Madrid hotellit lähellä Plaza Mayor

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: Great breakfast and nice rooms, good location and staff were welcoming

Miinukset: Cleaners were so loud, we were woken up at 8am every morning by the cleaners banging around next door, so we didn’t get a good nights sleep at the hotel which was the most important thing for us

Plussat: Very friendly staff and great location

Plussat: We had an upgrade in a superior room. Nice view from the room. Big bathroom.

Miinukset: It is located non really in the center but you can walk 15 minutes and discover the city

Plussat: Loved location and style of hotel

Miinukset: Can’t complain

Plussat: Nice place to stay, comfortable and easy to leave in.

Plussat: Breakfast was great, nicely designed rooms.

Miinukset: The pool set up was a bit weird, it was like it was more part of a separate wellness company than a hotel pool. It was also only open during the day (it opened at 11 and I can't remember when it closed) so we weren't able to swim before or after touring around Madrid.

Plussat: Sijainti oli erinomainen, halutessaan kävellen pääsi useisiin nähtävyyksiin, myös metro ja bussit menivät läheltä. Henkilökunta oli ystävällistä ja avuliasta. Huone oli siisti, mitä erityisesti arvostan. Hyvä aamiainen.

Miinukset: Huoneeseen joutui kulkemaan kahden hissin kautta.

Plussat: Very good service, very friendly staff, 10-15 minutes walk to the attraction, metro just a step from the hotel entrance.

Plussat: Excellent location in the heart of Madrid. Staff very accommodating helped us as we arrived early and provided facilities for us to shower and change

Plussat: Very nice gym, swimming pool in the heart of the city, excellent service, awesome location...

Miinukset: For this type of establishment, a free bottle of water should be offeres daily (btw there was nothing to open my bottle...), there should also be a real coffee machine please...

Plussat: The staff were very helpful and friendly

Miinukset: No sun shade on roof terrace

Plussat: Very nice room. Breakfast was very good

Miinukset: Margaritas cocktails were not very good at the Sky bar also a bit expensive

Miinukset: Will stay at Axel over and over again!

Plussat: Very specious room, and very friendly staff.

Plussat: - Good location (Close to Dia supermarket and burger king.) - Clean rooms - the guys in the reception are nice and welcoming - were very helpful with finding attractions - Nice pool (except for the weekend) - comfortable beds

Miinukset: - The rooms are very small and are more fit for one person (the toilet and shower are part of the room and their doors are transparent don't close all the way). - a bit far from nightlife attractions such as pubs and clubs (require a taxi when you come back from a nightout) - The service in the pool is unpleasant (the bartenders are a bit unfriendly) - They allow external guests into the pool on weekends and it was too crowded and no facilities available (all the chairs were taken).

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Nice room, great breakfast ! Very nice staff !!!

Plussat: The staff were so helpful and charming to us , we felt instantly at home. We loved the rooftop bar and pool area, a great vibe and lovely place to watch the sunset with a cool drink. This is described as a gay-friendly hotel but it just has a really welcoming and relaxed feel for anyone.

Miinukset: nothing , it was great.

Plussat: Great facilities and great location

Miinukset: Nothing

Plussat: Central location Nice rooms Quite area to sleep

Miinukset: Pool area like a bar not really suitable for sunbathing

Plussat: The room was stylishly decorated. The shower was hot and strong at all times. The reception staff speak perfect English and were kean to provide advice on places to go or transport options. The great city centre location in the literary district is ideal for walkable bars/restaurants and the Metro.

Miinukset: There's nothing not to like about this fabulous boutique hotel.

Plussat: Location, pool and response time to have iron and ironing board to room were all excellent!

Miinukset: Bar staff were slow serve and often on their personal phones

Plussat: Nice rooms, great staff, good location. Clean.

Miinukset: Too many straight people, this is advertised as a gay hotel where 80% of the visitors are straight. The pool, they let people from outside in. So not only did it get crowded, it got noisy and a lot of straight people making noise, being drunk and disturbing the peace!

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: The breakfast was fantastic. The best was that coffee is served at the table and that the warm dishes (eggs, pancakes, etc) were a la carte.

Plussat: We have stayed before and like the relaxed atmosphere even in the centre of Madrid The beds are good The night staff were excellent. The bellboys and concierge were great both day and night staff

Miinukset: The rooms are now feeling dated in general fit out and furnishings. The daytime front desk staff were detached and unwelcoming.

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.

Plussat: Everything was perfect, the room, facilities, staff and most of all the unbelievable location. 10/10

Plussat: The service

Miinukset: The stairs in the bedroom

Plussat: Staff was very friendly

Miinukset: The hotel was exactly as it was 20 years ago ( last time, we stayed there). It has not been renovated and it seems there hasn’t been any material investment over the last two decades. Its swimming pool was located in another hotel (Urban hotel), 200 meters from the Villa Real. In addition, the size of the swimming pool was ridiculously tiny, specially considering it is used by guests from two hotels.

Plussat: Great view and beautiful suite on the 5th floor

Plussat: The location is unbeatable to explore the city from, right on the edge of the centre. Very clean hotel, friendly staff and beautifully appointed room.

Miinukset: The pool is accessed through a different hotel which is fine but that's not clear when booking.

Plussat: Location

Miinukset: Sofa bed in famy suite was very squeeky and uncomfortable. When opened, it occupied all space in room preventing any one moving in the room. Roof-top pool in sister hotel was extremely small and not suitable for swimming. Air conditioning not powerfull

Plussat: So perfect accommodation than I have expected. There are slippers in the room.

Plussat: Täydellinen sijainti keskellä kaikkea. Tilava ja hyvin siisti huone. Erinomainen aamiainen. Hyvin ystävällinen palvelu. Näistä syistä palasin tähän hotelliin. Tällä kertaa meille ensin annettu huone oli kävelykadun suuntaan ja huonoina nukkujina pyydimme heti huoneen vaihtoa ja tämä onnistui hetkessä. Hotellin aulan yläpuolella olevat huoneet ovat täydellisen hiljaisia vilkkaassa kaupungissa.

Plussat: Facilities are new, bathroom is very clean. Staffs are very friendly and helpful

Miinukset: No

Plussat: Location was in the centre of Madrid CBD Clean and spacious room

Miinukset: Average buffet breakfast with limited variety Late checkout of 2 hours cost 40 Euro even with no guests booked in checkout day Gym opens at 9am. Can’t train early before starting your day No complimentary water in hotel rooms

Plussat: Close to the centre but not in the tourist centre

Miinukset: Nothing

Plussat: Perfect location. Great breakfast. Beautiful and clean hotel.

Plussat: Number 1 Great location and hotel setting is fantastic. Rooms were very clean and bed comfortable. Staff very helpful.

Miinukset: We had asked for double bed. It was just to singles pushed together and so it just kept splitting apart causing us to fall on the floor. Sauna put in without thought and not working. No shower close by so you would have to travel from the sauna to your room for a shower. Plus no robe provided so a waste of time. Tea and coffee making facilities made out of cheap plastic (like a child’s teaset) Very poor for a hotel of this type.

Plussat: Great hotel, very neat and clean! Super location :)

Miinukset: The staff (especially the male members) were emotionless... They were the only minus point.

Plussat: Location was great

Miinukset: Unfriendly staff. Room make up service was poor. No iron facilities and a charge of €51 to iron (badly) six items. This charge wasn’t mentioned til check out!

Plussat: Fantastic location, just a short walk away from the metro. Hotel was clean, with a comfortable bed and great walk-in shower.

Miinukset: Bedroom window faced another building wall, which restricted the amount of daylight received into the room. I didn't mind as the room was just used as a base to sleep/shower.

Plussat: Large bathroom and comfortable bed.

Plussat: Huone oli siisti ja vessa suihkuineen iso. Kaikki sujui hotellissa hyvin.

Miinukset: Minibaarissa oli vain yksi pieni kuplavesipullo.

Plussat: Hyvä sijainti.

Miinukset: Henkilökunta oli hieman yrmeää vastaanottotiskillä.

Plussat: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible

Plussat: We liked the location of the hotel.

Miinukset: The rooms were extremely outdated. The AC didn’t feel like it was working.

Miinukset: I paid for a rooms with view but we only had a partial view. This was a bit misleading.

Plussat: The location is fantastic and can’t be faulted.

Miinukset: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.

Plussat: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.

Miinukset: See above

Plussat: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.

Miinukset: Bathroom could be newer.

Plussat: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.

Miinukset: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Property and service as expected.

Plussat: Great location!

Miinukset: The Staff is great!

Plussat: Great and central location, nicely equipped clean room.

Miinukset: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.