Madrid hotellit lähellä CaixaForum Madrid

Plussat: Aamiainen loistava. Huone ja sänky ja kylpyhuone täydelliset.

Plussat: Spacious room, modern hotel, clean property and great location

Miinukset: 1- Breakfast was limited 2- Prices at the property were too expensive specially the spa treatments 3- Charging hotel guest 5 euros for just entering the spa is not fair

Plussat: Staff really good. It is very close to Metro and local bus services and about 25 min by taxi from the airport. Well designed modern hotel. Roof top bar a great feature.

Miinukset: Would be nice to have the option of a light breakfast- though there is a place close by.

Plussat: The room, the balcony (it was a terrace!), the staff, breakfast, the sky bar, the location

Miinukset: Nothing really although I found the pillows perhaps a little on the soft side and 2 together was too much

Plussat: Cleanliness, very friendly staff

Plussat: Location, Modern Hotel, Very clean

Plussat: Excellent location Very good breakfast, many choices Very kind staff

Miinukset: We had no water in the room for all the second day. My room was premium and we had some drinks as a complimentary but the didn’t refill the bar for more than 24 hours, there were no envelopes to write letters

Plussat: Everything was great.

Plussat: We really enjoyed staying in your hotel, you had a best breakfast and your staff were professional. I would like to ask something more should be added to your hotel facilities is a parking lot or at the minimum own a parking space in front of hotel for your guests for loading and unloading. Good luck and best wishes Farhad

Miinukset: Everything

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Excellent location Friendly staff

Miinukset: None

Plussat: Breakfast was very good. The room was clean and the staff was kind. I loved the terrasse.

Plussat: Location is excellent. Also bars in the hotel are amazing - the terrace is such a nice place for drinks in the evenings. The cocktail bar is also really cool. I stayed at the hotel twice already and will definitely come back when I return to Madrid.

Plussat: Staff + swimming pool

Miinukset: -

Miinukset: Will stay at Axel over and over again!

Plussat: Perfect location, super friendly staff, the room was exceptional and had everything you could possibly need to have a good stay! I am officially addicted to the body lotion and the hair products! Would definitely stay there again when visiting Madrid!

Miinukset: Cannot think of anything.

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Location made it very easy to get anywhere in the city. Hotel staff were very friendly and very helpful. Alberto was the most pleasant staff member I've ever encountered. About 10 minutes walk from PumPum Cafe which was great for breakfast. Hotel rooftop is a great place to hang out and relax in the sun. I didn't order any drinks or food but from what I saw it all looked great.

Miinukset: Couldn't find out how to turn the AC off. It was on all the time and made the room quite cold.

Plussat: Rooftop pool

Plussat: Aamiainen oli loistava!

Plussat: We had a very warm wellcome by a very attractive and charming Receptionist called Alberto! We felt like coming home even it was our first time there.We got a free upgrade to an amazing huge room ! Room was fab, roof terasse top, staff also the cleaning ladies so friendly! happy happy us! 10 points go to axel madrid! Thank u! P.s. the only little complain is the metall toilett room door stopper on the floor, we both hurt our feets badly...i would put some plastic there.

Plussat: PERFECTION! Hotel Axel has the best service in town, as we stepped into the reception, manager David surprised us with the most amazing upgrade, so we stayed in the Suite - i have never seen a room so beautiful... we ended up staying one more night, just because the suite and hotel Axel was so amazing. Extremely good value for money, everything was so luxurious. Rooftop pool is also so so good!! Possibly the kindest hotel staff i have ever met. I will definetly come back to Axel!

Plussat: Excellent service by all staff to keep the hotel covid free and make the guest feel save.

Plussat: Amazing staff !!! + we loved everything : pool, hammam, rooftop with a view, clean room, comfortable bed, great shower, quiet and high-quality air conditionning, location (in the heart of the city). The staff is super friendly, flexible, efficient and recommended us some great places to have dinner ! Best place to stay in Madrid, we’ll come back for sure !!!

Miinukset: Nada !

Plussat: Staff was friendly and helpful

Miinukset: As an older hotel I understand you can only do so much, but it would be nice if the hallway noise level could be controlled.

Plussat: Staff was great. Room ver comfortable.

Miinukset: No pool. Lobby was small

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: Location : the best in Madrid , closed to the 4 great museums of the city, less than 10mn walk far from the historical center, a taxi station at the main entrance door. Very comfortable rooms, most of them with a spectacular view on the spanish Parliament. Staff : quite nice and professional . Incredible collection of greek and roman antiques worth of a museum.

Miinukset: I don't see anything relevant , breakfast ? Very good , could be better but it doesn't really matter

Plussat: Very noisy And the housekeeper ‏very noisy The building it’s not Build to be A hotel

Miinukset: Location

Plussat: Location

Miinukset: Only supplied with complimentary water for the first night Skateboarders in the square were quite noisy and irritating

Plussat: A hotel with an unbeatable location and serving a fantastic breakfast. Well appointed rooms. Very helpful with bag storage, arranging taxis etc

Miinukset: Noise, noise noise!!! The sound insulation between rooms is non-existent, I heard every conversation my neighbours were having in the rooms at either side, people coughing and sneezing all night, you could even hear people using the WC. Even earplugs could not block out the all night door-slamming contest in the corridor. My room was clean and comfortable but I didn't sleep a wink for four nights. I left feeling exhausted and wishing I'd booked somewhere else that offered far better value and a good night's sleep. Regrettably I booked two consecutive weekends at Hotel Villa Real, different rooms / floors each time. Same noise problem in both and the shower was blocked in the first room and water leaked onto the bathroom floor. Staff seemed very unhappy with me for reporting it. Reception staff were very efficient and polite but I never saw them smile.

Plussat: Not much really

Miinukset: Contact me for a list and I’ll tell you

Plussat: Great view and beautiful suite on the 5th floor

Plussat: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Miinukset: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Plussat: Location

Miinukset: Hotel is a bit old

Plussat: only location next to del prado museum and park

Miinukset: The hotel must be 3 or 4 star and doesnt look like 5 star and it is too expensive.The bathroom was small and terrible and after a shower water pours down,the WIFI too slow and only free for 1 hour.

Plussat: It was a lovely hotel with a helpful staff. Great location across from the Prado Museum. You can walk to all attractions. The room was a great layout with a sitting area downstairs from the beds. Restaurant/Bar were excellent. Hotel provided a complimentary bottle of wine upon arrival. They have a free computer if you need the internet. They also provide a CD player in the room. Wish I purchased the CD of Spanish music. Would highly recommend this hotel.

Plussat: The location and friendliness of the staff was excellent.

Plussat: The friendly reception and needs all met in a straightforward way. We had a nice quiet room.

Plussat: Room design was exactly I expected from photo. It had sitting area at few steps donw form bedding area, with sofa and coffee table wtih freash rose in the vase, gave more relaxing space after sightseeing in busy town. Hotel gives upscale/rustic/cosy feeling all together. Front desk personnel,porters, and door men were all nice. Location is great for sigtseeing and dining. A bar next to hotel was nice to visit for small drink or tea at late night too.

Miinukset: Bathroom was clean but had a strong oddor (smell like sewer). Also, one day we were back to room duing day time to take a break from sighseeing, the noise from outside (from either roof or pipe repaire) was very loud. So we went back out to sightseeing.

Plussat: friendly staff. When I needed to call an ambulance for my husband who was unwell they were efficient and helpful

Miinukset: a bigger restaurant for the evening would have been better.

Plussat: The welcome bottle of wine and flower and the fact that the maid service was efficient.

Miinukset: No on site swimming pool.

Plussat: location and its was realatively clean

Miinukset: poor facilities no pool,no proper bar, limited seating in restaurant,staff didnt speak english and were not helpful

Plussat: the good location

Miinukset: I was deeply disappointed by the size of the room, and the fact that it needed a good refurbishment. I felt I paid I very high room cost for something that didn't warrant it. My guide book had said the Villa Real was a deluxe hotel; perhaps I was just given the worst smallest room on the top floor.

Plussat: Oustanding in all respects. Just don't take the last room before I make my next reservation!

Plussat: The room was very spacious. I got a very quiet room inside the building, with a window with natural light. It has an entrance hall that isolates the bathroom and the main room, with doors so it is very quiet if somebody is having a shower in the bathroom without disturbing the sleep of the person in bed. The staff was very helpful. We got our room early in the morning before the official check in. We noticed a few flight crew departing from different airlines, so if this is a preferred hotel for them it means is one of the best hotels to stay around the area. We also noticed a few events on the lobby but no noise was in the morning. Very quiet! We stayed only one night.

Miinukset: The shower did not have much pressure but I do not thing is a big issue because the bathroom was very spacious and well designed.

Plussat: Everything! Right next to the WiZink. Clean, beautiful!! Staff very helpful, friendly and professional.

Miinukset: All good

Plussat: Great location and wonderful staff.

Miinukset: Nothing!

Plussat: Breakfast spread was good, beds comfy, gym good for hotel.

Plussat: Staff, rooms, bar, restaurant.

Miinukset: Lovely hotel, a little further out than originally thought but transport links on the doorstep and such great helpful staff more than made up for it. Restaurant on site serves very reasonable meals, well stocked and again competitively priced bar was a welcome change to other cities visited. Would thoroughly recommend.

Plussat: Very good location. The room was spacious and comfortable, and it was always cleaned when I needed it. Breakfast was very good as well.

Miinukset: Since I was staying there for several days, I expected it to be my "home away from home". But due to the design of the lobby and staff's attitude, it felt a little cold and like a hotel "express"

Plussat: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.

Plussat: Very nice and modern rooms, good hotel bar and lobby. Well located near Parque el Retiro about 30 walking minutes to the city center. Nespresso machine at breakfast available.

Miinukset: Breakfast was nice, but unfortunately the scrambled eggs, boiled eggs and bacon were cold. In my opinion, this should not be like this. Shower pressure (on the 6th floor) was weak

Plussat: Restaurant, bars and terrace

Miinukset: They had a fire alarm test but did not let us know so we paniced for nothing.

Plussat: Aamiainen oli todella monipuolista ja hyvää, mehubaari plussaa mutta viimeisenä päivänä (Maanantai) sitä ei ollut ollenkaan joka oli pettymys. Vastaanoton henkilökunta erittäin ystävällistä ja viimeisenä päivänä saimme pitää huoneen klo 14 asti maksutta. Hotellin sijainti erinoimainen, lähellä metroasemaa jolla pääsi suoraan keskustaan (n.15min) eikä tarvinnut vaihtaa linjaa. Hotellin lähellä todella paljon kauppoja, kahviloita, ravintoloita.

Miinukset: Siivous ei vaihtanut lakanoita ollenkaan 5 yön aikana, suoristivat ainoastaan vanhat lakanat. Lattioita eivät pyyhkineet lainkaan.

Plussat: Individual members of staff were lovelies. The pool boy, bar staff and the night reception staff. It close to the shops and has good access to pretty much everywhere. On the surface it is very beautiful.

Miinukset: Shower dripped constantly. The ac worked sometimes. Arrived with a child and 4 pieces of luggage not one person greeted or helped us down the steps into the foyer although there were at least 6 bell boys standing there. They seem to assume their customer want to steal from them. It's very strange. The pool is tiny and sunbeds are scarce. Apart from the one you can pay 100 euros to have all day. On the last day we decovered an infestation of red ants. Generally spent as little time in the hotel as possible.

Plussat: Clean, nice and quiet area.

Miinukset: Nothing

Plussat: big and spacious room, helpful staff

Plussat: Good location, easy to get to centre, metro and airport.

Miinukset: Rooms are very basic for a 4 star property, and corridors are quite noisy in the morning. You need to ask for an extra pillow as the one in room is flat.

Plussat: A nice hotel, central location, with a good transport line.

Plussat: We could smoke in the room. We were very close to the Palcia de deportes for concerts.

Miinukset: The food at breakfast was poor.

Plussat: Quality and cheap service. Near to the metro.

Miinukset: 1- Breakfast. Just outside the hotel there are two bar/pub where have a good breakfast and eat. 2- After the reservation by booking.com, i have wrote two mail to the hotel (to require a silent room), they never answered

Plussat: Hotelli sijaitsee mukavan kävelymatkan päässä turisteja kiinnostavista kohteista. Vaikka rakennus ei päälle päin ole houkutteleva, sisätilat ovat viihtyisät. Aamiaispöytä on erittäin hyvä. Kaiken kaikkiaan miellyttävä kokemus.

Miinukset: Ei

Plussat: Huone ja koko hotelli oli hienompi kuin osasin odottaa. Arvokkuus sai minut tuntemaan itseni vähän aateliseksi. Metroasema oli lähellä ja liikkuminen vaivatonta. Lähellä oli myös kauppa, joka oli aina auki. Hotellin henkilökunta auttoi aina, kun pyydettin. Muuten sai olla rauhassa suuren maailman tyyliin. Hotelli teki lomastani oikein mukavan, Kiitos.

Miinukset: Hotellin aamupalan hinta oli reipas, mutta sillä ei ole merkitystä. Hotellin vieressä oli mainioita kahviloita, joissa aamukahvinsa sai edullisesti.

Plussat: Siisti ja iso hotelli hyvällä paikalla. Kolmen hengen huone oli tilava ja viihtyisä. Huone oli kadulle ja liikenteen melu kuului myös 7.kerrokseen.

Miinukset: Kylpyhuone oli vähän 80-lukulainen, mutta kuumaa vettä riitti.

Plussat: Síjainti oli kannaltamme hyvä, samoin hotellin palvelut.

Plussat: It's good position

Plussat: The hotel and the room is very old..too old and there is no tea maker. It should be 3 starts...

Plussat: Good Location, friendly staff.

Plussat: Breakfast was a big surprise and made the stay great. Also a nice bar and Location 1 block from San Bernardo metro Line 2 was great.

Miinukset: Decor is a bit dated

Plussat: Clean, high quality hotel in a quiet neighborhood. Near metro San Bernardo. Nice and helpful staff.

Miinukset: My room opened onto the interior fire escape stairways. It was not a pleasant view.

Plussat: The hotel is quite good. It contains a bathtub and a big tv.

Miinukset: The power of the air conditioner is insufficient, the cooling effect is not good. It‘s so slow to cool down.

Plussat: Excellent atmosphere - classy and comfortable - excellent room service

Miinukset: All was good

Plussat: Location

Miinukset: Wifi didnt work well in the room

Plussat: Location and the bed was comfortable

Miinukset: The shampoos at the bathroom

Plussat: The staff were friendly and helped you find your way around the city

Miinukset: None

Plussat: Location; cleanliness; staff

Miinukset: No

Plussat: Bed size. Friendly service. Decoration style.

Miinukset: Not easy access to bath tube. Tilted TV. Missing phone connection on left side of bed.

Plussat: Proximity to train station and city center

Miinukset: The shower in the room was not working properly and only had cold water.

Plussat: Location was great, close to everything by shorty cab ride. Clean comfortable and beautiful. Very helpful staff and a good value.

Plussat: Elegant entry way, beautiful decor and wonderful location! It was close to the centre and other great neighbourhoods, but quiet and comfortable.

Miinukset: Cleaning services were not the best, minimal in particular throughout the stay. We are both blond, but everyday there were more black hairs in the room.

Plussat: grt staffgrt facilities

Plussat: The roomm was nice and clean and breakfast is quite good

Plussat: Nice hotel, very good breakfast. Hotel staff is always helpful. Location is quite good, close to San Bernardo Metro.

Miinukset: My room had a view on the internal court and was very dark.

Plussat: Front desk staff

Miinukset: Room rate

Miinukset: Paper thin walls between the rooms. Very hot as air conditioning did not seem to work well. But was not a problem for us as it was cold outside.

Plussat: Almost everything

Miinukset: Very few TV programs in English

Plussat: buffet breakfast

Plussat: Location,Staff,Price

Miinukset: Room was very uncomfortable at night (Too warm) - inadequate airconditioning.