New York hotellit lähellä Chelsea Market

Plussat: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Miinukset: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Plussat: Check in and out the staff were pleasant. Comfortable beds.

Miinukset: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.

Plussat: We picked this hotel to try it out. As the hotel is very expensive we expected the room to be massive. Sadly we were disappointed as the room is tiny and not worth the $800+ The room is not sound proof so you can hear quite a lot of noise from the pipes and corridor

Miinukset: The rooms do not match the price. We found a lot of long hair on fall and on blanket

Plussat: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Miinukset: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Miinukset: Room was small for the money it cost and very noisy in the corridor!

Plussat: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Miinukset: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Plussat: Beautiful room and hotel, went above and beyond to make my birthday special

Plussat: Hip hotel. Really nice. Doesn’t have a “hotely” feel. Beautifully designed

Plussat: Location very good for NYC with many major attractions and shopping steps away. High ceilings, very nice linens and towels. Beds decent.

Miinukset: Value for money is really not there. For $650 a night minimum there needs to be big upgrades in the finishing of the rooms (cold, sterile, white), free amenities like mini bar drinks, better in room comfort and sitting areas. Overall the Refinery just needs more work on the details and the hospitality to get the value right. PS, no concierge ? In NYC ?

Plussat: Beautiful hotel well thought out to the smallest detail with an exceptional staff. Really. Other hotels should send managers here to see how things should be done.

Miinukset: We can’t think of a single negative.

Plussat: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Plussat: Sänky oli hyvä, asiakaspalvelu hyvää ja takkahuone oli miellyttävä. Sijanti oli kiva. Hyviä ravintoloita ja brunssipaikkoja lähellä.

Miinukset: Aamiainen oli heikko (kahvi, mehu ja listalta valittava (hyvin yksikertainen) yksi pääaamiainen, kuten jugurtti tai kananmunaleipä). Huone oli erittäin pieni, niin että matkalaukkua ei saanut auki muualla kuin sängyllä. Huoneeseen kantautui käytävältä kaikki äänet läpi.

Plussat: Sijainti

Miinukset: Joskus lobbissa oli liikaa väkeä.

Plussat: The location is fantastic. So close to Washington Park and everything else. Great feel to the place.

Miinukset: Nothing

Plussat: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.

Miinukset: At the bottom of this Survey it says I am from Norwalk CT but I am from San Francisco CA.

Plussat: Lovely lobby/bar and dining area. Good breakfast - both food and service

Miinukset: Poor service in the lounge in the evening (at both 7:00 and midnight). Failure of keyless system to open our room required 3 visits to front desk to rectify.

Plussat: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.

Miinukset: The room size is very small, but this is Manhattan where space is a premium. The bathroom size was adequate.

Plussat: It’s charming, has a great lobby area, very cozy. Has a great bar and restaurant . Location is the best.

Miinukset: Nothing!

Plussat: We thought the room was perfect but very small. The shower was good, glad to have slippers. The maitre d’hotel on Thanksgiving in the restaurant was lovely she was very friendly.

Miinukset: The room was the smallest room we have ever stayed in. The mini bar took up a lot of room that could have been used for our clothes. There wasn’t room to put up an ironing board. We felt a little claustrophobic.

Plussat: The cozy bar and lounge

Miinukset: The room was a bit tight

Plussat: Ambiance and overall style of the hotel

Miinukset: So I am not old but this place was very much catered to the young millennial crowd. I don’t know if any of the workers were over 30. There is no room for hotel guests in the lobby, lounge or bar area. The place is not large but attracts everyone with a laptop to come work from the lobby even as we find out none of them are guests. Would have been great to relax in the area but couldn’t get a spot. Mentioned it to one of the workers at the front desk and he was not interested in doing anything about it. Feel like there is a ton of potential but the lack of attention to the guests was very disappointing. We stayed there for three nights and tried to get a spot at the bar early every evening but was unable to the entire time. Once again, not that it was crowded with hotel guests but seemed to be a pretty big outside crowd in a small place.

Plussat: Great bar and lounge lots of character but lounge very busy with non residents

Miinukset: Too many non residents doing business in the lounge meant difficult to find a comfortable seat and rooms very small with no tea or coffee making facilities or anywhere to sit. Complimentary breakfast very limited

Plussat: Sijainti oli paras, samoin Greenwitciläinen tunnelma.

Miinukset: Huone oli aika pieni. Aamupalassa olisi voinut olla enemmän vaihtoehtoja.

Plussat: Hieno hotelli keskeisellä paikalla Manhattania. Voin suositella lämpimästi hotellia.

Plussat: Reklamaatio edellämainitusta asiasta hoidettiin hyvin. Sain ilmaisen aamiaisen. Duty manager hoiti asian sovitusti ja täsmällisesti Erittäin hyvä buffetaamiainen. Sijainti täydellinen. Siisti ja rauhallinen huone. Olin jo toistamiseen tässä hotellissa. Suosittelen!

Miinukset: Sisäänkirjautuminen onnistui vasta kolmannella yrittämällä koska aula oli aivan järkyttävän täynnä. Varausjärjestelmä oli kaatunut. Kallis hinta ja menetin tuntikausia kun jouduin odottamaan turhaan tavaroiden vientiä huoneeseen.

Plussat: Aamiainen oli erinomainen

Miinukset: Ikkunoiden heikko äänieristys; äänet kadulta kuuluivat voimakkaasti

Plussat: Sijainti oli hyvä suoraan metron liityntäkohdan sekä juna-aseman lähellä. Lyhyt kävelymatka moneen tunnettuun nähtävyyteen, keskellä Manhattania

Miinukset: Perushotelli ilman mitään kummallisempaa. Ei suoranaisesti mitään moitittavaa mutta ei mitään erikseen kehuttavaa.

Plussat: Erittäin hyvä sijainti. Erittäin siisti. Todella hyvä kuntoinen - viime vuosina remontoitu paljon.

Plussat: The favorite part of this hotel was that it was part of K-town. Also, the staff was very nice as they open the entrance every time we enter the hotel. It was also clean and nice, and I would like to visit this hotel again!!

Miinukset: There was nothing that I did not like about the hotel that was located in k-town. If I have to pick out what I did not like would be the size of the room and the price. It was kind of expensive compared to the size of the room.

Miinukset: Rakennustyömaitten melu häiritsi, aloittivat aamulla klo 5!

Plussat: Ideal location, lovely entrance.

Miinukset: Breakfast took too long, we could see it on the side under the heat lamps waiting but only two staff working the whole restaurant so took too long.

Plussat: Great location, around the corner from the Empire State Building and only 15 minutes walk from Times Square. Family room was a decent size as expected and the general cleanliness of the hotel was good.

Miinukset: No view from the room!

Plussat: Location

Miinukset: Expensive

Plussat: Distance from Penn Station and Broadway is perfect.

Miinukset: Rooms are small, hotels in NYC are expensive.

Plussat: Great location and frendly staff. Room size is decent and OK.

Miinukset: Communication between the hotel and transportation manager did not went well. I've informed hotel about coming late for my transfer but the car didn't wait for me as the person whom I spoke with did not manage to pass the message.

Plussat: The best part was shower water pressure and the nesspresso coffee machine.

Miinukset: The studio we booked was not the reality of what we got. They blamed booking.com claiming that ‘they use the wrong photos’ ! The day before we were due to travel they sent us a revised booking and room pricing claiming we requested changes, which we did not. After questioning them we got the prices reversed back to our original booking. The room we got looked like a standard room rather than a studio. The photos of the standard room were actually larger than the room we were in which they say is a studio. I tired to ask them what room or studio is classed but they kept on saying that booking.com use the wrong photos. Which quite frankly is a joke as hotels provide photos to their room types. I told that they even on their own website they show a different style studio than what we got and again they tried to argue. Just feel that this is a scam to lure people into making a booking, promising a large space and providing a standard bare minimum. Once you are there and tired it’s not to easy to break your plans and change hotels so like me most people end up staying. Further, there were issues with hot water. Almost daily we had to complain to get it working again. This is not a 5* hotel by a long shot. The linen was clean but overused and frayed. No iron or ironing board. No turn down service, if you won’t wash your own plates and cutlery, they go back in the cupboard dirty. In short - this is one of the biggest disappointments in my travel and definitely no value for money. I hope other travellers won’t fall in the same trap.

Plussat: Large suite style rooms, beautiful interior design.

Plussat: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.

Miinukset: the elevator is always busy and a bit slow.

Plussat: Easy to deal with staff. Location.

Miinukset: Definitely could hear the neighbors ;)

Plussat: Love the kitchenette as well as the Nepresso coffee! The swimming pool and the spa was great!! Staff are very professional and courteous! Subway Line 6 is just 1 min away.

Miinukset: The shower too strong and if not careful bathroom will be flooded

Plussat: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.

Miinukset: The staff were extremely helpful friendly and happy to help with any request I would visit again and recommend

Plussat: Location in NY Midtown is very good Room is spacious and bed and pillows very comfortable. It has a small kitchen with microwave, refrigerator, Nespresso coffee maker and a toaster. You can prepare your breakfast there , which is pretty good, considering the cost of the breakfast at the hotel

Miinukset: For a start, is far from being a 5 star hotel. Probably a 4, and not so sure. Do not be confused with price. You get what you pay, and I did not pay the price of a 5 star. The hotel needs maintenance. Everywhere. The light of the Bathroom was very poor. I asked to be repaired, and it was, but nevertheless I could hardly see myself in the mirror. The shower deserves its own chapter. There is a continuity in the floor of the shower with the rest of the bathroom. When you have a shower, the whole bathroom gets wet for a while. I have never seen before such a poor design of a bathroom

Plussat: Everything was excellent and beyond expectations; beautiful, clean, cozy, modern and very welcoming. Swimming pool is amazing and having the kitchen in the suite really convenient :)

Miinukset: Nothing!

Plussat: The staff is extremely helpful and friendly. Our room was spacious and well appointed.

Plussat: Staff is amazing

Miinukset: The next door guest and their pot odor all night.

Plussat: Property was clean and modern

Miinukset: There was no fridge or kettle. The beds in the standard guest are well beds and are very high off the fround