Madrid hotellit lähellä Teatro Real

Plussat: Everything was excellent, except for a noisy elevator adjacent to my room.

Miinukset: Having a shared wall with the elevator which was disturbing

Plussat: We loved the breakfast selection. Also the bed was comfortable so the comfort of the room was top notch

Miinukset: It is not the property’s fault but we could hear a family next door since they were not quiet early in the morning. But once again, not the hotel’s fault

Plussat: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.

Plussat: The setup and location. Very close to restaurants and bars and even close to the main train station that takes you to the airport.

Miinukset: Not really.

Plussat: I love the building, the staff, the deco, the breakfast and the nice location, central and convenient. It is one of the places I recommend and the NH Label is a good one.

Miinukset: The rooms were cold. Was impossible to get the heat up, and even in the common rooms it felt cold.

Plussat: Location. Front desk staff friendly.

Miinukset: Old bathroom, could do with an upgrade. Overall I was expecting more from a ‘NH Collection’ hotel.

Plussat: Amazing breakfast, very attentionate and courteous personnel, flexibility, classy lobby and tasteful decoration on the ground floor. Beddings were very comfortable and the shower was beautiful, with those excellent NH amenities.

Miinukset: Not a very stable bed (little wheels), the room was not that spatious... but those are small details compared with the positives.

Plussat: Lovely private terrace, excellent customer care, convenient location. Special thanks to Francesco Maleci, Guest Relations Manager: I left my designer sunglasses behind when heading for the airport in rush. I contacted the hotel and got the immediate response. Not only did I receive my glasses back, but also the overall communication was prompt and efficient. I was amazed with professionalism and honesty of the staff member!

Miinukset: Lights in the bathroom aren't great

Miinukset: Will stay at Axel over and over again!

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Aamiainen oli loistava!

Plussat: Excellent location in the center. Extremely friendly and helpful staff. Breakfast is nice with real coffee served from the bar. Sleeping was comfortable, good sound proofing and temperature control. Air-conditioning was working even in winter, which is a big plus in European hotels. The steam room and heated pool on the roof are great.

Miinukset: The bathroom setup is a bit weird: toilet, shower and sink are all in separate rooms. The light in the room is too harsh. The shower in the steam room area on the rooftop has no soup or shampoo.

Plussat: Our room was exceptional-6th floor. Lovely design and great night sleep! Staff very friendly and the hotel is very central to walk everywhere. Thank you.

Plussat: 1) Room is spacious 2) Location is great 3) Hotel facilities are really good. The hotel has a nice swimming pool and gym.

Miinukset: The sound insulation of the rooms is not good at all. You can everything happening on the street (we had a premium room facing the street). On top of that, there were construction in the area (which was not under the control of the hotel) which made the issue even worse. Floor was not cleaned properly after having asked the staff to do so.

Plussat: The location, rooftop and the pool were amazing! I Wish i had stayed in summer.

Miinukset: There was nothing i didnt like

Plussat: Great location, rooms are a cool design with plenty of space. Staff were pleasant and accommodated an early check in. Great shower pressure.

Miinukset: I asked for a quiet room and am not sure if I was given one, but the window was on the courtyard and it was noisy in the morning with cleaners squiggying and music late into the night. I am not a particularly light sleeper and it took me a while to fall asleep and was woken up early by the banging. The shower was also clean but smelt quite bad - like it wasn't draining properly through the drain and had that stagnant water smell that filled the room a little.

Plussat: Tyylikäs hotelli ja hieno kattoterassi, jossa on uima-allas ja terassialue. Huone oli erittäin siisti ja viihtyisä!

Plussat: Breakfast was a big surprise and made the stay great. Also a nice bar and Location 1 block from San Bernardo metro Line 2 was great.

Miinukset: Decor is a bit dated

Plussat: Clean, high quality hotel in a quiet neighborhood. Near metro San Bernardo. Nice and helpful staff.

Miinukset: My room opened onto the interior fire escape stairways. It was not a pleasant view.

Plussat: Ansolute bargain for what you get!

Miinukset: Very noisy in the morning

Plussat: The staff were friendly and helped you find your way around the city

Miinukset: None

Plussat: The room was not too spacious, but that's understandable as it was just a single one. The bed was comfortable, breakfast was excellent, the staff was helpful. Only a few minutes walk from San Bernardo metro station, 15-20 mins walk from Gran Via. I could check in earlier (their basic check-in time is at 15, but I arrived earlier at 12 and they had my room ready.) I could leave my luggage for all day (I checked-out at 12 and only left for the airport at 17.)

Miinukset: My room overlooked some back staircase or fire escape. The wifi did not work in my room at all, on any of my devices (2 phones and 1 laptop). It was working at the reception area so they should use a stronger router or other solution. However, even at the reception area, several websites were not available via wifi - they worked on other networks or on mobile data, so it must have been something with their settings. One of the elevators was a bit noisy and shaky, I did not feel very safe in it.

Plussat: Location; cleanliness; staff

Miinukset: No

Plussat: Perfect location very close to the Metro station, staff were friendly and welcoming, offered discounted breakfast which was thoughtful. Overall great experience would definitely recommend it

Plussat: Bath is very slippery.

Plussat: Proximity to train station and city center

Miinukset: The shower in the room was not working properly and only had cold water.

Miinukset: The airco didn’t work and the room was so hot we couldn’t sleep.

Plussat: This place is great for the wreary traveller. Friendly and efficient staff who is always there to help 24 hours a day. The beds are very comfortable and the atmosphere is very homely. Overall, the hostel feels exactly what you would expect from an actual hotel.

Plussat: Elevator Staff White bed linens

Miinukset: Trash everywhere Layers of dirt on all surfaces Smelled like decaying organic matter or compost bin

Plussat: Absolutely great environment, warm hosts and great room mates. The vibe was really good. Just the kind of the hostel one would love to stay in. The check-in was hassle free. The bathrooms were clean and so were the rooms and the common areas. The location is pretty nice and the Alonso Martinez metro station is right around the corner and Madrid metro is awesome and well connected to the airport as well, that's pretty nice!

Miinukset: The access card stopped working the next day before check out because they configured it to expire at 12 AM instead of 10 AM. So was locked out of the room early morning. This is just a small feedback they should work on. two of my room mates also faced the same problem.

Plussat: Located very well in Madrid

Miinukset: Upper bunch beds are hard to get out of especially in the dark.

Plussat: We had some problems with our reservation when we arrived (our fault) and Erika went above and beyond to hep us and helped make our stay here amazing!

Miinukset: Cannot complain about anything

Miinukset: Very noisy, it sounded from the bar inside the hostel till midnight, and hostel charges for luggage storage.

Plussat: Room and beds were clean also comfortable. Everything was good.

Miinukset: The rooftop were closed due to wheather conditions.

Plussat: Cleanliness and courteous staff

Miinukset: Water stream for water fountain was very slow. The drainage of the bath area was very poor and water was getting accumulated.

Plussat: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money

Miinukset: Improve the wifi, can’t reach some rooms

Plussat: Hostelli oli tosi siisti ja rauhallinen

Miinukset: kun varasin hostellin, olis iinä keittiö, mutta kahden kuukauden jälkeen kun matka koitti, keittiötä ei enää ollut. Se oli pettymys, kun olin suunnitellut laittavani ruokia itse.

Plussat: Everything worked out perfectly during my stay. I have no complaints. Value for money is 5 stars without a doubt.