Halvat lennot Kaakkois-Eurooppa

Plussat: "Nothing was good"
Miinukset: "Everything"

Plussat: "We were told by terminal staff in Istanbul that the fkught was on Turkish Airlines.We waited in line at the first ticket counter and then we were sent to a second ticket counter where we waited in line again. We were sent to a 3rd counter where the Supervisor was chatting with a lady for 20 minutes. When we reached the counter we were told it was too late to board and we had missed our flight even though there were still 35 minutes to flight time. Turkish Airlines staff would not help us any further and we had to go purchase another ticket."

Plussat: "We arrived in Athens eventually"
Miinukset: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Plussat: "Food"
Miinukset: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"

Miinukset: "Missed this flight due a layover and had to wait in the airport overnight."

Miinukset: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"

Plussat: "Entertainment and food was decent."
Miinukset: "Delayed and baggage claim took over 45mins."

Miinukset: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Plussat: "Food and seat comfort"
Miinukset: "Nothing"

Plussat: "In flight entertainment and snack even for a short 1 hr flight"
Miinukset: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Plussat: "there was only single screen entertainment every four rows or so. Nothing interesting."
Miinukset: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "Last minute gate assigned and then changed"

Plussat: "-Boarding was easy - The crew was very friendly and helpful"
Miinukset: "- The leg spacing was not sufficient - The sandwich served was average"

Miinukset: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."

Plussat: "Great food and on board service"
Miinukset: "I missed a bit more leg room to be able to sleep ok"

Plussat: "We received edit seats so we had more room which made the quick flight more comfortable."

Plussat: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"

Plussat: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"

Plussat: "Arrived safely"

Plussat: "N O T H I N G"
Miinukset: "Very unorganized and poor communication services"

Plussat: "I liked everything."

Plussat: "In flight entertainment is great! Good selection of movies, nice screens."
Miinukset: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Plussat: "The airline crew excelent"

Miinukset: "Original flight was delayed and this was the next flight had to wait 6 hours"

Plussat: "THis reflect in particular the flight from Boston to Instanbul, a long flight. I could see any movie (great selection) and had two full meals as well nice staff. I appreciate this in particular that many airlines cut on these cost/ anemities. Thank you"
Miinukset: "Not much!!"

Miinukset: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."

Plussat: "The food and amenities were alright."
Miinukset: "It left late, the plane lost my friend's luggage for a day."

Plussat: "The entertainment options were great."
Miinukset: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Plussat: "Having every single person I spoke with pass me on to another party. Apparently customer complaints is really no one's job. They're extremely motivated to have you find someone else to correct your problem. Rest assured it is "your problem" I was told quite explicitly that my missed connection flight and lost luggage was not their problem."
Miinukset: "They lost my luggage. Couldn't even tell me when my bag was checked despite the scan tag they attached to my boarding pass when they weighed it and checked it in back in New York. They legitimately had no idea if my bag ever left the United States. It took 3 days to locate my baggage while I was trying to celebrate my anniversary with my wife in Athens. being without your luggage for half a week in a foreign country is not even remotely fun. I had to wait around missing tours and reservations trying to find our luggage most of our first 48 hours in Greece. After giving up on getting our stuff we had to waste a chunk of time shopping to replace our clothing and toiletries. Despite having purchased the travel insurance I'm still fighting a month after our trip ended to be reimbursed for the clothes we had to buy just to begin our vacation. Again they continue to stonewall by transferring our complaint calls endlessly and forwarding our emails with "new" case numbers each time. Basically what this accomplishes is they can't ever find the case number they updated it to and insist that the prior case number is listed as resolved. Since they say it's resolved there is nothing anyone can do to help. Not sure if I'll ever get any satisfaction out of this debacle."

Miinukset: "Boarding was devoid of any announcements or organization, and was just a gaggle of people shuffling towards a gate."

Plussat: "At least one crew member made an effort to help."
Miinukset: "We ordered regular vegetarian food without any meat, fish or poultry. We had reserved it at least 2 weeks in advance. Again reminded them at the time of ticketing. Agent went to some one, there was some nodding of heads and we were told to tell crew member in advance. We did it in a written request to head crew. When time came other crew member served us completely ignorant of our request. We were served flash of some animal. We did not want to make a scene but people around were were also bothered. We came out hungry at the other end"

Plussat: "If one puts seats in relaxed position, other travelers complain so why have the option of putting seat in relaxed position"

Plussat: "Friendly crew. They even offered complimentary hot food on our 1 hour flight"

Plussat: "All good"

Plussat: "On time. Friendly crew."
Miinukset: "Old plane. Boarding was not so nice."

Miinukset: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."

Miinukset: "They switched the gate without telling anyone"

Plussat: "Clean airplane, food was better than the typical "pasta or chicken""
Miinukset: "Entire group waited to board at makeshift gate. No place to sit and minimal climate control. No word from the airline about when we would board or what was causing the delay. Very poor communication from Turkish Airlines overall."

Plussat: "Comfy plane overall, good and entertainment was good!"

Plussat: "All was great as mentioned earlier."

Plussat: "Everything"
Miinukset: "They lost one of my bags but I got it in the afternoon the next day."

Plussat: "AS AN AIRLINE IWILL NEVER FLY AGAIN BECAUSE INSTEAD OF 5.5 HRS FROM STW TO ATH MY TRIP LASTED 14.5 HRS.THE CREW ON BOTH AIR PLANES EXCELLENT"

Plussat: "Again, people were nice, food was good, and entertainment was still good."
Miinukset: "Boarding was unorganized"

Plussat: "Low prices & generally good service and entertainment"
Miinukset: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"

Plussat: "Lots of leg room"
Miinukset: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"

Plussat: "Movie selection was good"
Miinukset: "Staff was incredibly rude. There was no last call made for the bathrooms, I'm 6 1/2 months pregnant, before they announce our descent I get up to pee. I get yelled at. I sit down, 10 minutes later the guy comes up to me and asks me if I really need to go. I said of course. He opened the bathroom for me and as soon as I sit to pee a girl is knocking bloody murder telling me they're going to land the plane and I'm taking to long. I had been in there all of 30 seconds. I finished quickly and returned to my seat. We didn't land for another 30 minutes. Worst service EVER!"

Plussat: "It was a nice flight"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Miinukset: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Boarding and service"
Miinukset: "Seat is too hard for this long flight. Bigger pillow would help."

Plussat: "Amazing crew and service."
Miinukset: "Seat space extremely low for tall person."

Plussat: "amazing"

Miinukset: "flight delays altered all my further plans"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "Cramped economy seats compared to Bombay to Munich flight."

Miinukset: "Flight was delayed"

Plussat: "Nice comfortable flight"
Miinukset: "misspellt my name!"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight."

Miinukset: "NO MOVIES."

Plussat: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Miinukset: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Plussat: "The food was tasty but the service was excellent. Lovely staff."
Miinukset: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Miinukset: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Miinukset: "We weren’t able to take this flight because our trip to Salzburg ended up getting canceled! We had to cancel this one"

Plussat: "nothing"
Miinukset: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Plussat: "The flight crew was amazing and the overall experience was great."

Plussat: "The food was pretty decent."
Miinukset: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Plussat: "Cabin was clean"
Miinukset: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Plussat: "Excellent service during the two hour trip. No complaints whatsoever!"
Miinukset: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Plussat: "Everything"

Miinukset: "They didn’t let us in the flight because the first flight was missed! It was a terrible experience to wait at the airport calling Lufthansa Airlines over and over again with no result..."

Plussat: "Everything is good"
Miinukset: "Food use to be better"

Plussat: "Nothing!"

Plussat: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Miinukset: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."

Plussat: "Efficient boarding, friendly crew."

Plussat: "Very nice personals, I'm so happy."
Miinukset: "Nothing"

Miinukset: "It seemed llike the boarding was rushed and a bit hectic."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Adequate room Complimentary beer"

Miinukset: "Didn't happen yet."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "N-o entertainment"
Miinukset: "All"

Miinukset: "There is no entertainment so I do not know it should be rates."

Plussat: "Very friendly crew, smooth flight ( great pilots)"
Miinukset: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Plussat: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Miinukset: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Plussat: "Everything was good."

Plussat: "On time"
Miinukset: "They ran out of food choices, so I had to go with mushroom pasta."

Plussat: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Plussat: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Plussat: "flight was on time and the crew was wonderful"
Miinukset: "Plane was"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "2.5 h delay"

Plussat: "Food was good and flight was as scheduled with no changes."
Miinukset: "The Lufthansa folks at the terminal gate while boarding weren't friendly n approachable."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "When in transit in Athens to a domestic flight they now require you to go through security again...bad news if you bought a bottle if something in your departure airport"

Plussat: "Ye,everything was fine"

Miinukset: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"

Plussat: "Service was great."
Miinukset: "Couldn’t download the entertainment app."

Miinukset: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"

Plussat: "Smooth journey"

Miinukset: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."

Miinukset: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Plussat: "Nothing"
Miinukset: "Everything. The plane was so delayed, then they lost"

Miinukset: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"

Miinukset: "Take off was 30 min late waiting for 2 passengers"

Plussat: "Nothing."
Miinukset: "Everything. I was re-routed and never told why."

Miinukset: "Our bag was delayed, and we had to fill a claim"

Plussat: "Accurate times"
Miinukset: "Night travelling"

Plussat: "Thanks for everything"
Miinukset: "Thanks for everything"

Miinukset: "not enough leg room"

Miinukset: "Space wise worse than low cost airlines"

Plussat: "Quick departure after boarding"

Miinukset: "."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."

Miinukset: "Left late"

Plussat: "Staff was friendly."
Miinukset: "They lost my bag"

Plussat: "Me unberan dado un puesto cerca a la entrada...o en uno de los asientos de emergencia. ..yo era una emergencia en ese momento....!!!!!"
Miinukset: "Llamé pidiendo un sitio especial, porque viajado con muletas, a causa de una fractura al tobillo, neceditaba solevar mi pierna ,me aseguraron de brindarme un sitio especial en estos casos. Me asignaron el Seat 12 F...lejos de la entrada..sin poder alzar mi pierna ni de 20 cm..y me hicieron esperar que todos salieran del avión. . Llevé 3 horas sin alzar mi pierna, lo cual me daba mucho fastidio ....."

Miinukset: "delay in disembarking as well as baggage collection"

Plussat: "Everything"

Plussat: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Plussat: "Nothing"
Miinukset: "Everything was bad delayed and unprofessional team."

Miinukset: "Bag fee that I wasn't otherwise notified!"

Plussat: "Timing and cleanliness"

Plussat: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."

Plussat: "efficiency and a sense of a smile from the ground staff"
Miinukset: "the fully booked plane."

Plussat: "Hfghfnnfdvjjffb ffnmfxjjtfjkyg hhfbjfbkffjj gdhjgg"
Miinukset: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Plussat: "Very comfortable"

Plussat: "Buena atención del staf"
Miinukset: "Facilidad de check in .y buena atención durante el vuelo"

Plussat: "Clean airlines, very efficient. Staff was nice."

Miinukset: "Chaotic loading typical of Greek airports."

Miinukset: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."

Plussat: "Was functional, did the job"
Miinukset: "More organization"

Plussat: "Very quick ...very nice the airport needs better signage ..not under your control I know but would help"
Miinukset: "The staff at the counter snd in the booth were great"

Plussat: "Nothing"

Plussat: "Nothing."
Miinukset: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Plussat: "The actual travel was very good."
Miinukset: "I had to pay 40 Euros for the luggage and it had to be paid in local currency. The process was frustrating- not knowing they would not take a credit card, getting the cash at the airport bank and then going to an office on the second floor to get the receipt for paying for the luggage. Then back to get our boarding passes. After that it went well."

Miinukset: "Comfort"

Plussat: "Quick, straightforward, only a little late."
Miinukset: "The hot shuttle bus. They really need to turn on the air conditioning!"

Miinukset: "Transfer to and from plane. No AC in the bus."

Plussat: "Friendly personnel, helpful, courteous,"

Miinukset: "I got 178 emails from kayak.com alerting me to over a dozen gate changes when the gate never changed. Why so many?"

Miinukset: "We need to pay 80 $ for 2 suitcases and For One direction and it wasn't wirten in the Internet site"

Plussat: "Fast boarding and disembarking"
Miinukset: "No gluten free snacks"

Plussat: "uncomfortable seats"

Miinukset: "Food should be much better than this. Otherwise everything is ok."

Plussat: "Nothing. I will never put her tickets from From here again."

Miinukset: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plussat: "Comfortable seat."
Miinukset: "Quality of red wine"

Plussat: "Crew was friendly and the flight was nice and smooth."
Miinukset: "No expectations as the flight was less than an hour."

Plussat: "Sits had more room then other plain"

Plussat: "Clean, safe short flights"
Miinukset: "The 30 minute layover was close"

Miinukset: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Plussat: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Miinukset: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Plussat: "Everything was awesome best flight i had in my life."
Miinukset: "Nothing"

Plussat: "Seats more comfortable."
Miinukset: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Plussat: "Flight was in schedule, friendly staff"

Plussat: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Plussat: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Miinukset: "Poor announcements"

Plussat: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"

Plussat: "I like everithing was great . Thank you ."

Plussat: "Except eventually delay, the flight experience is good."

Miinukset: "Sweet or saulty 'Snack' is a joke"

Miinukset: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Miinukset: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Miinukset: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Plussat: "Good service on time arrival"

Plussat: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Miinukset: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Plussat: "Spacious aircraft. Polite crew. Even good food. On time."

Plussat: "Staff was nice."
Miinukset: "flight was late."

Plussat: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Miinukset: "Both flights were delayed. Food selection was poor."

Miinukset: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Plussat: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Miinukset: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Plussat: "Drinks were included"
Miinukset: "No entertainment available not even to pay for. Wifi is overpriced"

Miinukset: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Miinukset: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Miinukset: "Poor service, will not fly again with this airline"

Plussat: "No stops"

Plussat: "Seats, crew, nice plane"
Miinukset: "Delayed flight. Random boarding,"

Plussat: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Plussat: "It was fast and comfortable"
Miinukset: "---"

Miinukset: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Miinukset: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Miinukset: "I luked the atmosphire and the silence ."

Miinukset: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Miinukset: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Miinukset: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Plussat: "The check- in experience was simple and the seat entertainment system was excellent!"
Miinukset: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."

Plussat: "In-flight magazine was interesting."
Miinukset: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Plussat: "Excellent personnel. Will use Austrian Airlines again!"

Plussat: "Quick boarding, friendly staff"
Miinukset: "Flight was delayed"

Miinukset: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "The socks offered in business were comfortable and nice looking. The red wine was good."
Miinukset: "The food was just average and the seat not too comfortable"

Miinukset: "Delay due to strike"

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Miinukset: "The plane is so old..,"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Food and service"
Miinukset: "Working wifi would be good. Better A/C. More comfortable seats"

Plussat: "Crew were great"
Miinukset: "Refreshments"

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "The friendliness of the crew"

Plussat: "Everything was smooth and effortless."
Miinukset: "Can’t think of anything."

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "Nothing"
Miinukset: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "wasn't able to take the flight since I missed it"

Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Miinukset: "The movie selection did not seem extremely varied."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "Left ontime and service was excellent."

Miinukset: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Miinukset: "Delayed!"

Plussat: "Very friendly staff"

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Plussat: "Timing & efficiency. Good food though only a sandwich."
Miinukset: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "It was a short flight so it was O.K."
Miinukset: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Plussat: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Miinukset: "55 minute delay was not welcome."

Plussat: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Miinukset: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."