New York hotellit lähellä Manhattan Mall

Plussat: Staff hospitality is superb from the front desk, and service staff throughout the hotel.

Miinukset: It was sad to have to leave our NYC home away from home.

Plussat: location was fantastic, staff courteous and friendly. snacks throughout the day and nightly happy hour were added bonuses. check in/check out was easy.

Miinukset: size of the queen room is too small except if traveling alone. the lobby breakfast area is rather dark and small.

Plussat: Did not take advantage of the breakfast.

Miinukset: It would be nice if the rooms could have a comfortable chair in addition to the desk chair. Other than that the rooms are quite comfortable and welcoming. Also would be nice to have staff available to hail a cab .

Plussat: Location

Miinukset: Staff and poor equipment..no bottle of water offered except the 1st night...

Plussat: Staff was great, but way to overpriced to go again

Miinukset: It was a bit more expensive than what I believe should've been payed and the cafe wasn't as hyped up as it was spoken for.

Plussat: Ystävällinen palvelu

Miinukset: Aamupala ei vastannut hotellin antamaa kuvausta.

Plussat: Love the location,the staff. Room too tiny and they could have served American breakfast for the price. Had to give me a softer pillow because the one on bed was like a brick

Plussat: All amenities were perfect and the service was even better. There was a complimentary wine and cheese hour, as well as continental breakfast!!!

Miinukset: The room was a bit tight. The hotel did not have common facilities besides the lounge / continental breakfast area.

Plussat: The small hotel's clever, compact design features are ingenius. There is no wasted space, yet it is most comfortable, quiet, clean and attractive. Complimentary breakfast and wine/cheese bar in the the afternoons are nice touches.

Plussat: The hotel staff was wonderful.

Miinukset: Rooms were small but comfortable.

Plussat: Location was great.

Miinukset: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Plussat: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!

Miinukset: Nope.

Plussat: THE STAFF, the room, the view. Everything was SO perfect. I can not wait to come back here.

Miinukset: nothing

Plussat: Location is great, room and bathroom were super clean.

Miinukset: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.

Plussat: Location

Miinukset: No

Plussat: Polite and friendly staff, very comfortable room and perfect location.

Plussat: The buzzy lobby, the bar, corner room on high floor

Miinukset: The shower could have been better. Water pressure is low. It was very difficult to regulate the water temperature. There was only a partial glass panel which meant water on the floor making it slippery. I felt cold because you could not enclose the shower and cool air drafted in. The threat of Legionaire's disease was not exactly a plus. The towels were thin and scratchy, not up to a standard to be expected.

Plussat: Clean, roomy bathroom, very helpful and friendly staff and good location

Plussat: Location was great, bed and pillows were very comfortable and the hot shower was fab!

Miinukset: The staff in L'Amtico. We tried to go in for breakfast one day and were told quite rudely that we could only have the table for 1 hour, fully booked for another evening meal request and on the day we left sat at the bar for a drink and pizza and again the bartender was very abrupt in his manner.

Plussat: Nothing

Miinukset: Everything

Plussat: The location suited me.

Miinukset: Guest rooms are in need of refresh, they look tired with scratched and stained furniture. Stains on the wall. There is the impression that the hotel is run from the front desk by a group of inexperienced, unpolished young people who are not trained, or interested in, a genuinely positive guest experience. Some of the Vine waiting staff are surly and resentful and service could be better. Overall there is not a sense of being looked after.

Plussat: Loved the character, awesome room relative to most NYC hotels I have stayed in.

Plussat: It has a lot of charm and character. More than most hotels of its size and quality.

Miinukset: The room was a little small, but the charm and cleanliness and made for it.

Plussat: Sänky oli hyvä, asiakaspalvelu hyvää ja takkahuone oli miellyttävä. Sijanti oli kiva. Hyviä ravintoloita ja brunssipaikkoja lähellä.

Miinukset: Aamiainen oli heikko (kahvi, mehu ja listalta valittava (hyvin yksikertainen) yksi pääaamiainen, kuten jugurtti tai kananmunaleipä). Huone oli erittäin pieni, niin että matkalaukkua ei saanut auki muualla kuin sängyllä. Huoneeseen kantautui käytävältä kaikki äänet läpi.

Plussat: Sijainti

Miinukset: Joskus lobbissa oli liikaa väkeä.

Plussat: Cafe, aesthetics, location cannot be beat.

Miinukset: Uncomfortable bed. Bad water pressure. Consistently rude staff in both restaurant and check-in

Plussat: The location is perfect for a stay in the Village. It was within easy walking distance of everything. The room is small but adorable, perfect for a one night stay. The staff was pleasant and helpful. Plus, the breakfast is fantastic!

Miinukset: The bed isn't super comfortable. In particular, the pillows are super flat, so I would recommend bringing your own if, like me, a good pillow is important to your sleep. That was really the only negative!

Plussat: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.

Miinukset: At the bottom of this Survey it says I am from Norwalk CT but I am from San Francisco CA.

Plussat: pretty hotel

Miinukset: No one helped us with our bags on arrival or departure. The lobby and lounge was over-crowded with non-hotel guests on their laptops. It was like walking into a student shared workspace. So no room to hang out in the lobby lounge. The rooms were small, with no place to put a suitcase. They could not even provide a suitcase rack.

Plussat: Location.

Plussat: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.

Miinukset: The room size is very small, but this is Manhattan where space is a premium. The bathroom size was adequate.

Plussat: We thought the room was perfect but very small. The shower was good, glad to have slippers. The maitre d’hotel on Thanksgiving in the restaurant was lovely she was very friendly.

Miinukset: The room was the smallest room we have ever stayed in. The mini bar took up a lot of room that could have been used for our clothes. There wasn’t room to put up an ironing board. We felt a little claustrophobic.

Plussat: Great bar and lounge lots of character but lounge very busy with non residents

Miinukset: Too many non residents doing business in the lounge meant difficult to find a comfortable seat and rooms very small with no tea or coffee making facilities or anywhere to sit. Complimentary breakfast very limited

Plussat: Sijainti oli paras, samoin Greenwitciläinen tunnelma.

Miinukset: Huone oli aika pieni. Aamupalassa olisi voinut olla enemmän vaihtoehtoja.

Plussat: Sijainti oli kohtuullisen hyvä. Ensimmäisen yön huoneen ikkunasta oli upea näkymä Manhattanille ja joelle. Siivouspuolen henkilökunta oli mukavaa ja avuliasta, samoin ovimies. Rikkoutuneen jääkaapin tilalle tuotiin pyynnöstä uusi.

Miinukset: Tuntuu suorastaan huijaukselta suositella kolmelle aikuiselle huonetta, missä on kaksi 130cm leveää sänkyä. Kaksi aikuista ei 130 cm sänkyyn mahdu mitenkään! Huoneeseen olisi hyvin mahtunut lisävuode, mutta sellaiseen ei suostuttu. Lisämaksusta saimme sviitin, jossa yksi leveä sänky kahdelle ja surkea vuodesohva isossa huoneessa kolmannelle. Sinne saimme kovan puhumisen jälkeen lisävuoteen vuodesohvanukkumisen sijaan. Huone oli sisustukseltaan vanha ja ankea. Makuuhuoneessa oli rikki sekä ilmastointi, että avattavan ikkunan mekanismi. Lupauksista huolimatta näitä ei tultu koko viikon aikana korjaamaan. Jääkaappi oli jo tullessa hajoamisen partaalla, silti sitä ei oltu valmiiksi vaihdettu. Valo vikkui eikä kunnolla kylmentynyt. Hajosi sitten lopullisesti parin päivän päästä. Näkymät huoneesta olivat ikävästi vastapäisiin huoneisiin, onneksi osin myös vapaammin Manhattanille.

Miinukset: charge me for full bed and give me twin

Plussat: Location, good size rooms, great view

Miinukset: Check in took a while

Plussat: The views from my room window was amazing. The staff made you feel VERY welcome.

Miinukset: Yes, a 25 - 30min walk from timesquare.

Plussat: Location

Miinukset: Large Dead cockroaches on the floor was disgusting

Plussat: Mahtavat näkymät corner king huoneesta ja hyvä sijainti!

Plussat: Spacious, comfortable, great views

Miinukset: No bathrobes or bottled water. Requested roll in shower, we didn't get this and I had to negotiate a step into the shower, but ideal when an amputee but I managed.

Plussat: The property is great. Location is right beside the UN. 2min walk to the UN check in place for tourism. Room is clean and I can even see the empire building through the window.

Plussat: Room was clean, bed was comfortable. View was great

Miinukset: We were walked in on by hotel cleaning staff, unannounced without a knock. Our room received two spam calls. No complimentary water bottle and no room service menu to be found.

Plussat: Great location for work. Very comfortable and clean facilities. Very nice staff.

Miinukset: Paid Wifi for 15.00 dollars a day!? Rather unbelievable these days, where free included Wifi in hotel rooms is the norm. A very good 4* Hilton like the Millennium should have Wifi included.

Plussat: Location, view.

Miinukset: late check in.

Plussat: The staff was amazing and the location very secure and clean.