Madrid hotellit Chamartin

Plussat: Super

Plussat: Location and frigobar (free)

Plussat: Location, across from subway station. Only one stop from Chamartin train station. A supermarket is very close to it. Liked the fast food restaurants on the subway station, very convenient for a quick breakfast or dinner.

Plussat: Clean, modern hotel with good facilities. Close to Metro station for airport access, and close to main train station for movement to other parts of country. Good restaurant with diverse menu.

Miinukset: Shower was having mechanical difficulty’s and took a bit of jiggering to get it to work.

Miinukset: Late at night there were large groups of teenagers drinking just outside the hotel (botellon). That happened every other day, no problem for us though.

Plussat: I like hotel staff, all servises, including meal, are good. The room is comfortable, the bathroom include all things for hygiene, what I want.

Plussat: Sijainti hyvä aivan metroaseman vieressä.

Plussat: Only advantage is the location to the metro when you can figure out where you are. However, the metro closes at 1:30am and you are forced to take a taxi and they can't even find the place.

Miinukset: The taxi ride from town is 20 Euros and the people are not friendly. Even the taxi cab drivers got lost three times. Not a good location to see Madrid and would never stay there again. Manager was rude and charged for calls that did not even connect. Their other hotels in the heart of Madrid were even lower in price and they would not move us. The restaurant next door is terrible and a lot of street people under the train station at night and did not feel safe.

Plussat: The staff and the quality of the room were great. In addition, the view from my room (on the 11th floor) was fantastic.

Plussat: its a very big and nice room and very clean.

Plussat: comfortable, clean

Miinukset: pretty far for the centre, the staff could be more kind

Plussat: the staff were very helpful and we were very pleased and happy with our stay

Miinukset: steep steps at entrance to hotel

Plussat: The hotel provides really good food. The laundry service was excellent.

Miinukset: There was a misunderstanding about why the A/C didn't work and later one or two staff members made sarcastic references to the matter right in front of me, assuming that I didn't understand them speaking spanish. Well, I understood them and thought making the issue a personal one was very unprofessional.

Plussat: The location of the hotel. It was closed to a metro station as well as a railroad station, making traveling around Madrid very easy.