Madrid hotellit lähellä Real Basílica de San Francisco el Grande

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: Great breakfast and nice rooms, good location and staff were welcoming

Miinukset: Cleaners were so loud, we were woken up at 8am every morning by the cleaners banging around next door, so we didn’t get a good nights sleep at the hotel which was the most important thing for us

Plussat: Very friendly staff and great location

Plussat: We had an upgrade in a superior room. Nice view from the room. Big bathroom.

Miinukset: It is located non really in the center but you can walk 15 minutes and discover the city

Plussat: Loved location and style of hotel

Miinukset: Can’t complain

Plussat: Nice place to stay, comfortable and easy to leave in.

Plussat: Breakfast was great, nicely designed rooms.

Miinukset: The pool set up was a bit weird, it was like it was more part of a separate wellness company than a hotel pool. It was also only open during the day (it opened at 11 and I can't remember when it closed) so we weren't able to swim before or after touring around Madrid.

Plussat: Sijainti oli erinomainen, halutessaan kävellen pääsi useisiin nähtävyyksiin, myös metro ja bussit menivät läheltä. Henkilökunta oli ystävällistä ja avuliasta. Huone oli siisti, mitä erityisesti arvostan. Hyvä aamiainen.

Miinukset: Huoneeseen joutui kulkemaan kahden hissin kautta.

Plussat: Very good service, very friendly staff, 10-15 minutes walk to the attraction, metro just a step from the hotel entrance.

Plussat: Excellent location in the heart of Madrid. Staff very accommodating helped us as we arrived early and provided facilities for us to shower and change

Plussat: Very nice gym, swimming pool in the heart of the city, excellent service, awesome location...

Miinukset: For this type of establishment, a free bottle of water should be offeres daily (btw there was nothing to open my bottle...), there should also be a real coffee machine please...

Plussat: The staff were very helpful and friendly

Miinukset: No sun shade on roof terrace

Plussat: Beautiful spot. Fantastic rooftop bar

Miinukset: Nothing

Plussat: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.

Miinukset: Not much privacy with a sliding bathroom door

Plussat: Great location, centrally located to all city Madrid and 2min to gran via

Miinukset: Liked everything

Plussat: Nice staff

Miinukset: Kind of small room

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.

Plussat: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.

Miinukset: Nothing.

Plussat: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!

Plussat: Tilava ja siisti, moderni sviitti ja sisustus. Erinomainen sijainti. Hyvä palvelu! Liikenteen äänet eivät häirinneet 1. kerroksessakaan. Riittävästi latauspistokkeita ja toimiva wifi. Hyvä, leveä sänky.

Miinukset: Olisin kaivannut kirkkaampaa valoa ja hyvää peiliä myös muualle kuin kylpyhuoneeseen. Huone oli myös hieman viileä, vaikka lämpötilaa yritti säätää. Ovensuussa ei ollut mitään naulakkoa takeille.

Plussat: Breakfast was very good, staff very friendly

Miinukset: A pool would be nice :)

Plussat: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.

Miinukset: Lot of stairs in the ground floor.

Plussat: Very excellent location , and helping staff

Miinukset: If only there were a beauty salon in the hotel, it would’ve been perfect

Plussat: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible

Plussat: We liked the location of the hotel.

Miinukset: The rooms were extremely outdated. The AC didn’t feel like it was working.

Miinukset: I paid for a rooms with view but we only had a partial view. This was a bit misleading.

Plussat: The location is fantastic and can’t be faulted.

Miinukset: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.

Plussat: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.

Miinukset: See above

Plussat: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.

Miinukset: Bathroom could be newer.

Plussat: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.

Miinukset: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Property and service as expected.

Plussat: Great location!

Miinukset: The Staff is great!

Plussat: Great and central location, nicely equipped clean room.

Miinukset: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.

Plussat: Location was perfect. Room was very clean. Food was very good.

Miinukset: The roof top pool is a lot smaller than it looked. It was not clean as the water was cloudy. Not very comfortable to sit and read. Also the spa facilities where closed however we was not advised this at booking. Massage was available but no other wet facilities where ope, like Sauna and Steam

Plussat: great location

Miinukset: the room was very small and expensive in comparison with the rest of the hotels. The pool has no space for more than 3 people. Breakfast cost 17 euros (kinda expensive for what it is)

Plussat: Everything is perfect. Top location. Friendly stuff.

Plussat: awesome location. Amazing room. Phone in the room added bonus

Plussat: Spotless room , lovely shower comfortable bed and nice lobby bar , , on main shopping street and beside some great restaurants and attractions

Miinukset: Size of the pool way too small and crowded , I understand it is a city but pictures are misleading

Plussat: Lovely room and facilities. Very central and close to hop on hop off bus.

Miinukset: The taxi ordered by the hotel to take me to train station. It wasn't a regular taxi with no meter. It cost me double the amount I paid on the way to the hotel. If anything it should have been cheaper as it was before 7am. I trusted the hotel to call a taxi for me. The driver only wanted me to pay him in cash.

Plussat: Location was excellent

Miinukset: Pool is very small, not enough seating around the pool.

Plussat: They should improve the breakfast.

Miinukset: Breakfast.

Plussat: Hotellin sijainti oli erinomainen. Kaikki palvelut ja monet nähtävyydet olivat kävelymatkan päässä hotellista.

Miinukset: Huoneeseen tuli koko oleskelun ajan voimakasta tupakansavua naapurihuoneesta. Todella epämiellyttävää astmasta kärsivälle henkilölle.

Plussat: The hotel was in the best location, staff were great, room was spotless with homey interior and the shower was amazing. Lovely roof top pool to sunbathe!

Miinukset: The pool was great as it was a rooftop pool, perfect for sunbathing however it was a small pool area so once a 3/4 people were up there, there wasn’t any room for anyone else.

Plussat: Breakfast has a wide range of choice.

Miinukset: There are no slippers as all in the rooms, which is a pitty for a 4 stars hotel.

Plussat: Great location in Gran Via

Miinukset: Parking cost

Plussat: Nothing

Miinukset: Worst hotel ever in everything

Plussat: I like the location of the hotel in the center of Madrid, WiFi is good staff is great specially ( NURIA ) who make my stay comfortable.

Miinukset: Nothing

Plussat: Love the hotel location and staff members

Miinukset: Rooms air condition were right over head

Plussat: Location and Service. First time we saw a hotel in Spain with large elevators! Room was spacious and had an amazing view of La Gran Via. Thank you Pedro for your time and providing places to visit.

Plussat: Perfect location Panoramic view in breakfast Halal restaurant just 1 minuet from hotel Supermarket is very close Cross the street only for (Callao) metro station

Miinukset: Everything was perfect

Plussat: Excellent location, very comfortable beds and helpful staff. Excellent aircon which was very much needed.

Miinukset: The terrace bar wasn’t open at anytime we tried to use it!

Plussat: Hyvät sängyt.hyvä näköala.

Miinukset: Liian pimeä huone. Sängyssä ei nähnyt lukea. Lamppujen puute. Puuttui valoisuus illalla.

Plussat: Aamiainen hyvä, odotuksiin nähden tavanomainen

Plussat: Clean and great part of the city

Miinukset: Food was not offered later at night

Plussat: Central location , clean , nearby Arabic food and shisha places , next to metro station

Plussat: The location was perfect and close to everything. The room was magnificent. It was large, spacious, and had everything we needed! The hotel provided us with all the essentials in our room. The beds were very comfortable as well.

Plussat: The location is perfect

Miinukset: Some noise from some clients, and cleaning staff