New York hotellit Kips Bay

Plussat: The location is amazing. We walked everywhere uptown, downtown, midtown. Great restaurants in the area from top end to casual. Had a lovely meal at the hotel restaurant - Simon and the Whale on Saturday night, don't forget to book popular. Staff friendly and helpful. Arrived really late into the hotel and was directed to an all night diner.. so when in Rome - NYC. The bars in the hotel are great as well and serve up a great cocktail and a mean Hendricks, also open late perfect for late arrivals.

Plussat: The decor of the hotel and the rooms were fantastic, having a few restaurants in the premises was great but the food and the prices was not for my taste or met my standards. Too expensive for what it was!

Miinukset: The price and service

Plussat: The hotel decor is super cool. The roof top bar offers the best views up and down lexington with several iconic buildings.

Miinukset: The rooms weren't very practical and small.

Plussat: Cleaning staff were lovely and very helpful

Miinukset: Reception staff

Plussat: Nice location, beautiful interior.

Miinukset: No water in the room, you have to ask for it.

Plussat: Persoonallinen sisustus, metro lyhyen kävelymatkan päässä, lähellä useampi aamiaispaikka ja ravintola.

Miinukset: Rakennusmiehet aloittivat kovan metelin klo 07 aamulla. Hetkittäin rauhattoman oloinen hotelli. Hintava, mutta taitaa olla näin jokaisen hotellin kohdalla New Yorkissa.

Plussat: There are ample amenities in hotel and the rooms were clean.

Miinukset: 1- my room was by the turbines for the entire hotel ( I stayed for a week) and after asking to move rooms 3- times, I never heard from a manger once. 2- the hotel books out all of their great amenities all week for private parties, so hotel guests can’t use them. Literally every night once of the restaurants or bars was closed over my 4-night stay. 3-the restaurant isn’t owned by the hotel so they won’t let you get a glass of wine ($20-which I was forced to drink In Togo plastic cup) , nor room service. also the same restaurant ironically had no Togo coffee cups with lids, but there is another coffee shop about 20-feet away... 4-there is a room service cart sitting in the hallway all week, like it’s a motel 6. Overall, There are so many choices in Ny... this hotel is bare bones (no frills) and the staff Has been trained to brush off hotel guests with no remedy for service.

Plussat: Nice bed, nice staff, cool decor

Plussat: The bed was super comfortable, the location was good, and the staff was nice.

Plussat: Rooftop tiki bar Very chill vibe Well decorated Connected to a new hip restaurant Free wifi Streaming Environmentally friendly

Miinukset: Small room, especially for the price Small bathroom, not suited for doing hair and makeup The hallway felt like the Titanic The security gave me a hard time going to the roof (even after I displayed my key)

Plussat: I underestimated this hotel. My room was very nice and the front desk customer service was excellent.

Plussat: 10th floor

Miinukset: Sink had slow leak. Two drawers wouldn't stay shut. Most notably, housekeeping knocked on my door at 10am despite the do not disturb sign and the fact that checkout was noon.

Plussat: staff and rooftop view

Miinukset: no free breakfast :( pricey parking

Plussat: The location was great The staff were lovely

Miinukset: The rooms were too small, we had to move from the first room allocated to us and the second room as the same size only it looked out onto the road instead of a duct pipe !! Apparently they were standard rooms

Plussat: Great spot to stay in overnight after dinner and show.

Miinukset: Rooms are very small, but adequate

Plussat: The staff was exceptionally pleasant at arrival and all through our stay.

Miinukset: Wi-fi was spotty and I couldn't access with my iphone. Staff wasn't able to either although as soon as I was in another location, I had no problem. It would have helped to have a channel listing for the tv.

Plussat: Location

Miinukset: Had to ask for room change as original too small. Elevator WiFi out of service one evening 6 flight walkand no water. Any chance of a rebate?

Plussat: Location, general decor, cleanliness, that you can open a window, nice bathrooms, easy for Uber to pull up to, proximity to coffee shops and restaurants

Plussat: Quick check-in and check out process. Hotel is very conveniently located.

Miinukset: Room was extremely small, though not the smallest of NYC hotel rooms that I've encountered.

Plussat: The bed... was SUPER FIRM. somehow I slept really well but it felt like I was on a cardboard mattress.

Miinukset: The mattress. The rooms truly are very tiny. Not even room to put out a yoga mat. It was fine bc I knew to expect that. But for anyone expecting any space... you’d be disappointed with a standard room for sure.

Plussat: Definitely a unique NY experience - small rooms have everything you need while reminding you that you're in NY.

Plussat: Hotelli on erilainen ja poikkeaa valtavirrasta, mutta koska sen tiesi etukäteen ei se haitannut.

Miinukset: Ikkunat olivat yksinkertaiset ja äänet kadulta ja alakerran baarista kuuluivat selvästi

Plussat: Location was great. Unexpected free coffee. They accepted a change of room (we improved a lot!). Bagel coffee shop just in front had great breakfasts for a good price (under 15$ for two). Paintings on the walls are interesting (if you're open minded). There is a water fountain where you can refill your bottle.

Miinukset: When we got there, the guy at the reception was a bit cold, not very welcoming (was on a weekend, past midnight). First room we had was kind of horrible (witches all around and a little window facing a wall, without any sunlight), but when we changed room got much better (with sunlight, facing the street). You have sometimes the feeling that you're in a squat house (depending on the room/floor and the amount of graffi). It's slightly dirty (I saw a cockroach coming out of the handwasher...). Pictures look better than what you actually feel when you're there. To be honest, next time in NYC I would try to find something a bit more comfortable/normal. Although, if you're open minded and you can't find anything better, it can be acceptable.

Plussat: Nice location. Reasonable rate.

Plussat: Absolutely nothing. Worst experience I have ever had and the only recommendation I would give people is to stay away and avoid this place. Wish I could give it a negative review.

Miinukset: Went to NY to Propose to my GF. This ended up being the worst experiences of my life. Originally booked because I thought from the pictures it would be something different & unique with the different paintings of the rooms. I WAS WRONG. There was construction on the street. I called to verify it was the correct place. After about 6 tries, someone finally picked up. Sounded like we woke him up. He confirmed it was the street but was NO help in telling us where we could park. After 30 min we finally found parking. As soon as we walked up to the door, I thought to myself, what did I just get us into. Tons of cameras & one single door. We had to be buzzed in & as you walk in you get this eerie feeling that makes you want to turn around. The stairs make you feel like you may fall through. You get your key after talking to the guy that looks like he lives in the office. Room was up 3 flights of stairs & while walking up each flight, it just got more eerie. People laying in the hallways, smelled bad & they were trying to cover up & mask it with incense. Windows were missing & dropped right down to the street. The only thing keeping you back from falling out was a rusted rail. Our room door was dry rotting. Go into the room & felt like we were part of an episode of Supernatural. Lighting was creepy & lamp hanging off the table. Room atmosphere was warm, sticky & smelled musty & of mold. Throat already started itching & felt scratchy. AC unit turned on but no air blew out. Water dripping from pipes, bathtub dirty & sitting on rusted metal plates lifting it off the floor. Under, it looked to have gotten wet many times & started dry rotting & saw a roach in the bathroom. Under mattresses were metal spring rusted frames. You felt like bugs & fleas were crawling on you. We turned around & left. Knocked on office door & could hear him putting his pants on.

Plussat: Loved the kooky decor and the chill vibe, pleasantly surprised by how clean the shared bathrooms were, loved the artwork!

Plussat: The hotel is unique and this is its main appeal. It’s like staying in a diorama, which has its charms.

Miinukset: The room smelled bad. There was a sink in the main room, on carpet, and I think the area under the sink was mildewed. It just generally didn’t feel terribly clean. It’s clear the cleaning staff did their best, but the facilities are old and in this room, not well tended. Considering how much it cost to stay there, this didn’t feel like good value.

Plussat: Very interesting

Miinukset: Only one mirror in the room

Plussat: The staff and location.

Miinukset: Comfort.

Miinukset: The day we left New York we asked the staff at Carlton Arms to call a taxi driver who could take us to JFK. We did this to have some sort of validation of the taxi driver. However - we got completely fooled by the taxi driver who came to pick us up at the hotel (there was no doubt that the driver and the person working at the hotel new each other). in the hotel it says that it is 53 dollars to JFK (not including tips and bridge fee). We ended up paying 72 dollars (not including tips) and the driver increased the total amount a few times during the drive. We could not pay with credit card unless we paid an extra 20 percent of the total amount. I don't know if the Carlton Arms is aware that the "Delancey taxi service" charge so much extra money, but I think they should reconsider using them as it is a lot cheaper to hail a cap on the street.

Plussat: Nothing about the place seemed right.

Miinukset: We were greeted in a very non-friendly way by the person at the desk. The room welcomed us with 2 dead cockroaches. We were told to vacate 2 hours earlier than expected in spite of informing them earlier about the agreement we had while booking our stay. Had to wait for 2 hours outside with my 1 year old child because of this. Simply horrendous !

Plussat: The staff were fantastic, the art was really cool and the value for money was superb!

Plussat: Well located and fun to have such universe in a hotel

Miinukset: Dirty and small bathrooms, really disappointed