Madrid hotellit Alameda de Osuna

Plussat: very closed for metro station.the extra large breakfast.

Miinukset: thiknes of the walls .during the night noise coming from the other rooms..

Plussat: Breakfast was quite good, rooms are corrects

Miinukset: I had a very bad experience when I forgot my charger and the staff did not want to send it back to me (even if I pay for it of course) They just asked me to contact DHL ... It is a shame to see basic services like this not provided by the hotel

Plussat: Clean room and Good desk

Miinukset: Thickness of the Walle and door.. I heard everything my neighbour was doing.

Miinukset: Hotel van never showed up at airport and upon questioning hitel staff I was lied to and treated very unsympatheticly. Had to shell out for a cab, so hotel location and airport shuttle amenity was totally pointless. Disappointed with NH brand and staff

Plussat: Lentokenttäkuljetus alkaa klo 6.00 ja toimi erinomaisesti.

Plussat: Shuttle bus service is great. Very convenient and comfort bus.

Plussat: Ystävällinen palvelu.l Siisti, vastikään remontoitu hotelli. Toimiva lentokenttäshuttle. Hyvä, runsas aamupala, jota tarjoillaan jo klo 6 alkae4n aamulla.l

Plussat: Clean, comfortable and newly renovated. Shuttle to and from the airport makes it convenient for flights. Restaurants close by. A quite residential area.

Miinukset: If you don't eat at one of the restaurants across from the hotel you have to walk a long way for others

Plussat: The hotel was clean. The stuff was very friendly and helpful.

Miinukset: Everything was ok

Plussat: Beds were super comfy, shower had a non slip mat, everything was clean and working, and the breakfast starts real early and has SO MANY options... Highly recommend this hotel

Miinukset: Only way for this to be better was for it to be free

Plussat: Huoneet OK, erinomaiset vuoteet. Oikein hyvä ja monipuolinen aamupala.Hyvä sijsinti lähellä lentokenttää ja toimiva shuttle.

Miinukset: Kaikki OK.

Plussat: Rauhallinen lentokenttähotelli.

Miinukset: Vieressä olevan valtatien äänet kantautuivat hotellihuoneeseen. Äänekäs ilmastointi. Hotellihuone pieni.

Plussat: Convenient for airport, useful shuttle bus. Helpful staff and good bar/restaurant.

Miinukset: Very big.

Plussat: Hotelli lähellä lentokenttää.

Miinukset: Hotelli ei ollut 4 tähden veroinen, vaan oikeasti 3 tähden hotelli. Huoneemme olivat huonosti siivottuja. Äänet käytävältä kuuluivat huoneisiimme. Aamupala tarjoiltiin niin myöhään, että aamulennon takia emme saaneet sitä.

Plussat: The manager and other staff was well behaved and food was very good

Miinukset: There was an error in booking plan. We wanted to book from 22 to 24th April and we don't know how the booking was made from 24th to 26th. May be I made a mistake in booking. But when we arrived on 22nd April night and checked in, the reception staff booked us, well we can understand it's late at night and staff can make mistake too. But no one told us until next day morning we finished breakfast and came to reception for some Madrid visit plan. So we ended up paying 190€ more as we wee not booked for 22nd night. If we were told earlier, we would have had choice to go some other place cheaper, but due to negligence of booking, we paid higher price. After all we all are human being and can make mistakes, but why as customer, we paid the higher price? Why hotel didn't give us some concession as it was their mistake too to take us in on wrong booking dates. So overall, I will not think of going to such hotels anymore. Cause the next day, we checked out and found other cheaper hotel and went to stay there and we lost half a day of our trip.

Miinukset: 6th floor, to much noise from the external and from upstairs bathroom draining. a shame.

Plussat: Clean, spacious room with all you need

Miinukset: You hear very loud how the water from rooms above runs down (shower/toilet)! Bad insulation around the waterpipes in the walls.

Plussat: En mistään ja varasin vahingossa väärälle kuukaudelle niin hotelli ei palauttanut varaus hintaa!!!

Plussat: Close to airport. Great transfer service

Plussat: Siisti huone ja minibussikuljetus lentokentälle.

Miinukset: Urheilukenttä vieressä ja lasten huutoa myöhään iltaan.

Plussat: it has an airport shuttle. but the driver was rude and didn't announce what terminals we we stopping at, so one of the passengers got it and went to finf out to tell everyone...

Miinukset: In general the hotel has an aging feeling about it. maintenance is poor, there are always queues at the front desk, I could never contact reception by phone, and the staff were largely indifferent to the clientele.

Plussat: Useita ravintoloita alakerrassa, joissa voi ruokailla. Hyvä aamiainen. Toimiva shuttle lentokentälle. Erinomainen suihku, ehkä paras pitkään aikaan.

Plussat: nothing, I never received a confirmation

Miinukset: I never received a confirmation of reservation nether from kayak nor from getaroom and when I tried to log in and confirm it from Spain your cyber security geniuses blocked me from entering my profile.

Plussat: Hommat toimi moitteetta! Ensin saatiin huone yhdellä parisängyllä, vaikka varattiin huone kahdella sängyllä. Vaihtaminen sujui ongelmitta. Huone oli erittäin siisti ja miellyttävä.

Miinukset: Lentokenttäkuljetuksessa oli vaikeuksia. Ilmoitimme tarpeesta päästä terminaaliin 2, tästä huolimatta T2 jätettiin väliin ja meidät vietiin T4:seen. Sanaharkan ja väittelyn jälkeen meidät kuljetettin oikeaan terminaaliin.