Madrid hotellit lähellä Museo Cerralbo

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Large clean powerful rainshower.

Miinukset: Rooms were quite small and noisy. We were only complimented one small bottle of water each per day.

Plussat: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!

Miinukset: Traffic in the street the hotel was on could be very congested

Plussat: Tilava ja siisti, moderni sviitti ja sisustus. Erinomainen sijainti. Hyvä palvelu! Liikenteen äänet eivät häirinneet 1. kerroksessakaan. Riittävästi latauspistokkeita ja toimiva wifi. Hyvä, leveä sänky.

Miinukset: Olisin kaivannut kirkkaampaa valoa ja hyvää peiliä myös muualle kuin kylpyhuoneeseen. Huone oli myös hieman viileä, vaikka lämpötilaa yritti säätää. Ovensuussa ei ollut mitään naulakkoa takeille.

Plussat: Excellent location, close to everywhere (I prefer not too noisy places), very cheerful and pleasant staff, quiet good breakfast. The room was big and comfortable, furnished fine, bath room big with very good amenities.

Plussat: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel

Miinukset: anything

Plussat: Location terrific, staff wonderful and property extremely clean and nicely decorated. Only complaint is the halls were quite dark and room could have had better lighting as well.

Miinukset: Too dark in halls and room.

Plussat: Everything was excellent, except for a noisy elevator adjacent to my room.

Miinukset: Having a shared wall with the elevator which was disturbing

Plussat: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.

Plussat: Breakfast is amazing that’s one of the reason why sleep there every time I’m in Madrid!

Plussat: Excellent hotel, great facilities, very impressive breakfast with lots of options.

Miinukset: Nothing really, everything was great.

Plussat: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.

Plussat: Simply it was wonderful! Perfectamente ! Prevoshodno! Recomenduem!

Plussat: Was on a trip to Madrid to watch Real Madrid at the bernabeu and this property was ideal location

Miinukset: The mini bar was very expensive and also you had a kettle for tea and coffee making but only with the bottle mineral water that was €6 to use. Also didn’t have any English speaking channels apart from Russia today and France today which was very poor indeed

Plussat: Staff most helpful. breakfast very good.

Miinukset: Room was very small but fine for one night business stay. Room service didn’t answer in evening.

Plussat: Interior and staircase looked lovely. Comfortable bed. Lovely shower and toiletries .

Miinukset: No views from window. Lift kept me awake at night. Very expensive and very small room. No drawer space not enough cupboard space. No bath.

Plussat: Good in bed and the excellent breakfast!

Plussat: Lovely private terrace, excellent customer care, convenient location. Special thanks to Francesco Maleci, Guest Relations Manager: I left my designer sunglasses behind when heading for the airport in rush. I contacted the hotel and got the immediate response. Not only did I receive my glasses back, but also the overall communication was prompt and efficient. I was amazed with professionalism and honesty of the staff member!

Miinukset: Lights in the bathroom aren't great

Plussat: Great location, nice building.

Miinukset: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.

Plussat: Breakfast was a big surprise and made the stay great. Also a nice bar and Location 1 block from San Bernardo metro Line 2 was great.

Miinukset: Decor is a bit dated

Plussat: Great location, lovely rooms, friendly staff

Miinukset: Late check on. My flight landed at 10am and I had to wait till 3pm to check in after 36hours flight

Plussat: The room is nice, modern yet combined classic texture. I like how they use room fragrance almost everywhere. Also, very elegant decor and furniture.

Miinukset: The wi-fi was really bad in my room (we stayed on the 4th floor). We told the staff several times, but nothing changed. We stayed for 5 nights, so it was really a deal when you cannot use proper internet speed. After the first night, I realize that our inner converter has a burned hole from a cigarette. We told the staff and they changed immediately after that. But, it's just not something you expect coming from such a hotel like this.

Plussat: I didn't have breakfast as I met my daughter who is in Madrid on Erasmus for breakfast.

Miinukset: There is nothing I didn t like I like the hotel it looks good and is very comfortable and very well situated for my purposes.

Plussat: The staff were friendly and helped you find your way around the city

Miinukset: None

Plussat: Location; cleanliness; staff

Miinukset: No

Plussat: Proximity to train station and city center

Miinukset: The shower in the room was not working properly and only had cold water.

Plussat: Very quiet room, location close to Saint Bernard metro station, hotel looks very impressive inside, breakfast buffet was nice, staff is very friendly and speaks English very well.

Miinukset: WiFi was practically unusable, when it did connect the speed was around 2Mb, I had to use my mobile connection. Can't understand how a 4 star hotel can't sort out their WiFi.

Plussat: Good location and very comfortable rooms well equipped.

Miinukset: Stopping their pet policy, but that’s very personal. I her than that, everything’s great

Plussat: Nothing

Miinukset: Pigeon rooms at 770 euro 2 nighrs really bad

Plussat: Location is excellent for visiting the major art galleries and is close to the railway station if you plan to explore beyond Madrid. It is situated in a wide tree-lined boulevard (which is also a busy dual carriageway) but is opposite the Botanical gardens and is a pleasant street to walk along but on the other side rather than the side of the hotel which is a rather scruffy. Wonderful views from the upper floors. We loved our room with a balcony. Bedrooms and bathrooms are good quality and the breakfasts are really fabulous. Worth staying in this hotel just for that.

Miinukset: Only the street outside! There is a large McDonalds to one side and a series of unappealing souvenir and takeaway shops to the other, plus bus stops on the pavement. It's a very busy street and not very attractive at this end but cross over the road and you are in a different world.

Plussat: Location was great for art museums Terrace off our room was nice Staff helpful

Plussat: Location was excellent as it's near Atocha Rail station,Prado Museum,Retiro park and convenient to the Metro. Breakfast was good with a wide variety of items to choose from.

Miinukset: Staff seemed to be more efficient that friendly. Questions were answered rather tersely and hurriedly. In house restaurant was only fair with much exaggerated descriptions of the high quality of the food. While the food was OK, it wasn't "the best that you'll find in Madrid". Matress was somewhat lumpy and uncomfortable.

Miinukset: the room is facing the road with heavy traffic it is very noisy.

Plussat: It was clean, quiet and relatively comfortable.

Miinukset: The sink was extremely shallow, Harry potter would have struggled to scoop out enough water to feed Dumbledor! The TV had no signal whatsoever.

Plussat: Breakfast was excellent. Amenities were excellent. Was upgraded to a great room. Love the expresso maker in the room.

Plussat: Hotellin sijainti oli hyvä. Kadun toisella puolella oli metroasema ja Atochan rautatie- ja bussiasema näköetäisyydellä. Ympäristössä oli ravintoloita ja Reina Sofian museo. Aamiainen oli erilainen; monenlaista pientä tarjottavaa. Paistetut munat ja omeletit piti pyytää tarjoilijalta. Kahvikoneet reistailivat ja olivat ensimmäisellä kerralla hankalat käyttää. Huone oli siisti ja toimiva, mutta hiukan ahdas. Kylpyhuoneen lasiovi ei kylläkään taannut yksityisyyttä.

Miinukset: Hidas ja huono palvelu aulabaarissa

Plussat: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!

Plussat: Great location for the railway station and museum.Friendly and helpful staff.

Plussat: Close to many small restaurants that served good food

Miinukset: The hotel faces the bus and taxi lane straight as you go out of the main entrance, which means there is no parking or have a drop of area to get in or out of the hotel when you have luggage. Facilities are poor; you ask for iron and iron board you are told to speed up to return ASAP We requested a scale to check the weight of our suitcases but told must go at the reception to do that despite explaining to them that we have many suitcases and want to ensure that we are not exceeding the airline limits for each one but that didn't help they insisted "if you want you come down with your suitcases". Will not ever stay in this hotel again