Madrid hotellit lähellä Museo Nacional Centro de Arte Reina Sofía

Plussat: The room The location The general ambience

Miinukset: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Plussat: Old world charm and location. Great lobby and dining rooms

Miinukset: Room furnishings and hall carpets need refreshing

Plussat: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Miinukset: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Plussat: Staff was delightfully enthusiastic. Setting was beautiful!

Plussat: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.

Miinukset: The rooftop pool is subpar (tiny) and has woefully inadequate seating.

Plussat: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!

Miinukset: The size of the gym and the pool!!

Plussat: Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: Great view and beautiful suite on the 5th floor

Plussat: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Miinukset: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Plussat: Comfortable bed, quiet room

Miinukset: No help with bags, elevator not at ground level. Bathroom shabby.

Plussat: Very accommodating staff, and wonderful location and rooftop bar!

Miinukset: Waitstaff at rooftop bar weren't very friendly!

Plussat: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.

Miinukset: Restaurant closed during middle of day. Rooftop lounge closed during my stay.

Plussat: Location, Design, Bar Staff, Bathrooms, Room Size

Miinukset: Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.

Plussat: Value and comfort

Miinukset: Noisy as they were repairing the building beginning of July

Plussat: Individual members of staff were lovelies. The pool boy, bar staff and the night reception staff. It close to the shops and has good access to pretty much everywhere. On the surface it is very beautiful.

Miinukset: Shower dripped constantly. The ac worked sometimes. Arrived with a child and 4 pieces of luggage not one person greeted or helped us down the steps into the foyer although there were at least 6 bell boys standing there. They seem to assume their customer want to steal from them. It's very strange. The pool is tiny and sunbeds are scarce. Apart from the one you can pay 100 euros to have all day. On the last day we decovered an infestation of red ants. Generally spent as little time in the hotel as possible.

Plussat: - Amazing Breakfast with variety of fresh juices (my booking was not included with breakfast, but 9 Euro is not at all expensive for such a fabulous breakfast. and for child it was free. - kids play area in the lobby - my eight year old daughter enjoyed there a lot, and I have seen several kids happily playing (I seldom see such arrangement anywhere else) - excellent design make a luxury feeling - Bed and pillow was so comfortable and soft (one of the main component I looked when booking) - so met the expectation - enough space inside the room (though not a lot) - helping and smiling staff

Miinukset: - Though toilet was neat and beautiful, shower area was not properly covered which made the shower water brings out of the designated place and made the entire toilet wet (they could make the proper coverage for the shower area) - waste bin in the toilet was damaged and had to use hand to open it ( it could be in my room only, unfortunately) - main door was not properly closing (could be my room issue only, unfortunately) - Location wasn't great as its far from city center - if you wish to walk daily to the centre or attraction this is not the place. you will have to rely taxi or metro. But if you go to airport, then you save a lot of time (though money is same from wherever you go to airport) as its end of the city.

Plussat: Front desk staff are friendly and helpful. The hotel lobby is very nice and the breakfast for €9 was ok. But can find better places to eat just out side. It’s in a very good neiborhood.

Miinukset: Convencion Hotel is not more than a old style business hotel but......if an Hotel is made up especially for business .....how come WIFI SUCKS SO MUCH!??? They told me that for a "premium" connection I would need to pay 4 Euro a day. I did and my connection "upgraded" to 3mb/s.....are you f..ing killing me??? Leave this hotel for few more year until they will understand what is a "business" Hotel...Forgot about the garage....it is a mouse trap not a garage! Leave this Hotel for few more years until they will understand what does it mean being a Business Hotel. There are other Hotel around (Regina) at half a price and double value that this!!

Plussat: The hotel is walking distance from parque el buen retiro, and has metro stops for two different lines and the airport shuttle within two blocks. The rooms are ample and clean, but my favorite feature of hotel was a handheld city guide (converted Google phone) that was programmed with suggestions for activities, and info about tourist attractions in city. I live in the USA so my phone would have been roaming and expensive to use. The city guide allowed me to navigate the city, and look up information as I walked around. It was extremely helpful.

Miinukset: The hotel has closed it's entrance that accesses the sidewalk directly and I had to walk in and out of hotel through car tunnel, which felt a bit dicey as the sidewalk in the tunnel is very narrow.

Plussat: Very nice remodeled rooms Great location Staff and service was friendly and helpful Good air conditioning