Madrid hotellit lähellä Museo Nacional Centro de Arte Reina Sofía

Plussat: Very comfy too Comfortable

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: Everything

Miinukset: Nothing

Plussat: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Miinukset: Nothing

Plussat: The concierge were very helpful with recommendations of bars and restaurants. Great setting for breakfast, some dividing walls which made it feel more intimate than other big hall like breakfast areas in other hotels. And food great too!

Miinukset: The room we had was little small, nice decor but pretty standard hotel room layout. Weird semi enclosed bathroom with opaque glass walls for shower and toilet making it not very private.

Plussat: Location is perfect Outstanding breakfast

Miinukset: Nothing

Plussat: Really convenient location. Comfortable bed. Staff were brilliant, couldn’t do more to help. Cocktail bar ex great. Pool was an added bonus. Great breakfast.

Miinukset: Nothing - couldn’t fault this hotel.

Plussat: 1. Location excellent 2. Adequate size of the rooms 3. Extremely comfortable rooms 4. Very clean

Miinukset: The check in process was cumbersome and we had to wait for almost 45 minutes for our rooms.

Plussat: The staff on reception were very friendly and helpful, Andres in particular was excellent in helping us during our stay. We got a room upgrade with a view for free without any question. Location was great as it is based very central and near to all the theatre's and shopping areas. The Plaza Espana metro stop is also a couple of steps away.

Miinukset: Breakfast and dinner is very expensive if not included in your package. Also if you wanted to go swimming you will need to bring your own swimming cap and flip flops or they will charge you. As I didn't purchase these and sat in the sauna instead I felt like I was being watched to make sure I didn't go in the pool without a cap on.

Plussat: Sonia Palmero was amazing, thank you for making our last day amazing

Miinukset: We had some issues with the room but after speaking with Sonia she cleared it all up

Plussat: Beautiful, comfortable room. Best bed I've ever slept in. Lovely breakfast, lovely staff.

Miinukset: Nothing

Plussat: Sijainti oli erinomainen, halutessaan kävellen pääsi useisiin nähtävyyksiin, myös metro ja bussit menivät läheltä. Henkilökunta oli ystävällistä ja avuliasta. Huone oli siisti, mitä erityisesti arvostan. Hyvä aamiainen.

Miinukset: Huoneeseen joutui kulkemaan kahden hissin kautta.

Plussat: Beautiful rooms, amazing rooftop! Alberto provided us with a free upgrade to the best room. Thank you very much!

Miinukset: Unfortunately, it was raining so we couldn’t use the pool

Miinukset: Will stay at Axel over and over again!

Plussat: The staff were somewhat friendly

Miinukset: The property deducted more money than I was quoted on booking.com. I’ve raised it with booking.com and they supported me to address this issue immediately. I opted for a superior room with balcony. Upon arrival I was informed that all the rooms with balcony were no longer available. Instead I was left to the room available. Absolutely shocking. The breakfast was terrible. Cold coffee and eggs. The shower had long hairs in it before use. I wouldn’t normally complain but to pay for a room with balcony and not getting this and no care from hotel isint really great. Never have I experienced this before.

Plussat: Me and husband stayed here for two nights while we visited my son, the room was amazing and spotlessly clean 10/10

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: The room had a very Madrid modern flavour to it. The Pool was fantastic!

Plussat: Breakfast great, but on one or two days the staff were a bit wayward about remembering to bring your coffee/tea

Miinukset: Claiming a swimming pool, when it is really little more than a lounging pool albeit as part of a delightful city centre roof terrace

Plussat: Arrival drink was appreciated, quirky rooms and great location!

Miinukset: Parking directions could be clearer given it's a one way street and very tight turn, bar opening times could be clearer too.

Plussat: Location pretty good Staff super nice Room very large

Miinukset: Massage was terrible Pool bar was closed during the day by the pool Still Think it’s over priced for what it is.

Plussat: The location of the hotel was perfect only 5 mins walk from plaza mayor.

Miinukset: We hated the decoration. Black walls throughout the hotel and rooms with purple uv lights all over made it look slutty. Seeing as we didnt realise it was a gay hotel we were quite disappointed. The pictures posted in booking.com showed a completley different ambience as apposed to what we found ourselves with. Beds were very uncomfortable, rooms were very cramped and the room decor was horrible. The perfume/freshner used throughout the hotel smelt really strong and horrible. Won't be staying there again!!

Plussat: The location is fine if you are going to Madrid for the first time. VERY TOURISTY

Miinukset: Almost everything The price doesn’t reflect what you find inside It’s outdated It’s tacky It’s uncomfortable Really “ fun “ if we were in 2007-2010. But come on. Times changed

Plussat: Staff were really nice, room was clean.

Miinukset: The bar is really dead.

Plussat: Location and Staff

Miinukset: Consistency of Housekeeping Turndown service Linen supply

Plussat: Excellent service and central location....

Plussat: The location

Miinukset: The room is very small The bed was moving The toilet not clean The value is to high

Plussat: Location

Miinukset: The facilities are old

Plussat: It’s a good quality hotel and had nice lounge area. Rooms are ok, not exciting but not bad either. Location is excellent.

Miinukset: Rooms are not well equipped it feels but worn. Overall feeling is not bad but something is missing rooms are not for example as stylish and modern like I saw in Cordoba. It feels like Madrid hotel wasn’t renovated long time so it is bit less exciting as you would expect for price and location. I was in multiple NH properties and this one was bit below group standard.

Plussat: Everything it was really very good stay. Location and staff are beyond any expectations! Very good breakfast and in room service.

Miinukset: Gym is good but small if few people come together and 2 machines out of 4 were out of order. But the view I in gym is superb.

Plussat: Perfect location, friendly staff, excellent amenities, comfortable and clean

Miinukset: I really enjoyed everything

Miinukset: beds were entirely to hard!!

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Not impressed and not value for money

Miinukset: Not impressed and not value for money

Plussat: Property was super clean, location was perfect to everything, beds were good, and staff were excellent. The water and candies outside the elevator were very refreshing. They had no coffee in the room but we were able to walk across the street to Starbucks.

Miinukset: No coffee in the rooms and hotel coffee was not very good. Beds were ok but have had better

Plussat: Nothing

Miinukset: Pigeon rooms at 770 euro 2 nighrs really bad

Plussat: Location is excellent for visiting the major art galleries and is close to the railway station if you plan to explore beyond Madrid. It is situated in a wide tree-lined boulevard (which is also a busy dual carriageway) but is opposite the Botanical gardens and is a pleasant street to walk along but on the other side rather than the side of the hotel which is a rather scruffy. Wonderful views from the upper floors. We loved our room with a balcony. Bedrooms and bathrooms are good quality and the breakfasts are really fabulous. Worth staying in this hotel just for that.

Miinukset: Only the street outside! There is a large McDonalds to one side and a series of unappealing souvenir and takeaway shops to the other, plus bus stops on the pavement. It's a very busy street and not very attractive at this end but cross over the road and you are in a different world.

Plussat: Location was great for art museums Terrace off our room was nice Staff helpful

Plussat: Location was excellent as it's near Atocha Rail station,Prado Museum,Retiro park and convenient to the Metro. Breakfast was good with a wide variety of items to choose from.

Miinukset: Staff seemed to be more efficient that friendly. Questions were answered rather tersely and hurriedly. In house restaurant was only fair with much exaggerated descriptions of the high quality of the food. While the food was OK, it wasn't "the best that you'll find in Madrid". Matress was somewhat lumpy and uncomfortable.

Miinukset: the room is facing the road with heavy traffic it is very noisy.

Plussat: It was clean, quiet and relatively comfortable.

Miinukset: The sink was extremely shallow, Harry potter would have struggled to scoop out enough water to feed Dumbledor! The TV had no signal whatsoever.

Plussat: Breakfast was excellent. Amenities were excellent. Was upgraded to a great room. Love the expresso maker in the room.

Plussat: Hotellin sijainti oli hyvä. Kadun toisella puolella oli metroasema ja Atochan rautatie- ja bussiasema näköetäisyydellä. Ympäristössä oli ravintoloita ja Reina Sofian museo. Aamiainen oli erilainen; monenlaista pientä tarjottavaa. Paistetut munat ja omeletit piti pyytää tarjoilijalta. Kahvikoneet reistailivat ja olivat ensimmäisellä kerralla hankalat käyttää. Huone oli siisti ja toimiva, mutta hiukan ahdas. Kylpyhuoneen lasiovi ei kylläkään taannut yksityisyyttä.

Miinukset: Hidas ja huono palvelu aulabaarissa

Plussat: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!

Plussat: Great location for the railway station and museum.Friendly and helpful staff.

Plussat: Close to many small restaurants that served good food

Miinukset: The hotel faces the bus and taxi lane straight as you go out of the main entrance, which means there is no parking or have a drop of area to get in or out of the hotel when you have luggage. Facilities are poor; you ask for iron and iron board you are told to speed up to return ASAP We requested a scale to check the weight of our suitcases but told must go at the reception to do that despite explaining to them that we have many suitcases and want to ensure that we are not exceeding the airline limits for each one but that didn't help they insisted "if you want you come down with your suitcases". Will not ever stay in this hotel again

Plussat: Rooms were super clean, the decor in the hallways was really interesting and not your standard hotel decor - lovely really.

Miinukset: The room was way too hot, there was no way to cool it down without opening the window - which due to the location, was too noisy to be able to sleep with open!

Plussat: Valoisa

Miinukset: Kylpyhuone liian kuuma

Plussat: Location mostly

Plussat: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.

Miinukset: I was expecting a bath, and the room was a shower

Plussat: The location is amazing with every tourist attraction in short walking distance.

Miinukset: The rooms. Single bed room was so small that one could hardly move around the bed.

Plussat: The hotel is very clean

Miinukset: The ac's are switched off during the night

Miinukset: my partner has breathing difficulties and the entry and reception smelled very strongly so we had to run to the lifts...

Plussat: This hotel is located in the theatre/main shopping touristy area with a few blocks walk to the markets. It’s In a great location. A few blocks away from lovely streets of full of tapas choices.

Miinukset: What a shame the staff at reception are full of attitude...after waiting at least 5 mins to be even acknowledged by both staff members on the phone ...”can we please book a car to take our group of 5 to blah blah?” Response...”well if you told us yesterday you could’ve”. “Can we please go to the roof terrace? “ “ no access is closed...only for weddings”. It doesn’t take much to be friendly and respectful which would subsequently lead to more positive feedback. We won’t be back.

Plussat: good staff service

Miinukset: walls are made of paper, you can hear everything from the rooms next door, unacceptable level of insulation

Plussat: Good location and restaurant staff were friendly and attentive.

Miinukset: Our shower drain was not working so when we were having shower, it flooded onto the bathroom floor. We asked someone to look at it after the first night. However we had the same problem on the second night, it still flooded. When tried to the tell the receptionist, He was dismissive.

Plussat: Central and very clean

Miinukset: Rooftop bar not open for guests as had private parties on

Plussat: Staff is very friendly and helpful. Very clean. Music in the lobby.

Miinukset: No kettle, no coffee machine, no ironing.