Great location, great hotel for the price.
the location was great It has Wi Fi feee just in the lobby, and you need a different code eny time yo connect.
The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge. Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END, ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.
Vastaanoton henkilökunta oli äärimmäisen avuliasta ja ystävällistä. Terveisiä vaan Pilarille. Hotellin aamiainen oli myös loistava. Huoneeni oli erinomainen, hiljainen ja todella siisti. Ei.
erikoinen ,tyylikäs design.Siisti hotelli erinomaisella paikalla Madridin nähtyvyyksiin ja kauppoihin nähden.Shampanjatervehdys. Tietyöt joka puolella lähikaduilla ,jotka saattavat häiritä herkkäunisia. Meillä oli onnea huoneen sijannin ansiosta.Lentorajoituksista johtuen jouduimme varaamaan huoneen viime hetkessä ,jolloin hinta nousi kohtuuttomasti,vaikka hotelli oli vain puoliksi täynnä
The hotel is centrally located and very clean
Perfect coffe in the bar, good staff, quite modern, good location and amaizing terrace Quite small and poor room
Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning. The rooftop pool is subpar (tiny) and has woefully inadequate seating.
Location and cleanliness all signs are in Spanish. the hotel is not designed for international visiters.
The room The location The general ambience We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.
I loved the hotel, the look of the outside and the entry. The service is not what I have experienced at other Ritz hotels. The rooms were dated.
The location, the staff, the room decorations, the room service, the quiet at night and particularily the breakfast. hi speed internet, Rather small elevators [to be expected in a building of that age], A/C a bit undersized.
It's clean easy access hotel No food available in the afternoon (not even a sandwich)after our arrival.
Location is great. Very luxurious hotel. Highly recommend.
Nice rooms. Nothing significant.