Madrid hotellit lähellä Community of Madrid Sports Centre

Plussat: URSO was absolutely amazing! The staff was so helpful and kind and made my birthday so special. They even gave me a complimentary birthday dessert and a little gift at the spa. I would love to stay at URSO again and I will definitely recommend it to others.

Miinukset: I hate to complain about anything because URSO really exceded my expectations. But if I’m being nit picky, the complimentary welcome drink was a cheap sour glass of wine and the room service menu that I was looking forward to was disappointing, especially past midnight when the options are very limited to a choice of a few cold snacks like russian salad and jamón and a few desserts. Other than that, URSO is fantastic and I really enjoyed my stay.

Plussat: My fiancé and I visited Madrid for the first time on the last leg our Spain trip. We stayed at the URSO hotel and could not have chosen a better hotel. Not only was the hotel in an impeccable location (literally walking distance from all the good stuff), but the staff and cleanliness of the hotel was amazing. I highly recommend staying here as a couple, or with some friends. It is a little bit on the quiet side so not sure if it is ideal for a large family. Stay here ! :)

Miinukset: Nothing! :)

Plussat: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.

Miinukset: Towels and bathrobes could use an upgrade.

Miinukset: Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.

Plussat: Beautifully clean, modern hotel in historic building

Plussat: Location was excellent, very convenient and chic neighbourhood yet not in extremely touristy area. Rooms were cozy with high ceilings. Spa pool and Turkish bath area was nice. Liked that amenities were environmentally conscious (no small plastic bottles).

Miinukset: Mixed views on the staff. Couple of the concierge staff were excellent, including communication before arrival via emails. However, when main concierge was not available, other front desk staff were not as good, did not acknowledge us as we stood in line to check in even though not servicing any other customer, a bit short when we asked additional questions, and did not know the restaurants in the area. No one greeted us at the door, we took the luggage up the stairs to the lobby ourselves. None of these would normally be an issue, except this is supposed to be a luxury hotel.

Plussat: Beautiful hotel. Wonderful staff, clean and large room. Great breakfast.

Plussat: Superior rooms, comfy beds, awesome pillows, and customer service!!!!

Miinukset: Not a thing gorgeous!!

Plussat: Lovely staff and a beautifully decorated property. Great breakfast that is beautifully presented. Very clean and well maintained rooms.

Miinukset: Being central can be a bit noisy at nights on the weekends.

Plussat: Design, decor, and room size

Miinukset: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Plussat: Everythin very good! Clealiness, services and staff!

Plussat: Large clean powerful rainshower.

Miinukset: Rooms were quite small and noisy. We were only complimented one small bottle of water each per day.

Plussat: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!

Miinukset: Traffic in the street the hotel was on could be very congested

Plussat: Tilava ja siisti, moderni sviitti ja sisustus. Erinomainen sijainti. Hyvä palvelu! Liikenteen äänet eivät häirinneet 1. kerroksessakaan. Riittävästi latauspistokkeita ja toimiva wifi. Hyvä, leveä sänky.

Miinukset: Olisin kaivannut kirkkaampaa valoa ja hyvää peiliä myös muualle kuin kylpyhuoneeseen. Huone oli myös hieman viileä, vaikka lämpötilaa yritti säätää. Ovensuussa ei ollut mitään naulakkoa takeille.

Plussat: Excellent location, close to everywhere (I prefer not too noisy places), very cheerful and pleasant staff, quiet good breakfast. The room was big and comfortable, furnished fine, bath room big with very good amenities.

Plussat: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel

Miinukset: anything

Plussat: Location terrific, staff wonderful and property extremely clean and nicely decorated. Only complaint is the halls were quite dark and room could have had better lighting as well.

Miinukset: Too dark in halls and room.

Plussat: Great location and well furnished

Miinukset: Nothing

Plussat: The staff were incredibly helpful during our stay. They made reservations for us, grabbed and instructed taxis where to take us, and were overall very hospitable. The room itself is well-appointed and the location makes it easy to walk to a number of Madrid's "must dos."

Miinukset: Our room was noisy at night. We could clearly hear conversations and sounds from our neighbors' rooms. I liked the bed but my wife had trouble getting comfortable at night.

Plussat: Excellent situation! Good food! And very dog friendly!!!

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: Clean, beautiful and great service

Miinukset: Nothing

Plussat: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.

Miinukset: Having the pool at another hotel implied we had to go out of the building to get to it.

Plussat: Very good location Very good to stop very clean I would stay in it next time

Plussat: Great staff who helped us with a few things including printing boarding passes.

Plussat: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great

Miinukset: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.

Plussat: Perfect staffs

Miinukset: No balcony

Plussat: Great view and beautiful suite on the 5th floor

Plussat: Great location, friendly stuff, nice and clean

Plussat: Comfort and location

Plussat: Aamiainen suurenmoinen.

Plussat: Location, location, location. Very modern inside a classic facade, bathrooms were the best!

Miinukset: Closed the rooftop bar early, would have liked a nightcap.

Plussat: Great hotel; clean; modern; service is amazing. Location was favorable-very close to everything but further away from all the commotion.

Miinukset: The room was beautiful; linens clean and crispy. Room service did a great job every day. Patio was a great addition to overall nice hotel room and enjoyable stay.

Plussat: Great location near the Prado and the Reina Sofia Museums, and train transit center. Walkable to downtown historic area. On amain road so is open and safe area. Metro on the same block

Plussat: Overall nice facilities and staff and room.

Miinukset: Noisy location.

Plussat: The location is fantastic within walking distance of most places. We had a very quiet room which was spacious and very clean. I would definitely return.

Miinukset: I thought the Staff could have been more attentive. There seemed to be training going on and it was a bit chaotic checking in and out. It was particularly wet when we were there and we rang reception to see if we could get clothes dried they said they would check and never came back to us. I had e mailed a request for a restaurant recommendation for my daughters birthday they never mentioned it when we arrived and when I asked again I was just given a card from desk. I felt the reception staff were not very helpful or friendly.

Plussat: Well situated, 10 minutes from Atocha station, and similar in the opposite direction to Plaza Mayor, the hotel is simple in its layout, but lacked nothing for us. We had a terrace room on the 6th floor and this had 2 balconies! One a deck with 2 sunloungers, the other a juliet balcony. Bed comfy - not sure about the bolster pillows, but just a personal choice. So quiet at night. Breakfast was fantastic with all diets catered for. In fact, it was all good, really can't fault it at all.

Miinukset: A long uphill pull with 2 suitcases from Atocha station.

Plussat: Siistiä, mukava henkilökunta.

Miinukset: Pieni huone ja onneton ikkuna.

Plussat: The room was very comfortable, spacious and modern

Miinukset: The roof terrace with pool was underwhelming

Plussat: Todella monipuolinen aamiainen, ystävällinen henkilökunta. Hotelli kävelymatkan päässä nähtävyyksistä.

Miinukset: Ei mitään, mistä en olisi pitänyt.

Plussat: Bed was super comfortable. Jacuzzi and rooftop area was lovely and staff were very friendly.

Plussat: Location and Staff

Miinukset: Consistency of Housekeeping Turndown service Linen supply

Plussat: Excellent service and central location....

Plussat: The location

Miinukset: The room is very small The bed was moving The toilet not clean The value is to high

Plussat: Location

Miinukset: The facilities are old

Plussat: It’s a good quality hotel and had nice lounge area. Rooms are ok, not exciting but not bad either. Location is excellent.

Miinukset: Rooms are not well equipped it feels but worn. Overall feeling is not bad but something is missing rooms are not for example as stylish and modern like I saw in Cordoba. It feels like Madrid hotel wasn’t renovated long time so it is bit less exciting as you would expect for price and location. I was in multiple NH properties and this one was bit below group standard.

Plussat: Everything it was really very good stay. Location and staff are beyond any expectations! Very good breakfast and in room service.

Miinukset: Gym is good but small if few people come together and 2 machines out of 4 were out of order. But the view I in gym is superb.

Plussat: Perfect location, friendly staff, excellent amenities, comfortable and clean

Miinukset: I really enjoyed everything

Miinukset: beds were entirely to hard!!

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Not impressed and not value for money

Miinukset: Not impressed and not value for money

Plussat: Property was super clean, location was perfect to everything, beds were good, and staff were excellent. The water and candies outside the elevator were very refreshing. They had no coffee in the room but we were able to walk across the street to Starbucks.

Miinukset: No coffee in the rooms and hotel coffee was not very good. Beds were ok but have had better