Madrid hotellit lähellä Museo Nacional Centro de Arte Reina Sofía

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: the room , the views , shower bathtub bed etc

Miinukset: Nothing

Plussat: Location is strategic

Miinukset: Room without a view

Plussat: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Miinukset: Nothing

Plussat: Staff + swimming pool

Miinukset: -

Miinukset: Will stay at Axel over and over again!

Plussat: Perfect location, super friendly staff, the room was exceptional and had everything you could possibly need to have a good stay! I am officially addicted to the body lotion and the hair products! Would definitely stay there again when visiting Madrid!

Miinukset: Cannot think of anything.

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Location made it very easy to get anywhere in the city. Hotel staff were very friendly and very helpful. Alberto was the most pleasant staff member I've ever encountered. About 10 minutes walk from PumPum Cafe which was great for breakfast. Hotel rooftop is a great place to hang out and relax in the sun. I didn't order any drinks or food but from what I saw it all looked great.

Miinukset: Couldn't find out how to turn the AC off. It was on all the time and made the room quite cold.

Plussat: Rooftop pool

Plussat: Aamiainen oli loistava!

Plussat: We had a very warm wellcome by a very attractive and charming Receptionist called Alberto! We felt like coming home even it was our first time there.We got a free upgrade to an amazing huge room ! Room was fab, roof terasse top, staff also the cleaning ladies so friendly! happy happy us! 10 points go to axel madrid! Thank u! P.s. the only little complain is the metall toilett room door stopper on the floor, we both hurt our feets badly...i would put some plastic there.

Plussat: PERFECTION! Hotel Axel has the best service in town, as we stepped into the reception, manager David surprised us with the most amazing upgrade, so we stayed in the Suite - i have never seen a room so beautiful... we ended up staying one more night, just because the suite and hotel Axel was so amazing. Extremely good value for money, everything was so luxurious. Rooftop pool is also so so good!! Possibly the kindest hotel staff i have ever met. I will definetly come back to Axel!

Plussat: Excellent service by all staff to keep the hotel covid free and make the guest feel save.

Plussat: Amazing staff !!! + we loved everything : pool, hammam, rooftop with a view, clean room, comfortable bed, great shower, quiet and high-quality air conditionning, location (in the heart of the city). The staff is super friendly, flexible, efficient and recommended us some great places to have dinner ! Best place to stay in Madrid, we’ll come back for sure !!!

Miinukset: Nada !

Plussat: The staff were very helpful, friendly and kind. Breakfasts were excellent, very enjoyable. Would return here if visiting Madrid again.

Miinukset: The service in the restaurant at night can be slow, but I'm struggling to find anything I didn't like.

Plussat: Comfortable bed, quiet room

Miinukset: No help with bags, elevator not at ground level. Bathroom shabby.

Plussat: Very accommodating staff, and wonderful location and rooftop bar!

Miinukset: Waitstaff at rooftop bar weren't very friendly!

Plussat: The location close to Gran Via and Sol metro were great. I walked practically everywhere from the hotel. Once I finally figured out that Google maps was a little confused about the where the hotel entrance was, I navigated easily to and from the hotel. I ate at the restaurant on premises twice and would recommend it. The buffet breakfast was also great, with a lot of options and plenty of fresh fruit. My original plan was to stay here only when I first arrived and still suffered from jet lag. Then, after two weeks traveling, I was returning to Madrid and staying in a more modest hotel. But, I had a problem with the hotel I chose for my final nights in Spain - broken pipes - and that hotel moved me to a place I didn't like the location of. After a quick assessment of my options, I moved back to Las Letras.

Miinukset: The price is a little higher than I like to pay, but I think it was (almost) worth it.

Plussat: Great location in middle of Madrid. Bed comfortable. Double glazing kept noise out

Miinukset: Swimming pool was closed whilst we were there.

Plussat: Location is perfect!

Miinukset: The rooftop was not available. Under construction, so we could not use so that was a little bit disappointing.

Plussat: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.

Miinukset: Restaurant closed during middle of day. Rooftop lounge closed during my stay.

Plussat: Location, Design, Bar Staff, Bathrooms, Room Size

Miinukset: Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.

Miinukset: Bed was very low

Plussat: Great staff, great location. Will be back

Plussat: lovely style and comfort, great location.

Miinukset: no breakfast

Plussat: The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel.

Miinukset: The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.

Plussat: The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building.

Miinukset: Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!

Plussat: Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards.

Miinukset: The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.

Plussat: The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean.

Miinukset: The room we had was on Grand Via and it was exceedingly noisy all night.

Plussat: Located right at the centre. Helpful staff. Nice room and bathroom.

Miinukset: The main street is very noise, evening time especially; a better soundproof windows would be a great help.

Plussat: The room was lovely and in a good central location.

Miinukset: The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.

Plussat: I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.

Plussat: Staff was friendly, helpful and spoke English.

Miinukset: Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.

Plussat: The staff were very helpfull and the cleanliness of the hotel was excellent

Miinukset: The lighting in the room could be a bit better but not a major problem

Plussat: Aamiainen suurenmoinen.

Plussat: Great hotel; clean; modern; service is amazing. Location was favorable-very close to everything but further away from all the commotion.

Miinukset: The room was beautiful; linens clean and crispy. Room service did a great job every day. Patio was a great addition to overall nice hotel room and enjoyable stay.

Plussat: The receptionists both when I arrived and checked out were very helpfull and service orientated.

Plussat: Loved the breakfast and cleanliness of the place! Also the central location - it was close to everything

Plussat: Christina the receptionist was fantastic she went the extra mile to ensure our stay was great. This was in the middle of the coronavirus outbreak

Plussat: Location--Location. Easy to get around the city and sites from this location. Breakfast had a variety of items to choose from.

Miinukset: The Air Conditioning/Heat unit did not work half the time. It was too hot most of the time. Had to open the windows to get cool air. Controls for unit did not work well.

Plussat: The location was good: around 10-15mins walk to the city centre, 30mins walk to serrano and 20mins to the airport by car. The staff was friendly The size of the room was perfect for two persons

Miinukset: Cleanliness: they left tea cup without washing or changing it, also the floor hasn’t been cleaned properly. The TV was so small compared to the room size They normally provide tea selections (4 different types of tea bags), when we call to replace one type with another they charged us €3 for each tea bag!

Plussat: Excellent breakfast. Comfortable beds. Good location.

Plussat: Location and room and staff

Plussat: Siistiä, mukava henkilökunta.

Miinukset: Pieni huone ja onneton ikkuna.

Plussat: Quite close to the subway station. Room is big, clean.

Miinukset: This hotel is basically a construction site. For some reason, there is noises starting from around maybe 10-11 a.m... Also this location doesn’t seem a safe zone either. We stayed in Madrid for 5 days and the only place we were followed by pick-pocket is outside this hotel.

Plussat: Todella monipuolinen aamiainen, ystävällinen henkilökunta. Hotelli kävelymatkan päässä nähtävyyksistä.

Miinukset: Ei mitään, mistä en olisi pitänyt.

Plussat: Perfect coffe in the bar, good staff, quite modern, good location and amaizing terrace

Miinukset: Quite small and poor room

Plussat: the room was comfotable and the staff was friendly

Miinukset: the parking space is expensive

Plussat: Roof top pool and bar; location

Plussat: Kattoterassi ja uima-allas loistavia, varmaankin kesällä. Maisema hyvä talvellakin. Roofbar and swimmingpool obviously good, when summer. View good anyway also during winter.

Miinukset: Kitisevä sänky yläkerran huoneessa (543) yön ajan jumppatuokioissa aiheutti hieman univajetta. Bed in room 543 making too much noise during nights, when someone had sporting moment going on there.

Miinukset: AAmupala olisi voinut olla länsimaisempi

Plussat: The location is good,

Miinukset: Paying almost 200 Euros for a very small room (no breakfast included) with no view, facing an inner courtyard. Noisy overnight, no soundproofing. Poor amenities in the room, nothing too great. Far away from what I usually see for a 4-stars hotel.

Plussat: The location, staff, good comfortable hotel that’s why most of my visits I stay here

Plussat: Breakfast needs improvement if you want families to come. Nothing for kids.

Plussat: Mainio uima-allas, todella hyvä sijainti.

Miinukset: Henkilökunnan palveluasenne oli tylyhkö, aamiainen oli ylihintainen.

Plussat: Good location

Miinukset: Old interior and ugly red carpets

Plussat: Nice location Very helpful staff Room was clean and big with nice view at gran via street. Classic decoration.

Miinukset: Internet wifi stopped from time to time

Plussat: Uima-allas kattoterassilla oli huippu.

Miinukset: Meitä oli kolme ja olimme varanneet huoneen kolmella oikealla sängyllä. Huoneessa oli kuitenkin vain kaksi sänkyä ja vuodesohva, missä nukkuminen ei ollut mukavaa.

Plussat: Staff friendliness and professionalism, location, room size, quietness

Miinukset: Heating too high, expensive breakfast

Plussat: The hotel's location is a huge asset. It's central location enhances access to the various interests in the city.

Miinukset: Room was slightly smaller than expected - but acceptable nontheless.

Plussat: Location is perfect.

Miinukset: Wi Fi it far too expensive. View.

Plussat: location

Miinukset: quality dropped a bit compared with my visit 5 year ago

Plussat: The location of the hotel was perfect and so was the parking service which is so difficult to find in hotels nearby. The room was really good, really confortable and clean. The staff were very helpful.

Miinukset: The beds were too small for a hotel like this and I don't understand how possible it is to have staff in the reception who speak english so so bad!!

Plussat: sijainti

Miinukset: kaikki OK

Plussat: loction

Miinukset: executive lounge marginal, no wine available

Plussat: location

Miinukset: room was very uncomfortable and nothing close to what it looks like in the pictures. there was a window but no daylight coming in since there was a bwick wall 50cm from the window. Breakfast was not included in the price. Surely I got a bad room due to good discount from bookings.com

Plussat: Uima-allas ja kattoterassi olivat miellyttävät

Miinukset: Kattoterassin aukesi liian myöhään. Klo 9-10 olisi ollut parempi.

Plussat: Sijainti mahtava, huoneet kivat, uima-allas katolla!

Miinukset: Ei ehkä maailman ystävällisintä staffia. Mutta ihan jees.

Plussat: Erinomainen sijainti, -uima-allas/kattoterassi katolla. Hyvä aamiainen. Ystävällinen henkilökunta. Melkein täydellinen hotelli.

Plussat: Location, helpfulness from staff, roof pool, fantastic room - two showers!! and great view also

Plussat: swimming pool

Miinukset: room walls where damaged: visible has had a water leakage on the roof, poor facilities, small room, not enough water pressure in the shower.

Plussat: Breakfast was good !!! Subway station very close.

Miinukset: nothing in particular...

Plussat: Aamiainen todella hyvä. Huone siisti, ei kokolattiamattoa vaan parketti. Hyvä tukeva sänky.

Plussat: Aamiainen oli tosi monipuolinen, hyvä patja, tilava huone

Plussat: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.

Plussat: Aaminainen erityisen hyvä ja paikka siisti

Miinukset: outo kukkasten tuoksu särki päätä

Plussat: Huone hyvä

Plussat: Pretty good location, 2 min walk from a metro station and 10-15 min walk to Retiro. Easy to get to and from the airport. Staff are very friendly and helpful and the rooms are neat ad tidy and cleaned daily. Comfy bed and adjustable room temperature. Hotel has pretty high standard at a fair price.

Plussat: Huoneen pohja ratkaisu hyvä 4 hengen huone kahdelle. Sijainti rauhallinen hyvien bussi yhteyksien varrella. Hyviä rauhallisia ravintoloitoita kävelymatkan päässä Ginos jne.. Myös hypermarkettiin kävelymatka.

Miinukset: Mainoksia palveluista jotka eivät ole saatavilla, mm illallallis mahdollisuus klo 23 saakka , katto terassi. Aamupala ei vastannut ennakkotietoja ollenkaan.

Plussat: Large washrooms

Miinukset: It was a clean and well maintained hotel I should have stayed for more days

Plussat: Hyvä aamupala. Hedelmiä, juuri puristettua tuoremehua. Hyvällä paikalla. Metro ja bussi kulki ihan vireistä. Lyhyt matka kävellä esim. Goya aukiolle ja Parque del Buen Retiro puistoon. Suosittelen.

Miinukset: Siitä, kun booking.com oli antanut hotellille tiedon, että minut majoitetaan 1 hengen huoneeseen. Vaikka olin varannut 2 hengen huoneen ja maksu sen mukaan 2 hh huoneesta Ja mikä kumminta,booking.com sivulla ei edes ole 1 hengen huonetta saatavilla. Minulle näyteltiin se s-posti. Jossa booking.com näin kirjoittanut. Todella törkeää toimintaa Boogin.com puolesta. Yhden yön jouduin olemaan siinä 1 hengen huoneessa, koska hotelli oli aivan täynnä u2 konsertin vuoksi. Itsekin tästä syytä matkustin Madridiin. Ei siis hyvin alkanut matka. Sillä en koskaan varaa 1 h huonetta, koska ne ovat aina hyvin pieniä ja sijaitsevat hotellin huonoimmassa kohtaa. En sinä yönä nukkua yhtään, koska huone oli vilkkaasti liikennöidyn kadun suuntaan. Neljä kaistaa toiseen suuntaan kolme kaistaa toiseen. Liikenteen melu oli aivan hurjan kamala. Huonosti muutenkin nukkuvalle se oli painajainen. Laitan kuvia siitä yhden hengen huoneesta. Jokainen voi sitten käydä katsomassa millainen 2 hengen huone olisi pitänyt olla, joka minulle varattuna ja siitä on pareille printattu todiste. Jonka myös hotellissa näytin. Siinä selvästi lukee, että 2 hengen huone yhdelle ! Miten booking.com aikoo hyvittää tämän mokansa minulle ????? Ai niin se s-postiin ja kännykään tullut Madrid opas ja siinä ollut QR-koodi ei kyllä toiminut. Olin menossa tuonne . Palacio Real -palatsiin niin ei mitään vihreä livistä opasta näkynyt mailla eikä halmeilla siinä oopperatalon lähellä. Myöskään tuolla itse Palacio Real -palatsin lippumyymälässä ei tuosta QR-koodista tiedetty mitään. Eikä oltu kuultukana, että yhteistyötä booking.com kanssa.

Plussat: Kaikki ok

Plussat: Hotel is well situated for shopping and the Retiro, very easy to get to by car, but see comments below.

Miinukset: Despite assurances by phone that parking would be no problem, no space was available. A hotel of this size should have spaces, or at least access to public parking. Reception and lifts are overwhelmed at peak hours. I have stayed here often, but it's showing signs of a lack of care. Good hotel if the price is right.

Plussat: This hotel was great value.Staff were very helpful on places to eat and things to do.Its is 2mins from a metro station which you can get straight from the airport.

Plussat: The staff, comfort and location were very good

Miinukset: The poached eggs for breakfast were very poor. They were cooked,tasted of and presented in vinegar which soaked into the toast. My wife had to leave her full cooked breakfast as a result of this.

Plussat: The staff was friendly, helpful and most spoke at least some English. Very helpful in a foreign city. The hotel was just 2 blocks from the Metro. It was very modern and clean. Most signs, menus and notices were in both English and Spanish.

Miinukset: The beds were more firm than I was used to and the pushed-together twin beds would separate creating a crack in the middle making it difficult to sleep close to my wife.

Miinukset: Restaurant menu was a bit poor.

Plussat: Hotelli on siisti ja henkilökunta oli ystävällistä. Hinta oli varsin kohtuullinen.

Miinukset: Hotelli on hivenen syrjässä, mutta pienellä kävelyllä tai lyhyellä metromatkalla kaupunki on tavoitettavissa.

Miinukset: Suihkujen paine paremmaksi.

Plussat: Location, size of room

Miinukset: The sauna was not working and the staff was not very apologetic about that. Our room was also not ready on time.

Plussat: Clean room, good location and quiet. Good value.

Plussat: Pretty average hotel

Miinukset: My room was not ready upon arrival and had to wait whilst it was cleaned, staff generally not too friendly, the 'gym' facilities are a joke - the singular machine was broken, the restaurtant is expensive ... i could go on - my advice is dont stay at this hotel - very poor

Plussat: Hotel was very reasonably priced, convenient to two metro lines, room was confortable, staff were friendly