New York hotellit lähellä Madison Square Garden

Plussat: the location is great because I love Bryant Park.

Miinukset: Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .

Plussat: It has a great feature during weekdays where their stylish bar has an open bar hour for hotel guests. Directly across Bryant Park and close to many boutique coffee shops and Fifth Avenue are all pluses.

Miinukset: Expedia got my name wrong on the reservation...which doesn't make sense as I typed it in correctly online so the check in was me trying to explain that I did have a reservation.

Plussat: I love this hotel.

Miinukset: The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.

Plussat: Great location. Rooms are decent size and clean.staff was friendly

Miinukset: Hallway is very dark at all times

Plussat: Location

Miinukset: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Plussat: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.

Miinukset: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)

Plussat: View Restaurant staff was great! Nice suite with view of Broadway.

Miinukset: Construction noise in the morning.

Plussat: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Miinukset: Breakfast buffet way overpriced for the quality

Plussat: People at front desk were nice

Miinukset: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Plussat: Location was perfect . Check in and check out is very easy and staff was very friendly .

Miinukset: We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

Plussat: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Miinukset: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Plussat: The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Miinukset: Leaving!

Miinukset: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator

Miinukset: The did not clean the room very well

Plussat: Great location and some great views.

Miinukset: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Plussat: Location

Miinukset: Response time of the staff and high cost to eat hotel restaurant...

Plussat: Great location and our view was fantastic.

Miinukset: No refrigerators

Plussat: The location was good.

Miinukset: I had reserved a room with a view, when I arrived I was told that there wasn’t one available. The staff said they would get one ready, it was after 6 pm. Ok, no biggie, my daughters and I would wonder around Times Square a bit. Had to take all our luggage back down to luggage hold. After dealing with that, I returned to the the lobby to use the restroom. When I asked a staff member where the restroom was, “are you a guest “ then where’s your key?” I explained, and was told I would have to go back to the front desk for a key. The line was 20 people long. ITS A BASIC HUMAN FUNCTION! Using the lobby restrooms should NEVER be that big of a hassle. We finally got a room at 8:30 pm.

Plussat: Clean. Modern. Comfortable.

Miinukset: Lack of parking

Plussat: The room and location was wonderful

Miinukset: Staff not so friendly.

Plussat: Loved the shower, bed and location.

Miinukset: Our room was not cleaned after our first night. The towels were not of equal quality and some had a very odd smell. No water in our room.

Plussat: View from the room was excellent. Staff was very attentive to my needs when necessary

Miinukset: Nothing

Plussat: Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.

Plussat: We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay.

Miinukset: The air conditioning filter was clogged.

Plussat: Location

Plussat: The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square.

Miinukset: but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.

Plussat: Great location, great size of room, has a fridge in the room. I

Plussat: Liked our room location (corner, 31st floor)

Miinukset: Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.

Plussat: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.

Miinukset: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.

Miinukset: No robe in room, small TV. No room service menu apparent. Front desk never answers phone - NEVER. VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.

Plussat: Location, rooms are comfy , free internet

Miinukset: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.

Miinukset: Items of our luggage were stolen

Plussat: Nothing I liked.

Miinukset: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

Plussat: Excelente ubicacion

Plussat: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.

Miinukset: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.

Plussat: Clean rooms,

Miinukset: Small rooms

Plussat: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.

Miinukset: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.

Plussat: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .

Miinukset: We had to leave. We have recommended it to others and will be back.

Plussat: Nice hotel

Miinukset: Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Plussat: Nice interior

Miinukset: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.

Plussat: The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay.

Miinukset: The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.

Plussat: Close to subway stop

Miinukset: A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors

Plussat: The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,

Plussat: I didnt like anything about it.

Miinukset: I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.

Plussat: I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money.

Miinukset: The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!

Plussat: The room itself was relatively clean and the bathroom was modern and nicely appointed. The hardwood floors were a nice addition.

Miinukset: The room was far smaller than the pictures made it out to be. I understand that the pictures are designed to make the room seem as spacious as possible, but this was ridiculous. The room was a closet with a bed crammed inside. There was maybe a foot of space between the bed and the surrounding walls on all sides. The bed itself was very stiff and the pillows were so-so. The bathroom, will nicely appointed, was very cramped and the shower had hair and other gunk from previous occupants still on the floor. Also, the iHome that they had in the room still had an alarm set for 5am, which I didn't catch until it woke me up the next morning. It's not the hotel's fault that it was set but when cleaning and resetting a room between guests the staff should be more thorough and reset any alarms or other changes past guests have made to the electronics. Luckily my wife and I didn't spend any significant amount of time in the room except to sleep that night.

Plussat: close to penn station

Miinukset: I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.

Plussat: Nice, helpful staff. Great room for the price.

Plussat: Good location

Miinukset: Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.

Plussat: Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.