Madrid hotellit lähellä La Casa Encendida

Plussat: the location

Miinukset: no lobby or large sitting area for guests small room old furniture no toilet amenities like brushing set or shaving kit

Plussat: Excellent location ,clean, nice staff ,building itself is fantastic

Miinukset: No complementary coffee In the room We stayed in twin room but all bathroom supplies like shower gel and caps were for one person

Plussat: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.

Miinukset: A seafood restuarant in the lobby gives out fishy odor

Plussat: Location excellent. Consierge good

Miinukset: Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v

Plussat: Excellent location, helpful staff, beautiful building

Plussat: Excellent room and very comfortable bed. Housekeeping was excellent as was the standard of breakfast food

Miinukset: Some of the staff at breakfast could learn to smile more. Reception was sometimes slow

Plussat: The room was quiet, comfortable and well appointed. The sushi in the Green Tea Cocktail Bar was excellent, as were the drinks and cocktails. The drinks were very reasonably priced for such an establishment. On the whole the staff were very polite, helpful and attentive.

Miinukset: One older male staff member at the Concierge desk was dismissive and could do to learn some manners from his colleagues.

Plussat: Location, Location, Location!

Plussat: Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants

Miinukset: All great no bad

Plussat: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.

Miinukset: No

Plussat: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.

Miinukset: I like everything about this hotel

Plussat: Location

Miinukset: Hotel does not allow guests to modify the temperature of their room. If you find it too warm to sleep comfortably, as we did, you have to call the front desk and have them send a maintenance person to change it. Hardly a 4-star experience.

Plussat: The location is really good and it’s the only advantage of the hotel

Miinukset: First of all - it’s not a real gay hotel. There were More heterosexual couples then gays. The room is really small, breakfast is really basic. It’s really over priced hotel

Miinukset: Will stay at Axel over and over again!

Plussat: Sänky, sijainti, rempseä sisustus itse huoneessa, kattoterassi ja aamiainen. Erityismaininta pesuaineista; Casanovan putsi-paketti oli hauska idea..

Miinukset: Minkä ihmeen takia Espanjassa täytyy tunkea se peitto sinne patjojen väliin, niin että sitä saa kiskoa hampaat irvessä..

Plussat: Bothe rooms they've provided had issues with their bathrooms and the showers flooded on us..and it was nasty and unpleasant.

Miinukset: I've asked for a refund right there on the spot and the manager refused and said email me.

Plussat: The breakfast was excellent and the location perfect to visit the main attractions in Madrid. The front desk personnel were very helpful and attentive. They certainly do an outstanding job in making sure the passengers are comfortable. The bed and sleeping quality was also excellent.

Miinukset: Nothing.

Plussat: location, the rooftop pool.

Miinukset: Breakfast is cramped and very often not laid out or tables cleared quickly enough. Staff seem to be replenishing breakfast stocks all the time without dealing with the tables and coffee is always delayed and cool. The rooftop pool bar is closed from a certain time in Sept/Oct even though the temperature in these months is always hot. It would benefit the hotel if at least a weekend service could operate for the pool bar especially on hot days to avoid guests having to descend to the ground floor to buy and take up drinks coffee etc. to the pool. On both weekend days (12/13 Oct) the pool area was very busy, yet no drinks service was available there.

Plussat: Very nice clean , modern

Plussat: Aamiainen oli loistava!

Plussat: Tyylikäs hotelli ja hieno kattoterassi, jossa on uima-allas ja terassialue. Huone oli erittäin siisti ja viihtyisä!

Plussat: Comfort and location

Plussat: Aamiainen suurenmoinen.

Plussat: Location, location, location. Very modern inside a classic facade, bathrooms were the best!

Miinukset: Closed the rooftop bar early, would have liked a nightcap.

Plussat: Great hotel; clean; modern; service is amazing. Location was favorable-very close to everything but further away from all the commotion.

Miinukset: The room was beautiful; linens clean and crispy. Room service did a great job every day. Patio was a great addition to overall nice hotel room and enjoyable stay.

Plussat: Great location near the Prado and the Reina Sofia Museums, and train transit center. Walkable to downtown historic area. On amain road so is open and safe area. Metro on the same block

Plussat: Overall nice facilities and staff and room.

Miinukset: Noisy location.

Plussat: The location is fantastic within walking distance of most places. We had a very quiet room which was spacious and very clean. I would definitely return.

Miinukset: I thought the Staff could have been more attentive. There seemed to be training going on and it was a bit chaotic checking in and out. It was particularly wet when we were there and we rang reception to see if we could get clothes dried they said they would check and never came back to us. I had e mailed a request for a restaurant recommendation for my daughters birthday they never mentioned it when we arrived and when I asked again I was just given a card from desk. I felt the reception staff were not very helpful or friendly.

Plussat: Well situated, 10 minutes from Atocha station, and similar in the opposite direction to Plaza Mayor, the hotel is simple in its layout, but lacked nothing for us. We had a terrace room on the 6th floor and this had 2 balconies! One a deck with 2 sunloungers, the other a juliet balcony. Bed comfy - not sure about the bolster pillows, but just a personal choice. So quiet at night. Breakfast was fantastic with all diets catered for. In fact, it was all good, really can't fault it at all.

Miinukset: A long uphill pull with 2 suitcases from Atocha station.

Plussat: Siistiä, mukava henkilökunta.

Miinukset: Pieni huone ja onneton ikkuna.

Plussat: The room was very comfortable, spacious and modern

Miinukset: The roof terrace with pool was underwhelming

Plussat: Todella monipuolinen aamiainen, ystävällinen henkilökunta. Hotelli kävelymatkan päässä nähtävyyksistä.

Miinukset: Ei mitään, mistä en olisi pitänyt.

Plussat: Bed was super comfortable. Jacuzzi and rooftop area was lovely and staff were very friendly.

Plussat: Location was the best.

Miinukset: Hotel is not that modern

Plussat: BEDS! Great support for my back!!

Miinukset: Frosted sliding door between sink area and toilet and shower compartment.

Plussat: Location

Miinukset: Nothing, it is great

Plussat: The location is the hotels only positive quality.

Miinukset: The sound proofing to the outside and between rooms and floors is so noisy I couldn’t sleep a wink. The room decor is very cheap, uncomfortable modern, not representative of the hotels 4-star category and price. Don’t expect warmth and service beyond a minimum from staff, even with your luggage. Definitely not worth the price.

Plussat: It was very clean at a great location.

Miinukset: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept” in (didn’t really sleep). These beds bring the hotel to a 2 s

Plussat: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.

Miinukset: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.

Plussat: Hotellin sijainti oli hyvä. Kadun toisella puolella oli metroasema ja Atochan rautatie- ja bussiasema näköetäisyydellä. Ympäristössä oli ravintoloita ja Reina Sofian museo. Aamiainen oli erilainen; monenlaista pientä tarjottavaa. Paistetut munat ja omeletit piti pyytää tarjoilijalta. Kahvikoneet reistailivat ja olivat ensimmäisellä kerralla hankalat käyttää. Huone oli siisti ja toimiva, mutta hiukan ahdas. Kylpyhuoneen lasiovi ei kylläkään taannut yksityisyyttä.

Miinukset: Hidas ja huono palvelu aulabaarissa

Plussat: Good bed.

Miinukset: The bathroom was too modern - nothing to place soap. Had to put little table inside the shower to place soap etc. very strange.

Plussat: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!

Plussat: Location

Miinukset: Shower and bed

Plussat: Great location for the railway station and museum.Friendly and helpful staff.