New York hotellit lähellä Macy's Herald Square

Plussat: the location is great because I love Bryant Park.

Miinukset: Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .

Plussat: It has a great feature during weekdays where their stylish bar has an open bar hour for hotel guests. Directly across Bryant Park and close to many boutique coffee shops and Fifth Avenue are all pluses.

Miinukset: Expedia got my name wrong on the reservation...which doesn't make sense as I typed it in correctly online so the check in was me trying to explain that I did have a reservation.

Plussat: I love this hotel.

Miinukset: The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.

Plussat: Great location. Rooms are decent size and clean.staff was friendly

Miinukset: Hallway is very dark at all times

Plussat: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.

Miinukset: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.

Plussat: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.

Miinukset: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!

Plussat: Clean spacious rooms, good service, not great wi-fi

Plussat: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!

Plussat: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Miinukset: Shower could do with more pressure

Plussat: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.

Plussat: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.

Miinukset: Avoid if you don't like fighting through crowds at Times Square.

Plussat: Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park

Miinukset: Can't complain about anything.

Plussat: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.

Plussat: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!

Plussat: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once. The lobby was a dimly-lit bar and the music was a little loud. You couldn't hear it any where else. There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room. Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day. The pillows were great, the mattress sagged a little in the center. There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design. Don't buy from the courtesy bar. Yikes. The prices are steep.

Miinukset: Bit of musky smell to the room. Mattress sagged a little. Room could use hooks for clothing- more than what they provided.

Plussat: The staff is great! The location is good. The theme it incredible

Miinukset: The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.

Plussat: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!

Plussat: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.

Plussat: The room was tastefully decorated and the bed was very comfortable.

Miinukset: The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests. there is no wardrobe either. lighting too dark. we wont be returning.

Plussat: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.

Miinukset: The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.

Plussat: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.

Miinukset: Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.

Plussat: Good location , kind staff , great beds

Miinukset: Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby

Plussat: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!

Plussat: So much character it hurts. Very cool especially the lobby facilities.

Miinukset: The day I was there ... No hot water.

Miinukset: Wifi was really spotty the first day, and the shower was installed with hot and cold reversed.

Plussat: got a good deal on Kayak.com. When I showed up to the hotel, they upgraded me to one of their best rooms for no charge. the room was beautiful, bed comfortble, and the space quiet. What a lovely refuge for a busy business trip! Thank you Avaol for a great stay: I'll be back!

Miinukset: not a one!

Plussat: Great location between 2 subway lines and a short walk to Penn station. Room was very large and clean. I would definitely stay here again.

Plussat: After long days of exploring NYC, the quiet beauty of the Avalon gave a wonderful respite. The rooms are generous in size, extremely clean, and oh so quiet. Would recommend it to anyone looking for a great place to stay in the heart of the city in the shadow of the Empire State Building. Complimentary fresh ground espresso & hot/cold filtered water. Our queen room ended up being a king - bonus!

Miinukset: Hair dryers are not great Extra fees not obvious upfront - paid $20 per day plus taxes on top of prepaid room.

Plussat: Huge room

Plussat: The staff was really kind - the man who handles luggage during the day is the most hospitable Bellman I've ever met. Excellent value at less than $200 for a night in Manhattan.

Miinukset: The bed isn't terribly comfortable. But everything else was good!

Miinukset: They were incredibly understaffed for the week after Christmas. It took an hour and a half to check in and 2 hours to get our car at checkout. Would never stay here again

Plussat: Price. Bathrooms were clean and nice. Spacious.

Miinukset: The facility felt very old and outdated. The quality of the floors, rugs, couches, shades was all poor. The floors were fake wood linoleum that moved around under your feet. The rooms need upgrades. The views out the back are straight into a construction site.

Plussat: friendly staff, great decor, good location

Miinukset: extra charges for everything wanted a double bed $100 “upgrade” wanted breakfast $16.95pp for run of the mill hotel breakfast no hot food. hotel fee per day $20, i know that’s standard for some hotels but they tried to be sneaky about it, that’s what i didn’t like. just be honest and upfront.

Plussat: Decent location, very convenient to 6 subway which is great to get up and down the east side of Manhattan. Very helpful staff.

Miinukset: Not a great few blocks for bars and restaurants and nothing much to speak of in the hotel itself. Wood veneer floors in rooms are probably easier to keep clean but not very comfortable or inviting.

Plussat: Great location, excellent price, friendly staff

Miinukset: No issues

Plussat: My son was graduating with a professional degree. Family from the Midwest were coming to NYC for the investiture. I made a reservation for 3 rooms (first mistake!). When I contacted The Avalon to change into the individual rooms, I was told to contact the online site where I made the reservation. The online site was absolutely no help! They refused to render any assistance, as they already their money. Contacted The Avalon who worked things out. They were a pleasure to work with. Rooms weren't ready when checking in, but all 3 parties arrived before 11 AM, so not unanticipated.

Plussat: Friendly, helpful staff.

Miinukset: Bad view out of room 733.

Plussat: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).

Plussat: minibar was loaded with choices

Miinukset: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!

Plussat: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.

Miinukset: Better gym room.

Plussat: The location is great. The bathrooms are nice. Internet worked well.

Miinukset: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.

Plussat: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.

Miinukset: Old shower and bathroom

Plussat: Service

Plussat: Very convenient location. Excellent service. Clean and cozy room.

Plussat: Staff was amazingly attentive.

Miinukset: No ice on floor

Plussat: friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings

Plussat: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.

Miinukset: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."