Madrid hotellit lähellä Museo Nacional de Ciencias Naturales

Plussat: Didn't take the breakfast.

Miinukset: All was nice.

Plussat: Lovely room, comfy bed, good shower - once I figured out how to work it. Maid service in morning and in evening to leave weather forecast and what’s on the next again day.

Plussat: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.

Miinukset: Towels and bathrobes could use an upgrade.

Plussat: Beautiful hotel with friendly and helpful staff

Miinukset: Nothing

Plussat: The front desk staff was excellent for making recommendations of restaurants and sights. The room was comfortable and quiet.

Miinukset: The breakfast was very overpriced and we wished we had been closer to the city center.

Plussat: Beautifully clean, modern hotel in historic building

Plussat: Excellent staff and quick service. Great location. Loved every part of our stay. Thank you.

Miinukset: Nothing.

Plussat: The location is amazing. Walking distance to train station and in a bustling neighbourhood with lots of cool bars and restaurants. Clean hotel and very friendly staff. They realised it was my birthday and organised a few treats for me which was very nice. The decor and amenities were amazing including the spa and the +150 year old elevator.

Miinukset: The only cristicism is that the key cards stopped working a few times.

Plussat: The Urso is a 5 star hotel with exceptional attention to detail and customer service! The rooms are nicely decorated with a warm and comfortable feel like home.

Miinukset: Love everything!

Plussat: Staff are very friendly and accommodating from the doormen, to reception to housekeeping and waiting staff- all very warm. Location is lovely if you prefer to be further out of the hustle and bustle of the city- great cafes nearby and no noisy evenings! Excellent bed, very comfortable, great heavy drapes to suit light out and wonderfully quiet for a good night's rest.

Miinukset: The restaurant is very warm and almost impossible to sit in in the warm season as there is no aircon. The front bar is great for talking with work colleagues in the foyer couches, but isn't sociable if you're there on holiday

Plussat: Design, decor, and room size

Miinukset: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Plussat: This hotel was elegant and sophisticated with beautiful charm. Location was great with only a short walking distance to the cities Centre and main attractions. Staff were very attentive and friendly, the bar and lobby was great with a beautiful old world elevator as it’s main focal point. Gym was small but enough to get the job done and the spa was also lovely. Great local cafes and restaurants near by with an excellent fruit market across the road. Requested a corner suite room which I would recommend. It was spacious and light filled.

Miinukset: It’s only fault was a tiny shower.

Plussat: location and service were excellent

Miinukset: The AC didn't work properly, couldn't get cool enough. they offered to switch the room but we were unpacked already and only staying a day and a half longer so it would've been too much trouble to move

Miinukset: Breakfast is nice but too fancy and to expensive. Chipper hotels include better breakfast. Renovations works were made during noon time (siesta)

Plussat: The staff was very curteous. The check out was very fast. It was a pleasure staying in your hotel. Full marks.

Miinukset: No negatives what so ever

Plussat: Location is great.

Miinukset: Furniture is old.

Plussat: Central location, close to nice restaurants. Breakfast at hotel was worth the price. Piano player was great. Close to Prado Museum and Retiro park, both are worth the trip. Safe area. Staff was very helpful.

Miinukset: Lunch was supposed to be until 4 pm but by 3pm there was no access to the main restaurant and we ate at the cafe.

Plussat: The USB outlets throughout the room on both sides of the bed was a plus!

Miinukset: The breakfast was 24 Euros ($27.00), which was kind of steep for us.

Plussat: Very high standard of accommodation

Miinukset: The only thing was that there were two coffee pods per day for a triple room. Also two coffee cups and two robes. There were three adults in the room.

Plussat: Everything was fantastic

Plussat: Excellent staff. Good breakfast buffet.

Miinukset: We could hear people talking in the hallway and adjacent rooms. Room card/key didnt work too well in the elevator. Noticed several people having this same problem.

Miinukset: Very, very expensive - €2,500 per room (2no) per night (2 nights) for premium rooms yet 1 room not ready for us when we arrived at 3.00pm. No breakfast included and even wanted to charge for water from the mini bar - withdrawn when challenged.

Plussat: Great hotel and service bit a bit pricey.

Miinukset: All good.

Plussat: Staff was wonderful and many restaurants within walking distance. Close to Metro. Extremely comfortable bed with lots of pillows.

Miinukset: Not 5 star level. Room was 80 degrees at check-in-AC inadequate. No free water in the room, only 2 nespresso pods (1 was decaf) with one cream. Only 1 robe. Astronomical prices for minibar and laundry. Carpet in our room was quite stained.

Plussat: Everything was excellent, except for a noisy elevator adjacent to my room.

Miinukset: Having a shared wall with the elevator which was disturbing

Plussat: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.

Plussat: Nice spacious room

Miinukset: On a very noisy and busy street

Plussat: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.

Plussat: Modern

Miinukset: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.

Plussat: The bed was great.

Miinukset: It was all great.

Plussat: Amazing breakfast, spacious rooms, friendly staff, great location!!

Plussat: Location and bfast

Plussat: Great location

Miinukset: Rooms were very dusty, and air conditioning didn’t work.

Plussat: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.

Miinukset: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!

Plussat: Great location, nice building.

Miinukset: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.

Plussat: The hostel was very clean. The facilities were perfect for backpackers and the staff very friendly

Miinukset: They don’t have kitchen for people who want to cook their own meals. It was the only bad thing about this hostel. It’s a pity, if not it would be the perfect place to be honest

Plussat: amazing clean hosting in Madrid, best to buy via booking.com, not in the hostel directly.

Plussat: Very clean, a lot of cabins in the bathroom facilities.

Plussat: Greatest hostel ever

Miinukset: Everything

Plussat: Nice location. Everything is clean. Great staff.

Miinukset: Bad wi fi signal in the room.

Plussat: I had to extend my stay here and the staff did that for me easily. Elviera was always helpful throughout my stay. I wish I could stay few more days. It was a nice hostel. I will come again

Miinukset: The cleaning lady wake me up every morning.

Plussat: Location in the center and close to two metro stations. There are some cheap places nearby to have a good meal) Staff is always helpful, at least with an advice. Sleeping quarters, showers/bathroom -- top notch and clean. There is a dedicated movie room with several cozy levels to sit or lie on, with Netflix. Organized bar crawl and some other activities -- also very cool)

Miinukset: The signs say you can't eat your own food at the cafeteria. However, everybody does it including me -- so just maybe you should remove the sign since nobody cares?) Air conditioning, I think, shouldn't be set more than 5 degrees different from the outside temperature, but it was like 10, therefore a risk of catching a flu is present. Also the terrace isn't open 24/7, but that might be because technically it's not this hostel's property.

Plussat: Reception staff warm, welcoming. So nice after long journey/no sleep,walking in 39c etc. Appreciated bed light, plug & shelf. Appreciated clean linen & comfortable pillow. Showers on floor 3, excellent pressure. Cafeteria lady very nice. Big help selection of products for sale in reception. I needed replace international power point plug

Miinukset: Would appreciate privacy curtain for bed please. Wish key cards weren't white. Kept losing mine against white sheets, white sink benches, particularly in poor light

Plussat: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money

Miinukset: Improve the wifi, can’t reach some rooms

Plussat: Hostelli oli tosi siisti ja rauhallinen

Miinukset: kun varasin hostellin, olis iinä keittiö, mutta kahden kuukauden jälkeen kun matka koitti, keittiötä ei enää ollut. Se oli pettymys, kun olin suunnitellut laittavani ruokia itse.

Plussat: Super clean and spacious

Plussat: Friendly and very helpful staff, very close to the metro station

Miinukset: I would not recommend having breakfast at the hotel

Plussat: Valoisa

Miinukset: Kylpyhuone liian kuuma

Plussat: The location was perfect I went for a one day trip. I was able to do some sightseeing and have lunch and dinner. The were even kind enough to accommodate my early check in. My flight arrived at 8am. The front desk was very helpful in telling me where some good attractions were. I truly enjoyed my first trip to Spain.

Miinukset: I had no concerns.

Plussat: good staff service

Miinukset: walls are made of paper, you can hear everything from the rooms next door, unacceptable level of insulation

Plussat: Great location, big room & restroom. Excellent cleaning. They have safe box in the room for a small cost $1.50 Eu per night. Also, excellent entrance Security all the time.

Miinukset: The breakfast is good but too expensive for the value, I expected more.

Plussat: The Location of the Hotel was very good

Miinukset: The hotel had a Roof Terrace but could only be used for events, which i found annoying as after a day walking around the sites of Madrid it would of been nice to go back to the hotel a chill out on the Terrace for an hour. Also we found the hotel to be very noisy. where our room was situated, it was noisy at night times.

Plussat: Staff are kind. Well worked air conditional. Clean. All good

Miinukset: Even though it is a 4 stars hotel there was no water boiler or free water offered. Except those things, all good

Miinukset: No kettle in the room.

Plussat: Staff was very helpful

Miinukset: Tucked back in a corner next to the alley

Miinukset: Dusty room. Air condition very noisy even when Off.

Plussat: Was very central2 the Gran Via

Miinukset: All good

Plussat: Great location. clean and comfortable room.

Plussat: location is very good and that's it

Miinukset: it is a 4 star hotel but doesn' t look like one in his services: you have to pay everything: safe box cost you around 2 euros every day. even the slippers and the robes and and all should be paid extra. the front desk manager "Pablo" is very rude, all you ask him his reply is you have to pay and in a very rude and unrespectfull manner. This hotel 16 years later was much more better than today. King bed is very small it does t fit two persons. I regret staying in that hotel.