Madrid hotellit lähellä Puerta de Alcala

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Miinukset: Nothing

Plussat: Excellent hotel in a great location. Large comfortable room. We received a free upgrade. Breakfast was excellent. Staff were very helpful and polite. Hotel had a lovely pool and the gym was good too.

Miinukset: Nothing. All was good.

Plussat: Clean , wifi and breakfast

Miinukset: My trip was for business but it was really annoying when we have to change the elevator every time because of the lobby in the second floor , and it’s about 10 minutes walk to reach gran via

Plussat: 1. Location excellent 2. Adequate size of the rooms 3. Extremely comfortable rooms 4. Very clean

Miinukset: The check in process was cumbersome and we had to wait for almost 45 minutes for our rooms.

Plussat: Fantastic hotel! There is not one thing I would change about staying here. Great location, friendly and helpful staff, extremely clean and comfortable. I would definitely stay here again.

Plussat: Sonia Palmero was amazing, thank you for making our last day amazing

Miinukset: We had some issues with the room but after speaking with Sonia she cleared it all up

Plussat: Sijainti oli erinomainen, halutessaan kävellen pääsi useisiin nähtävyyksiin, myös metro ja bussit menivät läheltä. Henkilökunta oli ystävällistä ja avuliasta. Huone oli siisti, mitä erityisesti arvostan. Hyvä aamiainen.

Miinukset: Huoneeseen joutui kulkemaan kahden hissin kautta.

Plussat: The location is really good and it’s the only advantage of the hotel

Miinukset: First of all - it’s not a real gay hotel. There were More heterosexual couples then gays. The room is really small, breakfast is really basic. It’s really over priced hotel

Miinukset: Will stay at Axel over and over again!

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Bothe rooms they've provided had issues with their bathrooms and the showers flooded on us..and it was nasty and unpleasant.

Miinukset: I've asked for a refund right there on the spot and the manager refused and said email me.

Plussat: The breakfast was excellent and the location perfect to visit the main attractions in Madrid. The front desk personnel were very helpful and attentive. They certainly do an outstanding job in making sure the passengers are comfortable. The bed and sleeping quality was also excellent.

Miinukset: Nothing.

Plussat: location, the rooftop pool.

Miinukset: Breakfast is cramped and very often not laid out or tables cleared quickly enough. Staff seem to be replenishing breakfast stocks all the time without dealing with the tables and coffee is always delayed and cool. The rooftop pool bar is closed from a certain time in Sept/Oct even though the temperature in these months is always hot. It would benefit the hotel if at least a weekend service could operate for the pool bar especially on hot days to avoid guests having to descend to the ground floor to buy and take up drinks coffee etc. to the pool. On both weekend days (12/13 Oct) the pool area was very busy, yet no drinks service was available there.

Plussat: Very nice clean , modern

Plussat: Aamiainen oli loistava!

Plussat: Tyylikäs hotelli ja hieno kattoterassi, jossa on uima-allas ja terassialue. Huone oli erittäin siisti ja viihtyisä!

Plussat: The staff were incredibly helpful during our stay. They made reservations for us, grabbed and instructed taxis where to take us, and were overall very hospitable. The room itself is well-appointed and the location makes it easy to walk to a number of Madrid's "must dos."

Miinukset: Our room was noisy at night. We could clearly hear conversations and sounds from our neighbors' rooms. I liked the bed but my wife had trouble getting comfortable at night.

Plussat: Excellent situation! Good food! And very dog friendly!!!

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: Clean, beautiful and great service

Miinukset: Nothing

Plussat: The facility is a bit dated and could do with some maintenance

Miinukset: Location, porter and staff were very nice

Plussat: Great view and beautiful suite on the 5th floor

Plussat: Quiet but in a good location. Staff were great. Very clean

Miinukset: The gym, it’s very very small and the sauna doesn’t work.

Plussat: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Miinukset: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Plussat: The very friendly and helpful staff

Miinukset: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable

Plussat: Location. Hotel employee were awesome. Breakfast was spectacular.

Miinukset: Walls paper thin. Dark rooms. Faced an inside courtyard which kept our room dark all the time. Felt constricting. No sunlight. No view. No gauge of weather.

Plussat: The staff was friendly and very helpful. The Hotel was clean and well maintained.

Miinukset: Although clean and nicely appointed room 314 was small and the bathroom was rather cramped.

Plussat: Palvelu oli erittäin ystävällistä. Huone oli toiveideni mukaisesti hiljainen. Aamiainen oli erittäin hyvä.

Miinukset: For paying two months in beforehand and considering the pricelevel I would have expected a room with daylight and windows facing the outdoor.

Plussat: Wonderful location right next to the the art museums and shopping. High quality bedding and towels. Friendly helpful staff.

Plussat: Location

Miinukset: No window to outside

Miinukset: How we were looked after by the staff. A thanks to Germana (Guest Relations Manager)

Plussat: The room was very comfortable with a view of the fountain as I had requested. The breakfast was wonderful with more food options than I have ever seen at any other hotel. Staff is highly professional and friendly.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Perfect location for walking to all the major attractions in Madrid.

Miinukset: No issues

Plussat: Location was the best.

Miinukset: Hotel is not that modern

Plussat: BEDS! Great support for my back!!

Miinukset: Frosted sliding door between sink area and toilet and shower compartment.

Plussat: Location

Miinukset: Nothing, it is great

Plussat: The location is the hotels only positive quality.

Miinukset: The sound proofing to the outside and between rooms and floors is so noisy I couldn’t sleep a wink. The room decor is very cheap, uncomfortable modern, not representative of the hotels 4-star category and price. Don’t expect warmth and service beyond a minimum from staff, even with your luggage. Definitely not worth the price.

Plussat: It was very clean at a great location.

Miinukset: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept” in (didn’t really sleep). These beds bring the hotel to a 2 s

Plussat: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.

Miinukset: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.

Plussat: Hotellin sijainti oli hyvä. Kadun toisella puolella oli metroasema ja Atochan rautatie- ja bussiasema näköetäisyydellä. Ympäristössä oli ravintoloita ja Reina Sofian museo. Aamiainen oli erilainen; monenlaista pientä tarjottavaa. Paistetut munat ja omeletit piti pyytää tarjoilijalta. Kahvikoneet reistailivat ja olivat ensimmäisellä kerralla hankalat käyttää. Huone oli siisti ja toimiva, mutta hiukan ahdas. Kylpyhuoneen lasiovi ei kylläkään taannut yksityisyyttä.

Miinukset: Hidas ja huono palvelu aulabaarissa

Plussat: Good bed.

Miinukset: The bathroom was too modern - nothing to place soap. Had to put little table inside the shower to place soap etc. very strange.

Plussat: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!

Plussat: Location

Miinukset: Shower and bed

Plussat: Great location for the railway station and museum.Friendly and helpful staff.