New York hotellit lähellä Viides avenue

Plussat: Location

Miinukset: Not sleep friendly, can’t make it dark enough during day time

Plussat: The classic New York iconically landmark building!! Fantastic service! Danielle and the manager Teak at front desk were exceptional in their service to straighten up booking.com reservations which was done only hour before our arrival. Exceptional decor in suite room! It’s an expensive somewhat but most definitely gives you your moneys worth and makes you WOW for sure! Highly recommended!! By the way, you will not really feel “Home Alone!!” :)

Miinukset: Nothing so far..

Miinukset: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Plussat: The location is close to all attractive areas, the room was clean and comfortable.

Miinukset: The noise outside in the morning.

Plussat: Felt very comfortable. The room was lovely and quiet. Staff very helpful. Everything was as Fairmont would be expected.

Plussat: Excellent service

Miinukset: No

Plussat: Liked the accommodations and Concierge staff

Miinukset: Some of your staff gave us misinformation at times about dining options. Also we were part of the city blackout and some of your staff were very Unaccommodating while others did there best to be helpful and were very accommodating. Need to have everyone on the same page providing patrons with similar messaging and options during those challenging times. You actually had plenty of lighting and an elevator operating, that was more than others. Staff needed to not panic some did and some did not.

Plussat: The best of everything! Impeccable service and the bathroom...you just have to see it for yourself! Marble and gold with a huge soaking tub. Love this place!

Miinukset: Be ready to spend some money.

Miinukset: Some of the front desk staff seemed shell-shocked. There is no real lobby to this historic hotel which is odd.

Plussat: Nothing it’s the plaza

Plussat: The location. The station is below the hotel.

Miinukset: A house keeper was bad. No smile. She changed sheets and towels. But didn’t change glasses and other stuff. Sofa we’re making bed to other space but they weren’t moved back to the place where they should be. The my tip $5 wasn’t good enough for her. I don’t know how much is good because I’m from the country where we don’t have such a custom. A bell man wasn’t happy. The same reason. He showed unhappiness from body gesture and nearly did click his tongue! Other stuff,especially concierges are excellent!

Plussat: The bathroom was very nice and the bed was very comfy. Breakfast in the room was excellent.

Miinukset: There doesn’t seem to be a lounge to sit in, just the bars.

Plussat: Location, services

Plussat: Beautiful property in quiet location with best staff and service. We only ate snacks at the bar but they were excellent and cocktails by Mark and Ivan perfect- they run a perfect bar with balanced cocktails and excellent service. Coffee shop attached to hotel is excellent. I never thought being in NYC could be a vacation it's always a chore for me, but the Loews changed my mind.

Miinukset: Nothing.

Miinukset: The pictures on the internet were much better than actual. Was expecting a lot more luxury

Plussat: Location and staff

Miinukset: Staff, friendly and help full

Plussat: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Miinukset: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Plussat: The Lored is a wonderful and comfortable Hotel with a great location I simply love it!

Miinukset: Nothing

Plussat: NICE HOTEL

Miinukset: the room was very small, dark and a tiny tiny bathroom.

Plussat: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.

Miinukset: They will not serve the club sandwich in the dining room at dinner.at night, I do not want room service dishes/smells in my room -- and that would not make the club sandwich available. And the restaurants menu was pretty boring...

Plussat: The location Food in the restaurant

Miinukset: Lobby was very chaotic Staff preoccupied,stressed out and glazed over Never told me about a delivery I was expecting and they had been noticed and still forgot Horrible elevator system in the name of security Restaurant service was slow and unhelpful. The Servers hung together like grapes. No coffee in rooms, poor amenities Felt they were motivated by revenue generation NOT luxe experience SO COMPLETELY Overated

Plussat: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.

Miinukset: Pricy lunch, but suspect that is typical.

Plussat: service at the pool was terrific

Miinukset: check out was difficult. We were told on Friday that we could extend our stay until 2pm and then later that evening we were told that we could only stay until noon. So we sat in the lobby for 2 hours!!!!

Plussat: Great location. Super central and very safe.

Plussat: Location

Miinukset: ..

Plussat: Location

Miinukset: The bathroom was very small. The sink encumbers about 8" in the front of the toilet, you have to sit sideways. The air extractor in the bathroom haven't been cleaned in weeks. The shower door is very small, I'm 6' 195, I had go in sideways

Plussat: location is good.

Miinukset: very expensive per night. 25 dollar + tax for wifi+fitness+other things that we didn't use!!! 10 dollar for delivery food to the room is to match!!!

Plussat: Robert , concierge was super helpful!

Miinukset: All was excellent

Plussat: The bed was very comfortable. The room was clean and a good size.

Miinukset: The only issue I had is that, even if you tried, you couldn’t close the room door without it making a lot of noise. This was a little annoying at night.

Plussat: Great location, walking distance from Time square and Columbus circle. Jhamal from front desk was extremely helpful.

Miinukset: Long queues for lifts and reception during peak times.

Plussat: Location, staff, confort

Plussat: Location.

Miinukset: They gave us a handicapped room which has no tub. Totally inconvenient when traveling with young children who take baths. Upon arriving, it looked like the carpet was never vacuumed. Also, the $25 ‘fee’ you have to pay if you’re not a member. Front desk said it was for wi-if, etc., and there was no option to decline. I despise hidden charges that you can’t refuse.

Plussat: Location was superb and the premier suite was large and very quiet . Great for a family grouo

Plussat: The room had recently been redecorated and seemed fresh and airy. The Randolph Bar/Restaurant was good. Helpful satff.

Miinukset: The room was a little dark -- hard to read etc. The breakfast was way overpriced.

Plussat: Location

Miinukset: Renovations to exterior spoilt our stay. I realise work needs to be done but we should have been informed and the rates reduced accordingly. Rooms dated

Plussat: Liked particular room as it had a balcony and had good views over Manhattan

Miinukset: Nothing to dilike

Plussat: Great location, friendly & helpful staff. Rooms are small but clean and comfortable.

Miinukset: Nearby parking is expensive. AC in room is close to bed, kinda loud and cycles full-on/off.

Plussat: The location, the bed, the bathroom and amenities were all fantastic. The staff was very friendly and respected our privacy.

Miinukset: Another couple we were traveling with got a room that was not as nice as ours but I suppose that happens at times.

Plussat: Bed is awesome. Had a good sleep.

Plussat: Rooms had plenty of space and the 17th floor terrace was great.

Plussat: The location and the staff

Miinukset: The air conditioning was extremely loud

Plussat: Great location. Room was spacious for a family of 4. Hotel staff was very nice and accommodating.

Miinukset: I liked everything.

Plussat: Especially Raymond at the front desk and Daniel the Bell Boy are fantastic. Not only friendly and helpful but always ready with a good proposal for a restaurant or some sightseeing.

Miinukset: The rooms are a bit small for 4 persons with all their luggage.

Plussat: The service was superb! Diana was kind enough to offer a great place to take the kids for brunch, and always welcomed us by name. Serena greeted us with a smile and helped with a bag. Danny was also great.

Miinukset: Everything was perfect.

Plussat: The service of the hotel staff was excellent. They always made you feel welcome and we’re always happy to help with your requests and would always ensure your room remained clean. The gym facilities were great for a hotel and provided you everything you needed if you’re the average joe trying to get the rig ready for the day. Beds were really comfy and the hotel was in a great location. Across the road from one of the best coffees you can get in New York (Little Collins).

Plussat: The location was convenient knowing I was visiting Hospital for Special Surgery.

Miinukset: A fan in the bathroom to exhaust the steam from the hot water when taking a shower. It fogs the entire bathroom.

Plussat: Friendly staff! Answering questions fully and making appropriate recommendations. We are kind to fulfill late check out request.

Miinukset: Our toilet kept running after flush. Staff came to help but it reoccurred.

Plussat: The location is good.

Miinukset: Well it didn't help that the night I was there they had the blackout (July 13, 2019). The management was not very accommodating and no compensation was provided for the inconvenience. For some reason, the day after, not all the elevators were working.

Miinukset: You need to have coffee makers in every room

Miinukset: Staff was not responsive and responsible to the request for amenities in the room.

Miinukset: This hotel is not recommended for tourists and family as its was purely for commercial purpose only. We stayed 5 nights. They did not even have hot coffee nor complimentary water was kept in the room. The rooms are very old style. We were three in family but difficult to adjust as space storage for luggage and bad room is very small. The breakfast menu for all five days were almost same. Hotel is not concern about customer from different countries and there tastes.

Plussat: Everyone and everything was great nice place to stay

Miinukset: I liked everything

Plussat: Everything amazing place,nice staff and good break fast

Miinukset: Check in was not friendly, fast, or smooth. We designated our booking for the correct number of people, indicating that we needed bedding for the pull out bed. There was a bag of trash outside of our room door that remained there right through our departure. The bedding was not ready, when it did come there was no fitted sheet, the blanket was thin and harsh, we didn’t get additional pillows. The handle became detached off of the inside of the bathroom door upon first use, locking the occupant inside. Hilton would not send someone to address the issue meaning you couldn’t shut the bathroom door without getting trapped inside. The shower did not drain properly, filling the tub with a few inches of water. The towels were terribly hard.

Plussat: Location is the best. Within walking distance to all the major tourist places.

Miinukset: Expensive. No swimming pool for kids (maybe swimming pool is not necessary in NYC).

Plussat: Location

Miinukset: Needs refreshment the rooms and elevators are quite old

Plussat: very good environment, excellent location

Miinukset: bit expensive

Plussat: Evething is ok. Excelent ubication. Near Radio City, Rockerfeller Center, Saint Patrick, Moma, traían station, etc.

Plussat: The staff at the reception was absolutely top notch. Very professional. Thanks.