Madrid hotellit lähellä Puerta de Alcala

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: Great breakfast and nice rooms, good location and staff were welcoming

Miinukset: Cleaners were so loud, we were woken up at 8am every morning by the cleaners banging around next door, so we didn’t get a good nights sleep at the hotel which was the most important thing for us

Plussat: Very friendly staff and great location

Plussat: We had an upgrade in a superior room. Nice view from the room. Big bathroom.

Miinukset: It is located non really in the center but you can walk 15 minutes and discover the city

Plussat: Loved location and style of hotel

Miinukset: Can’t complain

Plussat: Nice place to stay, comfortable and easy to leave in.

Plussat: Breakfast was great, nicely designed rooms.

Miinukset: The pool set up was a bit weird, it was like it was more part of a separate wellness company than a hotel pool. It was also only open during the day (it opened at 11 and I can't remember when it closed) so we weren't able to swim before or after touring around Madrid.

Plussat: Sijainti oli erinomainen, halutessaan kävellen pääsi useisiin nähtävyyksiin, myös metro ja bussit menivät läheltä. Henkilökunta oli ystävällistä ja avuliasta. Huone oli siisti, mitä erityisesti arvostan. Hyvä aamiainen.

Miinukset: Huoneeseen joutui kulkemaan kahden hissin kautta.

Plussat: Very good service, very friendly staff, 10-15 minutes walk to the attraction, metro just a step from the hotel entrance.

Plussat: Excellent location in the heart of Madrid. Staff very accommodating helped us as we arrived early and provided facilities for us to shower and change

Plussat: Very nice gym, swimming pool in the heart of the city, excellent service, awesome location...

Miinukset: For this type of establishment, a free bottle of water should be offeres daily (btw there was nothing to open my bottle...), there should also be a real coffee machine please...

Plussat: The staff were very helpful and friendly

Miinukset: No sun shade on roof terrace

Plussat: Beautiful spot. Fantastic rooftop bar

Miinukset: Nothing

Plussat: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.

Miinukset: Not much privacy with a sliding bathroom door

Plussat: Great location, centrally located to all city Madrid and 2min to gran via

Miinukset: Liked everything

Plussat: Nice staff

Miinukset: Kind of small room

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.

Plussat: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.

Miinukset: Nothing.

Plussat: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!

Plussat: Tilava ja siisti, moderni sviitti ja sisustus. Erinomainen sijainti. Hyvä palvelu! Liikenteen äänet eivät häirinneet 1. kerroksessakaan. Riittävästi latauspistokkeita ja toimiva wifi. Hyvä, leveä sänky.

Miinukset: Olisin kaivannut kirkkaampaa valoa ja hyvää peiliä myös muualle kuin kylpyhuoneeseen. Huone oli myös hieman viileä, vaikka lämpötilaa yritti säätää. Ovensuussa ei ollut mitään naulakkoa takeille.

Plussat: Breakfast was very good, staff very friendly

Miinukset: A pool would be nice :)

Plussat: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.

Miinukset: Lot of stairs in the ground floor.

Plussat: Very excellent location , and helping staff

Miinukset: If only there were a beauty salon in the hotel, it would’ve been perfect

Plussat: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible

Plussat: We liked the location of the hotel.

Miinukset: The rooms were extremely outdated. The AC didn’t feel like it was working.

Miinukset: I paid for a rooms with view but we only had a partial view. This was a bit misleading.

Plussat: The location is fantastic and can’t be faulted.

Miinukset: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.

Plussat: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.

Miinukset: See above

Plussat: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.

Miinukset: Bathroom could be newer.

Plussat: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.

Miinukset: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Property and service as expected.

Plussat: Great location!

Miinukset: The Staff is great!

Plussat: Great and central location, nicely equipped clean room.

Miinukset: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.

Plussat: Centrally located near major attractions.

Miinukset: The Staff cheated me by billing me for a standard room when I had booked a superior room. I was under the impression that the room allotted to me was a superior room. I had spent 7 nights in this hotel and the evening before my check out I noticed one of the doors to another room was open & on inquiring I was told that it was a superior room.

Plussat: Location was the best.

Miinukset: Hotel is not that modern

Plussat: Great Hotel, modern, attentive staff, great location

Miinukset: The shower door was too small, water splashed onto the floor easily.

Plussat: location, breakfast

Plussat: Excellent location to all the central places in Madrid! Nearby to transport sites-buses and metro And restaurants and bars

Miinukset: Room we stayed in was slightly on the small side

Plussat: The rooms are clean and nice. The hotel is very close to a lot of touristy places. The staff were very friendly and accommodating. The breakfast is a diverse spread of food. Loved staying here.

Miinukset: They could have put rubber mat on the tub for safety purposes. It was very slippery.

Plussat: Its perfect, the rooms were super clean and the staff was very friendly. I would stay there again.

Miinukset: No one to help with the luggage.

Plussat: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.

Miinukset: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.

Plussat: Location, no need rent a car. Employees.

Miinukset: A swimming pool is missing.

Plussat: Excelent location! Very close to the Reína Sofia museum, Atocha Station and other touristic points. Very good neighborhood too! Highly recommend!

Plussat: The location and the appropriate facilities

Miinukset: Very much

Miinukset: The walls between the rooms are too thin, you hear what’s happening inside

Plussat: very gentle neighborhood and safe location. Easy to reach taxi and bus etc. Transportation

Miinukset: ALL GREAT SO FAR

Plussat: This is a brilliant hotel ..wonderful quiet location , 5 mins walk from Metro and only a few stops into the centre . Superb breakfasts ...amazing choice Superb staff ..overall real attention to detail Perfect place to stay and explore Madrid

Plussat: Very good breakfast- fresh and excellent choices to individual preferences. Good location.

Plussat: Great straff!

Plussat: Very clean

Miinukset: Location was not super convenient to tourist attractions in Madrid

Plussat: Shower was nice, bathroom was spacious

Miinukset: This hotel does not meet the star rating. The AC did not work all 4 days. There is no coffee in the room. The bed is too small in size. The room itself is too small. The latch on the door did not work. We had to open the windows but it was too noisy

Plussat: Nice pool. Rooms very clean and tidy. Staff very helpful. Lots of choices for breakfast.

Miinukset: N/a

Plussat: Less central than expected Noise on both sides from the street Excellent staff and rooms Very clean

Miinukset: Not central Noisy

Plussat: Everything

Miinukset: Nothing at all

Plussat: Staff is great and happy .Always helpful and very kind

Miinukset: All Great

Plussat: very nice breakfast, smiling staff and quality food . Excellent property

Miinukset: all great

Plussat: smiling staff, all of them helpful and very kind. Excellent property and very safe location

Miinukset: all great so far