Madrid hotellit lähellä Museo Arqueológico Nacional

Plussat: Everything was excellent, except for a noisy elevator adjacent to my room.

Miinukset: Having a shared wall with the elevator which was disturbing

Plussat: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.

Plussat: Nice spacious room

Miinukset: On a very noisy and busy street

Plussat: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.

Plussat: Modern

Miinukset: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.

Plussat: The bed was great.

Miinukset: It was all great.

Plussat: Amazing breakfast, spacious rooms, friendly staff, great location!!

Plussat: Location and bfast

Plussat: Great location

Miinukset: Rooms were very dusty, and air conditioning didn’t work.

Plussat: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.

Miinukset: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!

Plussat: Great location, nice building.

Miinukset: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.

Plussat: Friendly and helpful staff, thanks to the receptionist Diego who helped my friend find her lost jacket and kept it for us until we returned to Madrid. Location is perfect, quiet, safe, elegant and easy-accessible

Plussat: We liked the location of the hotel.

Miinukset: The rooms were extremely outdated. The AC didn’t feel like it was working.

Miinukset: I paid for a rooms with view but we only had a partial view. This was a bit misleading.

Plussat: The location is fantastic and can’t be faulted.

Miinukset: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.

Plussat: Good breakfast buffet. Daytime staff excellent later in evening staff was not fluent in other languages. Otherwise the stay there was pleasurable.

Miinukset: See above

Plussat: The location is very nice, just opposite the museum of Prado, 5-10 minute walk to the busy, main street. Large room with comfortable bed. However, the bathroom is a little bit old and the bath does’t work very well. Considering the location and place, still a recommendable hotel.

Miinukset: Bathroom could be newer.

Plussat: Fantastic location. The other aspects of the hotel were all good but it is only just 5 star it is right on the 4 / 5 star border i think. That said it worked well for us. staff were helpful when planning trips.

Miinukset: nicer rooms, they were fine but a bit small and the bathroom while well maintained and attractive was not big enough for all the things that had been put in so not as nice to use as it might have been.

Plussat: Näköalat hienot ja aamiainen hyvä

Miinukset: Sängyn sähkösäätö ei toiminut

Plussat: The location is the only thing going for this hotel. Not much else I can say positive.

Miinukset: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Plussat: Property and service as expected.

Plussat: Great location!

Miinukset: The Staff is great!

Plussat: Great and central location, nicely equipped clean room.

Miinukset: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.

Plussat: Centrally located near major attractions.

Miinukset: The Staff cheated me by billing me for a standard room when I had booked a superior room. I was under the impression that the room allotted to me was a superior room. I had spent 7 nights in this hotel and the evening before my check out I noticed one of the doors to another room was open & on inquiring I was told that it was a superior room.

Plussat: Location was the best.

Miinukset: Hotel is not that modern

Plussat: Great Hotel, modern, attentive staff, great location

Miinukset: The shower door was too small, water splashed onto the floor easily.

Plussat: location, breakfast

Plussat: Excellent location to all the central places in Madrid! Nearby to transport sites-buses and metro And restaurants and bars

Miinukset: Room we stayed in was slightly on the small side

Plussat: The rooms are clean and nice. The hotel is very close to a lot of touristy places. The staff were very friendly and accommodating. The breakfast is a diverse spread of food. Loved staying here.

Miinukset: They could have put rubber mat on the tub for safety purposes. It was very slippery.

Plussat: Its perfect, the rooms were super clean and the staff was very friendly. I would stay there again.

Miinukset: No one to help with the luggage.

Plussat: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.

Miinukset: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.

Plussat: Location, no need rent a car. Employees.

Miinukset: A swimming pool is missing.

Plussat: Excelent location! Very close to the Reína Sofia museum, Atocha Station and other touristic points. Very good neighborhood too! Highly recommend!

Plussat: The location and the appropriate facilities

Miinukset: Very much

Miinukset: The walls between the rooms are too thin, you hear what’s happening inside

Plussat: very gentle neighborhood and safe location. Easy to reach taxi and bus etc. Transportation

Miinukset: ALL GREAT SO FAR

Plussat: This is a brilliant hotel ..wonderful quiet location , 5 mins walk from Metro and only a few stops into the centre . Superb breakfasts ...amazing choice Superb staff ..overall real attention to detail Perfect place to stay and explore Madrid

Plussat: Very good breakfast- fresh and excellent choices to individual preferences. Good location.

Plussat: Great straff!

Plussat: Very clean

Miinukset: Location was not super convenient to tourist attractions in Madrid

Plussat: Shower was nice, bathroom was spacious

Miinukset: This hotel does not meet the star rating. The AC did not work all 4 days. There is no coffee in the room. The bed is too small in size. The room itself is too small. The latch on the door did not work. We had to open the windows but it was too noisy

Plussat: Nice pool. Rooms very clean and tidy. Staff very helpful. Lots of choices for breakfast.

Miinukset: N/a

Plussat: Less central than expected Noise on both sides from the street Excellent staff and rooms Very clean

Miinukset: Not central Noisy

Plussat: Everything

Miinukset: Nothing at all

Plussat: Staff is great and happy .Always helpful and very kind

Miinukset: All Great

Plussat: very nice breakfast, smiling staff and quality food . Excellent property

Miinukset: all great

Plussat: smiling staff, all of them helpful and very kind. Excellent property and very safe location

Miinukset: all great so far

Plussat: Aamiainen todella hyvä. Huone siisti, ei kokolattiamattoa vaan parketti. Hyvä tukeva sänky.

Plussat: Everything was very well organized

Miinukset: The staff at the front desk needs to be more attentive when you have a customer in front of you waiting

Plussat: Everything was excellent. Staff are great, location very good. Everyone was ready to help. We loved our stay.

Miinukset: Could have had an extra point for charging, where there are more than one person in a room.

Plussat: Really friendly staff and the garden was an unexpected bonus.

Miinukset: Nothing

Plussat: Very clean and modern.

Miinukset: I requested a double bed and got two twins instead. The bedsheets were also poor quality and made for a very uncomfortable and hot sleep. Also, no English channels on the television, but many other languages.

Plussat: As above everything

Miinukset: N/a

Plussat: Irá a nice friendly hitel

Miinukset: Nothing

Plussat: Very good deal, nice and friendly staff.

Miinukset: Some trouble with switching on power with the key card in the room. Not really too problematic though.

Plussat: The staff is really friendly

Plussat: Yes very good

Plussat: All good

Miinukset: Room close to motorway. Early morning traffic easily heard in our 3rd floor suite.

Plussat: Kaikki ok