Madrid hotellit Tetuan

Plussat: Everything! The level is fantastic.

Miinukset: Nothing.

Plussat: I liked the location, the service was friendly. My son forgot his prescription glasses at one of the cafeterias, and didn't realize it until the next day: the front desk was very helpful and the glasses were located and brought to us in a few minutes!

Miinukset: Saturday there seem to have been a convention or a meeting which brought dozens of additional people to the breakfast room: The room was not large enough, there weren't enough employees, the orange juice machine was not working well, etc. It was a disaster of major proportions. The room was running beyond capacity. This was major management flaw: the food for the exterior group of people should have been taken to the room were they were and the ability to serve was clearly stretched beyond capacity. It was a disagreeable experience for all involved, including the employees. It seemed greedy and abusive to attempt to serve so many people.

Plussat: Grat stay

Miinukset: They change my room to premier from standard but gave me without wifi called them 3 times then they forward call to technician and still wifi not working after that second day request them to change room the staff said my phone may be problem where as wifi was working in lobby And after she said now time us not good to change room and to let me come after 1 or 2 pm

Plussat: I liked the service and help offered to us by all staff

Miinukset: Location was a bit out of true city centre

Plussat: strategic location, near metro station

Plussat: Breakfast - which was not included in the fare and, despite being expensive at 25€/person, was worthwhile for a Sunday morning.

Miinukset: The room that we had (1051) was not proper of a 5* hotel, it feel quite standard 4*

Plussat: Breakfast

Miinukset: The mini bar had personal things of the previous guest and was very dirty.

Plussat: Spacious rooms and helpful staff. Convenient to Metro.

Plussat: The price was reasonable for two bedrooms with connecting door - we are a family of four.

Miinukset: 1) The hotel decided to turn-off the air conditioning on the second night because the temperature dropped in the outside. Still, the building was very hot and it was really unconfortable during the night. Could not make the staff understand this was unacceptable for a 5* hotel. 2) We had to pay for the whole stay when we arrived. 3) The hotel closed their main restaurant on the second day, despite the fact that there was a large conference going over in the hotel, so we had to wait 20 minutes for breakfast on the second day. 4) The check-out is not in the reception but in a weird cashier with glass in between you and the attendant 5) Wardrobe was covered with dust - something we noticed after recovering our cloths ... no more writing space

Plussat: Asiantunteva, kielitaitoinen henkilökunta, siisti, hinta kuitenkin suhteessa keskustan hotelleihin kova, taksit kuitenkin helposti saatavilla

Miinukset: Sijainti

Plussat: Sujuvuus. Ammattitaitoinen ja ystävällinen henkilökunta. Hieno hotelli. Sijainti lähellä metroasemaa.

Plussat: Hotellin ulkona olevan henkilökunnan palvelu erinomaista. Matkalaukut saapuivat huoneeseen samanaikaisesti, plussaa. Erityiskiitos vastaanoton tytöille jotka hoitivat homman erinomaisesti. Voin suositella.

Miinukset: Vierailuaika suhteellisen lyhyt, en havainnut.

Plussat: mielyttävä matka

Plussat: location

Miinukset: needs a renovation

Plussat: we liked the fact the hotel had a pool.

Miinukset: It was really wasn't a pleasant stay as the staff were very rude, and made us feel very unconfortable. They did not appreciate that we could not speak spanish also it seemed.I have already emailed the full details of our experience in the hotel to customer service.

Plussat: Food and service were excellent. Hotel staff were friendly and always willing to assist.

Plussat: - very close to the Cuatro Caminos metro stations from where you can get very fast to the city centre - direct connection via metro - comfortable bed - affordable option (quality/price) - arrived from the airport via the metro

Miinukset: - the heating did not work - asked for slippers numerous times and only after 2 days we received them - the day before the check-out, I left my towel on the floor to be replaced by the cleaning staff but they took it and I did not receive a new one so, after shower, I basically had to dry myself using the hairdryer!!! - some toiletries were not replaced by the cleaning staff

Plussat: The location was great right next to the subway and the hotel was very clean and comfortable. The balconies in the rooms are great, too.

Miinukset: Nothing to add!

Plussat: It was very clean, good breakfast and the location was ok, in a nice area of the city.

Miinukset: Noise from the street, and noises from the other bathrooms.

Plussat: Good location, helpful staff

Miinukset: They don’t have kettle in the room and the bathroom needs a plumber!

Plussat: I liked the location. It was very convenient to the metro station (Cuatro Caminos) and a grocery store. The room was spacious and had a lot of storage space. The breakfast was also very good each morning.

Miinukset: The bathroom configuration was not the best. We were in room 208. It was very awkward that the toilet was so close to one of the sinks. (This was not the case in the first junior suite that we checked into - room 201 I think. We moved because the internet connection was poor in that room.) Internet was slightly better in 208, but still not great. Room 201 had just one sink in the bathroom, but was not so cramped. The closets were also even bigger in 201. So, if you get a junior suite, make sure it is on the 201 side of the building.

Plussat: nice spacious rooms

Miinukset: breakfast assortment

Plussat: Buffet breakfast

Miinukset: Various items did not work properly. Leaking pipes under sink, shower leaked and made puddles on floor, hair dryer made annoying clicking sound when not in use, wireless Internet was poor, and most of the staff did not seem to care.

Plussat: The hotel staff was extremely pleasant and helpful. The hotel itself is very beautiful and the location is just 10 minutes from Sol using the metro. Very satisfied!

Miinukset: Absolutely nothing was wrong!

Plussat: Big & comfortable rooms, and good breakfast

Plussat: Siisti hotelli, hyvat yhteydet Metrolla kaupungin joka suuntaan.Miellyttava, rauhallinen tunnelma.

Plussat: Siisteys

Miinukset: Ilmastointi voisi toimia huoneessa, vähän kylmä suomalaisellekkin

Plussat: Very clean, friendly staff

Plussat: It's a very nice 4 star hotel. close to metro and price is reasonable.

Miinukset: The wall between each rooms are too thin, you can hear conversation from next door.

Plussat: It is not located in the center, but very close to the Metro station (<100m)

Plussat: Everything - it was great

Miinukset: No

Plussat: cleaness, comfort and service very good.

Miinukset: around 3 o clock at night we wake up from a strong noice and we realize that the 2x2m glass into the bathroom was broken in handsets pieces on the floor Primary the safe of the customers is very important itself so the hotel should maintain and check everything dangerous and secondary when something happens the manager of the hotel should communicate and apologize for put them in danger and for the inconvenience Nothing of the above happens to this hotel

Plussat: Package deal. Excellent breakfast, out of this world shower (rain style or pouring faucet), large room with well stocked minibar. Cleaning staff was superb.

Miinukset: Bed was mediocre.

Plussat: location was right for the purpose of the trip

Miinukset: Small, I had no information book on the hotel and its amenities offered, i.e. where was the fitness room along with hours,

Plussat: Nice hotel good food and bar is great

Miinukset: All good

Plussat: The free minibar is great. It was nice to stay over the weekend because it was very quiet and few other folks at the breakfast.

Miinukset: The breakfast room on week days was too busy and noisy until they opened up the other side.

Plussat: Modern rooms with nice amenities. Hotel breakfast very nice. Free internet access from the lobby but not the rooms.

Miinukset: A bit noisy within the hotel room. Could hear easily people walking/talking in the corridor.

Plussat: Nice modern interior of the room. CD player with CD. Free mini-bar. Bath-coat. Excellent connectivity (metro in front) Free Laptops in business area

Miinukset: No printing facility connected to the laptops and the procedure (send an e-mail to the acount of the Hotel) did not work. For a business hotel this is really no recomandation...

Plussat: The hotel location was perfect for good bars and parking for a motorbike was offered that was safe and secure.

Plussat: Comfortable hotel.

Miinukset: Staff does not speak English very well.

Plussat: Great rooms, great location

Miinukset: Staff, are not very representative but very kind and professional

Plussat: the room design and furnishings

Miinukset: The noise from other rooms and corridor. Sound insulation between rooms is very poor. Doors slamming and footsteps in the corridor were very loud also. I would just about recommend the hotel but the noise is a problem.

Plussat: I brought my son to Madrid to see Real Madrid play a match and the hotel was just minutes from the stadium which was a big bonus

Plussat: Minimaliste design

Plussat: Location, staff service, size of room

Miinukset: I bit dated. Breakfast was poor

Plussat: Staff is the best, they are very welcoming and ready to help.

Miinukset: Would be nice to have a kettle.

Plussat: Very clean, spacious, great location, excellent valie

Miinukset: Rooms felt a bit dated

Plussat: Nice staff, clean rooms, good value.

Miinukset: Everything perfect

Plussat: Subway system was good, close to the station.

Miinukset: The room was very cold blankets were too thin and smelled.

Plussat: Lots of space being an apartment hotel Very quiet and covenient if you need to go to the University Complutense

Miinukset: The decor is out of date

Plussat: The only good thing in this hotel was the location.Very close to metro.

Miinukset: Furniture are very old and all the walls need to be painted.Also the heating in our room wasn't working.

Plussat: It is very convenient for buses, metro and taxis. It is ccomfortable, with very helpful staff, and good facilities. We have stayed there four times previously, and enjoyed it

Plussat: close to metro, big size apartment, kitchen but no kettle or toaster

Miinukset: sheets were not changed everyday

Plussat: Well located hotel, clean and spacious rooms and very near Metro station just a few stops from most places of interest. Quiet location no night time noise.

Miinukset: Hair drier did not work and no cooking facilities other than micro wave, a hot plate or similar would be good idea, but not a major problem.

Plussat: Family hotel, very good

Miinukset: no

Plussat: Apartment idea is very useful

Plussat: Hotel staff very helpful, ease of metro use - location, clean rooms, comfortable.

Plussat: Friendly staff. Having an aparthotel was much better than a hotel for a solo traveller as hotels usually give you the grottiest room. It was nice and near the metro.

Miinukset: I would have preferred a non-smoking room.

Plussat: The room was nice and clean. Good location.

Plussat: perfectly located,the staff,

Plussat: Friendly staff and good location for football fans, just one kilometer from stadium Santiago Barnabeo. In 2 min walk, a lot of good restaurants and cafes. Fast check out.

Miinukset: Far from metro. Only one small pillow, not comfort one. I asked to give me a room without mirror in front of bed (at least not in front of top side of bed), they ignored it. Even did not answer. I was waiting for a letter, asked them to send me an email when they will receive something on my name - they answered, but didn’t send an email. When I was doing checkin they didn’t tell me that there is the letter waiting for me, I had to ask and explain what letter from whom, why ...

Plussat: Girls sapphire relax

Miinukset: Not enough shops around or restaurants

Plussat: Small but clean room, decent breakfast buffet, and a really excellent location.

Miinukset: Not a hotel to stay in if you are planning to spend a lot of time in your room, but great value.

Plussat: The location is great. The access to the metro is five minutes away. Th hotel staff were excellent and very helpful.

Miinukset: The rooms are little tired. The wall paper and curtains are could do with up dating.

Plussat: Hyvä sijainti lähellä kaksi metroasemaa, josta myös erinomaisia bussiyhteyksiä nähtävyyksiin. Erittäin siisti huone, ystävällinen henkiläkunta; myös hyvä aamiainen, erinomainen kahvivalikoima (esim. myös erikoiskahveja) ja hyvä wifi yhteys.

Miinukset: Aamiaspöydällä kaipaisin enemmän vihanneksia; niitä oli vähän tai ei olenkaan. Kaikkea muuta löytyi todella hyvin.

Plussat: Location. Very comfy beds

Miinukset: No café/ bar except early morning breakfast

Plussat: Friendly staff Great location Good Breakfast

Miinukset: Room temperature too hot, not possible to manage it. Price a bit too high for the quality but ok for the location.

Plussat: service

Plussat: Very pleasant, helpful receptionist. Close to Metro stations.

Miinukset: Uncarpeted floors allow sound to travel within the building.

Plussat: Pleasant staff at reception

Miinukset: Some repairs were on going

Plussat: Clean cheap convenient

Plussat: very good, especially it was near Real Madrid stadium, & direct metro connectivity to mayor plaza ( from Tatuan to Sol direct metro )

Miinukset: Cupboard was of small size. not able to fit the big baggage and lugguage.

Plussat: ystävällinen ja joustava palvelu

Miinukset: ei

Plussat: Oli hyvällä paikalla, jos aikoo käydä katsomassa jalkapallo-ottelua Real Madridin kentällä. Muutenkin sijainti oli hyvin metroreitin lähellä ja siitä hyvät yhteydet keskustaan. Hinta-sijaintisuhde oli todella hyvä. Osasivat puhua englantia respassa - good.

Plussat: Hyvä sijainti jos menossa katsomaan real madridin peliä

Plussat: Excellent hotel with great rooms and facilities.

Plussat: Clean and new rooms

Miinukset: Did not have parking or enough parking for all guest

Plussat: Clean rooms for a great price. Wireless internet included and working well.

Plussat: Very clean, good location for the Metro. Would stay there again.

Plussat: ...to go to the airport.

Plussat: Lähellä metroasemia, ei turistialueella, tosi leveä sänky, rauhallinen hotelli, kahvila alakerrassa.

Miinukset: Huoneessa oli vain yksi pieni käsipyyhe kun saavuimme puoliltaöin. Seuraavana päivänä kyllä saatiin kylpypyyhkeet. Muutama villakoira sängyn alla.

Plussat: Very nice staff, adorable room with pretty colors, a glassed-in balcony, little inspirational quotes strategically placed, and a kettle and mini fridge. The wall behind the bed was also well insulated as to block out sound, and the sliding glass doors to the balcony helped to keep out even more noise.

Miinukset: The bed was a bit hard (didn't think to put the big blanket under me, oops) and sometimes the internet wasn't great but these things were minor and I'd stay there again in a heartbeat.

Plussat: The location of the hotel was perfect and very close to the Metro station. The hotel staff were really helpful and friendly The rooms were really clean and comfortable

Miinukset: There was not much of a problem with the place. The breakfast could have been better.

Plussat: Very close to the metro station with a convenience store next door.

Miinukset: My room was right in front of the elevator was made it really noisy when people are using the elevator and talking loud. The hotel should keep a notice about this and inform the guests as well. It was quite inconvenient when you want to rest in the afternoon or when sleeping at night.

Plussat: Shower,bath tub,Bed and balcony

Miinukset: Heater in the bathroom and doesn’t have a free toothbrush,toothpaste and comb

Plussat: Good clean room with excellent bed and good bathroom. Nice simple breakfast

Plussat: nearness to where I needed to be. price

Miinukset: no

Plussat: The location and the silence.

Miinukset: The Internet was broken during all my stay and no alterative was presented. The breakfast is too simple. I felt unconfortable with the fact I had to pay in advance all the stay.

Plussat: perustason hotelli, kongressikeskus kävelymatkan etäisyydellä. Metroasema lähellä.Pihanpuoleinen huone rauhallinen. yksinmatkustavalle suosittelen 2hh varaamista, jos tarve yöpyä muutamankin päivän ajan.

Miinukset: Äänieristys aika huono, samoin käytävältä tulevat äänet ajoittain jopa häiritseviä. Aamiainen aivan surkea, joskin suhteessa hintaan hyväksyttävissä.

Plussat: easy access

Plussat: At least, I enjoyed watching the football worldcup semi-finals between Spain and Germany which was won by the former.

Miinukset: The hotel room was a bit cramped and the room airconditioning was not working well.

Plussat: good location and clean, good value for money

Plussat: Nice hotel and staff and just a few stations away from the city centre.

Plussat: Staff were very helpful and friendly

Miinukset: Room was very small and beds were on wheels and move every time i moved in it

Plussat: it offered what I required. Comfort and cleanliness.

Miinukset: I could not believe that I couldn't get an iron and ironing board. I had to go to a meeting with a crumpled shirt. The couldn't be less helpful.