Madrid hotellit Retiro

Plussat: Location.

Miinukset: Was NOT a five star. More like 3.5-4.

Plussat: Beautiful bedrooms, beautiful bathroom. Good location, nice staff.

Miinukset: Just 1 person serving breakfast for everyone - Hence, quite slow with the hot dishes. Expensive, and I'm not even sure if they have swimming pool / jacuzzi. I tried to find out, but doors to the spa was closed at all times.

Plussat: Location and especially attentive service overall

Plussat: Location, spaciousness, extremely friendly staff and great bed and pillows.

Miinukset: Could benefit from more lighting-a but dark.

Plussat: Beautiful building, great location, spotless clean rooms, great breakfast

Miinukset: Breakfast service could have been more attentive

Plussat: The second room was ok Location opposite the park was lovely

Miinukset: Room for 1st night not at all like the description. Room was out the back and not in part of hotel we had booked Had to move rooms for 2nd night. Very disruptive to move rooms We booked for 2 nights so should have had the right room for both nights Ask for a kettle and some milk and they tried to charge 10eur Staff were very unhelpful Bathroom shower in second room was changing temperature

Plussat: - comfortable bed - clean room - good location

Miinukset: - corridors and bedrooms smell stuffy, and almost humid. - could hear TV of neighbouring rooms - facilities are average - staff did not accommodate specific requests - rooms had terrible decor

Plussat: The room The location The general ambience

Miinukset: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Plussat: Old world charm and location. Great lobby and dining rooms

Miinukset: Room furnishings and hall carpets need refreshing

Plussat: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Miinukset: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Plussat: Staff was delightfully enthusiastic. Setting was beautiful!

Plussat: Super aamiainen, josta löytyi kaikkea maan ja taivaan väliltä. Myös erillinen ”superfood” nurkkaus mistä sai chiaporridgea ja vihersmoothieita yms.) Kaunis rakennus ja huoneessa oma parveke. Monipuolinen suihku. Rauhallisella sivukadulla, mutta keskellä kaupunkia. Retiro puisto vieressä -tänne suosittelen tekemään kävelyn pitkän kaavan mukaan.

Plussat: Great location just in walking distance to all main attractions (Retiro Park, major museums, city centre, Atocha railway station). We did not try the breakfast as there are many good places to eat nearby. Spacious room with a private balcony and comfortable bathroom with good toiletries . Friendly and helpful staff, good checkin/checkout. Peaceful lounge zone near the reception with free drinks. Welcome pack for tourists. Good WiFi.

Miinukset: Very squeaky floor in the room. Floors and ceilings could be more soundproof, you can hear the neighbour. The bathroom shower stall was a bit moldy at the corner. The toilet bowl was poorly attached to the floor. There were no cups and spoons for tea/coffee.

Plussat: Very good position near Retiro,Thyssen-Bornemisza and Prado.Safe area.

Miinukset: Cold in the bathroom,very expansive and not good breakfast.

Plussat: This is a lovely old building with a wonderful reading room without a television, or rather it would be wonderful if the lamps contained working lightbulbs. The rain shower in our room was delightful. Rooms were wonderfully clean. An efficient hotel, run by friendly staff. They have a good hold your bags system that allows you to check out, then return sometime later to collect your bags.

Miinukset: At check in we were offered breakfast for 16 euros each if we advance booked or 18 if we didn't. Normally, we take up such an offer but this didn't feel right. The next morning we found the Faborit about five minutes walk away and ate a healthy breakfast for about 6 euros each. We learned about Faborit the previous evening from a left over juice container that was left in the reading room - not a good sign. Over the next two days we saw the reading room fill up with more and more litter. There seemed to be no attempt to clean it up. The interior of the upper floors is decorated in a clumsy Bauhaus style that completely undermines the tone of this fine old building. Come on! Oh, and the bed, while large, allowed me no more than five hours sleep before the hips ached.

Plussat: Proximity to the various museums,the courtesy and helpfulness of the staff,particularly the reception staff who were extremely helpful with assisting me in contacting my bank and the police as I had been robbed .

Plussat: Spacious room, very friendly staff and good location

Plussat: The location is close to museums and downtown.

Miinukset: The elevator is broken and has no door. The room is small and the bathroom stinks. Definitely not 4-star standard.

Plussat: The room was clean, modern and comfortable. The bunk beds for the kids were great. The staff is friendly and the breakfast was excellent. Great location too.

Miinukset: Nothing.

Plussat: Friendly Clean Location Good food

Plussat: Good location

Miinukset: Worn off headboard, tea/coffee making facilities missing ingredients, very dusty surfaces (walls, ceiling lights, TV back)

Plussat: Nice location, good value for money. Reception staff is quite nice dispite the fact they say no to your demands.

Miinukset: Room has no windows, except one tiny window about 30 centimeters wide that looks ... another hotel room tiny window. We've asked if we can get another room with a real window but reception told us that they were fully booked. We've asked for a double bed, but it was a twin. No effort was made to at least put one sheet that would connect two beds. Beds were sliding on floor as well as mattress. It was a big issue for us - we did not find it safe to let our daughter to sleep on 30 cm mattress on second level (almost 2 meters high) - so we needed to sleep 3 on two sliding twin beds. It was really cold in the room and especially bathroom (January, +3 outside at night). There was a heating, but it was only working, when you're in the room. It takes about one hour to warm the room up. We've found a lot of dust on top of safe box (only place you can dry some you close in a cold room). Furniture ... well it looks like a very low cost IKEA.. It looks nice on pictures, however. No place to seat except for sliding bed and two uncomfortable chairs. Weather conditions were quite bad, but we prefer to spend maximum time outside rather then stay in our room. Breakfast is expensive, we did not took it.

Plussat: Located near a metro subway station.Hotel has a social area downstairs with a nice restaurant.

Plussat: Aamiainen todella hyvä. Huone siisti, ei kokolattiamattoa vaan parketti. Hyvä tukeva sänky.

Plussat: Hotel was only 15 minutes drive from both the city centre and the bernabeu. Also only minutes walk from the metro also. Very clean and all the staff were great! Was a very good price for everything that came with it.

Miinukset: Breakfast could have had more variety and the single beds we stayed in weren’t the best.

Plussat: Aamiainen oli tosi monipuolinen, hyvä patja, tilava huone

Plussat: Great location with really great restaurants near by and transportation. Staff was very friendly and room was very clean.

Miinukset: I wish the room was a little bit bigger because when you get out on one side of the bed you're right on top of the wall and I'm short so if you're tall definitely check for the more spacious room.

Plussat: Aaminainen erityisen hyvä ja paikka siisti

Miinukset: outo kukkasten tuoksu särki päätä

Plussat: Breakfast was great! The rooms were clean and comfortable. Nice modern hotel.

Miinukset: Outdoor sitting area was not functional (no lights, outdoor heater etc). We had 2 twin beds instead of a double bed which we had previously asked for while booking. Joining the two twin beds generally solves this issue, however in this case, the wheels under the bed with no brakes was a little annoying and on a couple of occassions the beds moved (either creating a separation between them or push the other bed).

Plussat: Huone hyvä

Plussat: The service was absolutely amazing.

Miinukset: You have to pay for the parking, per day.

Plussat: Huoneen pohja ratkaisu hyvä 4 hengen huone kahdelle. Sijainti rauhallinen hyvien bussi yhteyksien varrella. Hyviä rauhallisia ravintoloitoita kävelymatkan päässä Ginos jne.. Myös hypermarkettiin kävelymatka.

Miinukset: Mainoksia palveluista jotka eivät ole saatavilla, mm illallallis mahdollisuus klo 23 saakka , katto terassi. Aamupala ei vastannut ennakkotietoja ollenkaan.

Plussat: Hyvä aamupala. Hedelmiä, juuri puristettua tuoremehua. Hyvällä paikalla. Metro ja bussi kulki ihan vireistä. Lyhyt matka kävellä esim. Goya aukiolle ja Parque del Buen Retiro puistoon. Suosittelen.

Miinukset: Siitä, kun booking.com oli antanut hotellille tiedon, että minut majoitetaan 1 hengen huoneeseen. Vaikka olin varannut 2 hengen huoneen ja maksu sen mukaan 2 hh huoneesta Ja mikä kumminta,booking.com sivulla ei edes ole 1 hengen huonetta saatavilla. Minulle näyteltiin se s-posti. Jossa booking.com näin kirjoittanut. Todella törkeää toimintaa Boogin.com puolesta. Yhden yön jouduin olemaan siinä 1 hengen huoneessa, koska hotelli oli aivan täynnä u2 konsertin vuoksi. Itsekin tästä syytä matkustin Madridiin. Ei siis hyvin alkanut matka. Sillä en koskaan varaa 1 h huonetta, koska ne ovat aina hyvin pieniä ja sijaitsevat hotellin huonoimmassa kohtaa. En sinä yönä nukkua yhtään, koska huone oli vilkkaasti liikennöidyn kadun suuntaan. Neljä kaistaa toiseen suuntaan kolme kaistaa toiseen. Liikenteen melu oli aivan hurjan kamala. Huonosti muutenkin nukkuvalle se oli painajainen. Laitan kuvia siitä yhden hengen huoneesta. Jokainen voi sitten käydä katsomassa millainen 2 hengen huone olisi pitänyt olla, joka minulle varattuna ja siitä on pareille printattu todiste. Jonka myös hotellissa näytin. Siinä selvästi lukee, että 2 hengen huone yhdelle ! Miten booking.com aikoo hyvittää tämän mokansa minulle ????? Ai niin se s-postiin ja kännykään tullut Madrid opas ja siinä ollut QR-koodi ei kyllä toiminut. Olin menossa tuonne . Palacio Real -palatsiin niin ei mitään vihreä livistä opasta näkynyt mailla eikä halmeilla siinä oopperatalon lähellä. Myöskään tuolla itse Palacio Real -palatsin lippumyymälässä ei tuosta QR-koodista tiedetty mitään. Eikä oltu kuultukana, että yhteistyötä booking.com kanssa.

Plussat: Kaikki ok

Plussat: Good location, clean

Miinukset: Poor communication on new reception opening hours during christmass holiday

Plussat: Really comfortable room nice touch with breakfast great location

Plussat: Great location for Atocha station. Small room but adequate for an overnight stay. Excellent bed linen and towels. Good value for money. The free drinks and cakes were much appreciated. No staff contact as national holiday but entry and key pickup all well communicated.

Miinukset: Nothing

Plussat: Instructions were sent to us for how to access the building if arriving past the staffed hours. We didn't need it but another guest did and just laid on the buzzer until we finally answered the door for her. We felt sorry for her but wasn't sure it was our place to let her in. Fortunately, there was an envelope with her name on it that held her room key.

Miinukset: The breakfast food is just packaged pastries with a refrigerator in the common area for juice and water. They had tea bags and instant coffee. Not exactly a breakfast.

Plussat: This place is amazing! it is about 10 minutes walk from the Atocha rail station from where you can get the bus to and from the airport. It's very convenient to walk into the main sights. The place itself is a little quirky - it's one half of a floor in an apartment building. Our room was quite small but good for the price. It was well heated (it is December) but you can open the windows if you want fresh air. Beds were firm but very comfortable. Good shower. The lady in charge when we arrived was super friendly and attentive. They have a communal area by the Reception where you can help yourself to tea and coffee and a fridge where you can store your cold drinks. You can help yourself to water from the fridge, cookies, long-life croissants and muffins as well as some cereals. There is absolutely no charge for the tea and coffee or biscuits etc. It seems such a fantastic deal. When we were leaving we had to check out but were able to leave our cases in the reception area (we didn't leave anything valuable just in case - there is no attendant after 3pm) then we could reenter the building with a security passcode. It all felt very safe and almost homely. You can borrow their hairdryer and there are extra pillows if you want them. All in all I would DEFINITELY recommend this lovely place.

Miinukset: I found a tiny bit of dust on the shower screen door - but this is me being picky - it was pretty much perfect :)