Madrid hotellit lähellä Plaza de Isabel II

Plussat: Didn't take the breakfast.

Miinukset: All was nice.

Plussat: Lovely room, comfy bed, good shower - once I figured out how to work it. Maid service in morning and in evening to leave weather forecast and what’s on the next again day.

Plussat: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.

Miinukset: Towels and bathrobes could use an upgrade.

Plussat: Beautiful hotel with friendly and helpful staff

Miinukset: Nothing

Plussat: The front desk staff was excellent for making recommendations of restaurants and sights. The room was comfortable and quiet.

Miinukset: The breakfast was very overpriced and we wished we had been closer to the city center.

Plussat: Beautifully clean, modern hotel in historic building

Plussat: Excellent staff and quick service. Great location. Loved every part of our stay. Thank you.

Miinukset: Nothing.

Plussat: The location is amazing. Walking distance to train station and in a bustling neighbourhood with lots of cool bars and restaurants. Clean hotel and very friendly staff. They realised it was my birthday and organised a few treats for me which was very nice. The decor and amenities were amazing including the spa and the +150 year old elevator.

Miinukset: The only cristicism is that the key cards stopped working a few times.

Plussat: The Urso is a 5 star hotel with exceptional attention to detail and customer service! The rooms are nicely decorated with a warm and comfortable feel like home.

Miinukset: Love everything!

Plussat: Staff are very friendly and accommodating from the doormen, to reception to housekeeping and waiting staff- all very warm. Location is lovely if you prefer to be further out of the hustle and bustle of the city- great cafes nearby and no noisy evenings! Excellent bed, very comfortable, great heavy drapes to suit light out and wonderfully quiet for a good night's rest.

Miinukset: The restaurant is very warm and almost impossible to sit in in the warm season as there is no aircon. The front bar is great for talking with work colleagues in the foyer couches, but isn't sociable if you're there on holiday

Plussat: Design, decor, and room size

Miinukset: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Plussat: This hotel was elegant and sophisticated with beautiful charm. Location was great with only a short walking distance to the cities Centre and main attractions. Staff were very attentive and friendly, the bar and lobby was great with a beautiful old world elevator as it’s main focal point. Gym was small but enough to get the job done and the spa was also lovely. Great local cafes and restaurants near by with an excellent fruit market across the road. Requested a corner suite room which I would recommend. It was spacious and light filled.

Miinukset: It’s only fault was a tiny shower.

Plussat: Beautiful spot. Fantastic rooftop bar

Miinukset: Nothing

Plussat: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.

Miinukset: Not much privacy with a sliding bathroom door

Plussat: Great location, centrally located to all city Madrid and 2min to gran via

Miinukset: Liked everything

Plussat: Nice staff

Miinukset: Kind of small room

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.

Plussat: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.

Miinukset: Nothing.

Plussat: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!

Plussat: Tilava ja siisti, moderni sviitti ja sisustus. Erinomainen sijainti. Hyvä palvelu! Liikenteen äänet eivät häirinneet 1. kerroksessakaan. Riittävästi latauspistokkeita ja toimiva wifi. Hyvä, leveä sänky.

Miinukset: Olisin kaivannut kirkkaampaa valoa ja hyvää peiliä myös muualle kuin kylpyhuoneeseen. Huone oli myös hieman viileä, vaikka lämpötilaa yritti säätää. Ovensuussa ei ollut mitään naulakkoa takeille.

Plussat: Breakfast was very good, staff very friendly

Miinukset: A pool would be nice :)

Plussat: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.

Miinukset: Lot of stairs in the ground floor.

Plussat: Very excellent location , and helping staff

Miinukset: If only there were a beauty salon in the hotel, it would’ve been perfect

Plussat: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible

Plussat: We liked the location of the hotel.

Miinukset: The rooms were extremely outdated. The AC didn’t feel like it was working.

Miinukset: I paid for a rooms with view but we only had a partial view. This was a bit misleading.

Plussat: The location is fantastic and can’t be faulted.

Miinukset: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.

Plussat: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.

Miinukset: See above

Plussat: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.

Miinukset: Bathroom could be newer.

Plussat: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.

Miinukset: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Property and service as expected.

Plussat: Great location!

Miinukset: The Staff is great!

Plussat: Great and central location, nicely equipped clean room.

Miinukset: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.

Plussat: The hostel was very clean. The facilities were perfect for backpackers and the staff very friendly

Miinukset: They don’t have kitchen for people who want to cook their own meals. It was the only bad thing about this hostel. It’s a pity, if not it would be the perfect place to be honest

Plussat: amazing clean hosting in Madrid, best to buy via booking.com, not in the hostel directly.

Plussat: Very clean, a lot of cabins in the bathroom facilities.

Plussat: Greatest hostel ever

Miinukset: Everything

Plussat: Nice location. Everything is clean. Great staff.

Miinukset: Bad wi fi signal in the room.

Plussat: I had to extend my stay here and the staff did that for me easily. Elviera was always helpful throughout my stay. I wish I could stay few more days. It was a nice hostel. I will come again

Miinukset: The cleaning lady wake me up every morning.

Plussat: Location in the center and close to two metro stations. There are some cheap places nearby to have a good meal) Staff is always helpful, at least with an advice. Sleeping quarters, showers/bathroom -- top notch and clean. There is a dedicated movie room with several cozy levels to sit or lie on, with Netflix. Organized bar crawl and some other activities -- also very cool)

Miinukset: The signs say you can't eat your own food at the cafeteria. However, everybody does it including me -- so just maybe you should remove the sign since nobody cares?) Air conditioning, I think, shouldn't be set more than 5 degrees different from the outside temperature, but it was like 10, therefore a risk of catching a flu is present. Also the terrace isn't open 24/7, but that might be because technically it's not this hostel's property.

Plussat: Reception staff warm, welcoming. So nice after long journey/no sleep,walking in 39c etc. Appreciated bed light, plug & shelf. Appreciated clean linen & comfortable pillow. Showers on floor 3, excellent pressure. Cafeteria lady very nice. Big help selection of products for sale in reception. I needed replace international power point plug

Miinukset: Would appreciate privacy curtain for bed please. Wish key cards weren't white. Kept losing mine against white sheets, white sink benches, particularly in poor light

Plussat: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money

Miinukset: Improve the wifi, can’t reach some rooms

Plussat: Hostelli oli tosi siisti ja rauhallinen

Miinukset: kun varasin hostellin, olis iinä keittiö, mutta kahden kuukauden jälkeen kun matka koitti, keittiötä ei enää ollut. Se oli pettymys, kun olin suunnitellut laittavani ruokia itse.

Plussat: Super clean and spacious

Plussat: Friendly and very helpful staff, very close to the metro station

Miinukset: I would not recommend having breakfast at the hotel