minute line to get them reprogrammed. Prices at "Above" were a bit high. ure

Plussat: The location, room space and furniture, staff promptness to request, breakfast inclusiveness for lodgers convenience

Miinukset: Space and Security

Miinukset: Manager, rooms old outdated , too much money

Plussat: Location! Location! Location!

Miinukset: Everything about our stay was satisfactory.

Plussat: breakfast was not up to HILTON Standard. All the items of breakfast was ordinary. i never seen my life the breakfast like this. it was very disappointment to see under value breakfast.

Miinukset: Have to be changed menu of breakfast. It was surprised to see.

Plussat: Cleanliness, location, and value

Miinukset: A little pricey

Plussat: Clean ,convenient and caring staff.

Miinukset: No..-perfectly met and exceeded our expectations

Plussat: Location is very good and staff is superb nice

Miinukset: Lack of shower gel (only soap), strange blankets

Plussat: Clean, spacious and very informative staff. We actually walked out of the hotel we had booked originally and wish we’d book this one from the beginning.

Plussat: The location & the view are spectacular

Miinukset: This hotel is a nightmare !! from dirty bedding !! to fraudulent charges !! We found stains on the white sheets & comforter (one was just stuck to the sheet & we scratched it off & another bigger stain that was reddish brown.. that wasn't coming off) I called several times the 1st day to get new bedding, they never replace it, called several times the 2nd day & someone from housekeeping came while we were out & hung up the fresh bedsheets & comforter up by the closet (didn't put them on the bed) So now we went to talk to the someone in person, got the Asst Mgr, who feigned disbelief that any of this happened, basically called us liars (my niece & I) so we went back upstairs while he “researched” our claim. My daughter, my Niece & I went back down to talk to him, my daughter (who took selfies each time we left the hotel) basically had timestamps for those complaints. (also knowing they have a record for every call made from the phone in our room)Once we were back downstairs, he was a little more receptive. He stated that they should have changed it after the 1st complaint & it would be changed by the time we returned. He also said that he would comp the 1st night for us, that we would only have to pay for 2 nights instead of the 3. We checked out on the 23rd. The receipt reflected the comp room. The initial cost was 1567.67 & the amount charged was around 1121. Bye Bye New York.. End of story right ? WRONG... Fast forward to Oct 28th, 2019 ~ (over a month later) They went back in & they charge 472.00 card for the room they comp me…I called the hotel 6 or 7 times just to talk to a live person, once I reached someone they said it was a mistake & they would refund the money… but lets be honest, its fraud. It’s not a mistake someone actively went in & charge me for the room. EVERYONE, who stays here should check their visa invoices or bank invoices..

Plussat: Perfect location for theater. Very clean and spacious. Friendly staff.

Miinukset: nothing

Plussat: location and proximity to theaters and port authority terminal

Miinukset: Foundry restaurant wasn't very good

Plussat: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.

Plussat: The location is great. Walking distance to most attractions.

Miinukset: The floor is so wet due to humidity. Air conditioning cannot solve it. The fabrics are also very humid.

Plussat: Location to multiple subway lines, and theater district outside your door!

Miinukset: Restaurant was nothing special, compared to other Westin hotels that I've stayed at.

Plussat: Location and friendly helpful staff!

Miinukset: No

Plussat: Great reception area etc

Miinukset: Rooms / bathroom was terrible. Nothing like advertised

Plussat: Nothing.

Miinukset: Dark dusting room!

Miinukset: The room service food was worst thing i ever had !

Miinukset: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.

Plussat: Location

Miinukset: This is the worth hotel we visited. They was in construction and they didn't mentioned it. There is no minibar in the room and they even didnt offer water. So if you want to drink you have to go down 38 floors and walk for few minutes until you exit the hotel. The main entrance was thru a garage. The location is good (as all hotels in time square area) but other than that nothing. Not recommended at all.

Plussat: Promptness

Miinukset: Delay in Room services

Plussat: Me and my family love the breakfast.

Miinukset: Keep up the good work

Plussat: Location is best feature

Miinukset: 1st night room was next to service lift very noisy changed rooms

Plussat: Comfortable bed

Miinukset: Commode had foul odor emitting after the smell of disinfectant wore off.

Plussat: BREAK FAST GOOD ROOM CLEAN LOCATION IS PERFECT

Miinukset: ROOM SIZE NO BARKING AT ALL , YOU HAVE TO BAY 70$ PER DAY

Plussat: The location and the bed was so so comfortable

Miinukset: Non

Plussat: Right in the middle of Times Square. Easy access, great valet servi e.

Miinukset: Bathroom was a little dated, but was still nice.

Plussat: Sijainti oli hyvä ja perhehuone tilava. Hhvät näkymät (25. kerros)

Miinukset: Hiukan vanha, ehkä siihen nähden hinnakas.

Plussat: Although we obviously got a discounted rate they never made us feel less than valued. Gave us a late check out too so we didn’t have to go out in the rain!!