Madrid hotellit Almagro

Plussat: The atmosphere at the hotel was extremely relaxing. Staff were always attentive but never intrusive. Great Gin and Tonics

Miinukset: The mojito cocktail that we had was the worst I've ever tasted.

Plussat: The restaurant

Miinukset: Dusty skirting boards, in need of some touching up here and there

Plussat: Everything! I'm looking foward to staying there my next trip to Madrid.

Plussat: central location, professionalism of reception staff

Miinukset: unexciting breakfast

Plussat: staff room

Miinukset: room a bit dark

Plussat: the friendliness and cooperation of the staff, the facilities available, the free mini bar was a nice touch, the comfort in the room

Miinukset: when the wifi did not work from my computer they had no way to fix it even though it seemed to be a problem with the wifi access point

Plussat: The location is very good.

Miinukset: The walls were paper thin and you could always hear people in the rooms next to ours. We had a mosquito problem in the room.

Plussat: Convenience

Miinukset: hair dryer is poor.

Plussat: the breafast is really for every taste,all the staff of the reception is really helpfull and professional

Miinukset: tv could be better

Plussat: We paid extra for royal executive and that meant that we dealt with a special staff on the 5th floor. They were extremely friendly and helpful, but I do not know how the regular staff was. The jacuzzi in the spa area was nice. I liked the executive lounge, but it was a pity that I could not make tea myself there while there was a coffee machine, but the service there was good.

Miinukset: We paid extra for the executive lounge and asked for non-smoking and for a baby crib, since we have a baby. We received a smoking room and no carriage. I have stayed with several 4-star hotels and they always gave use cribs and they usually gave use bigger rooms than normal. Although the staff was nice and arranged for us to move to a non-smoking room on a different floor, we did not ever get a crib and the rooms were smaller than a 4-star hotel. One expected executive rooms to be larger than normal, but the only difference was that the writing table was L-shaped rather that square and since we had to move into a normal room to get non-smoking, we did not even get this advantage. The pool closes early on weekends and should be booked.

Plussat: The private reception on the 5th floor was very good

Miinukset: Misleading when it says a private sauna and jacuzzi. Disappointed with the room

Plussat: Room was large. Service was efficient. Breakfast was very good. All as expected from a hotel of that price-class. Distance to airport was relatively short.

Miinukset: For tourists of the town, location is a bit off-center. You will need to take a taxi or some other transportation to get to the center (old town).

Plussat: The hotel was very clean and the staff friendly. We went for a delux room on a special offer they had that included breakfast. The breakfast was available till 11.00am and had pleanty to offer every taste and requirement. The hotel Spa was really good although you do have to wear a swimming hat in the pool. You can purchase these from the Spa reception.

Miinukset: The only down side was the fact that the hotel was a few miles outside of the city centre. Although we did not use the hotel for evening meals there are a few good places around the hotel area. The VIPS down the road from the hotel had a good range to offer and at reasonable prices.

Plussat: Immaculately clean room, comfortable bed, excellent service. The masseuse at the spa is fabulous!

Miinukset: The steam room at the spa needed a good dose of bleach.

Miinukset: The gym, pool and spa and the michelin restaurant were closed.

Plussat: Very comfortable and near the main attractions.

Miinukset: no

Plussat: Location, atmosphere

Miinukset: No tissues in bathroom except in tiny packet, toilet paper hard and rough, toilet took 30-45 secs to complete flush (not environmentally friendly!)