Madrid hotellit Hortaleza

Plussat: Proximity to airport, great for business trip. Hotel is as expected and recommended if you do have business meetings close to Madrid Airport. Very friendly staff!

Miinukset: If you want to see MAdrid as a visitor it's too far out of town.

Plussat: Friendly staff; Easy to get from the airport

Miinukset: Location: in the middle of nowhere; The price was too hight for the location and what the hotel offers

Plussat: The cleanliness, comfort of the rooms and bathrooms, additional items such as toiletries. Breakfasts were lovely and lots of selection.

Miinukset: I had emailed the hotel about 2 weeks ago asking for advice on how to get there from the airport but they didn’t reply. I think it was a generic Occidental site but it would have helped us as we ended up getting off at a metro stop which was far away and walked 2.5km with a case and small child! Other than that it was very welcoming

Plussat: This is a new hotel. The hotel is plain, simple and clean. It offers good value for money. Staff were very pleasant indeed.

Miinukset: Location

Plussat: Value for money

Miinukset: Location

Plussat: Room design and its cleanness.

Miinukset: The hotel is far from city center. Good for a business trip, not a city trip.

Plussat: Brand new hotel, luxurious, spacy rooms, very good value (guess that depends on the actual rates you get, but for around eur 60,- it is a good deal. Helpful staff.

Miinukset: Getting to downtown is either expensive (taxi) or takes long (50 minutes by bus, which is actually very cheap).

Plussat: Very lovely room and big comfortable bed.

Miinukset: Although booking site said we will pay at hotel, hotel had already charged my card prior to arrival.

Plussat: This is definitely one of the best hotels I ever stayed in. The description doesn't do it justice as the excellence of this hotel doesn't come across. Squeaky clean, spacious, everything thought out, classy decor. Staff professional and welcoming. Well worth the money.

Miinukset: The two things I would improve are the restaurant food (specifically the salad bar) and internet speed. The internet was OK but could benefit from being faster - since this is a business hotel I think this is really important. Also, connection is made by cable (provided by reception) and not WiFi, it would be good if WiFi was an option. Nevertheless these are minor points compared to the superb quality this hotel delivers.

Plussat: OK for Businesstrips, very good breakfast, comfortable beds, windows can be opened, although air condition available

Miinukset: Haven't tried the restaurant (= breakfast room), which's furnishing is a bit too basic for a decent dinner my taste.

Plussat: Value for money and location

Plussat: Excellent bed

Miinukset: Digital television (image was still too many times) and number of channels (poor)

Plussat: Clean, comfortable, friendly staffs, located in a very calm and quiet neighboorhood. Value for money.

Miinukset: A bit far from the city centre and major attractions

Plussat: The staff

Miinukset: All was ok

Plussat: It was clean the staff was helpful.

Miinukset: It was distant away from everything long subway rides and walking right middle of residential mieborhood.

Plussat: Great location - not far from the center and close to Metro (subway). Great modern room. A lot of street parking available free. Very friendly staff. Rather close to the airport - did not have to drive for an hour to get there. Good thing - both GPS and road signs led us to new Terminal 4. It took us only about 15-20 minutes to Rental Car Return.

Plussat: Clean bathroom and room. Good stuff.

Miinukset: There was no english chanel on tv. Restaurant starts to serve by 8:00 pm.

Plussat: Pretty convenient location, not far from congres centre and from airport

Miinukset: Noise In the room coming from lift engine and from people walking and talking in the corridor. Not efficient temperature control.

Plussat: Ultra modern design, comfortable, clean room

Miinukset: Reception hardly speaking english, not enough attention to customers,

Plussat: Hotel is nice after reconstruction. Verym nice rooms and cleanliness.

Miinukset: Smoking in restaurant is awful, especially in course of breakfest. Please cancel it!

Plussat: breakfast, room design and comfort

Miinukset: internet in the room not stable

Plussat: The hotel is very modern and clean. The staff is helpful.

Miinukset: The Wifi was not good and I couldn't connect to internet in the room.

Plussat: Everything is great except the location was a bit far from the center. 45 mins to center. The hotel is great very comfortable and clean. Everything works great: bed very comfortable A+, bathroom big, aircondition very cold, wifi works great, they change the sheets everyday that is an A+, The price per night 49.00euro. Good price for great hotel.

Miinukset: The mini refrigerator wasn't cold at all.

Plussat: Large room, excellent breakfast

Plussat: Price of hotel was cheap, very clean, highly recommended!

Miinukset: Distance from the main centre of Madrid, took 30-35mins by metro to get to Sol.

Plussat: Breakfast

Miinukset: No

Plussat: Breakfast,

Miinukset: Proximity to city centre...

Plussat: resturant

Plussat: In Osuna Hotel everything was good room , Pool , service customer . They provide u free ride to airport .

Miinukset: WIFI was free in reception area but in the Room u have to pay .

Miinukset: A la hora del transporte al aeropuerto, me tuvieron esperando más de media hora porque se encontraba un pasajero desayunando, y por casi pierdo el avión sin importarles mi horario de salida del vuelo, se supone que tienen traslados las 24 horas

Plussat: Erinomainen, runsas aamiainen, sijainti rauhallinen.

Miinukset: Hieman ikääntynyt huone, kaipaisi ehostusta jo. Peittoina likaiset fleeceviltit, saimme kyllä pyynnöstä toiset, mutta tilanne ei sillä juuri parantunut. Käärimme peiton toisen sängyn lakanaan ja nukuimme kaksin yhdessä sängyssä, jotka oli kyllä reilun kokoiset.

Plussat: Huoneet oli kivasti sijoiteltu ja oma huoneemme ”rivitalon” toisessaa kerroksessa kahdella omalla terassilla vastakkaisiin suuntiin oli tosi kiva

Miinukset: Yhtä tarjoilija naista lukuunottamatta oli henkilökunta vähän töykeää ja huonolla kielitaidolla varustettua.

Miinukset: do yourself a favor and at all costs do not book at this hotel. we were staying in Barcelona and had to leave early due to a pending Hurricane bearing down on our home in Florida, on 1hr notice we took an overnight train from Barcelona to Madrid which arrived at 12:30AM. while we were on the train my son booked this hotel and which charged an exorbitant amount simply to stay for the night (arrive at 1:00AM depart at 8:00AM) but we really had no choice. when we arrived all the trains had stopped for the night so we had to take a taxi to the hotel, when we arrived at the hotel (pretty frazzled and very tired to say the least) we were greeted by one of the RUDEST men i had ever met in Spain after much discussion and very little care or even trying on his end we were told our reservation did not exist (you know the one i had on my ipad with a confirmation number and all details as well as payment in full) so now at almost 1:30AM he pointed us to the door and said we had to leave... if it was not for the other younger assistant behind the counter who offered to shuttle us back to the airport (yes the closed airpots at 1:30AM) we would had been fleeced for another $20euro cab ride back. needless to say sleeping (well not really sleeping) on the floor in the airport and being hassled by security every few hours to move was lets just say less than desirable. i strongly caution you to reconsider putting any trust in a hotel that would strand 2 people like that in the middle of the night safe travels

Plussat: Clean

Miinukset: Lack of initiative from staff , poor communication skills had to wait for the bar staff to finish talking to a member of staff before could order . Dirty pool a lot of loud noise in the morning . Far from the city centre .

Plussat: Nothing. This hotel isn't a real 4*.

Miinukset: The place was dirty.

Plussat: Shuttle bus, perfect breakfast, large room

Miinukset: Older room

Plussat: Nothing

Miinukset: It is look like 2 star hotel and it is not worth more 50 euro per night !!

Miinukset: The fridge did not work. The TV is old and there is a few channels. Wi-Fi in the bedroom and breakfast are not included.

Plussat: Free shuttle from and to the airport.

Plussat: Large rooms, swimming pool and playground and large inner garden; must be nice when travelling with kids. Quiet. Not too far from MRT. Shuttle to airport (10 min.), even early in the morning. Shops and few restaurants a 10 min. walk. Liked it

Miinukset: The bedding. They were really unconfortable. I really liked the hotel but this is really something that has to be changed. (The view from the room was on a fence but didn't mind it.)

Plussat: The Room was clean and spacious, No mini bar but had all the bathroom needs with good towels

Miinukset: Much to far from the Metro station to walk and you cant book the airport bus so you could wait 5 mins or 1 hour, not good when planing your check in time.

Plussat: Minulle sopiva sijainti (Messut)

Miinukset: Stressaantunut henkilökunta, englannin kieli puutteellinen

Plussat: Rooms are spacious, excellent breakfast, very nice staff

Plussat: The female staff were very helpful with bookings, but don't have good tourist information about rails and how to get to certain tourist locations

Miinukset: Found the male manager to be rude, my room was smelly with mildew and it took several visits to the desk, 12:00, 18:00, and 19:00 to finally get a room change. Leaving me to have to transfer rooms at dinner time, a rather unfortunate time. Would have rather changed when I first comlained to the maid at check in at 11:00 and when the maintance man came at 11:30.

Plussat: Hyvä sijainti, rauhallinen

Miinukset: Sekava huonenumerointijärjestys

Miinukset: Aamupalan kanssa ongelmia, esim. liian pieni tila henkilomaaraan nahden. Henkilokunta ei asiakaspalveluhenkista.

Plussat: Hotellinsijainti hyvä , erittäin hyvä ja monipuolinen aamupala

Miinukset: huoneiston ilmanvaihto/ilmastointi ei toiminut kunnolla, uimaallasta ei puhdistettu kokoaikana (olisiko myöhäinen ajankohta syynä ?)

Plussat: Kohtuuhinta, siedettävä taso, aamiainen kuului mukaan.

Miinukset: Sijainti ei kovin hyvä, tosin se oli tiedossa. Hiljaista oli, ravintola sunnuntai-iltana kiinni.

Plussat: The garden and pool and nearness to IFEMA conference center

Miinukset: All meals overly expensive. No services such as irons on loan. Staff very uptight when asked for special items.

Plussat: free transport to the airport at 4am, the pool would be useful for children