Madrid hotellit lähellä La Casa Encendida

Plussat: Oikein hyvä huone ja tosi iso & mukava sänky. Erinomainen ja monipuolinen aamiainen. Henkilökunta todella ystävällistä ja avuliasta. Sijainti tosi hyvä ja julkisilla erinomaiset yhteydet ympäri Madridia. Ostosmahdollisuudet ja monet nähtävyydet lähellä. Hotellin wellnessin palvelut myös hyvät.

Plussat: the room , the views , shower bathtub bed etc

Miinukset: Nothing

Plussat: Location is strategic

Miinukset: Room without a view

Plussat: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Miinukset: Nothing

Plussat: Yeh staff, cleanliness, room size & brilliant architecture & stylish interior. Will definitely return.

Miinukset: Nothing

Miinukset: Placing the buddha statue inside the room

Plussat: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.

Miinukset: The rooftop pool is subpar (tiny) and has woefully inadequate seating.

Miinukset: Varattu superior luokan huone, mutta käytännössä huoneessa ei ollut ikkunaa, joka olisi tuonut huoneeseen luonnonvaloa - huone suhteellisen pieni - neliöt kyllä käytetty hyvin hyödyksi - kylppäritilat ok

Plussat: The mini bar in the room was free, the bed and pillows were excellent. The bathroom products were good quality. The rooms are soundproofed so absolutely perfect.

Miinukset: Due to the position of the room it was rather dark.at

Plussat: We loved everything about this hotel. The staff, facilities and general ambiance were fantastic. The hotel was right in the centre of Madrid and we were able to walk everywhere. The glass bar serves really nice food and drinks and the rooftop bar was a great place to chill out in the afternoon.

Miinukset: The only thing we didn’t like was that the rooftop bar wasn’t open every day (closed Monday and Tuesday in winter - and only open 1pm-9pm Wednesday-Sunday)

Plussat: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!

Miinukset: The size of the gym and the pool!!

Plussat: Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy

Plussat: Location and cleanliness

Miinukset: all signs are in Spanish. the hotel is not designed for international visiters.

Miinukset: At EUR 22 plus per person, breakfast is too expensive. It is good, but out of proportion with what you get ...which ios a good breakfast.

Plussat: the front off staf are really help us with a perfect way & the houes keeper are more than great,just need litel more in english

Miinukset: some department need ,english for comunication

Plussat: The hotel is very attractive, sleek and modern. The best feature is the location, just a short walk to Puerta Del Sol and tons of restaurants/tapas bars, and a pleasant walk to the Prado or the Palace Real. The desk staff were very helpful in identifying nearby restaurants and answering questions about Madrid. The bathroom amenities were outstanding, nice big towels and a great shower. Black out curtains and free internet were a big plus.

Miinukset: Urban is very attractive and the rooms spacious by European standards, but ours on Floor 1 was very noisy. Not sure about the upper floors, but we heard everyone in the hallway, all the early morning preparations and the popular bar at night. The beds may be to European tastes, but far too firm for us - just a mattress on a platform. The breakfast was inappropriately expensive (a smaller, more affordable option - coffee, juice and croissants, perhaps?). We also missed being able to utilize some of the common spaces, esp. the roof terrace, due to many private functions. The desk staff were great but others seemed more interested in chic than service. This hotel is best suited for (much) younger people and business travelers.

Plussat: Every thing was really excellent .. The staff were really friendly helpful , great guidance , with a big smile .. Very modern hotel , very clean and the location was really perfect ..

Miinukset: The breakfast was not included in the room rate not even an option when I did the booking so I can include it with the booking

Plussat: Location, the porter (very nice people) the restaurant

Miinukset: There were no spa, in a 5* that´s not on.....

Plussat: Excellent Design. Great Location. Staff and Amenities.

Miinukset: The bed wasn't very comfortable...and the sheets were like sand paper.

Plussat: the service were very good +++ and very personalliti. and very near the center. the urban hotel desezin to my test.

Miinukset: no.

Plussat: Hotel decor, nice room, central location

Miinukset: No window to the outside from the room

Plussat: The room design and the location. Breakfast was also great.

Miinukset: The staff could be more attentive sometimes. When checking in we had to wait 5 minutes while 3 employees tried to find a restaurant for an other guest on the map. This is bad priority.

Miinukset: Will stay at Axel over and over again!

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: The staff was incredibly helpful and the location was perfect. From the hotel, it is easy to walk almost anywhere in Madrid Centro.

Miinukset: The shower pan was a bit small. I felt as though we were going to flood the bathroom. But once we determined the right water pressure, we were fine.

Plussat: Nice staff at the reception. I got an upgrade for free. Room was really spacious and had a balcony with nice view. All necessary toiletries were provided so there is no need to take them from home. The hotel is not far from atocha station and Museo del Prado.

Plussat: Aamiainen oli loistava!

Plussat: We had a very warm wellcome by a very attractive and charming Receptionist called Alberto! We felt like coming home even it was our first time there.We got a free upgrade to an amazing huge room ! Room was fab, roof terasse top, staff also the cleaning ladies so friendly! happy happy us! 10 points go to axel madrid! Thank u! P.s. the only little complain is the metall toilett room door stopper on the floor, we both hurt our feets badly...i would put some plastic there.

Plussat: PERFECTION! Hotel Axel has the best service in town, as we stepped into the reception, manager David surprised us with the most amazing upgrade, so we stayed in the Suite - i have never seen a room so beautiful... we ended up staying one more night, just because the suite and hotel Axel was so amazing. Extremely good value for money, everything was so luxurious. Rooftop pool is also so so good!! Possibly the kindest hotel staff i have ever met. I will definetly come back to Axel!

Plussat: Location, pool and response time to have iron and ironing board to room were all excellent!

Miinukset: Bar staff were slow serve and often on their personal phones

Miinukset: Very difficult time in Mardrid I hope all the staff are ok

Plussat: The hotel exceeded our expectations, staff were super friendly and happy to help, the room was beautiful, hotel interiors gorgeous and perfect location. Would definitely stay again.

Miinukset: Could do with different options of pillow (soft/ firm)

Plussat: Staff was friendly and helpful

Miinukset: As an older hotel I understand you can only do so much, but it would be nice if the hallway noise level could be controlled.

Plussat: Staff was great. Room ver comfortable.

Miinukset: No pool. Lobby was small

Plussat: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Miinukset: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Plussat: Location : the best in Madrid , closed to the 4 great museums of the city, less than 10mn walk far from the historical center, a taxi station at the main entrance door. Very comfortable rooms, most of them with a spectacular view on the spanish Parliament. Staff : quite nice and professional . Incredible collection of greek and roman antiques worth of a museum.

Miinukset: I don't see anything relevant , breakfast ? Very good , could be better but it doesn't really matter

Plussat: Very noisy And the housekeeper ‏very noisy The building it’s not Build to be A hotel

Miinukset: Location

Plussat: Location

Miinukset: Only supplied with complimentary water for the first night Skateboarders in the square were quite noisy and irritating

Plussat: A hotel with an unbeatable location and serving a fantastic breakfast. Well appointed rooms. Very helpful with bag storage, arranging taxis etc

Miinukset: Noise, noise noise!!! The sound insulation between rooms is non-existent, I heard every conversation my neighbours were having in the rooms at either side, people coughing and sneezing all night, you could even hear people using the WC. Even earplugs could not block out the all night door-slamming contest in the corridor. My room was clean and comfortable but I didn't sleep a wink for four nights. I left feeling exhausted and wishing I'd booked somewhere else that offered far better value and a good night's sleep. Regrettably I booked two consecutive weekends at Hotel Villa Real, different rooms / floors each time. Same noise problem in both and the shower was blocked in the first room and water leaked onto the bathroom floor. Staff seemed very unhappy with me for reporting it. Reception staff were very efficient and polite but I never saw them smile.

Plussat: Not much really

Miinukset: Contact me for a list and I’ll tell you

Plussat: Great view and beautiful suite on the 5th floor

Plussat: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Miinukset: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Plussat: Location

Miinukset: Hotel is a bit old

Plussat: only location next to del prado museum and park

Miinukset: The hotel must be 3 or 4 star and doesnt look like 5 star and it is too expensive.The bathroom was small and terrible and after a shower water pours down,the WIFI too slow and only free for 1 hour.

Plussat: It was a lovely hotel with a helpful staff. Great location across from the Prado Museum. You can walk to all attractions. The room was a great layout with a sitting area downstairs from the beds. Restaurant/Bar were excellent. Hotel provided a complimentary bottle of wine upon arrival. They have a free computer if you need the internet. They also provide a CD player in the room. Wish I purchased the CD of Spanish music. Would highly recommend this hotel.

Plussat: The location and friendliness of the staff was excellent.

Plussat: The friendly reception and needs all met in a straightforward way. We had a nice quiet room.

Plussat: Room design was exactly I expected from photo. It had sitting area at few steps donw form bedding area, with sofa and coffee table wtih freash rose in the vase, gave more relaxing space after sightseeing in busy town. Hotel gives upscale/rustic/cosy feeling all together. Front desk personnel,porters, and door men were all nice. Location is great for sigtseeing and dining. A bar next to hotel was nice to visit for small drink or tea at late night too.

Miinukset: Bathroom was clean but had a strong oddor (smell like sewer). Also, one day we were back to room duing day time to take a break from sighseeing, the noise from outside (from either roof or pipe repaire) was very loud. So we went back out to sightseeing.

Plussat: friendly staff. When I needed to call an ambulance for my husband who was unwell they were efficient and helpful

Miinukset: a bigger restaurant for the evening would have been better.

Plussat: The welcome bottle of wine and flower and the fact that the maid service was efficient.

Miinukset: No on site swimming pool.

Plussat: location and its was realatively clean

Miinukset: poor facilities no pool,no proper bar, limited seating in restaurant,staff didnt speak english and were not helpful

Plussat: the good location

Miinukset: I was deeply disappointed by the size of the room, and the fact that it needed a good refurbishment. I felt I paid I very high room cost for something that didn't warrant it. My guide book had said the Villa Real was a deluxe hotel; perhaps I was just given the worst smallest room on the top floor.

Plussat: Oustanding in all respects. Just don't take the last room before I make my next reservation!

Plussat: the room was comfotable and the staff was friendly

Miinukset: the parking space is expensive

Plussat: Roof top pool and bar; location

Plussat: Kattoterassi ja uima-allas loistavia, varmaankin kesällä. Maisema hyvä talvellakin. Roofbar and swimmingpool obviously good, when summer. View good anyway also during winter.

Miinukset: Kitisevä sänky yläkerran huoneessa (543) yön ajan jumppatuokioissa aiheutti hieman univajetta. Bed in room 543 making too much noise during nights, when someone had sporting moment going on there.

Miinukset: AAmupala olisi voinut olla länsimaisempi

Plussat: The location is good,

Miinukset: Paying almost 200 Euros for a very small room (no breakfast included) with no view, facing an inner courtyard. Noisy overnight, no soundproofing. Poor amenities in the room, nothing too great. Far away from what I usually see for a 4-stars hotel.

Plussat: The location, staff, good comfortable hotel that’s why most of my visits I stay here

Plussat: Breakfast needs improvement if you want families to come. Nothing for kids.

Plussat: Mainio uima-allas, todella hyvä sijainti.

Miinukset: Henkilökunnan palveluasenne oli tylyhkö, aamiainen oli ylihintainen.

Plussat: Good location

Miinukset: Old interior and ugly red carpets

Plussat: Nice location Very helpful staff Room was clean and big with nice view at gran via street. Classic decoration.

Miinukset: Internet wifi stopped from time to time

Plussat: Uima-allas kattoterassilla oli huippu.

Miinukset: Meitä oli kolme ja olimme varanneet huoneen kolmella oikealla sängyllä. Huoneessa oli kuitenkin vain kaksi sänkyä ja vuodesohva, missä nukkuminen ei ollut mukavaa.

Plussat: Staff friendliness and professionalism, location, room size, quietness

Miinukset: Heating too high, expensive breakfast

Plussat: The hotel's location is a huge asset. It's central location enhances access to the various interests in the city.

Miinukset: Room was slightly smaller than expected - but acceptable nontheless.

Plussat: Location is perfect.

Miinukset: Wi Fi it far too expensive. View.

Plussat: location

Miinukset: quality dropped a bit compared with my visit 5 year ago

Plussat: The location of the hotel was perfect and so was the parking service which is so difficult to find in hotels nearby. The room was really good, really confortable and clean. The staff were very helpful.

Miinukset: The beds were too small for a hotel like this and I don't understand how possible it is to have staff in the reception who speak english so so bad!!

Plussat: sijainti

Miinukset: kaikki OK

Plussat: loction

Miinukset: executive lounge marginal, no wine available

Plussat: location

Miinukset: room was very uncomfortable and nothing close to what it looks like in the pictures. there was a window but no daylight coming in since there was a bwick wall 50cm from the window. Breakfast was not included in the price. Surely I got a bad room due to good discount from bookings.com

Plussat: Uima-allas ja kattoterassi olivat miellyttävät

Miinukset: Kattoterassin aukesi liian myöhään. Klo 9-10 olisi ollut parempi.

Plussat: Sijainti mahtava, huoneet kivat, uima-allas katolla!

Miinukset: Ei ehkä maailman ystävällisintä staffia. Mutta ihan jees.

Plussat: Erinomainen sijainti, -uima-allas/kattoterassi katolla. Hyvä aamiainen. Ystävällinen henkilökunta. Melkein täydellinen hotelli.

Plussat: Location, helpfulness from staff, roof pool, fantastic room - two showers!! and great view also

Plussat: swimming pool

Miinukset: room walls where damaged: visible has had a water leakage on the roof, poor facilities, small room, not enough water pressure in the shower.

Plussat: Good location within walking distance of Plaza Mayor. Quick checkin. Room was ready when we arrived at 10.am. Receptionist was efficient and businesslike.

Miinukset: Nothing to dislike. Got what we had expected

Plussat: Aamiainen erinomainen, sijainti todella hyvä. Illallisbuffet hotellilla monipuolinen ja maistui !

Plussat: Great location, and staff were great

Miinukset: Nothing

Plussat: Aamiainen oli monipuolinen - kaikki kolme pidimme sitä erikoisen hyvänä. Samoin hotellin sijainti oli erinomainen.

Miinukset: Ei ollut mitään sellaista asiaa, josta haluaisi valittaa.

Plussat: Sijainti hyvä, kävelymatkan päässä keskustasta, paljon pikku kauppoja ja ravintoloita lähellä. Vuoteet hyviä.

Miinukset: Henkilökunta oli keskimäärin tylyhköä, mutta palvelu toimi asiallisesti. Aamiainen olisi voinut olla runsaampi, joskin riittävä. Ei gluteenittomia viljatuotteita. Pienet huoneet ja sitä myöden aavistuksen kallis.

Plussat: The AC was good, there were extra pillows and blankets. The location was okay; it wasn't in the center but still walking distane

Miinukset: The elevator was wierd sometimes it said that the maximum wight was reached when it clearly wasn't

Plussat: Hyvä sijainti. Loistava aamiainen. Saimme runsaan picnic-pussin aikaisen lennon vuoksi. Ystävällinen palvelu. Hyvä leveä vuode.

Miinukset: Pyyhkeitä ei olisi tarvinnut vaihtaa joka päivä.

Plussat: Location very welcoming, central and we loved exploring the city. great Breakfast

Plussat: Good hotel with very friendly staff. Big parking with a lots of space. Central location next to everything in town.

Plussat: Nice and clean room, good location.

Miinukset: Very noisy, you could hear people talking and walking outside or water flushed in a neighboring room. I also booked a double room but got a twin room instead

Plussat: Very clean, staff extremely helpful and excellent location

Miinukset: Only thing we thought was lacking was tea/coffee facilities in our room

Plussat: Nice, spacious room on the quiest side.

Miinukset: Breakfast

Plussat: Location / room comfort

Plussat: It is very close to historical places and known areas in the centre of Madrid. I also prefer to come this hotel again. Breakfast was perfect and had various fruits and foods.

Plussat: The room was very pleasant and we were delighted to find that we had a very nice balcony, The hotel was ideally situated being walking distance from all the main sights of Madrid,

Plussat: Loistava sijainti La Latinassa, kävelymatka keskustaan.

Miinukset: Minibaaria ei ollut.

Plussat: Sijainti, aamiainen

Miinukset: Äänieristys huoneiden välillä olisi voinut olla parempi.

Plussat: Meille vieraillumme positiivisin kokemus oli huoneen iso terassiparveke. Muuten hyvä perushotelli.

Plussat: Hotellin henkilökunta oli ystävällistä, yleiset tilat olivat siistit ja sijainti oli melko hyvä.

Miinukset: Huoneet olisivat voineet olla siistimmät; villakoiria paljon.

Plussat: Siisti hotelli ja hyvä sijainti.

Plussat: Good situation for sightseeing in Madrid. Helpfulness of all members of staff.