New York hotellit lähellä Viides avenue

Plussat: the location is great because I love Bryant Park.

Miinukset: Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .

Plussat: It has a great feature during weekdays where their stylish bar has an open bar hour for hotel guests. Directly across Bryant Park and close to many boutique coffee shops and Fifth Avenue are all pluses.

Miinukset: Expedia got my name wrong on the reservation...which doesn't make sense as I typed it in correctly online so the check in was me trying to explain that I did have a reservation.

Plussat: I love this hotel.

Miinukset: The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.

Plussat: Great location. Rooms are decent size and clean.staff was friendly

Miinukset: Hallway is very dark at all times

Plussat: Check in and out the staff were pleasant. Comfortable beds.

Miinukset: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.

Plussat: The staff was very helpful and very friendly!

Plussat: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.

Miinukset: Everything was perfect

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Plussat: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Miinukset: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Plussat: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Plussat: Location was great

Miinukset: A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.

Plussat: The view of the city and comfortable bed

Plussat: Location, rooms, restaurant, and 54th Floor Lounge were very nice

Miinukset: Everything... we will be back.

Plussat: Location

Miinukset: Overall atmosphere less than satisfactory

Plussat: Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Plussat: Overall staff was friendly.....BUT

Miinukset: Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!

Plussat: Best location in the heart of Times Square. Modern and very comfortable hotel. Rooms clean and well serviced.

Miinukset: Staff can be abrupt. Not very personal. No pool. Breakfasts below average. Overall not much to complain about.

Plussat: Very clean rooms, updated rooms, great service, great location.

Plussat: Very Clean, Very Modern. Loved it!

Plussat: Very close to local sights and shopping. Easy check in and good WiFi speeds. Friendly crew and good mobile streaming to tv.

Plussat: The lobby is wonderful. The staff are tremendous. The rooms are spacious and comfortable, although one was a bit noisy. But we were moved without fuss and very efficiently. Coffee and tea making equipment is by request. Good restaurant and bar.

Miinukset: The noisy room.

Miinukset: They didn't honor the booking for three so we walked out.

Plussat: Clean, nice, good staff. Spacious rooms. Good location.

Miinukset: Shower was a bit outdated.

Plussat: Room was very comfortable. Breakfast was excellent.

Miinukset: Sometimes I had difficulty understanding the staff as their first language was french.

Plussat: Friendly and helpful staff. Good location. Comfortable bed and nice room.

Miinukset: Check-in process was a nightmare. It took more than one hour until my reservation was finally found and confirmed.

Plussat: Bed was unbelievably comfortable.

Miinukset: Bathroom was not as well outfitted as the bed.

Plussat: Service was great, room was nice, free upgrade!

Miinukset: Shower wasn't too good. Room smelled a little like someone had smoked there earlier.

Plussat: Extremely friendly staff upgraded us to a king bed, left champagne in our room for our husband's birthday

Plussat: Location

Miinukset: Good deals always have windows against next building with no view

Plussat: Easy to get to fom Laguardia. Room nice, clean , quiet, temperature control worked well, staff efficient and nice. Twenty min walk to Harold Squire, MSG, Penn Station, 5 min to Grand Central. Good value hotel.

Plussat: The staff was so nice and went above and beyond to be as helpful as they could. Mario was a wonderful door man that was able to compensate the trouble we had with our door. Chris and Danny helped my mom and I get metro cards so we could use the subway to travel around the city. Danny physically walked us to the train station to show us where to buy the metro cards.

Miinukset: We had issues with the door to our room the entire stay, the key card wouldn't work after ten minutes of being programmed.

Plussat: Great Staff, very good location for us. Were always cheerful from the front desk to front door and especially the service people. Would recommend outright with the exception of noise.

Miinukset: Had very noisy neighbors next to us. Sound traveled easily through the walls. Traffic noise was also pretty apparent.

Plussat: The staff was excellent.

Miinukset: Small bathrooms. Phone system not working properly.

Plussat: The location is great for anyone coming from Long Island. I really like knowing that Kimpton always welcomes pets.

Miinukset: Fire alarm battery needed to be replaced. I ended up taking it out to make the beeping stop. I told the front desk, but they didn't seem bothered. The thermostat was held to the wall with tape. It came loose and the batteries did as well. I don't know if I received awards points or not, but I'm not sure I care. Kimpton wouldn't honor the lower price I found on hotels.com; so, I didn't book the room through them.

Plussat: Very friendly and helpful staff, great location, nice room.

Miinukset: WiFi was slower than expected; mattress softer than my preferred firmness.

Plussat: Staff was awesome and very accomodative Free Raid-The-Mini-Bar Card

Miinukset: Rooms were tiny (even by NY standards) Hotel felt a bit claustrophobic in general

Plussat: Rooms were large (for New York) and comfortable. Bathroom was large. Staff was friendly. Very close to Grand Central Terminal. Quiet at night.

Miinukset: Food prices at Silverleaf were not posted and VERY high!

Miinukset: See above

Plussat: Easy check in. Comfortable room and bed. Easy to get around that area of NY.

Miinukset: No coffee/tea in either the room or lobby. Walls pretty thin as we could hear neighbors.

Plussat: Enjoyed comfortable beds, coffe shop and evening wine that was complimentary.

Miinukset: Stayed there with wife and two teenage children - bathroom was too small!