Location and service and great mini bar and wifi. Nothing. Very superlative.
I was very unimpressed with the service and the cleaness of the hotel.
We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel. We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again! Nothing I didn't like
hotel has a small bar but 2 TV sets that are on full blast showing football.Not exactly a quiet and sophisticated bar more like a football pub.
location and the staff
Attentive staff, classic location. In my view, the applicable rate should have included breakfast, which negatively impacts the value for money ratio.
The staff of the hotel were nice and curtious. The hotel location was excellent for shoppers. None
The staff of the hotel were nice and curtious. The hotel location was excellent for shoppers. the fact that shower wasnt functioning
Fine location in zona salamanca
The location is quite good,near lots of nice boutiques,retiro park and not too far to walk to the prado,handy for the airport metro,get no 8 to colombia ,change to no 9 to nunez de balboa ,get out at plaza marques de salamanca and walk to the hotel about 15 mins,thats just one change.Staff are very nice and we were offered a drink on ckeck in,nice reasonably priced restaurant nearby(oter epicure)other cafes and lovely food market just close by, even though the hotel is modern,it lacked any kind of atmosphere,there is no bar area,the breakfast room wasnt inviting,we did not have breakfast as it was too expensive.i would expect a 5 star to have more facilities such as spa,
Everything! I'm looking foward to staying there my next trip to Madrid.
The atmosphere at the hotel was extremely relaxing. Staff were always attentive but never intrusive. Great Gin and Tonics The mojito cocktail that we had was the worst I've ever tasted.
Good location w.r.t public transportation and connection to industry area East of Madrid, friendly staff, good restaurant
Staff were very helpful and the location was near the business district at Maria de Molina with access to two metro stops that can take you anywhere in Madrid within 20 minutes Shower in my room was blocked, safe did not work too.
Services and facilities
away from the croud no view from the hotel room
the breafast is really for every taste,all the staff of the reception is really helpfull and professional tv could be better
Convenience hair dryer is poor.
Excellent location close to offices, shops, museums etc. Not informed about the breakfast charge as it is not advertised anywhere and I therefore assumed it was included.
Sijainti, henkilökunnan kielitaito, keittiö ja sen välineet, pesutilat, parveke ja katunäkymä Ainoastaan vesijohtovesi, mutta se ei ollut hotellin vaan kaupungin/alueen ongelma (suomalaiset muutenkin ehkä hieman hemmoteltuka vesijohtoveden juotavuuden ja maun suhteen).
Hyvä sijainti.Hintaan kuului aamiainen.Henkilökunta ystävällistä. Huoneiden kunto nuhruinen.Aamupalan vähäinen sisältö pettymys(puuttui leivänpäälliset,vihannekset,hedelmät),vain paahtoleipää,kahvia,pullaa ja muroja tarjolla.Hissien ovet ja huoneiden ovien lukot herättivät yöllä paukkeella unesta monesti.Silloin tällöin kannattaisi huoltaa.Vähäinen varustelu"keittiössä".