Madrid hotellit lähellä Plaza de Cuzco

Miinukset: They change my room to premier from standard but gave me without wifi called them 3 times then they forward call to technician and still wifi not working after that second day request them to change room the staff said my phone may be problem where as wifi was working in lobby And after she said now time us not good to change room and to let me come after 1 or 2 pm

Plussat: Super

Plussat: Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.

Plussat: Front desk staff was very responsive. Hotel architecture, floors, rooms, etc are amazing. Never saw anything like them!

Miinukset: The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.

Miinukset: Amateur front desk staff and missing informations

Plussat: Facilities, food, service

Miinukset: internet and web connection wifi did not work

Plussat: The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

Miinukset: While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

Plussat: Very ecological Staff was very friendly Staff was always helpful Very unique floors Excellent breakfast

Miinukset: I wished the room's shower had had a door for privacy (second floor)

Plussat: Cool design, friendly staff, good restaurant, close to airport

Miinukset: slow wi-fi, no workspace for business traveler, small gym

Plussat: The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!

Plussat: Location, across from subway station. Only one stop from Chamartin train station. A supermarket is very close to it. Liked the fast food restaurants on the subway station, very convenient for a quick breakfast or dinner.